I absolutely love this place. They have such interesting flavors. Today I tried the eggnog and…read moreraisin... I haven't seen that in decades! They make flavors that are very unique and the techniques are specific to Mexico. Some are water based and other are milk based- be sure to ask if you are unsure. This is great if you have any sensitives. Its also nice that they have both ice cream, palette, deserts and some limited meals as well. Also, the art and play area as I mentioned previously make.this place very comfortable for the entire family. And just one more thing....I take issue with the person who said these lovely people are racist towrd white people. That is absolutely not true. Anchorage is a very mixed city and the customers that go here come in all shapes in sizes. You will be treated in the manner you deserve.

Ok so this place surprised me with how good their ceviche was. It was very spicy, loaded, and very…read moredecently priced. There's not many food choices but loads of sweets. My favorite was that coconut drink! It was super coco-nutty flavored without the weird texture of coconut.

Delicious. We both had the baked Alaska. It was so yummy . There was a line but it went fastread more

Delicious!!! Some of these tourists spots are overpriced, but this is actually worth it!…read more My only complaint is there's no good parking, it's nice if you're already walking through town but don't expect to easily just drive there and pick it up real quick Park in the lots and spend some time walking the streets enjoying your dessert ;)

Came in with my husband the evening of Thursday the 9th, and had such a great visit. The team all…read moresaid hello and welcomed us in right away. They were cheerful and friendly and let us taste several flavors before picking our favorites. Super good quality ice cream. Highly recommend.

Great milkshake, great service, handsome employees. I was very pleased. Can't go wrong.read more

Stopped here during our vacation. Ice cream was excellent. I loved the baked Alaska topping…read more We had no wait on a Saturday shortly afternoon. The young man working behind the counter (sorry we didn't catch his name) was patient with these first-time visitors and very good at customer service, including explaining the different options. Highly recommend.

I hate leaving a negative review because this is usually one of my favorite ice cream shops in…read moreAnchorage, but tonight was really disappointing. I brought a friend and her two younger kids, who are still learning English. I was helping them understand the different flavors because they're leaving Alaska tomorrow and really wanted to have ice cream one last time. The employee in the orange shirt seemed extremely impatient while they were trying to sample flavors. They only tried two, and she eventually stopped listening to what they were asking. I understand it was late, and everyone has bad days, but the attitude was unnecessary. What really shocked me was when there was a misunderstanding and she accidentally scooped the wrong flavor. Instead of throwing it away, she ate the scoop of ice cream herself right in front of us. That was honestly so unprofessional and made me question the hygiene standards. We just ordered our ice cream and left because we didn't want to make a scene. I know one employee doesn't represent the entire business, and I've had good experiences here before. But if you're representing a local Alaska business that visitors may remember as part of their Alaska experience, customer service matters. I really hope management addresses this.

I tried the April special very berry matcha. It was described as a vanilla matcha with strawberry…read morepurée and Ube cold foam. The foam had more of a pink tint rather than purple. There wasn't enough of the foam to tell if there was an Ube flavor. I did enjoy the matcha flavor. It was the perfect sweetness and no grassy aftertaste. I usually get the milkshakes but this was a nice change. The barista was friendly. Nothing bad to say about the service.

I ordered a Affogato. An Affogato, is a "simple Italian dessert of a scoop of vanilla gelato or…read moreice cream "drowned" (affogato) with a shot of hot espresso," What I was given was a thin layer of coffee sandwiched between ice cream that froze it solid. (See the Dairy Queen like product in the picture.) Even worse, the "service" was awful. The young woman who gave off strong, "This is not my business, I dont really care" vibes acted like she was doing me a favor for showing up... insistent, agitated, and clearly had better things to do. I would say the place needs immediate improvement, but I'll pass because I won't ever be visiting them again.

I can't believe I haven't been here in years. Well, COVID had us all hunkering down... I was…read moreimpressed with the sanitizer offered plus gloves. There was a variety of frozen yogurt, and fresh fruit toppings plus your regular candy/chocolate/sweet cereal toppings. Only one popping fruit bubble topping option (my fave), but they did have a marshmallow fluff plus different chocolate sauces and whipped cream. I liked how clean the place was and how helpful the staff was. Got the kiddo all sugared up and we'll have to come back again soon!

Do not buy the prepackaged mini Froyo Sandwiches. I thought I was getting a good deal, but the box…read morewas full of thawed-refrozen sandwiches. The wafers were soggy from the melted Froyo and stuck to the wrapper, the was discolored and icy. Took them back and was told I could not get a refund, 2 boxes $6.99 apiece. He would've replaced them, but I didn't want more of the same. On retrospect, I should have, brought those back, until they were all gone saving some other schmuck from the same treatment.

Wanted a milkshake and hit it up, daughter loves their shakes and their waffle cones especially…read morepeanut butter ice cream. Aside from Hagan Daas they have the best Vanilla. She also has had their bananas sherbet is AMAZING! Good customer service from her friends too. A lot of South HS students work here. Like she saw two people she knew just tonight! Great ice cream and highly recommended!

I swear every time I order I receive less product than stated. And we ALL know Cold Stone isn't…read moreexactly cheap either! I spent $41.22 for 2 each Quart 1x Mix & Go Create Your Own Creation™ One was $21.23 The other $19.99 Neither were the correct quantity. THESE are supposed to be hand packed. This will be the last time I order from Cold Stone Creamery (specifically Huffman)

I went a few months ago and they still were making a hole in the middle of the ice cream which…read morestill completely upset me lol BUT I WENT TONIGHT BEFORE THEY CLOSED!!!! LADIES AND GENTLEMAN!!! no hole in the middle of the ice cream!! Just PURE ICE CREAM THROUGHOUT THE CUP!!!! I can't express how happy I was so scoop into it and see there was no hole!!! Loved it!!!!! And the ladies tonight, they were wonderful!! (Sorry! No photo...I devoured it so fast!!!)

Taiyaki is a delicious Japanese street food. A fish shaped pastry stuffed with filling like read…read morebean paste & custard. In the warmer months the taiyaki are also stuffed with soft serve ice cream. This street food has become popular in the USA with dedicated taiyaki ice cream spots popping up, and we finally have a shop in Alaska that serves this delectable treat. Softer opened at the end of December in the Diamond center food court. I went to check them out in February, and the taiyaki were fresh, crispy, and had a decent amount of filling. Now the taiyaki wasn't the same consistency as the ones I had in Japan, but it's not really fair to compare things in Alaska to their country of origin. The texture wasn't 100% correct, but it was pretty nicely crispy, and not overly chewy. I had heard from a few other people that when they went the texture wasn't correct & too chewy so consistency may be a bit of an issue, but they are a new business to that can be rectified. The soft serve ice cream was also very good. I ordered 2 "upside down" Taiyaki ice creams which comes with choice of 2 toppings. You can just order a Taiyaki filled with ice cream which doesn't come on a cup, or the Taiyaki pastry on its own without ice cream. If you're not feeling the Taiyaki you can also just get the soft serve ice cream, a milkshake, or a snow bowl (this looks like a variation of bingsu). I ordered chocolate soft serve with a Nutella filled Taiyaki topped with sprinkles, and a matcha/chocolate swirl soft serve with an ube filled Taiyaki topped with Oreo & graham cracker crumbs. The portion size on the soft serve was good for the price ($7). The chocolate ice cream was standard chocolate soft serve, but I really liked the Nutella taiyaki. The matcha ice cream actually had a strong, and not overly artificial matcha tea flavor. Next time I won't get it swirled with chocolate as the chocolate overpowered the matcha. I don't know if I'd get the ube filled taiyaki again. The ube filling was pretty artificial so it's not my preference. The toppings were also fairly sparse, but that doesn't really matter to me. Overall it's a great treat. Service was quick when we went. There was no line, and you just order at a kiosk & the person makes what you order. It's located right in the mall food court by the ice rink so if you're looking for ambiance it's not really going to be this place. I definitely will be back to get some Taiyaki ice cream again, and maybe try their snow bowls. Excited to have something different in Anchorage! This place is definitely a good spot next time you want some soft serve ice cream.