Great food good service nice rustic ambiance chicken avocado club always is great same with the steaks. read more

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Diner breakfast food. Just the way it should be for breakfast! We came here 2x during our stay in Gilroy. It was because we had a large party of 7 which they were able to accommodate at 9am with no wait. First time, I ordered the Joe's Hobo omelet which was humongous and came with all the meats- ham, sausage and bacon with spinach. I declined cheese but still tasted good. Second time around I got a pastrami sandwich and my husband got the club sandwich. Pretty good on both. They also have bloody Mary's and mimosas! I was scared to get their pancakes as I saw how delicious and sweet it could be! No frills traditional breakfast place! read more

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Great place for breakfast. It's not the place I would generally crave..but it's a cute place if you have never been. Service is good.

I've been to other Black Bear Diners where the service and food have been better. That said, our experience was okay. Ordered chicken & waffles and the Saturday Prime Rib special. I thought the chicken & waffles would be above-average and the prime rib would be below. Surprisingly it was the opposite. The chicken strips were overly breaded and dry, we expected that, but the waffle was pretty bad, basically a pancake in disguise. Not crispy at all, should have been left in the waffle iron for another full minute. Add syrup and it got soggy, disappointing. Side of eggs over medium were perfect. The prime rib itself was surprisingly decent. We asked for medium rare and the server warned us it had been in the oven for awhile so medium might be the best we could expect. Bonus points for the warning. The prime rib was preceded by a terrible salad, just some shredded iceberg and a couple tomato slices. Baked potato was a basic baked potato. The service started out mostly ok, friendly & informative. Our server checked in with us after the food was served, it was easy to order a refill, he even brought one without being asked. It wasn't that busy, way more empty seats than filled, but it took 15 minutes to get the bill (-1). They were just hanging out near the register. Overall it was okay, could have been better. $72 including 18% tip. Probably would not eat here again though. read more

If I can read this zero, I definitely would I never have any kind of complaints at all but this time it was a horrible experience even from the moment we sat down that the lady tossed the menus at us to a grumpy old man that should not be serving any food we then ordered our food despite us already wanting to walk out we got burgers and we ordered them medium, but they came well done the portioning is also ridiculous. My daughter got the same amount of fries that I did but I was paying $17 for my plate. If that's the case I should've just ordered off the kids menu. Apparently the portions are exactly the same. Aside from that I'm light skin and don't look like I speak Spanish. We were sitting right there where the kitchen crew was at, and they were talking shit about us, not knowing that we understand Spanish completely and speak it as well. This has been the most horrible experience at this blackberry diner ever. Needs a whole different kitchen crew ASAP read more

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Food was cold, potatoes were hard, eggs uncooked, gravy bland, and when we said something the server said the kitchen staff wasn't good. She said they had problems all morning and we could have a box to bring home our food to heat it up ourselves! We asked for the manager and we were told there wasn't any management in today and then they laughed at us. Bad business. It used to be so good. read more

Going love coming to Black Bear Diner. But today we didn't the best customer service. Fries were super burnt and they didn't even give us that much. read more

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I wanted to try the biscuits and gravy I see on TV commercials. The waiter Andrew was good. Nice smile and informative of the meals available. My Biscuits and gravy was missing the GRAVY. OMG! The potatoes were luke warm. Andrew the waiter offered to correct the plate and bring me new ones. I declined the offer because I was in a hurry to go and visit Mumsy in Gilroy. I also ordered a Hamburger and fries to go for her and cooked well done without the ketchup and mustard so that was good to take. My coffee was nice and hot, Service was great and not too many people in there. They had plenty of staff to take care of the small crowd of customers. I will be back and did not mind eating my luke warm potatoes. They were delish with the bell peppers and onions and the Breakfast club Biscuits was not too bad except for the missing gravy. The cook lagged on that and needs some QC training in SPANISH!! read more

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Another great meal! Service was super friendly and the restaurant, like always, reminded me of a cabin. Had the decaf which had a good taste. Had the breakfast slider, which is enough for 2. That's only if you're stopping for something light. read more

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Always a treat. Wow how the BlackBear Brand has grown to so many states and locations. The portions are large so come with a big appetite. And as with anything these days a full wallet. BB is still cheaper than most places for bang bang for your buck. The service was great and this place was clean and warm and Inviting just as you'd expect from the Black Bear. read more

I wish I could give negative stars for this Black Bear Diner. It has certainly gone downhill and is definitely not up to Black Bear standards. The restaurant was disorganized and you could smell the restrooms from the front left seating. It was totally gross! Not sure how this place can even pass a health inspection. Needless to say, we left and went elsewhere. So glad we did. The only recommendation I can give for this place is stay away!!!! read more

Mike and his staff at Black Bear diner are second to none! I travel the states frequently and was pleased to find this diner. The staff is friendly, professional and a joy to be around. It's evident the care, courtesy and quality customer service the second you walk in the door. This is only my second time to this chain and because of Mike, the quality of food and consumer service, my colleagues and I look forward to our next trip to California, specifically Gilroy. Thank you again for an excellent dining experience. read more

Black Bear Diner Gilroy - Diners Near Me - Gilroy, California

Our server was wonderful! I feel awful he has to work in such a dump! He's far too sweet, quick and efficient to be working there with the rest of the sloths. The large and in charge manager was chatting up one of the girls the whole time at the counter while we were there. The poor waiter was slammed and he clearly needed help, and he got zero from that manager who could have at least directed the girl who he was chatting up to help. So, the food..... my bf ordered the NY steak, it tasted old overcooked and our dog was happy about that. The potato was likely from the day before, as was the sad discolored overcooked vegetables. The other two of us ordered BLT's with avocado on sourdough toast. Easy enough, right? The bacon was cold, (the kind of cold where the grease has a pasty film on it) the bread was almost toasted and cold, the tomato was mushy, but they were generous with the avocado. My 10 year old niece couldn't eat the French fries because she said they didn't taste good. She never not eats her fries. The salad was, meh. We love our Monterey Black Bear diner and the many others we have visited, have all been good and well managed. The manager lingering at the front counter could at least be eyeballing what is leaving the kitchen and being served to customers. This place clearly needs better management! read more

Mini volcano Went at 11amish on a Friday and service was fast friendly and attentive. Our wait was none. We were seated as soon as we walked in. Given the classic newspaper menu which makes everything look and sound good I ended up settling on the mini volcano half the size of the regular it hit the spot. Basic tried and true diner food. The syrup was very tasty and I ordered a homemade biscuit to pour honey over but should of ate it warm as it cooled down it got more flaky and dry. I recommend this place early on a weekday I wouldn't want to come here on a weekend have to wait to be seated. The line on a sat or Sunday is always out the door. Prices are slightly more than expected but definitely worth the service and ambiance. read more

Black Bear Diner Gilroy - Mini volcano - Diners Near Me - Gilroy, California

I am not one to leave a negative review but not busy on a Sunday morning should have been my red flag. I came here to get breakfast and pretty much the most bland barely room temperature food I have had in a while. I chose not to send back but probably should have. Potatoes were not very good, toast wasn't toasted enough and bacon was just ok. The only thing warm was the eggs and coffee. Not sure what happened here as I use to come here all the time and it was much better. I will not be repeating a visit to this location. It appears I am not the only one that had a not so great experience. read more

We had a wonderful Christmas Day dinner of prime rib catered by Black Bear Diner. Rather than order online, we spoke to Mike, asst mgr, who helped us select what each of our six guests requested. The prime rib, mashed potatoes, salad, and so on were warm and boxed to go so that we could serve family style. We transferred boxes to platters and serving dishes, which we popped into the oven set low. The food was super warm when guests arrived. Comments ranged from "yummy" to "magnifique." The price was reasonable for the quality and the convenience. read more

The food was cold once I received my plate, and I was missing some of the bacon as described in the menu. I was able to flag down someone about the error, but they seemed skeptical until they checked. No apology for the error, but I did receive the missing food. The service was marginal, but less than most Black Bear locations. The restaurant itself looks like a typical Black Bear location. I may give this location another try in the future. read more

Black Bear Diner Gilroy - Counter view - Diners Near Me - Gilroy, California

The food here was better than expected based on the reviews . .we also had a hazelnut cold brew and hot chocolate . . Both were delicious! read more

Black Bear Diner Gilroy - Avocado Toast and chicken Chicken Sausage Scramble - Diners Near Me - Gilroy, California

We were seated within minutes on a Friday night. I love that the restaurant is very family friendly. The staff were so friendly and made my daughter feel so special! Our waiter Marlene was frequently checking in and making sure we had everything we needed and were satisfied with our meals. She even asked us if she could offer our little one a surprise treat after our meal. How thoughtful! We ordered Friday/Saturday Primerib specials that I would definitely order again. Desserts were ordered to go so the verdict is pending on how the deserts are but I'm sure they are good. Also, I did not get his name but another staff member was kind enough to surprise my baby girl with a small stuffed bear she was so excited. As parents we felt so touched and happy with how above and beyond the staff went to make our little feel special. We will definitely be going back and recommending this location to others. Thank you! read more

My lady got the Club and come w/Fries.. looked amazing and tasted great but the fries were off the heezy for sheezy! I got the NY Steak and Eggs. Asked for the Steak Medium Rare. The Steak and Eggs was brought to the table and when I cut the steak, it wasn't what I asked for but the server did not hesitate to correct it. Few mins later he brought out my order and was way perfect. I'm giving 5 Stars because of the service and despite their mistake, the kitchen did their thang to correct the issue and our server was more than great handling the issue. Thank You for having an Awesome Staff =D read more

Unfortunately I did not order food. I was greeted upon arrival, seated and handed a menu. Black Bear has these great little newspaper menus. The problem with mine is it was torn, streaked with what looked like oil with food on it. I left assuming if this location can not present a proper news paper menu they likely can pass a health inspection. Last visit for me at the story read more

Honestly BEST FOOD. I'm using my moms phone because my phone is set as 10 so I can't do anything but PERFECT. service is literally awesome and is so kind I'd definitely come back. Like it's just some of the best! Where i live currently the food at their black bear diner isn't as good as this. THIS BLACK BEAR DINER DESERVES A REWARD !!!!!! read more

Good service good food happy environment server very friendly also manager on duty very happy person

The food was good, and the friendly staff went above and beyond. It was a great restaurant to host our out-of-town guests.

Blackbear is really good when they first opened up you had enough food to take home and have for dinner that late night for the next day but I noticed stay cut back on the Food service. You don't get like you did when you when they first opened up, but overall it's still good service. That's only disappointment that you don't get the same amount of food when they first open up. read more

Cold! Cold! Cold pancakes, potatoes, eggs... We were traveling & didn't have time to have 4 breakfasts remade. Attentive waitress but food took about 30 minutes to get. Bummed. We normally love Black Bear. read more

The food and service was excellent! We were so confused why the Yelp score was so low. We were at the hotel next door. We ate there twice while we stayed. Both times the food was great and the servers were accommodating and personable. The bathroom was extremely clean. read more

Most things are good but the gravy on the chicken fried steak is awful. It should be sausage gravy not thickened flour with some pepper in it!! read more

A great, friendly diner in Gilroy. Classic diner food, their specials menu has some great options if you're looking for something different.

Normally Black Bear is pretty outstanding. But today the taco meat was dry and that was the only reason for the lower score. read more

Black Bear Diner Gilroy - Diners Near Me - Gilroy, California

I have never eaten here and not left absolutely filled with joy. There is always incredible service and every meal I have eaten has been wonderful. The environment is exactly the vibe of a place you'd want to eat, and I want to eat there all of the time. I once went 12 times in 11 days. Enough said read more

Good food and service for a typical Black Bear Diner. Will always go to a these restaurants when i'm in hungry.

The ride down 101 from SF to Monterey has a few areas where traffic literally crawls. This is a great place to stop on the way down for a bathroom break and quick lunch. It's Highway Stop 357. In addition to the Black Bear Diner, there are several other places to consider on Leavesley Road in Gilroy. It's a nice looking area literally right off the freeway. The Black Bear Diner was perfect for what we were looking for--a light lunch. We each had half of a sandwich with all of the fixings and a cup of soup. Of course, they have a full menu filled with everything from burgers to fish n chips. No complaints about the quality or price! Service was great. We were in and out in 40 minutes and back on the freeway feeling refreshed and ready to finish the trip! read more

Black Bear Diner Gilroy - Diners Near Me - Gilroy, California

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My family and I came on a Saturday afternoon, around 4pmish after spending the day at the local festival. It wasn't busy, maybe five tables occupied. The first thing we all noticed was the glass counter with the fresh made pies on display. We didn't wait long for drinks and food. Hot food came out hot and cold food came out cold. I had the chicken apple sausage scramble. It was made with egg whites, spinach, jack cheese, mushrooms and avocado. It was was light and full of flavor. Hubby had the deluxe Bob's big bear burger. It was pretty massive, but still juicy and tasty. Room for dessert? Yes, please. Hubby had the chocolate lava cake too. Ed was our server and he was awesome. He was on point with his recommendations and his knowledge of the entire menu. He had a great attitude and a fun spirit. He was a standout and deserves to be acknowledged for his exceptional service. He's a keeper Black Bear Diner! Nice clean diner with good food and fantastic service. Thanks, Ed! Keep it up Black Bear ... read more

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F O O D Biscuit and gravy was very plain - would not order again. The gravy was thin and bland, and the biscuits were not what was expected. They were plain pieces of bread! Bacon is thick and tasty. Way better than Denny's. Bread pudding was super sweet, but hits the spot. I'd recommend sharing the bread pudding with someone if you don't want to feel guilty about eating so much sugar and calories. E X P E R I E N C E We went at a time when it wasn't so busy, so the restaurant was fairly quiet. The ambiance is nice and resembles a real old fashioned diner with an obvious black bear theme. It's cozy! I love that the menus are like newspapers. S E R V I C E Our server was attentive in the beginning but was MIA towards the middle and end of our meal. Interesting because there weren't that many customers dining in. read more

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A typical great Black Bear Diner experience. Hearty portions, great food, prompt service. Usual rustic ambiance with convenient just off the highway accessibility. Love popping in there after a camping trip to savor a return to civilization and enjoy a first meal back. Never seems to disappoint! read more

Yuck! This place is has low quality food and drinks. I would not not recommend going here.

I've been coming here for a couple of years. Honestly, the best thing about this place is the menu. Their breakfast are pretty yummy. I have not tried their lunch or dinner menu options. The service is ok, very inconsistent. If you go on a weekend morning, you will definitely have to wait. Their potato options are OK. The hashbrowns and the red potatoes there's not much difference in flavor. There really isn't any flavor in either of them; to be exact. This last visit really disappointed me...I'm starting to think their omelettes are premade. My omelette was more of an egg taco. I ordered a Denver omelette they had the filling inside and on the top it wasn't scrambled within the egg. The egg had no flavor at all. I ate it, because I knew it was gonna take too much time, to get something different. It was really starting to get busy. I don't know if I will go back...I'm kind of on the fence. If you go good luck read more

Black Bear Diner Gilroy - They have flavored coffee creamer--yay - Diners Near Me - Gilroy, California

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As a native Californian I've eaten at quite a few of these both in State and out of State. They can be a little hit and miss, but this Gilroy location is an absolute gem. The interior of the place looks the same as it did when it opens, it's classic. Someone has taken excellent care of this place and it's antique but clean. There are pictures of Gilroy history everywhere. The focus though is 100% on the service and the food. Folks at most restaurants aren't "get to know you" level friendly anymore. No exception here, but everyone I've met there are been professional, fast, and attentive. The breakfast is top notch, the kids love being able to get it anytime of day too. Dinner is equally as high quality. I had a steak last time. It was cooked right, seasoned well, and all the sides were just as good. Anytime we drive by we stop in if we can. If you live in Gilroy or Hollister and you haven't been here, NOW is the time. Restaurant quality can come and go, but this place is at its peak. Food quality, service, at a fair price is all on point. If you're going to spend $20 on a breakfast the photo attached is what it should look like! read more

Black Bear Diner Gilroy - Joe's Hobo with biscuit and fruit. - Diners Near Me - Gilroy, California

Food is great and staff are awsome. Mike was great and our server was the best Kevin ever. We have been coming here for over 10 years and the we love it here. Great job great staff. read more