The food is good, but the service is average to below average. When the food is served I should not have to request silverware and a napkin. All the tables lack silverware and napkin in their setup. The servers rarely check on the tables for coffee top offs and when they do its as a side thought if a new customer is seated. I usually either have to flag a server down or get up and walk to ask for a top off. I have come in a number of times on my way to work and do want to note there are couple older servers who are very good. Quality is more than food preparations, and returning to some of the previous style of service would go a long way. Such as instead of standing around and talking, walk thru the stations with a coffee pot, checking on the customers. read more

Open-faced turkey on gravy, pesto salmon, bread pudding, and chocolate shake were all great! Our server, Camille, was great!

The staff from the Hostess, to our server, even the busser were all super friendly and polite. They were very helpful and attentive to our order. The food that was ordered was cooked to perfection, which was impressive as they were serving/cooking for a large group (18 people) at the same time as our order, plus any others that were coming in. I know that it could have been easy to mix up or over cook things, or have poor presentation on the plates, but that didn't happen, so kudos to the kitchen for that. The place was warm, clean and not as noisy as some places get with the various noises and different conversations going at once, and that is a good thing as it makes it easier to focus on your conversation and not be distracted. The food like I said was cooked to perfection, and I've worked in the industry, so when it meets and exceeds my expectations it is an amazing bonus!! Definitely will be returning, as well as recommending this location to friends and family for their awesome service, and great food! read more

Jenni was an awesome server tonight, friendly quick and courteous. Pumpkin Cheese cake, best in Gresham. Heck the whole state. We always know when traveling that we can count on Black Bear Diner for Great food and Service. read more

This place is horrible. First time here, last. My husband and I came i today, ordered and waited and waited. No food. Saw customers that came in after us get their food. FINALLY the waitress comes back and proceeds to tells us that the cooks accidentally through away our order and offered us a free dessert. Really? Tells us our order is first priority. This table that had just came in, been there maybe 10. She brings them their food. We still have no food. Been an hour. We get up an leave, go to pay for our coffee. Manager graciously pays for it Wow. And offers us a free mean if we come back AFTER the holidays on a Thursday for a free meal. Let's see, I have to work. So no! They did nothing. They should have brought us our food before they brought the people right next to us. We had been waiting. I am still so upset over this read more

Food was wonderful, custom service was wonderful, and the prices were wonderful I will be back with the family had a great visit last night

I love Black bear but this location I will never support again. We went for Mother's Day yesterday. The Turkey gravy smelled rancid and I asked my companions to smell as well to confirm. I had eaten a few bites before I noticed the funky smell was my food. But more importantly as I'm an understanding person and wouldn't leave a review based on just that, I must mention upon leaving needing to use the restroom. Immediately on opening the door for my young daughter and I I was hit with a VERY strong urine smell. The bottom seam on the toilet was clearly broken and the drain was clearly clogged as there was a large amount of "standing" urine on the floor. Like a huge amount, enough to drench a shoe if you are unlucky enough to not notice it. But no worries you definitely will. I wish I had taken a picture because those speak for themselves. They put a cone down so this establishment is well aware of the issue. They should have shut the bathroom down completely! Can you imagine the urine being tracked from the bathroom all along the restaurant? read more

had a great breakfast with our family. great service, food was good and servers were great. Worth the trip.

Well ordered through Grub Hub and ordered from wrong Black Bear location. Usually order from 82nd and had no issues. Burnside not so much. They are spendy but portions are very big USUALLY. Order two breakfast meals. One was so little of portions it was ridiculous. Potatoes where almost raw bland taste on both orders. Muffin was hard and old looking. Omelet bland with little to no cheese. I expect more when you are paying 15 + for a meal. Extremely dispointed and this location needs to up there game alot. read more

Tuesday morning around 10 am. Not busy. Terrible food. Biscuit was cold and stale. I asked for a replacement. Now it was semi warm and stale. Sausage links very fatty and tasteless. Hash browns not completely cooked through and just warm in temperature. Waiter was very good. He's wasting his time working here. Won't be back. read more

Vastly overpriced for the crap food being served by untrained staff. Just stop at winco and make it at home for a 1/5 of the cost, that way you don't have to overhear neighbors complaining about how bad it is too. read more

Great establishment. Good food, good portions and reseasonable pricing. I been here 3-4 times and never been disappointed. Strong recommend

Went for dinner this past Sunday and my husband ordered bacon cheeseburger and onion rings. They put 5 onion rings on his plate. We couldn't believe it. I ordered the same thing but with fries. Thru gave me more than enough fries. He asked him if this is normal, the waiter Eric ( which was very nice) said this is. He offered to check with the kitchen and they brought my husband 3 more onion rings..(lol) and they were old.. it had powder in between the batter and onion. I should have known something wasn't right when I saw the seats, how it's falling apart and the seats covers are badly torn...I took pictures but I don't know how to transfer to this page. read more

Black Bear Diner Gresham - American Near Me - Gresham, Oregon

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The only reason I gave it a 2 star is my past experiences have been good and I do enjoy the food. I went in today on my day off. Stood at the entrance for 10 mins while the hostess just leaned against the counter doing nothing. I was the only one waiting to be seated. A waitress then came up to ring a customer up but then just walked off. The restaurant had a few people, but wasn't busy...so there was no excuse. Will I come back? Probably not. I was a regular at this location. Coming in at least 2 or more times a week. But, that changed today. read more

The staff made my beautiful girlfriend and I very uncomfortable. They were giving us looks and we could see them whispering to each other about us. We didn't even get to order food, we had to leave. Never coming to this Black Bear Diner ever again and if you don't want people making you feel uncomfortable I wouldn't come here if I were you. If I could give a 0 star I would. read more

All day breakfast with huge portions! on top of that, its DELICIOUS. There food is what you think country diner food is. Fluffy biscuits. meaty gravy, greasy crisp bacon, and all at an extremely reasonable price! Staff is family friendly, like, they are your family. Warm and cozy! They also help give you the best deal- for example we were ordering for two and wanted to split, plus get a side order of B&G but we were informed that if we get the big bear breakfast and switch the biscuit to B&G it will only be $1 more. SCORE! Love a place that'll take care of their guests like that. Everything tasted fresh and service was quick with quality! I highly suggest eating here! and also splitting a plate- read more

Excellent food and great menu options for breakfast, lunch and dinner. Service was good too.

Gluten free review only: They have no gluten free options. You can get the typical gluten free breakfast: omelette, eggs, with no roll, and no pancakes. I had a hamburger with no bun for lunch one day and it was pretty good but not worth the price when you can't eat too much. I like going for the atmosphere though. read more

I have been to this Black Bear Diner location twice now and unfortunately have had the same experience both times. Service is incredibly slow, the food is average (at best), and the pricing is rather high for what it is. 1) It has taken upwards of twenty minutes to simply get a refill on a drink while the restaurant is slow. 2) I order the chicken and waffle before and the chicken arrived over fried to the point where it was extremely hard to cut thru the breading. 3) I got a corn muffin that I paid a few dollars for only to receive this dinky little minuscule muffin. This is especially shocking since the biscuit is nearly the same cost and is the literal size of my face. read more

We frequent the Gresham location almost every weekend. Annika is amazing! She is very friendly and attentive! Would recommend 100%!

This is my first visit to Black Bear Diner. I was not disappointed with the customer service and my Chicken fried steak.

The service was awesome. Taking in a party of 20+ at 6am on the 20th of March was outstanding, service was excellent and food came out with no problems at all. The server who we always get and won't for ask for anyone else besides Christie. - Les Schwab Team from Sandy read more

Ever since I relocated from Honolulu to Oregon, my Family and I really enjoy eating here! The food, staff, and atmosphere is absolutely awesome!!! You must come and try for your yourself in order to believe . As a matter of fact, my Mom, Wife and I just finished our meals as we speak... Anyways thanks again Black Bear Dinner... read more

Black Bear Diner Gresham - American Near Me - Gresham, Oregon

Kamile gives us great service each time she waits on us, and we are looking forward to seeing her the next time we go there.

black bear is awesome. every year this local diner donatea meal for our entire baseball team. thank you for being such a great contributor to our community in gresham. read more

The service was excellent but the food. I had a biscuit and gravy the biscuit was huge but way over cooked and there wasn't enough gravy. My wife had eggs Benedict there wasn't enough sauce and hash browns were soggy not crisp and tasted like they were cooked yesterday . read more

Come here hungry, leave here stuffed! Portions are epic, food is traditional diner food done right. Our service was very attentive and the food was hot and fresh. We were all starving when we came in, and waddled out with take home boxes. They have an extremely tempting pie counter that we sadly did not get to sample. Next time! I left my phone charger cable in our booth; we came back to get it and they had it all nicely coiled up for me. Such friendly staff! read more

Ordered through DoorDash. I ordered the Classic Eggs Benedict, but received the California Eggs Benedict that comes with spinach, rotten avocado (the dark stuff in the pics) and tomato, which I hate. Had to throw it away. read more

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Meh. I'd skip it. Go to Elmers or Shari's for the same type of food instead. I wanted to like this place. It is new to Gresham, although I've seen many of the chain throughout southern Oregon and northern California. They have a nice looking building, and the bear motif is OK. Service was fine (I think they've worked out most of the service kinks that plagued them when they first opened). But a couple issues that will keep me from going back: - Food quality: Just not that great. Nothing was terrible, but nothing stood out as "wow, that was high quality". I had the Huevos Rancheros Eggs Benedict; The eggs were overcooked (no yellow runniness, the essence of a benedict), and the pork was just kind of low quality meat (I ended up pushing it off to the side since it just was not appetizing). - Food quantity: Just kind of ridiculously large. Way, way too many calories for a meal. Honestly splitting a meal might still be too much. I wouldn't consider this a negative if the food quality were better (after all, why not order something great and split it?). But with the quality being low, it just doesn't help to overload the plate with size. read more

thought we would try for dinner have had breakfast here no issues dinner ugh first off ordered two ipa and she brought us two different ones one was warm and dark and nei glass was filled correctly then tried to order no turkey at all? went with two dinners salad came out with wrong salad dressing house made no way barely took a few bites and entrees were out with hot plates that for sure been just sitting out. my husband chicken fried steak was a old frozen patty with packaged country gravy on overload, my meatloaf was so suspect wasn't sure if it was or wasn't cold hard baked potatoes not good corn on cob covered in husky hair inedible to say the least all that for $$will not be back read more

This place is fantastic. We first discovered black bear in Beaverton. When we moved out east we were really sad to be missing black bear.... and then we ran across this location just 10 minutes from home. It's our go to for out of town guests. All of the food is delicious and the portions are very large. The decor us precious and thus place is SO family friendly. The earlier you come, the easier it is to get a table... but it's worth a wait during their breakfast rush hours. read more

Black Bear Diner Gresham - YUMMY! - American Near Me - Gresham, Oregon

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To start, the Benedicts did not have runny eggs. That sadly set the average tone for them. Luckily, the hashbrowns were pretty good. Out of nowhere, the waffle was absolutely phenomenal. Apparently they are made with a special batter which lives up to the hype and earns 4 stars all on its own. read more

3pm on a Sunday. Super sweet hostess quotes us 15 minutes. We get seated in 5 - awesome. We are left at our table with my explanation that the little newspaper on the table is actually our menu. Several minutes pass and our server, Desiree, finally arrives. She seems very busy - maybe her section is a little too big. She takes our drink order and points out the menu. She returns about 10 minutes later with our drinks and takes a food order. I ordered the bacon cheeseburger basket and my guest ordered the garden burger flatbread. There is about 40 minutes in between our order being placed and receiving our meals. Twice the wrong food was attempted to be dropped off at our table (it seems they don't know their table numbers). My basket meal came on a plate - I knew this was wrong, but I didn't see our server again until she dropped off the check to ask her. Our server had put in the more expensive version of what I had ordered - since I ate it I paid for it, but it was wrong. Also, I wasn't asked how I would like my burger prepared - it came out VERY well done. But I couldn't let my server know because she never came back. I had to ask how I was to pay my bill and I was directed to the host stand. An explanation of how to pay would nice when the bill is dropped off. Overall, service is lacking. It just seems that the staff needs further training. But the food was wonderful. 3 stars is purely for the quality of food. read more

Black Bear Diner Gresham - The delicious garden burger flatbread! - American Near Me - Gresham, Oregon

French toast, perfect quantity. Pleasant breakfast. Waiter seemed a little bit out of it. For example, ordered coffee and ask for milk on the side. Milk kept coming out in these little 1 oz plastic cups. Would have been a lot easier to just bring a glass of milk. read more

Decent . Typical dinner food and nothing special. Fun environment for kids and a easy lunch stop. Always have been on point with my DoorDash orders. Typical order is the club sandwich and daily soup. Berry cobbler would be great if there was bottom crust. read more

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Ordered a soda waited waited then someone ask if we wanted drinks. I said we ordered she said she would check ( waited waited). Then ordered Food was wrong on two things I ordered. Over charged on my bill. Wasn't busy read more

I've been to the one in Beaverton before but since this was a new location that opened up not to far from my house. I took my grandma the other night. I can't say I was very pleased with the service. My waitress seemed scatter-brained. She didn't bring us any water, forgot what we had ordered for drinks & didn't bring our silverware till I had to ask for them. Barely ever checked on us, until I paid our bill. There was another waitress, which I wish we had. She seemed so kind, personable & had such a strong southern accent. Loved her from a far. . Next time if I come to this location, I think we'll request her if possible. About the food.. I did get the chicken fried steak which was great. My grandmother got the fried chicken which she seemed to of enjoyed. We had more than enough to take home for another meal from both of our dinners. read more

Black Bear Diner Gresham - Bathroom - American Near Me - Gresham, Oregon

Amazing!! First time here and Frances attended us cheerfully (7am!) and even brought us a complimentary bear claw because it was our first time. Generous portions, good quality, great service. read more

5 Stars because of the excellent service of Brianna.. Food is hearty and tasty for the diner fare. Im a fan of local spots and this one is a definite early breakfast winner. read more

Black Bear Diner Gresham - Bear Cheeks Springtime - American Near Me - Gresham, Oregon

I ordered Shasta scrambled. It came cold, cheese on top had melted and firmed up again. Husband got the Benedict eggs under cooked, whites were translucent. Table next to us had "rubbery" eggs...lots of waiters saying I'm sorry. Terrible 50's music playing..yuck on many levels. read more