They have beautiful, very pricey clothes and very poor customer service. The owner, Sari Brown is…read morehappy to sell her clothing but does not offer a refund or credit if a garment is defective. I purchased an expensive top, wore it once and there were pulls in multiple areas. They offered to take it to their tailor, but that would not have fixed the situation. Luxe Coture is OFF my list. Buyer beware!​

The Staff is very snobby, especially the owner......they make you feel very uncomfortable. I…read moreshopped there a few years ago and was ready to shop again. Actually came in to purchase another Moreau bag but will try elsewhere

I honestly never knew about Sierra until one day when I was visiting the TJMaxx next door…read more They are actually apart of the TJMaxx company of stores & offer winter gear + apparel, HOW COOL! I found some north faces here! They also have a bunch of Sherpa hoodies/jackets for great prices. If you like carhartt, they carry lots. I really enjoy getting socks from here; super thick, nice quality. I've gotten merino wool socks from Sierra & they keep me super warm in the winter.

This is the first time I have been to a Sierra Trading store! None in Honolulu but always noticed…read moreit as part of the TJ Maxx family umbrella! It had all sorts of merchandise! Being from Honolulu, I was surprised to find 3 nice ribbed tank tops that came in a threesome for $10 sale! White, Black and Blue! Service was fast and easy!

I love the store overall... the items are unique and they have so many fun things and great pieces…read more It is pricey but it is a 'one of a kind piece' kind of place. Things go fast, so if you like something, don't think on it too long. The reason for the 4 of 5 instead of 5 of 5 stars... Staff is hit or miss... i have had some fantastic ladies help me, but i have also been looked down upon by one lady when i was there who got mad that i was looking at something on a rack (which is not labeled "hold rack" or anything, and looks like all of the others). I pulled something out to look at it and she flipped out and said "THAT IS MY STUFF, LEAVE IT ALONE"... that was rude and soured my taste a bit, but the others i have dealt with are very nice. Wish they had a website we could buy through. I have to go there as my Dad's personal buyer for my mom all the time (they live out of town), and it is a pain. They don't have a website with all of their items online so you must go in.

THE BEST STORE IN NEWTON!!!…read more its got a wonderful (and quite wide) collection of clothes!!! also has beautiful jewelry and shoes!! the owner is super friendly and very helpful :) the customer service is great!! p.s. ive been a customer of Sumi Seo since the day it opened!!

Always very helpful and easy to work with. Honest too. Great selection. Buy with confidence.read more

My wife and I have been doing business with Fernando for many years. She used to get great walk-in…read moreservice to buy and repair jewelry. She is now handicapped, so I take in her jewelry for repair. I now use him personally to replace my watch batteries and wristbands. Often he will service me on the spot if he is not busy. If he is busy I leave it and pick it up later. We have found him to be reliable and affable -- always a pleasure to do business with. Larry L.

Service department answered my call within minutes, came within 24 hrs, ordered parts and installed…read morethem on my home treadmill within 24hrs of their arrival. They were pleasant and fixed the problem. What more could anyone ask? M.D. Scott

Went to buy some gym equipment. The gentlemen there told me it would be ready in 2 weeks, and that…read morehe would call to update. He wasn't very helpful and you could tell he just wanted to sell the most expensive equipment. 2 weeks after I bought the out-of-stock equipment and no call. Called after 3 weeks and he told me that it would be another 2 weeks. Absolutely ridiculous customer service. Avoid at all costs.

Quick note to say that Ben A did a terrific job setting me up with my new Nordica boots. He's very…read moreprofessional, knowledgeable and courteous. Anyone who is interested in new ski boots should not hesitate to ask for Ben A or one of his colleagues.

Don't shop here. Gave it another chance, but when I returned my ski/boot rentals, I was verbally…read moreassaulted by an employee for not buckling the boots upon return. They refused to give me a return receipt. This store benefits from its location and not a lot of competition around the area. The staff is rude and obnoxious.

After extensive research of area jewelers, I chose Alex & Company to repair my treasured…read moreanniversary ring. Their careful, expert attention and explanation led us all to conclude the ring needed to be replaced -- heartbreaking, but I believed I was in good hands. Replacing the ring meant interacting with my insurance company and appraisers, all of whom commented on what a pleasure it was working with Alex and Company. And, I, completely agree! Alex, his wife, his son, and other family members and staff are kind, patient, and completely invested in customer satisfaction. The ring Alex designed and fitted for me is beautiful and in its presentation, is a tribute to my initial cherished ring. I couldn't ask for more.

Brought a few pieces for repair and he did a good job . I always bring repairs to Boston but I…read morecould not make it in so I thought let me try to make a new connection! Well that was a big mistake!! I left a bracelet for repair and did not hear back? So after a week I called left a message and finally 3 day's later I get a call your repair is ready? No one called to tell me how much to fix the clasp. so I went and got a 150.00 bill just to fix a loose clasp! And he got all upset with me when I asked about the price. While this place is crazy overpriced, they should learn how to treat customers before they are just another out of business story...