Service is hit and miss. Go inside and it takes almost 5 minutes for someone to acknowledge you are there, this time I just walked out and will not be returning They're working hard for the drive-through, but even then service is questionable This has happened on numerous occasions No love lost, won't be going back read more

$7 for this "large" cold brew. Even Starbucks knows not to charge so much for black coffee. Please consider prorating black coffee/black cold brew prices. You can get a Trienta cold brew at Starbucks for less and it's way bigger read more

Located next to a gas station this is a great place to meet up with friends and get a cup of coffee, and a bite to eat. The interior is super nice and so are the employees. I ordered Mexican mocha, "which was good but honestly I've had better" "wifey did say that she enjoyed her coffee" over I would recommend this place. read more

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I was visiting from Oregon and early for my pedicure so I stopped in for a quick bite and coffee. They were nice enough but they seemed to forget I existed after I paid. I waited patiently for my drink and donut (they were out of every other food) but no one called my name as I watched several people come and go. I finally went up to ask them what happened and they gaslighted me like it was my fault. They looked around the corner for the donut and the drink was behind the counter. I know they didn't call me as I was sitting right in front. Barely got out of there in time for my pedicure. It's nice that I tipped in advance for my drink (ice melting and condensation on it) and donut which were both mediocre at best. Take care of your eat-in people! read more

Justcye M was very rude and inconsiderate. Never going there again employees should be more kind and consider the circumstances for the customers request. My drink melted before it got to me. read more

This is always my toddlers favorite place to have a date. He loves the smoothie that comes in the cute little kid cup and they always taste great. I only dock one star because I do wish they were real fruit smoothies not syrup. The staff are always friendly also. read more

I come here from time to time. On this recent visit, I purchased a gift card. The sleeve that held the gift card was not really clean, so I just asked for another one as I had planned to give that to someone for their birthday just wanted a nice presentation. Anyhow, I apologized to the barista when I asked for a new one, did not really want to inconvenience her. She obliged and was getting another... she then placed the card inside the new sleeve and sets the card down right into a coffee spill on the counter instead of just handing it to me.. I thought that was so odd, I'm literally standing there she could of handed it over. Just rubbed me the wrong way. Overall, I'll still return but just a very odd exchange. read more

Very friendly staff waited patiently while I decided what blended skinny lattes to get. Coconut blended is great! Plus a free drink for signing up for the app. Hip ambiance and drive thru too! read more

Asked for light ice thanks for the extra ice would love to know what regular ice looks like read more

Black Rock Coffee Bar - Here's our light ice! - Coffee & Tea Near Me - Mesa, Arizona

I ordered the iced matcha latte and did not like the taste, it seemed to be watered down and prepared with poor quality ingredients. I tasted more dairy than matcha. The service was excellent and friendly! The ambiance was cool! I enjoyed the music. read more

Black Rock Coffee Bar - Iced Matcha Latte - Coffee & Tea Near Me - Mesa, Arizona

I stopped in this morning for coffee and was very surprised to see employees being required to work while the building's alarm was blaring. As a parent with my child with me, I chose not to enter because the noise was overwhelming and clearly unsafe. Beyond being uncomfortable for customers, it's concerning that staff are expected to work under those conditions. Prolonged exposure to that level of sound can cause hearing damage, and it felt unacceptable that this was allowed to continue. I truly hope the employees are taken care of, because no one should have to work in an environment like that. It reflects very poorly on management and left me extremely disappointed. read more

This is the fifth coffee place on our journey for the hunt. We went through the drive-through great customer service drive-through was clean menu was clear my husband got a caramel blended. He said the taste was great, but it was more like a coffee shake. He prefers his Frappuccino/frappe/blended's a little more icy. read more

Black Rock Coffee Bar - a hand holding a cup of coffee - Coffee & Tea Near Me - Mesa, Arizona

I was in Arizona for 6 days for my son's baseball tournament. Needed coffee, this place was near the fields, so decided to check it out. Super cute place! Absolutely loved it here! Service was wonderful. Very happy and friendly staff. Coffee was delicious. Came back two more times before we left Arizona! read more

I've been here a few times and each time is a hesitant stop. This last morning, I stopped by for an iced matcha and a bagel. The iced matcha was made with low quality milk and there was barely any color or taste of matcha. Staff should be reminded that the matcha drinks have a strong green color and send them back to fix if they don't see much green. The bagel always seems to have a different texture and taste than a bagel. This time it had no other taste than salt. The location is great but really wish there was better quality with the money I've spent here. Imagine a sad one hour commute without a great drink to accompany it...! read more

I ordered two EarlGrey's London Fog style, in the drive-through. I confirmed the order once I got to the window. I drove off then checked my tea and it was not London Fog. I was already running late for soccer. I even tipped the lady. It just sucks that she lied and said yes it's London fog after I verified it twice with her. read more

The energy drinks are pretty good but very sweet. I wasn't a fan of the coffee, just tastes like sugar and milk most of the time.

I am not a coffee guy at all. My wife and kids are obsessed with Starbucks and Dutch Bros. I randomly came across this location through a friend and saw that they have non coffee drinks. I had and continue to get their large Infused Fuel drink. They have some great options to add to the drink including sugar free flavors which is a big plus and must for me. I am sensitive to sugar as I hardly have any outside what comes in food naturally. I don't think it's fair to remove a star because of the low amount of sugar free flavors but if anyone from Black Rock see this, please add more flavors! 10/10 will keep going! read more

Mediocre coffee at the best. They weren't taking drive thru customers through the speaker so we had to order when we pulled up to the window. Took about half an hour to get our coffee with only about 5-6 cars ahead of us. Never again read more

Staff plays and dances before making orders been waiting for an order for over ten minutes that should have been ready 13 minutes ago. I have watched multiple cars go through drive through but if you go inside they are too busy dancing playing and flipping songs. Then staff doesn't hand me order or call for me to collect. Looks like a leader is needed badly!! read more

Black Rock Coffee Bar - Empty lobby still no service. - Coffee & Tea Near Me - Mesa, Arizona

In AZ for the week visiting a friend and I stopped by to get coffee and do work since it was nearby. Great spot! The coffee came out really fast actually and I love the music they play too. Whoever picks the playlist, keep doing ya thing!! I would say the music is LOUUUDDD. Aside from even doing work it's kinda hard to talk lol I wish I took a pic of my coffee but it was too late lol! I got the iced caramel blondie. Cool spot if you're looking for a good coffee fix. The team is pretty chill and friendly as well. read more

Came back on 05/02 around 4:30pm to get a simple lemonade cut with club soda. Thought it would be simple and hard to mess up. However I actually got just a club soda with no lemonade. Not to mention the poor customer service again! The girl at the window had poor customer service, couldn't get a hello, smile, or a bye. Just got dirty looks and monotone service. If I were management I would do the math and determine who was working during that time and observe their service. I have given this place sooooo many chances and I'm sad to say that I will not be coming back to this location :( read more

Yummy yummy! Also very expensive and staff at this location are a bit spacey. Don't always apply my rewards or know how to which is disappointing. But I do love their coffee! read more

Terrible service. Horrible coffee. Bad attitudes on the staff. They did offer my money back but I just wanted to let them know how bad my experience was. read more

Coffee was ok, but I wont be coming back again. 20min to get a medium latte in a empty shop on a Tuesday while the girls joked around behind the counter. read more

Big thank you to this wonderful team and Regional Manager, Kyle for making the moment right! When our drinks weren't labeled correctly, Kyle went above and beyond to communicate with his whole team to label ALL multiple drink orders/drinks with alterations. Thank you so much for the quick action and incredible customer service! read more

1 star for absurdly long drive through wait times and drinks made incorrectly. Management needs training or replacement.

Amazing!!!! I love this place I recommend the iced caramel blonde drink!! The service is usually fast and have a wonderful environment so you can sit outside or inside! read more

I would like to add just moving to AZ from NY for anyone who just moved here or visiting - Their customer service is like non other ! Everyone cares about you and your day and friendly staff just take your day to another level ! I've never had service like this back home and I want to Thank you as a business and it's staff for always being welcoming to everyone who walks through that door ! Sometimes you don't realize how much it impacts a persons day ! Thank you ! Another great coffee establishment we get to go ! We have gone inside to order along with the drive thru and all workers have been absolutely friendly and knowledgeable incase some of us weren't sure of what we wanted that day ! We love coffee and man this place has great coffee to get your day moving ! read more

The coffee from here is soooo good . Drive through worker great service and communication skills drinks came out perfect we got something that had caramel drizzle 10/10 . We're from california so whenever we come out this way we have to have black rock ! read more