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I have been coming to Blaze Pizza in Monroeville since their opening in 2016 and I have updated my reviews for this establishment more than any other mainly because of inconsistencies and changes not on the good side. In the beginning, management's presence was more apparent and present. Staff walked around to check on customers, the place was kept tidy, staff smiled and engaged with the customer. Since opening, the changes have been: * Elimination of turkey meatballs * Elimination of roasted garlic, replaced by raw garlic that doesn't cook up the same * Much greasier pizza (i always get spicy red sauce with pesto drizzled on top) * Prices go up regularly starting at 7 something for build your own to 11.95 as of this post * They charge $1 extra for extra protein. Mind you i only get 1 option, a meatball, for my protein on a build your own. I selected 2 meatballs snd now get charged an extra $1 so my pizza is 12.95. How does this make sense? In other words, if i select one each of proteins offered, that is ok and no extra charge but select only 2 meatballs and I have to pay extra. Note they tried this once before and quickly rescinded this policy. * The cleanliness of the interior and exterior has been on the decline for ages. * In the beginning there were signs touting 90 second turnaround for pizzas cooking in the oven. That pretty much quickly disappeared. I used to love coming here for the price, offerings, taste, cleanliness, and friendly staff. That's all pretty much disappeared.
I remember when this location was a Long John Silver's. I was a bit bitter when it closed and sat empty for a while and then taken over with this. I didn't want to stop in here for a very long time. But with being out with family recently and they wanting pizza, we came here. I knew the concept of this place, basically Subway/Chipotle for pizza. I didn't know the menu at all, and it can be a bit intimidating when it is your first visit here. Lucky for us there were a few people in line in front of us and that allowed for us to look over the menu a bit more. When I got to the counter to order I was set to go. I wanted to start with the Cheesy Pesto Garlic Bread and for the main event I went with a pizza with pepperoni and sausage. The thing I like about this model is that it's not a computer screen where you are typing it in and adding/subtracting. Instead you can see them make it in front of you. Asking if you want this or that and the amount of any particular ingredient. Right before the pizza is ready and goes into the oven they will ask you if you want to add anything else. The only thing I could think was to add oregano. Here is where they have a little bit of a hiccup in the system. When you order, and if you order multiple things that go in the oven, they are usually written down together so that your order goes through the line. But when it is pulled out of the oven, it doesn't always mean that it is all together. Couple that with the person pulling out the pizzas isn't the loudest person calling your name. My cheesy bread came out first and I heard my name for that. However, when my pizza was ready I did not hear my name. I think it may have sat there for a good minute before they even thought to call my name. In the end, I got my pizza, so all was good. The freshest pizza I have had in a long time. I know it's a chain, but they are doing some impressive things. They have sprinkling agents for your choosing. I went with the grated parm, my dad went with the hot pepper flakes. Obviously it was way too much to order so I ended up taking more than half of it home with me. It wasn't bad the second time around either. A little gripe I have here is they are absolutely straw free. That's is all great, but if you are going to give cups with lids that have openings for drinking, maybe have them behind the counter instead of out for everyone to grab.
We like blaze!! Their cauli crust is tasty. They also have dairy free options. Make sure to use their BOGO received upon Yelp checkin! Such a deal.
I have no complaints about this Blaze Pizza location! We stopped in after a family party in Monroeville and were excited to see they were open. I haven't been over this way in a while, but remember this used to be a Long John Silvers. There were a few customers in line, but the employees were super efficient at keeping everyone moving. I love that you can add as many toppings as you want for no extra charge. I love the fresh mozzarella and ricotta! I added all of the veggies and arugula on top after they cook it. Everyone was nice and the pizza was great! I think it's about $11 total and was 2 meals for me.
Ive been to Blaze pizzas all over the country. This is the worst. Horrible customer service. They advertise a build your own pizza then charge you extra for the portions. The manager was the worst Ive ever seen in any business. She litterally counted the pepperoni on my build your own pizza then charge $3 for more then 8 pieces. Then made a huge seen and told me she would just throw my pizzas in the trash. Then started yelling at me. This was complete discrimination. Misleading customers then charging them for things not advertised. So can get a build your own pizza and get a portion of every single topping with no extra charge but if I get a build your own with pepperoni and sausage and want more pepperoni then they charge extra for getting more then 8 pieces of pepperoni. This is discrimination on pizza lovers all over the world. This location should not be representing the Blaze name. Worst experience ever.
The pizzas are good. They're made to order with the toppings of your choosing. It's one price, whether you want three toppings or ten. It doesn't matter if you want vegan, gluten free, or all meat, they can make it. They also have salads and desserts. The only reason I knocked it down a star was because it took forever to get waited on. We were just about to leave when someone finally came over. There was a guy at the pizza oven, a woman at the register, and another woman on the phone. The place was pretty dead, so other than the woman on the phone, the crew were just standing around, so not sure why no one could come and help us.
I love that they have Gluten Free Pizza crust. I do a BYO pizza with the GF crust & it is a dream. This is the first GF crust that I have found & actually enjoyed. Definitely would recommend if your GF or not! So many toppings to choose from.
I have been to multiple Blaze pizzas in more than one state, and I have never been so disappointed with the service. I absolutely love the concept of Blaze. I love the vegan and gluten free options. However, we were first in line and it still took over thirty minutes to get through the line because the employees were fighting behind the counter and letting other customers cut the line. Our first pizza was cold by the time the third pizza even made it through the prep line. We shared what happened and didn't even get an apology. I love Blaze, but I will definitely think twice before coming back to this particular location. read more
5 years ago
Went for the first time with my wife and with my kids and grandson. Order in the restaurant it was kinda busy. With all the employees there we got through fairly quickly. Loved the pizza and the price. Pic is of my grandson mowing down an entire cheese pizza himself(well mostly) gluten free crust and he's 2. read more
5 years ago
My only disguise that it's taken me two years to try Blaze! When I went vegan I figured pizza out in Pittsburgh would be tough. Wrong! They have vegan chorizo and vegan cheese. Most of the sauces and doughs are vegan as well. The dough has a crisp bottom, but has some chew as well. I love that you can pick as many toppings as you want for one price. read more
7 years ago
I'm not sure I could speak more highly about the experience my family had here tonight. With a long line, the staff maintained a professional and cheery attitude as they greeted each of us. I watched one person helping with food prep meticulously change his gloves and cater to someone with a food allergy. Another woman used sign language to serve a customer and his son. One young woman came over to check in with us during our meal and explain the Blaze app. The food was great, the wait was practically nothing. I will note that cutting pizza with a knife and fork is a bit tricky there with plastic utensils (I have little kids), but ripping it was easy. Overall I am just so impressed with everyone's customer service! read more
4 years ago
9 years ago
3 years ago
What a unique way to serve fast food pizza! I would choice this over any of the fast food chains in the area hands down! A Healthier build your own pizza! GOT A LOVE IT! The price, value and quality can't be beat. Friendly, clean shop. Eat in or dine outside on the patio during good spring, summer or fall weather. The ingredients are fresh and in plain sight for you to see, just what your ordering. The choices are all to suit any pizza lover. I love the lemonade drink choices, blood orange was my choice. The Agua Fresca choices are delicious as well. They change the choices fragrantly. There is something for everyone. The service is quickly and friendly and helpful to first time customers. Take out boxes are available if you find it hard to finish the whole pizza. I Highly Recommend and a Must Try to all Pizza Lovers. I will keep this on the restaurant rotation list ! My choice for fast food. I can't comment on the desserts, but I will try the next visit. read more
7 years ago
7 years ago
I've been here a few times and really enjoyed the food and services! I've only tried the meat lovers and pepperoni pizzas so far, but crust is thin and can be rather tough at times. I've also tried their pizza rolls knots and sauce, which were really good. The s'more pie is also very tasty! I highly recommend downloading the app so you can order online and pick up without the wait! The order is waiting for you on a shelf near the entrance. Plus, there are promotions that you can get such as bogos and news updates. It gets really busy on Fridays and the restaurant is generally clean and noise levels are reasonable. It's a great concept and will do well, especially with the new high-rise dough! read more
7 years ago
Great pizza, fast! Blaze is the Subway of Pizza. Blaze is perfect for the family with picky eaters or just when everyone wants different things on their pizza. You walk up to the counter and have a choice of 9 different signature pizzas with various sauces and topping or you can build your own which is what we usually do. The pizzas are 6 cut and run between $7 and $8 depending on which of the two crusts you choose. I always choose the high rise dough crust which is $1.00 more as it is thicker than their original crust which is paper thin. After you choose your crust you have your choice of pizza sauce with include red sauce, spicy red sauce, white cream sauce and garlic pesto sauce. Next you pick your choice of cheese which include goat, gorgonzola, mozzarella, parmesan, ricotta and vegan cheese. Then you pick your meats. Your choices are Applewood bacon, crumbled meatballs, grilled chicken, Italian sausage, pepperoni, salami and smoked ham. You can add as many of any topping you want at no extra charge! Finally you choose your veggies. You can choose from artichokes, arugula, banana peppers, basil, bell peppers, cherry tomatoes, chopped garlic, jalapeños, mushrooms, olives, red onions, red peppers, roasted garlic, sautéed onions, spinach and zucchini. After you have finished your masterpiece it then goes in the pizza oven and in about two minutes later your pizza is fully cooked and ready to eat. I usually give my pizza 5 minutes to cool down a little as it comes out piping hot. Make sure you try the blood orange lemonade. They even offer salads and S'more pies, sea salt cookies and olive oil brownies for dessert. Every time we have gone the pizza was delicious and the staff was always happy and pleasant but, if you don't want to wait you can order online via their website and be sure to download the Blaze Pizza app so you can score some free food! read more
5 years ago
Wow this place is awesome!! Think subway or chipotle for pizza! You can create your own or pick one of their "signature pizzas" with pre-picked flavors. Wish there was one closer to us! read more
7 years ago
6 years ago
7 years ago
I had heard about this chain, being backed by Lebron, and was curious to see what the hype was about. It has proven to be legit. Been here several times now, and apart from some minor gripes, am overall impressed and will continue to frequent this place. It's a great concept. Fresh oven baked pizza, with 40+ toppings, with different options of crust, cheese and sauce?!! I'm in!! And oh, it's the same price if you get 2 toppings or if you get 40+ toppings. For real??! yes! One time I ordered there and waited, the other times I've ordered online. Both are good systems, however, if you order/purchase online, you can save time by bypassing the line in the store. You just walk up to the cashier to let them know you're there for pick-up. You will still have to wait, but that's because they will bake it then and there for you, which is fine by me. Even if you go and order there, their system of assembling your pizza is pretty efficient and seems to work well. That line can be out the door sometimes though. There's a large dining area, inside and out, if you want to enjoy your piping hot and fresh pizza there. Good for groups. They have salads and dessert too. Minor gripes would be that I've had my ingredients messed up, some missing, some I didn't order. But, in the end, it didn't taste bad so I was okay with it. The crust is flavorful, not dry or bland, as it's made with EVOO. They've got gluten free crust, vegan cheese, veggies like zucchini, artichokes, spinach which you don't see much around. They have finishings too like EVOO, balsamic drizzle, pesto drizzle, arugula, etc. Yep, i'm a fan. read more
This place is well staffed. The line on the way is way fairly lonng and I was hesitant that I wouldn't make it through before my break was over but they moved quick and efficiently. I was through the line in no time. Pizza was hot and fresh and exactly the way I wanted it. I really enjoy the thin crust and all of the customization. This place is worth a try. read more
7 years ago
I love just about anything that I can customize. Blaze Pizza is no different. Much like other make-it-your-way restaurants, you choose your crust, sauce, and toppings that include a variety veggies, meats, and cheeses. The pizza is then fired and finished with newly added finishes like pesto, balsamic vinegar, and more. Lastly, the drinks are very unique and not your normal soda options. I like the frescas. This is a must visit. Make sure you grab a box because you'll be so full, you might not finish. read more
4 years ago
9 years ago
One of the best experiences and pizza places in Pittsburgh !! The customer service is hands down one of the best in the restaurant business !! Welcomed with a smile, called on your first name basis, and thanked many times over for your business . Class act place that makes you want to bring all your friends and family with you on the next visit !! The pizza is amazing , with all the toppings you want, too many to list ... and cooked to perfection and cut in slices to your liking !! Personal touch with every pizza they make !! Bravo Bravo Bravo !! Even gave me a to-go box for the trip home !! Awesome Customer Service and Food !! read more
If you have a gluten allergy I highly recommend Blaze! Itried the gluten free crust today. They were so good about the allergy! A worker changed her gloves and made my entire pizza for me. She was good about using a sauce and ingredients that had no chance of cross contamination. When the worker took my pizza out of the oven, he also changed his gloves and used a special pizza cutter. The gluten free crust was also delicious, thin but nice and crispy with good flavor. read more
3 years ago
Amazing. 100% everything you'd want in a fast food pizza place. 10"pizzas personally prepared to your liking and unlimited toppings is key. The pizzas were beautiful and everyone was extremely pleasant. The place was packed when we arrived around 8. I got a white pizza with veggies and tried the gluten free crust, and my husband got some sausage with a red sauce and traditional crust. They even asked if I wanted them to change their gloves with the gluten free pie. So considerate, and I've never been asked this before, although my gluten free crust was a preference and not due to allergy. Several of the male workers fist-bumped my husband and started convo with us about it being our first time here. The manager checked in at our table and asked how we enjoyed our food, making the experience more personable. I LOVED the minced and roasted garlic toppings available. I only wish the minced would be fresh, because you can tell it's from a jar. There are also red peppers, oregano, and cheese containers you can take to your table, if you'd like. They had --easily --a dozen people working there. And I think that's what kept the line rolling along so quickly. My only gripe would be that one of the waitresses was causing a scene because she had to stay until 830. Her mom was in line and the girl was pretty vocal about wanting to leave, which was disruptive. She was even rude to her co workers and I want to give them a shout out for handling this in a professional manner. I am still keeping 5 stars because they didn't let her interfere with their work. We can't wait to go back! read more
10 years ago
First time here! Super easy, super fresh! Make your own pizza all the toppings you want for $7.99!! Awesome. I had their red sauce, mozz cheese and fresh mozz cheese. Onions, mushrooms, spinach and grilled onion. All super fresh. My husband had ham, salami, pepperoni, sausage, onions, mushrooms, and peppers. They say 180 seconds...but if you pile on the toppings it takes a few extra minutes. Well worth the wait! Crisp thin crust, tangy fresh tomato sauce and deliciousness toppings! While half of my pizza came home....my husband finished his. We will visit often! The little communication with the staff was all positive! Helpful and courteous!! read more
7 years ago
I was so impressed by the description my friend shared of this place that I immediately visited this place for dinner. I like to think of this place as Chipotle for pizza. We ordered the thin crust red vine pizza. However, we ended up adding a bunch of toppings of our choice and guess what...there was no extra charge for the toppings. they use a mechanical press kind of thing to press the dough into a pizza which was interesting to watch. And since the crust is so thing, cooking time is also fast with no compromise in the taste and quality. I also tried cream soda. I am not sure if I like it or not. It is a new flavor for me and I might try again. The place is neat and the staff was helpful when I had questions about placing the order. I look forward to going back again to build my own pizza. read more
6 years ago
More info about Blaze Pizza
3939 William Penn Hwy
Monroeville, PA 15146
Directions
(412) 229-1412
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http://www.blazepizza.com
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Ask the Community - Blaze Pizza
Do they honor the yelp Check in coupon anyday?
They've accepted the offer all the times I've been there, which include mostly weekends but occasional weekdays.
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