I've been using Scotch Pools (formerly Real Clean Pools) since September of 2020 and I've been…read moreextremely happy with their service. My pool builder recommended them and I'm so glad he did! I'm a "set-it-and-forget-it" girl and I wanted a pool cleaning company that took all of the stress of keeping a pool healthy off of me. Scotch Pools always shows up as scheduled, communicates if there are any problems or changes, and they've kept my pool sparkling clean. I've also used them for repairs and they did a fantastic job making sure everything is fixed and working properly. I also wish to give my technician, Adam, a shoutout. Not only does he do a great job of cleaning my pool, he's also been wonderful with helping me learn more about my pool and things I can do to keep my chemical costs lower during the hotter months of the year. Plus, he's a super nice person and never makes me feel silly when I have a question.

Great company if you need someone who avoids responsibility for doing their jobs right…read more "We are not responsible for the pool turning green." This was what the service manager told me after several weeks of them visiting weekly, trying to make the water clear/not green. After being told to drain the pool 2x, run the pump 24x7, I finally told them we need to talk about what I am paying for...at which point they promptly fired us as a customer. Hired https://www.patriotpoolandspa.com/ after that and it took them less than a week, pool has been beautiful since.

If you are considering the investment in a swimming pool, look no further. This has been one of the…read moremost pleasant experiences as a consumer making a large purchase in a long time! From the beginning, Bianca ticked all the boxes when it came to knowledge, promptness, responsiveness, design actualization, budget tweaking, and ease of consultations both online and in person. She gave us REALISTIC timeframes for each phase of the project, no empty promises, and if something was delayed or ahead of schedule, communication was prompt. Once our contract was signed, the process of city permit and HOA approval was streamlined and without delay. With the green light from permits and HOA the crews were at my home immediately. These guys work FAST without big gaps in crews which stands them apart from most contractors. We broke ground on August 6 and were swimming by September 13th. That's 5 weeks! Unheard of! Jim, who is the owner of ADS, is exactly the kind of man you want on your property during a largescale build like a swimming pool! He was onsite most days to make sure that our dream pool became a reality. He kept the project fluid and allowed us to make edits as the project developed in order to ensure we were completely happy. Building a pool is a large undertaking, but ADS made it enjoyable! My husband and I joke that we miss chatting with Jim over our morning coffee as the crews arrived each day of work. Jim's son, Trevor, was also onsite many of the days and we love supporting a family business! When concerns came up, as they do in any construction project, they were not dismissed and remedies were applied until we were completely satisfied. In all, ADS went above and beyond what I would expect while they were employed at my home. Respect, cleanliness (within reason, this is a messy project by nature), quality, and long term value. Construction projects don't have to be a nightmare-headache, and ADS is proof of that!

Deciding to install a pool in your backyard is a huge decision - it is a big financial commitment,…read morea big time commitment, and you are going to be dealing with some sort of inconvenience for at least several months. Our first decision was what kind of pool to put in - gunite or fiberglass. The fiberglass was tempting just because of the shorter timeframe, but after lots of research, we felt better about a gunite pool. Then next we had to find a good company, and there are many choices out there. We interviewed several different companies, including the big name companies, but we were so lucky to find Austin Dreamscapes. A local family-run company, it was obvious from the git-go this was going to be a good experience. Bianca walked us through the whole design process, including tile, coping, and other design features, and basically did ALL the legwork to get the HOA approval done. They went through the whole contracting process, which was a big relief to us to have the protections of a detailed contract. The actual construction was a little painful because we have three big dogs, but the staff worked with us to make it very seamless with minimal disruptions to our life. The turn-around time was much less than what some other companies gave us. Dad Jim, who has been in this business a long time, was on site constantly, communicating with us about what was going on and helping us manage changes we wanted as construction progressed. In a few short months, the pool was done, but Austin Dreamscapes didn't just take off - they walked us through curing of the concrete, how to manage the pool, and set us up with Scott, who did "Pool School" with us to learn all about the pool and how to manage it. Was it cheap? No in-ground pool is going to be cheap (if done right), but the cost was in line with quotes from other companies, and we had the benefit of a hands-on family experience. They have been in contact frequently since completion to ensure all is going well, and they send out reminders of what to do as freezing weather approaches, etc. We would use Austin Dreamscapes again in a heartbeat if we put in another pool at a future house.

If you're looking for an automatic pool cover in Austin Todd with Waterloo Pool & Spa is your guy!…read moreSuper knowledgeable, very responsive and reasonable. I contacted everyone I could find for an automatic pool cover to keep my babies safe and had many contractors out to the house. Todd was the best! He is able to build the footers, do the electrical and install the box to hold the pool cover. His rate was expensive but fair given that this is an automatic cover custom built to fit our pool. Specifically, Todd's rate matches precious quotes but he was way more knowledgeable about our pool and the quote included electrical which no one else was willing to provide. Automatic pool covers require electrical to be properly installed and I was very glad to hear that this was included in the price. I'll continue to post progress pics and details about the cover installation process!

I had an issue with my pool and made the mistake of contacting another company. After several…read morevisits and still no solution, I reached out Todd at Waterloo. He swung by the next day and within minutes had diagnosed the problem and gave me an estimate on getting it fixed. The next day the pool was fixed and humming along! Todd charged a fair price for a good job. In Austin these days that's tough to find!

I highly recommend Pool Rite for anyone in need of pool service. My Pentair DE filter developed a…read morecrack in it and started leaking water over the weekend. I have had problems in the past trying to find a pool service that would respond timely. That wasn't the case with Pool Rite. I reached out to Jaclyn on Monday and by Wednesday morning Nathan had already replaced my Pentair filter with a commercial grade Jandy filter. Nathan also identified a few other issues I wasn't aware of and addressed them as well while he was on site. He took the time to answer the many questions I had. Nathan and Jaclyn are amazing to work with! My neighbor highly recommended Nathan and also mentioned that Pool Rite has handled their pool service and does an excellent job! Brad H.

I have been using Pool Rite to maintain my pool for over two years. After using other, less than…read moresatisfactory companies to take care of my pool these guys have been outstanding. Charlie, the Pool tech who takes care of our weekly maintenance is professional , knowledgeable and diligent in keeping everything in working order and communicating about any issue that arises. Additionally Nathan and his team have been great at addressing any problems we have experienced with our equipment. I highly recommend Pool Rite for any pool issues you might have.

I've used Refresh/Todd for 4 years. In that time I'd had him: Convert the pool to salt water,…read moreinstall a sand filter, change the pump to variable speed, install a heat pump where there was no heater previously, replace the pool cleaning robot and change the pool lighting to LED. He provides weekly service and makes sure everything is in working order and is really communicative with what he's seeing and what adjustments might need to be made to make things better I can't recommend him enough.

We have worked with Refresh for a year. After keeping up with the pool by ourselves for eight…read moreyears, this has been lovely! No algae, no work, we've just been able to enjoy our pool. Todd is good at what he does and really responsive.

Unicorn Pools has always done my pool great justice!!…read moreCustomer service is above and beyond, and always listens to your needs! I would highly recommend anyone searching for a pool company to go through Unicorn Pools!!! Thank me later

Carlos helped me out with my pool. His suggestions were spot handy but I feel some changes he made…read morewere not necessary and didn't really fixed the issue. He cleaned my pool filter and I was able to get that thing done.

I called with an issue with a new pool pump. Lynn called me back and discussed my issue and walked…read moreme through a simple fix. Now I'm up and running and very happy (although also very embarrassed I missed it). Out of the twelve companies I attempted to reach, only Austin Pool Service and one other company actually would talk to be in person (on the phone). How refreshing in today's email web page hell of a world. I've added this number to my phone under pool issues. I don't need another number. Any more problems and I am calling Lynn.

Outstanding breakfast, good coffee. The place is tight but worth the wait. The food is hot and you…read morehave ability to mix and match the items.

Josh recently started our home pool service. He is fantastic. Always calls ahead and is very easy…read moreto talk to about any pool related information. They had to drain and clean my pool due to a past owners poor upkeep. They got me on the schedule quick and got us up and swimming for the summer! So far loving the excellent service!

During our years in Austin we dealt with three different pool service companies before finding G&S…read more From regular maintenance to emergency repairs G&S was by far the most professional, knowledgeable, and communicative. Todd, Shirley, and Hector have been a pleasure to deal with. Were it not for the fact that we are moving out of the area we would definitely continue with them. You cannot find better in the Austin area!