Came in for the first time last night because I really wanted to try the snickers pizookie. I walked in and the hostess (wasn't wearing a name tag) was very unwelcoming. She didn't make eye contact when taking my name and asking me for my other information. So that was off putting, I continued to observe her and she did the same thing to her colleagues. Definitely strange. We were told it would be a 15 minute wait which was okay so we waited. Once we were seated we had to wait another 15 plus minutes for a server to show up. Jayden showed up finally and started to take our order, mid order he stopped and helped his colleague with an order he was brining out. He didn't excuse himself or anything he just walked a few steps away abruptly. We placed our order and waited. The boneless wings were good, the peppered bbq sauce had a good flavor to it. We ordered the three course meal promotion and I ordered the prime rib with mashed potatoes and asparagus and the broccoli cheddar soup. The soup came out cold and was unpleasant. Apart from that the spoon was dirty and we had a difficult time trying to find Jayden to ask for new spoons, once he brought them out the soup was super cold and I was just really displeased at this point. I could have asked for new soup but that would have taken another 20 plus minutes to even happen. I'm not sure if they're short staffed or what is going on here but this visit was less than acceptable. My mashed potatoes were also cold, but the steak was decent well seasoned. When I got the snickers pizookie, it was just average. I didn't think it even really tasted much like snickers- wouldn't recommend. Overall I would not even recommend coming to this restaurant. read more

Valentine days so I reserve a table 8:00pm with wife and kids. Arriving there 10 mins earlier, we faced a huge amount of people waiting and I was informed I would need to wait another 45 mins which is not acceptable specially with little kids. Called the manager and she informed me she cannot do anything because the restaurant gave her instructions to overbook the reservations intentionally. Lack of respect with people, with my family and I will never get back again to this pigsty. read more

It's disappointing that this place often has a 45-minute wait, despite having many open tables. The common explanation is that they don't have enough servers. This situation is frustrating because management could bring in more staff to match the number of tables available. It's similar to a store with 20 checkout lanes but only two open, causing long lines and unnecessary delays. Over 1 1/2 hours from the time we walked in until the time food arrived :( Also receptionist shouldn't be on her personal phone but taking care of customers instead while she is working. read more

Always the best place to xget a nice lunch and good dinner, great selections and prices.. staff is alwas very frendly and knowledgable !!

This evening I did a pick up order. I received the text that the order was ready for pick up at 3:27 pm. I arrived at 3:40. The restaurant was not overly busy. The take out area was empty, no other customers, and no one there at the counter. I stood there a few minutes, I noticed someone peek around the wall on the other side of counter but did not come out. I went over to the host and asked if someone could help me at take out. A gentleman came over to help me. At this time the person ( blond girl) came out and was there was well and attempted to help him located my order ( she looked right at me and asked the name again). The order was not packed up and ready although the text at 3:27 had said it was. I was standing there waiting probably 8 more minutes waiting ( again no one else was there) she came back with the bags and placed them back on their shelf and looked at me and said have you been helped. I was confused as we had already interacted and I was the only customer there. I said I'm waiting for that ( maybe I did say it rudely because I was confused and for that I apologize). She then said " I didn't know ", and THREW my bags on the counter and walked away. Fast forward to arriving at home and opening the bag, the forks and spoons and were thrown in there. The caramel sauce thrown in there, the ice cream thrown in there. The caramel spilled everywhere, melted ice cream completely so must have been sitting out awhile, I only live 5 min away. The food was good, yay! However the pizza - NOT CUT! The pizookies, slightly overcooked. I'm very disappointed in the behavior of the staff. Glad the food was good. Upset with the half ass job of packing the order. read more

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The food was great, the server was very attentive, we had a great time relaxing after work. Our server was so friendly and welcoming and really went above and beyond. Thank you for a great experience. read more

Skip the boneless buffalo wings. There was too much breading, not enough sauce and not served will enough blue cheese dressing. In fairness though the other 3 people at the table loved their meal and told me I just made a poor choice. My feeling is there shouldn't be poor choices. I did taste some of the other meals and they were good but hey I'm the one who writes reviews. read more

service was horrible they totally forgot about us and wait for an hour to get a table they let highschool students in before us that just walked in and then we had people get made at us because we were using a chair worst service and the told us "They are just cleaning the tables" when there was 8 open table. I hope you are deeply sorry and get better workers(fire some of your workers bro) read more

They gave our to go food order away and we had to wait another hour for it to be made again. Then we're left standing there not knowing anything. So I guess to go orders don't take any priorities cause wtf. Food came out obviously rushed and overcooked, we just threw it out.. and yes I emailed the company since they're in here looking for feedback from the bad reviews. My feedback is I want a refund! read more

Food was delicious but the food came out extremely late. By the time it came out we were already over it and ready to leave, the waitress was paying no attention to us whatsoever. So disappointed in the service and experience. read more

Date day with the hubby, always Fabulous food here and you can't beat the deals. Derek was our waiter, very attentive and sweet, we've had him before. Highly recommend the Fried Chicken lunch deal, $13, so yummy!!! read more

BJ's Restaurant & Brewhouse - Yummy - New American Near Me - Temecula, California

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Bjs is our favorite go-to place and we were there last night 3/3/26 , it was busy which is understandable for a wait but what wasn't okay was as soon as we walked in, the hostess she has blonde hair put her palm on her face like this. "‍" absolutely not okay. We said for 2 and she looked at us like we were speaking another language. She took our names with the worst tone in her voice as if we were bothering her that we were there. and didn't even ask for our phone number!! How are you going to let people know your table is ready with no number. We came in with no attitude , we were willing to wait we are easy people. if you don't like working somewhere where it's always busy FIND SOMEWHERE ELSE to treat customers like that . Don't take your misery out on other people! we ended up going somewhere else. read more

I love this spot! I think we come every week.. food is always yummy and service is always perfect.

Service was good and the food was decent. I ordered the Salmon Bowl, which unfortunately was quite watery and shouldn't have been. On the plus side, the bathrooms were clean, which is always appreciated. Overall, if you're hungry and enjoy large chain restaurants, this place will satisfy your needs. read more

BJ's Restaurant & Brewhouse - New American Near Me - Temecula, California

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Went there for lunch with a friend yesterday, & it was excellent! Our waitress Laura went above and beyond! The manager Dave was amazing as we had called him over to brag about Laura! My friend got the "All you can eat soup and salad for $13, also comes with a pizooki, & she said the wedge salad was the best she had ever had, better than the high end restaurants she had been to. The soup she got was the broccoli and cheddar, & the clam chowder. She's still talking about it today. My chicken alfredo was amazing and the portion was huge, enough for 2 meals! I would highly recommend this Bj's!! It was clean, the food was perfectly cooked, portions were huge, service was amazing and the prices were affordable! read more

Great late night place . Great service in the bar area. Appetizers and desserts are awesome. Nice restaurant and always clean. read more

Jason was awesome! We've been to many bjs around the area and the service was always something that was never quite up to par.. however Jason surpassed the expectations tonight! Super attentive! Awesome service really sweet guy! Thank you for taking care of us! read more

I've grown up going to BJ's and it's one of my favorite restaurants. I moved to the area recently and was so excited to have one down the street from me. We went on a Friday night around 8 o'clock. And it was a little busy, but we were seated right away. Our server had a very positive attitude and came over right away to take our drink order. He then came back and took our whole food order. That was the last time we saw him for at least 30 minutes. Our appetizer was delivered to the table behind us. We heard them tell the runner they did not order that. The runner left and then came back and took away the plate. The same runner brought the same plate to our table 5 minutes later. It was cold and the cheese had a layer of film on it from sitting out. We also had no silverware at this point either. The runner ran away pretty fast. So we didn't get to ask. Our dinner then gets delivered and before a runner takes off super quick again we were able to ask her for silverware. We asked for multiple sauces with our main course and didn't get any. Our server did not come check on us at all to make sure our orders are right or to refill our drinks. Finally 20 minutes later after our food was cold he came to check on us. He had 4 other tables so not super busy but occupied. We watched him check on his other tables multiple times. And not once did he look in our direction or come check on us after taking our order. His back was turned to us most of the time or he was just gone. read more

My son and I love eating here because there's so many options. The service is always pretty good. It's clean and pretty inside and has a social seating setting. read more

BJ's Restaurant & Brewhouse - Great food on Mother's Day! - New American Near Me - Temecula, California

It was a very busy night on Tuesday 11/18. We got sat in Dominic section, he was such amazing server I have ever had here at BJs. He's very respectful and always checking in to see how we are doing and how the food is. Very hard working and such an amazing gentleman! I will be coming back just for Dominic Keep being amazing Dominic! read more

We came in late. Nicole took care of us and it was delightful! Thank Nicole! Go see her at the bar!

We decided to take my grandma and grandpa to dinner tonight. We were on a time schedule because we had somewhere to be after so we got to the restaurant very early. We walked in and greeted by a very grumpy teenager. She seemed just pissed off to be at work and took it out on us with about 5 eye rolls. We waited about 45 minutes until we asked how much longer the wait was. The grumpy teenager responded with "we texted you 2 times and you never showed up" we checked our phone and..... no text. We showed her but she wasn't interested. We then were seated by a genuinely lovely host. She apologized sincerely so we let it go and sat down. The waitress took our order right away and it took about 40 minutes (or what felt like 40 min) for our food to come out. My husbands steak came out with no sides, my Ahi salad didn't come out and my grandpas wedge salad was suuuper wilted. The sides finally came along with my salad about 15 minutes later. The brussel sprouts were literally filled half way and the Ahi salad was FOR SURE missing half the Ahi. Maybe they rushed it because it was forgotten about‍ The manager came and apologized. He comped my Ahi salad that I finally got to eat when I got home. I opened it up and it was soggy and wilted so I threw it away If there is ever a time to comp an entire check, that was the time. The waitress was a sweetheart. You could tell she wanted to help us out but her hands were tied. The manager needs to act like a manager and handle business. read more

BJ's Restaurant & Brewhouse - Enlightened Seared Ahi Salad* - New American Near Me - Temecula, California

Me and my mom always expect to get crappy service coming in to bjs , especially during happy hour and pazookie day . But Julian is the most kind sever here ! read more

Caleb was our server. He was okay. The prices went up and my pizza was soggy and uncooked through the middle. The restaurant was busy and we had to wait for 40 mins to get seated. read more

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ashlyn was our waitress on tuesday night and even though it was super busy she was super sweet such a girls girl and excellent customer service would come again! read more

Terrible service, was there 2 hours and the food came out old and cold, didn't eat it it was that bad. The kids tenders were fossils that had incubated under the heat lamp four hours. Pizza was cold to touch left hungry and went to Chick-fil-A read more

The bartenders Lizzet and Maddie made for such a cool environment! Really made our dinner memorable. Will be back! read more

BJ's Restaurant & Brewhouse - Seasonal spooky drink - New American Near Me - Temecula, California

Wonderful Father's Day experience today! Joined the waitlist 30 minutes before arriving the place due to it being Father's Day, and showed up to check in and waited for about 5 minutes for seating. The place was pretty busy but had a great vibe overall. Sports on all of the TVs as usual to keep you updated on the baseball game. Our server was Alana who did very well keeping the drinks full and the food delivered very fast. The food was great as usual, can't beat the prime rib or the mandarin glazed pork chops. The loaded nachos were enough for 3 kids for sure. All in all a great day, and a military discount was a cherry on top. Will return again for sure. read more

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Appetizers were amazing. My favorite Parmesan crusted chicken today was a complete let down and just turned me off from ever coming here again. Waitress was nice and is the only reason it's getting a two. Really upsetting to have one of my favorite dishes turn out so bad. read more

BJ's Restaurant & Brewhouse - New American Near Me - Temecula, California

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We went out to BJs for date night, and not only was the food great, Caitlin was amazing! She was very attentive and her food suggestions were excellent. we left very happy with her service, and we will be back again soon, thank you Caitlin! read more

I love BJ's they have really good pizza, the buffalo chicken pizza is phenomenal and the pozole is my favorite dessert. The service is usually spot on, I don't think I've ever had a bad experience here either. I love how they have tvs so I can watch sports while I'm eating. read more

Went their sunday evening loved it as usual food was great very warm hot .service was amazing told our server we need a cozy corner spot they moved us right away without any fuss. Food service and ambience everything was great can't wait to come back read more

The restaurant was not clean , the bathroom was filthy , paper towels overflowing , my food was not worth the wait , the plate was barren , my steak was warm , dry and nothing to write home about. The mash potatoes on both of our plates were bland, and cold , not cool; cold. My daughter's pasta was swimming in some butter substitute , that she couldn't eat, the "clam chowder" was none existent , too much onion and no clams. I will say our waiter was nice , not sure if it was a busy night or short staffed , even the root beer was flat , but the experience was a waste of my money and time , the desert was the only highlight of the meal. read more

Hire some kitchen workers....SLOW 40 minutes for a salad Floor help took order got my drink ,seemed usual so far ....... Just the 40 minute wait for my salad. read more

We stopped in on a Friday night. The drinks were a perfect way to end a busy week. The service was quick? The food piping hot. Jaden our server was top notch. He was friendly and attentive. Thank you Jaden ! Dave the manager was smiling as he was walking around talking to customers. Stop by and grab cold drink and watch your favorite team. Don't forget to ask for Jaden - read more

Took my wife here for the first time and we had a great experience! I got the chipotle salmon and a Jerimiah Red Ale which were both pretty tasty, and a pazooki which was fun. Was a bit busy, but the management/service team was friendly and helpful! Good location too being so close to the promenade mall. Will be coming back for sure. read more

Myself in a family members died in tonight and we were all very disappointed. Two of the steaks were ice cold. The veggies were burnt, but cold I don't know how that happens my french fries gold. The baked potato was still hard. My son's burger bun was stale have always had good experiences there, but it was a really bad fail and I was very disappointed. It sucks to go there and spend a decent amount of money. It'll be very unhappy. read more

Tried the Italian chicken parmigiana with pasta. Pasta was great. Chicken looked and felt imitation! Not happy with fake food if it was! What ever it was .... Is not right. There should be a disclosure if it is not generic. If there is no bone I will not be ordering again. read more

Service was good but this place is dirty. Floors need a scrub and the restrooms were filthy.

First, HUGE shout-out to Lizbeth, who was our server. We were a big group, and many separate checks were needed. She handled it all with grace and cheerfulness. Brava! This was my first time at a BJ's. I recommend the ginger beer, the clam chowder and the Caesar salad. Oh, and the salted caramel pizookie. Everyone's food around me looked good, too. No complaints about anything. I hope to come back soon. read more