Slug-A-Bug has been taking care of me for over 20 years now and they haven't missed a beat the…read moreentire time. Mike, the owner, has been great and always takes good care of us. We've not had any issues with bugs, spiders, or termites, and we live in a wooded area! Also, we have a crawl space under the entire house and still no issues. This is important to us because with small dogs, even a spider bite could kill them, and so we're glad Mike and Slug-A-Bug have been making sure pests don't find a home here! My wife and I both highly recommend Slug-A-Bug, they're fair on cost and great at service. Take advantage of using them if you're in their coverage area.

I can't say enough good things about Slug A Bug. I was sold by the personality and friendliness…read morewhen I called with questions and to get a quote but the service I experienced was 5 stars all the way. I was embarrassed because I am a very clean person but have been seeing big American Cockroaches in my basement apartment and was feeling completely overwhelmed--especially being stuck at home recovering from surgery. Mike came out on 5/8 to do an interior/exterior treatment, and WOW... these bugs didn't know what hit them!! That very night, I could tell the treatment was working. One roach was already stuck in a sticky trap, and another looked sluggish--until it crawled onto the ceiling and flew at me! (Yes, I found out the hard way that roaches can fly. LOL) Needless to say I stayed the night at my parents. When I came back the next morning, it was dead in a trap--and since then, I've found a few more dead roaches in traps and even some dead camel/cave crickets (bonus it's working on them!). The difference has been huge, and I finally feel like I'm getting my peace of mind back. If you want excellent service and want to support a family owned and operated business, look no further than Slug A Bug. I'm beyond impressed with the results from just one treatment and can't wait for the next round to hopefully wipe the rest out completely. Thank you all so much for your excellent work! Highly recommend Slug A Bug because they will put the smack down on your pests!! Thank you Mike!!!

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

Performance was excellent. They were timely and respectful of my property. The owner is very…read moreprofessional

The technician that came out was very helpful and found the source of the problem and advised me on…read morewhat I need to do to stop the infestation.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

Wow, fast, efficient, professional, and personal. I had an 8 o'clock appointment for the company to…read morespray the house as a last "to-do" item before moving out. Blake, however, showed up earlier, which I did not mind. He spent about 5 minutes total applying the chemicals that were required. Afterward, we discussed and he provided me with all the contact information and details I would need if the landlord had any questions about his work. Overall, the experience was excellent and it only cost $125. He takes cash, card, or check. Out of the three, though, I believe check is the easiest form for him. If you need a pest company, this is the one.

I've had a recent ant problem, so I contacted Blake's. They came out and spent about 20 minutes…read morehere. This was about two weeks ago. I haven't seen an ant since. They don't do automatic quarterly service like most pest companies do. It's as needed, which is very different. Your initial payment might seem high, but your as needed payments seem low. They'll come out when you ask for a small fee. So far so good.

When I first started with Orkin 2 years ago, their communication and customer service was…read moretop-notch. Over the last 8 to 10 months, their service and communication has been extremely poor. I find myself expecting them to come and then told their new booking schedule has moved my appointment to a date and time I did not approve of. Additionally rates go up frequently and there is no notice, just a new amount showing up on my monthly checking account. I've asked to speak to managers or supervisors and I never get return calls. I'm dropping them and going with a new competitor. I'm sick of it.

I'm very disappointed. I had wonderful service from Orkin when I lived in Pittsburgh. I live in a…read moresubdivision that has a drain in the common area. My home is 3 years old. I accidentally left basement door. I'm not sure how long it was open. A few days later my dog (a Morkie) kept running to furnace door. I notice my carpet was eating around door. I open door and there was mice droppings. Come to find out the were eating my dog's food. I would find dog food in stove drawer. I have mice!!! I called local Orkin. I paid a very expensive initial fee. They tried to sell me insulation. I didn't climb in the attic with the guy. Who knew what pictures he may have took. So I'm about to fight with these mice. Day 1 Orkin laid a few pads down. Once I notice carpet was still be chewed on and a nest was about to be built. I went to Lowes and lined that door with sticky traps. Day 3 I had a baby mouse on one. I came home later to dispose of trap and the momma was on it still moving. My dog ran to another room that unfinished in my basement. There was a mouse on trap under fuse box. I called Orkin to come get the mice. They showed up 5 days later. In Pittsburgh I had an outside issue. Orkin responded the same day when I called on several occasions. This is why I choose this company again. It was close to the weekend. I couldn't sleep knowing that 3 mice were on traps. Two were the one I brought from Lowes. I went to our answer guide. The internet. I came across hit trap with a hammer. That sucks!!! I had to do something. I found small mallet. I grabbed a few plastic bags and made sure they wouldn't squirm of the traps. The terrier in my mixed Maltese came out. He still kept running to the furnace door. A week later I plugged in those plugs. The very next morning my dog immediately ran to the area. the trap was moved and this mouse's tail was moving. It had to go. Orkin wasn't going to come. It was a Sunday. I have not any new mouse activity since 3 months ago. I'm constantly calling Orkin to change plan. It was never done. I will keep them through the winter to see if the entry point was the unopened door. In the meantime another inspector suggested putting steel wool under step on my porch. Ive always wondered from my closing date about that. After 3 years. I stop wondering because there never been any signs of mice. So my next rodent visit was in mid July. I'm supposed to go to quarterly throughout the winter. Orkin still has me on every other month. The day the technician showed up. I had covid and wouldn't let him in the house. He treat for mosquitos and whatever they spray outside. I'm waiting on an invoice but it never showed up. Well my technician was scheduled again 2 weeks later. The beginning of August. The company claim to spray and come inside this visit. Yeah okay whatever. I took my card off of autopay for two reason. A charge showed up on credit card 2 weeks before visit. I was told it was partial for June. They were overcharging me. I paid $330 for the first visit but my invoice I printed later said $270. The office called and said I had a balance for July. I told them I never received a bill. That's why they prefer auto pay.Orkin claimed it was sent. She rescheduled me assuming the following week was fine. I told her I was on my way out of the country and it had to wait.I was flying out in the morning. I had another trip the following day after returning. That appointment was canceled because I haven't cleared up the last month. I'm all settled back home now and was about to pay them when I noticed I was still charged for inside. Also August was on there. So I know it was invoice created while speaking to the lady in the office. The initial invoice was never sent because they are trying to force me to do autopay. The invoice was $224 with a past due of $151 on the internet.I will not pay it because no one came in my home. I'm only paying for the mosquitos. I did not have this problem when I was customer in Pittsburgh. I went online and paid my bill. I still received an invoice via mail. I tell billers all the time. I lay my bills out in front of me. It easy to forget the online billers. The problem I'm having now with paying online. My Pittsburgh account shows. I hate to remove it because my new owners was able to use the remainder of my termite service. I'm the administrator so if I close it they won't be able to access it either without creating a new account. I had to use different email address to start account in Va. I will wait for custom service to call. me. They won't reschedule unless $151is paid. I won't pay unless the inside service is deducted or done. I'm reading my contract because I thought 30 days was all you had to give to cancel.I've paid this company over $550 and invoice of $224. That is $774 for 5 months. Nope my dog and I will fight them or I'll call a cheaper company. A few of my neighbors use Terminix to inspect and spray.

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

Service was prompt, friendly and professional. The pest inspector did not find any pest issues but…read morespotted a couple other things in my crawlspace that needed to be looked at by my plumber. Thank goodness for her sharp eyes!

I have sadly signed a year contract with the horrific company. They barely do their job when it…read morecomes to routine sprays (basically a drive by). They have NO sense of time management. They have been late multiple times to include today as I still wait for their person to arrive. When I called all they could say was sorry and the technician will call you ( still hasnt). Highly recommend you DO NOT get their service.

I wish i could rate them a ZERO STAR, i have been paying them for years to get rid of this american…read moreroach infestation, i get the same story every time. That it will take time to go away, yet to this day they keep appearing. Finally decided to fire them and move on, new company has visited my home a total of 6 times over a course of 2 months and i finally see results, unlike Permatreat they know what they are doing.