They abruptly closed their doors in December 2025, leaving people without the furniture they paid…read morefor. Seems Robert Richards, who took over in 2022,ran the business into the ground.

Closed. They went out of business The doors were locked and couldn't get a chance to look for…read morefurniture. Too bad. It was a nice store

Patrick and mattresses went well beyond expectations and got my mattress delivered sooner than I…read morecould've possibly expected. He's the best go see Patrick and mattresses.

always read the fine print!!!! Went in last week to take…read morecare of the "15% off everything " ads. waked in the front door and were greeted by a sales person who asked if he could help. we said we wanted to look around. He exclaimed "Everything is 15% off" we eventually got to the mattresses. we decided on a Sealy which was priced at $2599. when the sale was rung up there was not $15% off. the sales rep said oh, I am sorry that is not included in 15% off deal. They offered us $200. of accessories that we did not want and was told that we needed to read the minuscule fine print. No where in the store did it say some exclusions apply. Very disappointing. Been making purchases here for 40 years. maybe not any longer.

First of all, the salesman at Bob's was very pushy and trying to guilt trip my husband and I into…read morebuying a $1000 mattress when we were already spending $2k on a entire king bed set. Then, on delivery day, we learned that our arrogant salesman placed the WRONG ORDER for the King bed frame. When Bob's customer support got back to us, turns out, switching the wrong frame for the right one, with drawers, (which is more expensive than the basic frame without drawers and requires a box spring), would take an EXTRA TWO WEEKS. Then, on delivery day for the RIGHT bed frame, one of the delivery men BROKE ONE OF OUR STAIR BOARD STEPS! They said corporate would handle damages and get the repair taken care of, and they called the support to start a claim. If I could give 0 to negative stars, I would. Because...GUESS WHAT?!!! Their claims department just denied our claim and tried to gaslight us, so they could be CHEAP and wiggle their way out of responsibility and liability for the damage they caused to our property. They claimed that the damage was due to "normal wear and tear" This situation has been infuriating. So the lesson here is, if you want to have your ORDER MISPLACED, then have the replacement DELAYED, have you PROPERTY DAMAGED upon said replacement, and then DENIED FOR REPAIR CLAIMS, Go with the Natick Bob's Discount Furniture.

The first corner piece was missing a bracket, so they said they would send a new corner piece. They…read morecould not just send me the bracket - they said they had to replace the entire thing. The second one the brackets did not line up at all. The delivery crew tried to wedge the pieces together. The pieces of the sectional were completely crooked, but they seemed to think that might be ok. We said no we want the original one back off the truck because at least that one could line up with the other pieces even if it couldn't attach. Items were unpacked on the grass in the front yard as pictured even though there was plenty of room inside. The original piece was damaged when it was put on the truck.

I am a frequent browser in the Natick store, and loyal customer! Saamma always greets me and is…read morehelpful at every turn. We have bought seasonal decor, mirrors, chairs, a bistro set and the most beautiful chandelier (terrific suggestion, Saamma!). Clearance items are terrific!

We really liked the purchases from Arhaus! The services are great - Chris helped us and he followed…read moreup all the time. He is very responsive and has good taste. He helped us find items that matched our house and he was very patient during the whole process.

HomeGoods in Framingham is a large location with a broad and regularly rotating inventory that…read morecovers kitchen items, home decor, furniture, bedding, bath supplies, and seasonal goods across a wide range of aesthetics and price points. We walked into a store that rewards browsing rather than targeted shopping, since the stock changes frequently enough that what was there last week may not be there this week and something unexpected tends to surface on most visits. The selection here is genuinely varied, and the discounts on home goods relative to what the same categories cost at full price retailers are the main reason the store draws the regular traffic it does. Kitchen items in particular tend to offer strong value, and the decor section covers enough range that most aesthetic preferences find something worth considering. Seasonal inventory, particularly around the holidays, brings in items that sell quickly and reward earlier visits in the season. Checkout is a longer process that can wear on you. The register staffing runs lean, and wait times of fifteen minutes or more are not unusual even for small purchases. Weekday visits do not reliably avoid the problem the way you might expect, so building some extra time into the trip is sensible regardless of when we go. For a home goods treasure hunt with genuine savings and a consistent checkout bottleneck, HomeGoods in Framingham delivers on value but demands patience at the register.

This is a pretty good home goods and I love that it tried to cross from the mall…read more It has a pretty good selection. And of course the prices are always dependent on what you wanted but I always feel like the prices aren't that bad.

This is by far the worst furbiture store experience I have ever had. Avoid this place, unless you…read morelike hassle and inflexibility. The system here is from the 1990's befote the internet was invented. Whatever you buy here, once your credit card goes through is unchangeable. They have no furniture in stock ... everthing in the store must be ordered and delivered. Add $300 to the cost of any furniture you buy for delivery. You heard that right ... $300 delivery fee! Non-negotiable. The worst part ... if you buy a dining set and decide you want two more chairs once its delivered ... $300 more for delivery of two chairs! We (regretfully) bought a couch here and after it was delivered, decided we wanted the matching ottomon. The $400 ottomon had a $300 delivery fee attached. 'You shoukd have bought it with the couch', they said. It's almost like they don't want to sell furniture. The wirst is the total inflexibility of the system. We ordered a sectional couch, which would take almost a month to arrive. Three of the pieces were delivered in 1 week. The other two pieces would be delivered in 5 weeks. We paid one $300 price for the two deliveres since it was the same order. However, when the couch arrived, it looked totally different in our living room than it looked in the showroom with a million spotlights on it. We called to ask if we could change the color before the next delivery of the last pieces came. They told us we would have had to pay something crazy like a 20 - 30% restock fee plus another $300 delivery fee to change the colour. The couch was $4,400. That would mean over $1,000 to be able to change to the different colour. We live 10 miles from the store!! Jordans, Bob's and just about any other furniture store offer a satisfaction guarentee where if you don't like what you buy, they'll exchange it for free! Macy's won't help you. So, now we are stuck with a $4,400 couch we hate. It looked and felt great in the store. It looks like shit in our living room ... and even worse, it feels like shit. The soft, foamy cushions in about 3 weeks of use lose their fluffiness. There is a crater where I have sat to watch tv and when you sit in the cushions, now your ass practically touches the frame below. Read the reviews of Macy's couches and you will see this is a common theme. I'd expect this from a cheap couch ... but a $4,400 couch that now feels like we bought it at Big Lots. Pardon my french but fuck this place. The staff here suck ... they are unfriendly, swarm you like flies when you walk in ... stalk you around the store like Michael Myets while you are browsing and then are of zero help after the sale. Seriously, I hate to give this place even one star. Delivery fees 3x the other stores ... no in-stock inventory at all ... total inflexibility on exchanges ... it's just a huge nightmare dealing with this place at all.

Not a good experience, will not be using them again. We ordered two custom sectional sofas for our…read morebasement. Given the tight stairwell to get the pieces downstairs, we asked for someone from the store to come measure to confirm what we had chosen we fit. He said it would. Turns out it wouldn't so we had to go back and choose something else. Then they called four times for my credit card info between ordering and placing the deposit and the delivery. They actually called me a month before delivery to say that they had to put a hold for the charge on my card just to make sure we'd pay it. When the sofas were delivered, the delivery guys were convinced they wouldn't fit. I told them to take the pieces out of the boxes. They fit down the stairs but left us with a big hole in the wall and a huge mess of styrofoam and cardboard all over the house. One of the sofas was damaged and the customer service rep - when we finally got someone on the phone - insisted that someone had to come out to look at it despite me sending them a picture of the ripped fabric. We worked for weeks to get someone to agree to reimburse us for the damaged wall and then ultimately decided to return the damaged sofa instead of ordering a replacement because we were done dealing with them. When the "white glove" service came to pick up the sofa, after changing our delivery time 90 mins before they were supposed to be here, they damaged our newly painted walls in two places. The men barely spoke English, didn't offer an apology for the damage he very clearly caused with his carelessness, and walked out of my house. Customer service then argued about reimbursing us for both damages and went back on the price they agreed to after the sofas were delivered. Needless to say, we will not be purchasing anything else from Macy's and will suggest others steer clear as well. One of the worst furniture buying experiences we've ever had.

I absolutely i love this store and I wish that we have more of them near where I live. It is…read morechaotic? Yes. I really couldn't tell you where everything is but its adorable. I love the variety of things from ornaments which were adorable, food from all over, drinks from everywhere, etc. Its so great

Stumbled across World Market while I was exploring Shoppers World. I never heard of this place up…read moreuntil that second. What a hidden gem! They have so many things from snacks & drinks to décor. The variety of their snacks is  top tier! There are foods and condiments from all over the world! My mom and I have been looking for a certain type of ginger snap cookies for weeks.  I found the Swedish ones and they are out of this world. They are thin, light and crispy. I also purchased the travel size Tajin bottles. I will be back to get more things!

I like modern European furniture. And this place is affordable. The owner, Igal, tries his best to…read morehelp you. However, be forewarned that it'll take you a VERY, VERY LONG time to receive your furniture. So if you want a piece of furniture, I'd give them at least 2 months for delivery. If this is not an option for you, then I recommend that you look elsewhere.

I had a great experience looking for modern leather chairs. The one on stock arrived within a few…read moredays. Put together with 'white glove service'. The sales team was very responsive.