They don't care about there customers when a contractor they use screws you! I was taken advantage…read morefinancially and they were like that's not our problem! That's fine I will never use your company again and will make sure that I tell everybody about your shitty business

Had a great experience buying new patio furniture in early May. Fortunately they had a large…read moreselection at beginning of season and I was able to buy exactly what I needed.

Just moved into this area and Patio Barn was recommended to us for new outside furniture. Very nice…read morefolks inside, good pricing, and they delivered exactly when and where we asked. And the delivery was free to us!

My second trip in a year for Adirondack chairs. Great service will be back soon. PS I was a…read morecustomer 30 years ago same service!!

You know something, they do have some nice things but this place is way overpriced for cheap stuff!…read moreThis is really for decorative things and I thought I can get some really good deals for my daughter's dorm room but really had to search. You're better off going to Marshalls or ocean lot.

Do not believe this manager/ owner tells you about contacting customer care they are not true to…read moretheir word on their product or even getting back to you! I bought a candle large Christmas candle that cracked at the bottom wax all over the place! As wax i pouring out the candle bc was still lit! This could of been a really horrific situation had I not walked back into the room ! Dobt but their stuff they lie!!!!!!!!!!!!! also Jen is very rude for a customer service person!

The store is refusing to accept its own gift cards inconsistent with Massachusetts General Laws…read more Considering the business does not honor IOUs made to customers, I am very glad they are in financial trouble, and the store is closing .

I visited the store for first time and bought a few decorative items: candle candle stand…read more.. At home I removed sticky price tag to reveal sticker price was more than original price on the items.

What a great experience it was working with Madbury Road! They responded to emails quickly and fit…read moreus in to their schedule in DAYS, where everyone was speaking in months. The quality is top notch, the style options were more narrow than some other lines out there, but they have just enough options, IMHO. They brought the pieces we thought we wanted (and others as well, just in case) to our house, set them up, let us test them out and bing, bang, boom, we had our furniture! How easy is that? Easy to contact, easy to work with, same warranty, get it immediately. How do you go wrong??

We have had the Bali teak sectional and club chairs since 2014. We use them from Spring through…read moreFall and we get tons of compliments on them. The pieces were here within days of me calling and the quality has held up after all of these years. Not sure why people are still waiting ages for overpriced outdoor furniture. I'm so glad I found Madbury Road!

Unprofessional business, disorganized & lots of shop worn floor samples at full retail price that…read morelook as though they have been in the showroom a really long time, some from companies that have been closed a really long time. Lots of employee turnover.

Run! Appalling customer service with no option to leave a review on their website. Chair approx…read more$3K had two screws fall out six months in. The tech would not leave the store until $ 150 was paid and then another $ 150 to do home visit. For two screws! Believe I have been screwed enough.

Great products and an amazing selection with plenty in stock. Only thing Better is the service.read more

My wife and I purchased a 12'x14' Pavillion from Casual King earlier this year along with a gas…read morefire table. I cannot recommend Joel Jordan, President and Owner, and the whole Casual King team highly enough for their product quality and superior customer service! Joel was super helpful and awesome to work with. The turnaround time from purchase to installation was longer than normal, due to COVID backlogs, but Joel kept us posted every step of the way. We are thrilled with our new Pavillion and are looking forward to using it next spring and we highly recommend Casual King for all your outdoor furniture needs!!

2.5 years in and out of this store and others looking, measuring, looking again, measuring again,…read moreopening things, sitting in chairs, moving chairs. Our little angel of a lovely woman Serafina, was an AMAZING ambassador for the products and really educated me. Then Allen came in to add on more information, details, address concerns. They KNOW their sh-tuf. Really. They listen even if you have turned into your parents and overshare (like we do) - but they get to the bottom of it. My outdoor stuff isn't in yet, but I hardly think I will be disappointed. They know their stuff. They are 6 minutes from my house and they understand the clientelle well. THEY KNOW THEIR STUFF!

Allen hit it out of the park. Truthful and with excellent design sense, he spent time trying to…read morefind just the right chairs for our unique industrial Renaissance yet modern outdoor dining table in CT...he took into account color, material, and lines of both the table and prospective chairs...and talked himself out of a sale, explaining that another chair we saw elsewhere would be the best option for us. WOW!!!! Bought my first Brown Jordan patio set here in the last century and would really try to not buy elsewhere!