We have enjoyed the sandy location since it opened probably a couple of time per month. The food was always good and plentiful. Not sure what has happened the last 3 visits, the service and food has taken a turn for the worse. I'm not just talking a missing salad or roll but complete disasters. Cold food, wrong food, servers with limited English skills and unorganized. I hope they can fix this, I'm not sure we will be going back. read more

Joined the email club because this place is close to where we live. Got a $2 off coupon. They wouldn't accept on the phone because the email said, "Please print and bring..." though it did not stipulate that was a requirement. Sign on the door said water will be served on request to help conserve. Yet wasting trees on emails appears to be good with Black Bear, so they don't have to honor a coupon, when the email has a scannable code and directions to the cashier that are visible on the phone view. This will definitely keep us away for quite a while. read more

Sweet cream pancakes 9/10. Good size, good portion of butter, hot syrup Red potatoes. 8/10. Good portion, good spice, crunchy not drowned in oil and mushy Steak 7/10 Good flavor, a bit of fat and burned on edges, the grill was to hot Bathrooms. 9/10 A little pricey for the quantity and quality, blue plate down town is still my favorite. But this seems to be my new go to place living out on the s end of the valley. read more

Love this restaurant, and our server was AMAZING! Her name is Fabi and was so attentive and took great care of us!

This place was already mediocre.. service was ok and order was missed on extras that were asked for. The food was I'd say decent to good. Where it gets the one star is that 30-45 minutest after eating there all three of us roommates came down with severe gastrointestinal distress which reminded one roomie that his mom had mentioned same thing. That would have brought it to two stars but then when I called the manager didn't seem to care. Both myself and one of my roommates are trained chefs and so if someone calls in about multiple GI issues from different plates then you should spring into action and they didn't care. I would not go back here for any price and recommend you don't either unless you want mediocre food and have a desire to punish your GI tract. Ugh back to the bathroom read more

I live a few blocks away from the restaurant so I have been a regular patron since they opened this location. The food is fantastic, the prices are very reasonable- (especially when considering the large portions), the service is always great and the atmosphere is always enjoyable. Two visits ago we had the pleasure of having Ryan as our server and he was amazing!! We had to ask for him by name today, because we wanted that same experience/service as the last time. He did not disappoint! He is hands down the best server I have experienced, and I have managed restaurants!! He is great at engaging everyone in conversation, even the children. He is not only efficient but he goes above and beyond to please and "entertain" his patrons. Black Bear Diner is our "go to" place when we are dining out with friends or family. If you haven't checked it out yet, you should! read more

Well, I want to say that I return with my family this weekend and I must say that the experience is still unique, the atmosphere is friendly and the food is delicious and the service is good since we entered, they greeted us very kindly, we took our place and they gave us water while we wait for our food I feel happy to return thank you!!! read more

We brunched at Black Bear Diner on Sunday and it was, as the rating would imply, a middle of the road experience. I ordered the chicken fried steak which came with 3 eggs, 2 biscuits and potatoes. The chicken fried steak was good but the crust was not crispy enough. The gravy was again decent but it was nothing i would crave and did not have nearly enough sausage for my taste. The biscuits were better than average, but they were too dense for me. Then there was the potatoes. I had the option of the regular hash browns or a red potato mixture with peppers and onions. I chose the red potatoes and i was disappointed. They were not very flavorful and had no crispiness. The eggs were cooked perfectly though. This was a nice surprise because its often hard to find a place that can cook over easy eggs properly, even though they are just about the easiest thing in the world to do well. One stand out was the bacon. My meal did not come with bacon but I stole some from my wife and it was extremely good. read more

Even though it wasn't the fastest service, the place was completely packed and we only waited 5 minutes for table for 4 on Saturday morning. Ordering and getting the food was a little longer than might be expected, but good for a very peak time. The experience is of a "brand" whose focus is on kindness to the customer. I found this interesting, from the suspender uniform to willingness of the people to adjust your order however you like your food or drink. All in all I was surprised how good our food was, I tried California omelette which was fantastic. Very decent prices and kids meal options. Overall experience, fantastic. Wow read more

I gave this place a try for a breakfast burrito. I was actually surprised with how good it was. This place is better than other breakfast diners like IHOP and Denny's. I would be willing to swing by and try a few other items on the menu down the road. read more

Where do I start my coworker Kimberly can be a real piece of work A LOT , but when I come in with Black Bear pies then it's balls to the wall on giving me the respect I need. I mean I'm a guy that watches The Masked Singer so you know I'm timid and shy.. Anywho the Grizz is where it's at Mike the beautiful bearded man can get enough of the Grizz. Hurry up cause it's time for some Meatloaf!!! read more

We showed up at 9:40pm, they close at 10pm. They were verrrry nice about it, and cooked me up a very nice and even modified breakfast meal (sticking Keto). They accommodated my diet, made a killer breakfast and created a repeat customer. read more

This place was delicious. We actually pulled into the shopping center to go somewhere else, but decided to give the Diner a try. The bear decor EVERYWHERE made me feel back home with the country vibe. It really felt like something I'd see in the back country. The menu was designed like an old newspaper, which I thought was hysterical and witty. Who doesn't love the quintessential look of reading the newspaper over breakfast? Our server was incredibly attentive, too. When we kept needing more time to decide on what we wanted to eat, she didn't seem flustered or agitated at all by needing to always come back. She was a great conversationalist, too, so we never felt like we were an inconvenience even though the place was a bit busy. The food was exceptional and really hit the spot. I ended up leaving a 100% tip. The cashier thought I'd made an mistake and politely double checked. I'll definitely be back soon. read more

*Updated* second trip for breakfast was awesome. The homemade sausage links were delish and while there was no way I could finish them, the giant pancakes were the best I've had in a long time. Tried this place at the suggestion of my parents and thought it was pretty decent for what it is. I had the fried chicken and mashed potatoes and it was good comfort food. Although the portions were huge the prices were reasonable. I also liked the corn bread. We will go back to try breakfast. A side note for any vegetarian out there - they apparently have vegetarian dishes but the ranch dressing would not be on that list as there were chunks of bacon in it. read more

Fun place for a decent meal. I had only one bad experience here, ordered oatmeal was served hot water with some oats floating in it. I brought it to the server's attention and she apologized but still charged me. The cashier asked how everything was and I told her about the bad oatmeal and she apologized and still charged me. I wrote to the Black Bear Diner website as they were asking for comments and never heard back from them. At all. Hmmm... On the positive side! The servers, especially Lisa and Tiffany, are wonderful and caring (except for the oatmeal lady!) and want to make it a good experience. I am a vegan and they always try to help my dietary needs. My spouse is a carnivore and he loves the big portions! UPDATE They have changed their oatmeal and they now use McCann's Irish Steel Cut Oats which are terrific! Thank you so much, BBD! read more

Good diner food. Elena was a super friendly server and quickly attended to our tablet's needs.

This was our first time there. The vibe was fun, but interesting. Mixed, you could say. It's cabin-esque theme was oddly accented with a juke box playing 50s music, like Bobby Darin and Elvis. Don't get me wrong I love me some 50s. My dad used to take me to 50s diners all the time when I was little. I was just expecting the music to fit the theme, like George Jones or Johnny Cash since it was a little country themed. It not a big deal to probably 99% of the people but this was the first thing that caught my attention since music is important to me. When I say "a little" country- themed, I guess I do mean to say "a little." It was more bear themed. There was black bear everything, all over the place. Black Bear cups, black bear napkins, black bear ketchup, black bear hot sauces, black bear black bear. I almost forgot the name of the place. ;) Another fun, but odd addition was the balloon lady that walked around and made balloon animals and what-not for the kids while they wait. She had a pin on her shirt that said "I work for tips". Thank goodness we had cash (we never have cash). That would have been more awkward than it already was. It was fun and cute, but I felt a little cornered. I was trying to eat my salad, but trying to be polite and watch and engage my girl in the moment of balloon fun, since she's really shy and is scared of anyone that casts a shadow. Yes, we could have said no, but....who can say no to a cute balloon lady? The restaurant was full, but the noise level was low. All of the staff was friendly. Our waitress, Shelly was a gem. Very kind and listened carefully. The food came quick. I had meatloaf. With green beans and onion rings. The meatloaf was delicious! However, I am very picky about the temperature of my food. It could have been warmer. I worry about temperature sometimes, but I was so hungry I didn't care to send it back. It was still good. The beans were like southern style, slow cooked for a while with bacon. They were very salty. I only took a couple bites, but the flavor was good. My husband ate my onion rings, but I did have one bite. He said they were good and I can say they're probably one of the best I've had. Crispy and hot and the onion didn't slide out of the batter. You know how you take a bite of a piping hot ring and the onion slides out and slaps your chin with hot oil? Yeah. We avoided the 3rd degree burns and months of speech therapy, so that made it enjoyable. My husband had the chicken fried steak with brown gravy. He really liked it and said he'd get it again. His came with fries and he also liked them. Our meals came with salads and a corn bread muffin. The salad was one of the coldest, crispiest ones I've had. I had ranch and my husband had balsamic vinaigrette. The ranch was really good and he liked the balsamic vinaigrette. When she brought out the salads and cornbread muffins, they were humongous portions. I would have been fine with the salad...or 1/3 of it. I couldn't believe the portions. Then when dinner came my eyes popped out of my head. These were satellite dishes filled with food. I was wondering where the engine hoist was to carry the plates over, but she managed to bring it all in one shot without machinery. I was already full from salad but still managed to eat most of my dinner. Even though we were full I ordered a scoop of Huckleberry ice cream. My hubs got the apple cobbler to go. By a "scoop" of ice cream they meant a softball sized portion. It was ok. I wouldn't get it again. It was good, but I wasn't sure what I was expecting, but it was somehow not what I was expecting. Maybe a deeper Huckleberry flavor? I'm not sure. It was only $1.99 and don't regret trying it. My husband loved his cobbler and would get it agian. We enjoyed our experience. Our girl got herself a VERY pricey flower balloon (fyi bring small bills incase she comes to the table). Great staff, good location. Overall cleanliness was good. Nothing gross caught my eye nor did I feel dirty. Weeeell, except the menus. The menus were cute, but kinda yucky. It was printed on news paper, but you can't wipe them down like laminated menues. Diners sometimes smell like syrup and the tables are sticky, but not this time. We'll be back. I can wait to try it again! read more

See all

Took my family to eat here on 1/5/2020 for breakfast and my son left his birthday money on the booth seat (50 bucks). We realized it with in 5 minutes and went back in and to our surprise it wasn't there so I asked the manager and her answer was the table hasn't been bused yet. Has we were getting our kids to leave the table was being bused. Shocked with the dishonesty and poor customer service from the manager. read more

This is our 'go-to' place when visiting SLC from Round Rock, Texas. The atmosphere is warm and inviting, the good is hot, tasty and generous, and the service is first rate! Our server, Karol, was prompt, attentive, accurate, and courteous. read more

We have come here twice and been completely disappointed each time. The food was cold and greesy and the atmosphere wasn't pleasant. The second visit, we were the only two people sitting in half of the restaurant yet we had two teenage girl servers speaking loudly in Brittish accents joking around. It was very awkward and uncomfortable. There are plenty of other diners that deserve your business more than this one. read more

We stopped in for breakfast on the way out of town and it was soooo good. Karol was our waitress and she was so sweet and attentive. The food was really yummy (try the link sausage and pancakes, for real). Hubby got a country fried steak that was tender and delicious. Great place! We will definitely come back. read more

Absolutely the worst breakfast and service I've ever had! The food was cold, the pancakes were so undercooked we couldn't even eat them, they got our order wrong and after we had to find the waitress to tell her she got it wrong again. You can't make this stuff up folks! McDonalds is better! Who am I kidding? Left over, 2 days old, cold pizza is better! read more

Pretty disappointed with my visit to blackbear diner. All I wanted was French toast, thick cut, and get extremely thin soggy bread. Sour bread at that! Soggy sour bread just doesn't cut it!! After they remade them I realized French toast wasn't going to happen today. So decided to try something else, like a croissant sandwich. I figured what could go wrong with that... and then I get a heavy mayonnaise sauce which just ruins the sandwich. Why?? This isn't a fancy restaurant! No reason to be pretentious and add a pesto aioli to it. Blackbear Dinner isn't fancy, keep it simple. And when you state " Thick Cut", make it thick! I asked the manager if it was thick cut and I was told yes before it was made! 1/4" is not thick! read more

I went in to eat with my daughter this morning and they're breakfast was delicious. They have good food and the service was great! Definitely coming back to try they're lunch and dinner. read more

This location is awful. Go to the West Valley one instead. Sandy's Black Bear has old and icky ingredients, mushy sad potatoes, and horrible service. The ham is inedible. West Valley's Black Bear Diner blew us away with everything. The difference between the two was quite shocking. read more

We had a group of 11 and were told it would be a 30 minute wait. An hour later we were still waiting. Apparently they only have one place in the entire restaurant where they can push two tables together and they kept seating people at one of the two tables. We finally left and won't be back. read more

This was a joke tonite a rude server Lauren 20 minutes and still no water. Waitress if you could call her that stood by our table and rudely talked to the people behind us and said to us I'm talking to them not you. We walked out after the server lauren told another table behind us When she walked out some toast. You probably don't need this now but I will leave it anyways you're paying for it. We are there at least once a week and have never had this kind of no service read more

This place is a very popular restaurant and I always want to go their with my family when theirs a chance to go. It has mildly good food, but is a bit crowed. read more

I can't say that this is any better than an IHOP or a Denny's. The food is ok, the service is standard. The over-the-top theming is present and accounted for. I had a CFS and eggs. It was what I expected it to be. I approve only if you're nearby and don't have time to drive somewhere great. read more

I visited the Black Bear Diner in Sandy for the first time on 3.12.14, and the service Tiffany gave me was just as good as the food!! It's been quite some time since I've been to a restaurant (or any place for that matter) that still believes in customer service!! I was also pleasantly surprised by the price! I was thinking it was going to be pricey considering the portion size, quality of the food, and the exceptional service that Tiffany gave me, but it was very reasonable!! Recommendation: If you want a pleasant ambiance, great prices, delicious food, and exceptional service; check out the Sandy Black Bear Diner and ask for Tiffany!! You won't regret it!! read more

This is a way better than ihop, Denny's or any of those chain places but lacks the local feel as I have never had the same server twice. I typically go for the bacon and eggs and always get the Orange juice. It is fresh squeezed with nothing added. For you organic folks that's a plus. They have awesome taters with onions and stuff, the bacon is thick and the cook will cook it Burnt or soft if you prefer it a specific way. I gave it four stars based on wait time. Every time we go there we always have to wait for a seat but the food comes fast once you order. When you have to wait that tells you it is good! read more

As far as chain restaurants go, this isn't a bad one. It has some of the charm of a locally owned mom and pop joint and the food is decent. I only give it 4 stars because the food isnt anything special but there are few things on the menu that are bad. The portion sizes are crazy huge so if you arent a beast of a human being, you may want to split stuff and if you do, the price tag will really be good! I think their breakfast stuff is a might better than their lunch and dinner menu. The pancakes are pretty decent, the egg dishes are good, and the hash browns or country potatoes are quite enjoyable. The corn bread muffins are wonderful. The service has always been pretty good but they go through the servers there pretty often so you will see new faces a lot. I recommend the fiesta scramble. And the Bear claws are something quite special. read more

Amazing food and fresh ingredients! We are always happy with our service. (Go on a weekend evening and ask for Neil!)

Food was pretty good but some confusion on the bill and three waffles and a side of bacon resulted in a huge bag of wasted plastic containers... AND... They must have thrown super hot bacon right off the stove into a plastic container that melted and then leaked bacon grease into the bag and soaked through onto my brothers brand new expensive car seat. Good food, decent service, but holy cow, the to go situation has got to go! read more

Black Bear Diner - Sandy - Diners Near Me - Sandy, Utah

See all

I enjoy good comfort food and Black Bear is the place where you can exactly find this. You will be dining with the typical senior citizen and large family crowd as it's a friendly environment with large portions and reasonable pricing. My favorite dish is the Chicken Fried Steak with country mashed potatoes. You can't go wrong with this dish if you're wanting something homely. Enjoy. read more

I really and truly wanted to like this place. The parking lot was always full and those eating at Black Bear Diner outside Utah raved about it. We tried it on a Friday night (probably our first mistake) and it was pretty busy. Fortunately the wait was only 20 minutes, but it did feel a bit claustrophobic in there. Though our waiter was super nice and helpful, at least two of our orders were wrong. Apparently the chef doesn't know the difference between grilled onions and raw onions. Two of us ordered the exact same burger and mine came with the aforementioned raw rather than grilled onions while hers came with a single onion ring (um, random) and no onions at all. I thought the prices were a bit steep overall. If I'm going to pay close to $9 for a burger, it better be the burger from Copper Onion. Desserts were okay but nothing to write home about. I don't think we'll be back unless we are feeling generous and want to give it a try for breakfast. read more

Over rated. Crowded, slow service, over salted food. We went here with a large group. Some of the food was just ok but most odd it was way too salty. read more

Terrible service. Ordered to-go and watched as my food sat near the chefs and go cold. Would never come back again

This is a classic diner with a big menu and big food portions. The prices are reasonable and the food is good diner quality. The service is consistently friendly and warm. We've taken the kids here for a few years and they love the food. It's a bit quirky and unique, not the place to take a date, but an overall decent spot for a family meal. read more

Came here for Mother's Day and had brunch. Goodness it was busy but not as busy as the 5 other restraunts we tried going to. We were seated in 15 min. The hostess and waitress was nice, pricing is reasonable and the portions are HUGE! I ordered a chicken fried steak with their country potatos, my mom ordered the Grizz it was Sweet cream pancakes with ham, bacon, sausage and country potatoes, my daughter ordered the Western BBQ hamburger. The food is very hearty, the bacon was horrible to me I'm not sure if the deep fried the bacon but that's what it taste like and I felt like I was chewing on crispy grease... I have never had to spit out bacon.... That was the first. The country potatoes was not a hit with me I'll stick to hashbrowns next time.Service was great, the food was ok, I'll for sure come back and try other stuff in the menu especially that chocolate pie. read more