I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

Service was prompt, friendly and professional. The pest inspector did not find any pest issues but…read morespotted a couple other things in my crawlspace that needed to be looked at by my plumber. Thank goodness for her sharp eyes!

Slug-A-Bug has been taking care of me for over 20 years now and they haven't missed a beat the…read moreentire time. Mike, the owner, has been great and always takes good care of us. We've not had any issues with bugs, spiders, or termites, and we live in a wooded area! Also, we have a crawl space under the entire house and still no issues. This is important to us because with small dogs, even a spider bite could kill them, and so we're glad Mike and Slug-A-Bug have been making sure pests don't find a home here! My wife and I both highly recommend Slug-A-Bug, they're fair on cost and great at service. Take advantage of using them if you're in their coverage area.

I can't say enough good things about Slug A Bug. I was sold by the personality and friendliness…read morewhen I called with questions and to get a quote but the service I experienced was 5 stars all the way. I was embarrassed because I am a very clean person but have been seeing big American Cockroaches in my basement apartment and was feeling completely overwhelmed--especially being stuck at home recovering from surgery. Mike came out on 5/8 to do an interior/exterior treatment, and WOW... these bugs didn't know what hit them!! That very night, I could tell the treatment was working. One roach was already stuck in a sticky trap, and another looked sluggish--until it crawled onto the ceiling and flew at me! (Yes, I found out the hard way that roaches can fly. LOL) Needless to say I stayed the night at my parents. When I came back the next morning, it was dead in a trap--and since then, I've found a few more dead roaches in traps and even some dead camel/cave crickets (bonus it's working on them!). The difference has been huge, and I finally feel like I'm getting my peace of mind back. If you want excellent service and want to support a family owned and operated business, look no further than Slug A Bug. I'm beyond impressed with the results from just one treatment and can't wait for the next round to hopefully wipe the rest out completely. Thank you all so much for your excellent work! Highly recommend Slug A Bug because they will put the smack down on your pests!! Thank you Mike!!!

The technician that came out was very helpful and found the source of the problem and advised me on…read morewhat I need to do to stop the infestation.

So they say $95 flat fee. That is to inspect your property. Shop around; the inspection is free…read morefor everyone else. These guys actually charge you $95 to show up. They may do this as a surprise, and if you let them in, you get charged. They sent us an invoice for $18,450.00 to perform remediation work. In my opinion, this is predatory pricing. We received other quotes for a couple of hundred dollars each, and they include a 1-year warranty. Shop wisely, I was encouraged by the inspection until I got the undisclosed bill for it, and then the follow-up with the $18,450.00 price tag. We went with someone else.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

When I first started with Orkin 2 years ago, their communication and customer service was…read moretop-notch. Over the last 8 to 10 months, their service and communication has been extremely poor. I find myself expecting them to come and then told their new booking schedule has moved my appointment to a date and time I did not approve of. Additionally rates go up frequently and there is no notice, just a new amount showing up on my monthly checking account. I've asked to speak to managers or supervisors and I never get return calls. I'm dropping them and going with a new competitor. I'm sick of it.

I'm very disappointed. I had wonderful service from Orkin when I lived in Pittsburgh. I live in a…read moresubdivision that has a drain in the common area. My home is 3 years old. I accidentally left basement door. I'm not sure how long it was open. A few days later my dog (a Morkie) kept running to furnace door. I notice my carpet was eating around door. I open door and there was mice droppings. Come to find out the were eating my dog's food. I would find dog food in stove drawer. I have mice!!! I called local Orkin. I paid a very expensive initial fee. They tried to sell me insulation. I didn't climb in the attic with the guy. Who knew what pictures he may have took. So I'm about to fight with these mice. Day 1 Orkin laid a few pads down. Once I notice carpet was still be chewed on and a nest was about to be built. I went to Lowes and lined that door with sticky traps. Day 3 I had a baby mouse on one. I came home later to dispose of trap and the momma was on it still moving. My dog ran to another room that unfinished in my basement. There was a mouse on trap under fuse box. I called Orkin to come get the mice. They showed up 5 days later. In Pittsburgh I had an outside issue. Orkin responded the same day when I called on several occasions. This is why I choose this company again. It was close to the weekend. I couldn't sleep knowing that 3 mice were on traps. Two were the one I brought from Lowes. I went to our answer guide. The internet. I came across hit trap with a hammer. That sucks!!! I had to do something. I found small mallet. I grabbed a few plastic bags and made sure they wouldn't squirm of the traps. The terrier in my mixed Maltese came out. He still kept running to the furnace door. A week later I plugged in those plugs. The very next morning my dog immediately ran to the area. the trap was moved and this mouse's tail was moving. It had to go. Orkin wasn't going to come. It was a Sunday. I have not any new mouse activity since 3 months ago. I'm constantly calling Orkin to change plan. It was never done. I will keep them through the winter to see if the entry point was the unopened door. In the meantime another inspector suggested putting steel wool under step on my porch. Ive always wondered from my closing date about that. After 3 years. I stop wondering because there never been any signs of mice. So my next rodent visit was in mid July. I'm supposed to go to quarterly throughout the winter. Orkin still has me on every other month. The day the technician showed up. I had covid and wouldn't let him in the house. He treat for mosquitos and whatever they spray outside. I'm waiting on an invoice but it never showed up. Well my technician was scheduled again 2 weeks later. The beginning of August. The company claim to spray and come inside this visit. Yeah okay whatever. I took my card off of autopay for two reason. A charge showed up on credit card 2 weeks before visit. I was told it was partial for June. They were overcharging me. I paid $330 for the first visit but my invoice I printed later said $270. The office called and said I had a balance for July. I told them I never received a bill. That's why they prefer auto pay.Orkin claimed it was sent. She rescheduled me assuming the following week was fine. I told her I was on my way out of the country and it had to wait.I was flying out in the morning. I had another trip the following day after returning. That appointment was canceled because I haven't cleared up the last month. I'm all settled back home now and was about to pay them when I noticed I was still charged for inside. Also August was on there. So I know it was invoice created while speaking to the lady in the office. The initial invoice was never sent because they are trying to force me to do autopay. The invoice was $224 with a past due of $151 on the internet.I will not pay it because no one came in my home. I'm only paying for the mosquitos. I did not have this problem when I was customer in Pittsburgh. I went online and paid my bill. I still received an invoice via mail. I tell billers all the time. I lay my bills out in front of me. It easy to forget the online billers. The problem I'm having now with paying online. My Pittsburgh account shows. I hate to remove it because my new owners was able to use the remainder of my termite service. I'm the administrator so if I close it they won't be able to access it either without creating a new account. I had to use different email address to start account in Va. I will wait for custom service to call. me. They won't reschedule unless $151is paid. I won't pay unless the inside service is deducted or done. I'm reading my contract because I thought 30 days was all you had to give to cancel.I've paid this company over $550 and invoice of $224. That is $774 for 5 months. Nope my dog and I will fight them or I'll call a cheaper company. A few of my neighbors use Terminix to inspect and spray.

Amazing customer service and technicians are always knowledgeable and considerate! Would recommend…read moreto anyone looking for quality pest control service.

We called My Exterminator with high hopes after reading their positive Google and Yelp reviews…read more(which are all 3+ years old!). Three treatments and $1200 later, our bedbug problem was not just unaffected, but actively MADE WORSE by the technicians utter incompetency and lack of care. I'm writing this review to spare others the expense, pain, itching, and emotional drain of dealing with this totally incompetent and untrustworthy company. MyExterminator, AKA Enviro-Tech Pest Services (Both companies in the contract) portrayed themselves as experienced bedbug professionals who assured us their treatment would easily take care of our bedbug problem. After forking over $1200 for a 2-spray treatment, we were greeted by Chris the technician, who immediately dispelled any illusions we had about MyExterminator's professionalism. He arrived to every appointment over two hours before the appointment we set (and took time off work to be at home for). He clearly was putting in the bare minimum effort, and after telling us "this will be too easy," applied the spray with utter carelessness and was not thorough at all. He didn't even bother to lift or move objects to spray behind/under. Worse, MyExterminator's technician clearly didn't know ANYTHING about bedbugs. When shown the bed-bags we had around our mattresses (a basic treatment step mentioned by just about every online source out there), he cluelessly asked "what's with those bed condoms??" Worse, the technician didn't have a clue about what the chemicals he was using were or what they did. The second time he came to treat our home, he was so checked-out that he mistakenly used Tallstar (general bug spray for roaches) instead of CB80 (spray formulated primarily for bedbugs). When my roommate caught the mistake, he called a manager at MyExterminator who told him "Sorry about that, we'll have him switch chemicals." The manager proceeded to call the tech and tell him privately "not to worry" about spraying the wrong chemical and that they were "basically the same." Of course the tech told us this and left without fixing his mistake. Before hiring them, MyExterminator had promised us verbally numerous times that the 2-treatment spray came with a 1 month warranty, during which we would get a free follow-up treatment if we found a live bedbug. Of course, MyExterminator's careless treatment was ineffective, and when we called back to ask for our treatment under warranty, MyExterminator claimed the warranty "wasn't in the contract" and that they wouldn't honor it. After confronting them about their verbal promises, MyExterminator claimed to have a "computer malfunction", hung up, and ghosted us for a few hours. Though MyExterminator eventualy agreed to honor the warranty they promised us, when the technician arrived, he once again sprayed in a careless manner. Worse, he failed to close the bed-bags on our mattresses again before he left, allowing the bedbugs trapped inside to escape back into the home. The tech's completely reckless conduct actively made our bedbug problem worse. Take your money elsewhere!

Wasp / Bald Faced Hornet Nest Removal/ Yellow Jacket Treatment. Upon arrival, a thorough inspection…read morewas made. A German yellow jacket nest activity was spotted right to the left side of a soffit of a bay window. The technician spoke with the occupant and advised him about the treatment as a precautionary measures. A direct treatment was made into the nest by the entry points and a broadcast treatment around the front of the house, cracks and crevices to avoid a recolonizing situation or future stinging insect nests. The technician did a thorough job. I didn't have to call the company a second time during the 45 days warranty period. Will hire again if I need to resolve a pest issue.

Very confused about cancellation. Don't notify me when sending people out. Otherwise ok. Mosquito…read moreservice seems to deminish bites.