They don't care about there customers when a contractor they use screws you! I was taken advantage…read morefinancially and they were like that's not our problem! That's fine I will never use your company again and will make sure that I tell everybody about your shitty business

Had a great experience buying new patio furniture in early May. Fortunately they had a large…read moreselection at beginning of season and I was able to buy exactly what I needed.

Very surprised to see the one star reviews. Bettina was fabulous. I had very little time to pick up…read morea mirror. She was extremely helpful and efficient and not only took my order on the phone, but brought it down to the loading dock for pick up. I did not have to park or go into the mall. Five starts because of her!

Very helpful staff. They assisted me in a few different purchases and were always accommodating and…read morefriendly. I made a mistake on my last purchase and they were willing to help and get me the right item. Love this store.

We went here to get a new couch. This was our second visit to a Bobs in the last month. The first…read morewas to the Somerville location. This experience was much better. Debbie helped us pick the perfect couch without being pushy or salesy. She walked us through the options and when it was time to check out the manager was super friendly too. We felt welcomed and actually ended up going for a cheaper option that what we had initially decided. We can't wait to get our new couch in our new home!

First of all, the salesman at Bob's was very pushy and trying to guilt trip my husband and I into…read morebuying a $1000 mattress when we were already spending $2k on a entire king bed set. Then, on delivery day, we learned that our arrogant salesman placed the WRONG ORDER for the King bed frame. When Bob's customer support got back to us, turns out, switching the wrong frame for the right one, with drawers, (which is more expensive than the basic frame without drawers and requires a box spring), would take an EXTRA TWO WEEKS. Then, on delivery day for the RIGHT bed frame, one of the delivery men BROKE ONE OF OUR STAIR BOARD STEPS! They said corporate would handle damages and get the repair taken care of, and they called the support to start a claim. If I could give 0 to negative stars, I would. Because...GUESS WHAT?!!! Their claims department just denied our claim and tried to gaslight us, so they could be CHEAP and wiggle their way out of responsibility and liability for the damage they caused to our property. They claimed that the damage was due to "normal wear and tear" This situation has been infuriating. So the lesson here is, if you want to have your ORDER MISPLACED, then have the replacement DELAYED, have you PROPERTY DAMAGED upon said replacement, and then DENIED FOR REPAIR CLAIMS, Go with the Natick Bob's Discount Furniture.

They're out of business, which is too bad. We loved them. Also, don't be fooled by the signed still…read moreon the building. It's a piano and rug store now.

Knife sharpening service was very good. It is a beautiful thing to have sharp knives again. And…read morethey taught how to maintain the edges in the interim. The store has lovely, high quality items for the kitchen too.

I absolutely i love this store and I wish that we have more of them near where I live. It is…read morechaotic? Yes. I really couldn't tell you where everything is but its adorable. I love the variety of things from ornaments which were adorable, food from all over, drinks from everywhere, etc. Its so great

I love love the staff at this world market! And the world of itself I am never . These folks…read morehelped me design and put together things for my daughter's spare room where she was having guests in a week come. They took their time and created a beautiful room for her. I love the rug I bought. I loved the lamps! One I'm planning to go back and buy. Really exceptional thank you.

Recently my family and I went to Boston Interiors and worked with Kelsey and the Natick team to…read morefind new counter stools for our kitchen island. We did find one that we all liked and even had a chance to try it out in our home to make sure it fit and worked with the traffic flow and overall comfort. We are still in the midst of looking for the perfect counter stools. I would always go back to Boston Interiors for their amazing service, kindness, attention to detail and really listening to customers without any pressure whatsoever. Even when we didn't buy from the team in Natick, they continued to help and provide support in our quest for the perfect counter stools. We had a wonderful experience and when we do decide on furniture to buy, I will go back to Boston Interiors in Natick.

After 10 weeks of waiting for our two bed frames, serving table, half chair with ottoman, and couch…read more- it came out to little over $15,000. Now that is a lot of money. And I expected better from Bethany and the team. The reason behind this one star is I am going to come out as a Karen. The people came over, delivered and put everything together. Literally the first night, one of the screws on the bedframe was bent. Now this makes me wonder the person who was installing this was thinking "eh, they wont see this." Guess what....we saw it. So we called them to ask can they either send us a replacement part so we can fix it? No of course not. They needed a technician to stop by. That took 9 days. By the time the technician came, he fixed it under 5 minutes. Wonderful! But again, you could have just mailed it to us. We even showed them photos of what it looked like. So ridiculous. With the amount of money we spent on this, these team should have had an urgent need to take care of this ASAP. Not wait 9 days. Bethany, I hope you are reading this because I will make sure I would never recommend this to anybody every again.

My wife and I bought several pieces of furniture from them always extremely helpful professional…read moreand courteous inventory is always top quality highly recommend this business

What a pleasure it was to work with Kim. She was knowledgeable, friendly, and very helpful in…read moreselecting kitchen/dining room chairs. It is a bonus to have her in this terrific store

We had excellent service and design help here. On our two visits we dealt with Patti Sylvester…read more She was an absolute joy to work with and was extraordinarily helpful. We have recently completed a major pool/patio area renovation. One of the first things we had to decide (out of so many things!) was the type of pavers we wanted for the pool apron and patio area. Our landscape/masonry company recommended Back Yard Living and Patti in particular. One can easily become overwhelmed at the sheer number of paver selections...various types and colors of stone abound. We took an initial walk through the store as well as outside where they have extensive examples laid out. We eventually narrowed things down but it was Patti who ultimately knew what questions to ask us and helped steer us to our final selection. The pavers and borders have since been installed and we couldn't be happier. We had to return to the store to decide on new pool coping. We hated the pool coping style that was there originially. There are a number of pool edges to choose from. We thought we wanted a flat edge but are happy we went with the "coastal cape design" that Patti showed us and recommended. We had a great experience here.

Well stocked beautiful place. They have everything and you get excellent customer service.read more

They abruptly closed their doors in December 2025, leaving people without the furniture they paid…read morefor. Seems Robert Richards, who took over in 2022,ran the business into the ground.

Closed. They went out of business The doors were locked and couldn't get a chance to look for…read morefurniture. Too bad. It was a nice store

This is a pretty good home goods and I love that it tried to cross from the mall…read more It has a pretty good selection. And of course the prices are always dependent on what you wanted but I always feel like the prices aren't that bad.

Everytime I come here the staff is so nice, and the selection of stuff is incredible -- fully…read morestocked and it seems like they're always ready for the next 3 upcoming holidays if you ask me. I'm not complaining! It's got it all: home decor, kitchen utensils, snacks, holiday decor, furniture, bedding, etc.