Went last night about 8pm 10/15. Greeted right away , hostess told us it was 17 minute wait, um why is there a wait when half the restaurant is open and it's 4 of us and no one is waiting? I counted tables over by the restrooms that were empty and clean there was 10 tables. And yes, there was people over there too. So I don't know. It took forever to get our food. I ordered clam chowder as a side, which was very sad it tasted I can't. It was very watery. The soup base was not thick no seasoning., I got the tri-tip ribs combo. The steak was cooked. Perfectly delicious. My other side was the rice which was severely undercooked. The green rice should not be hard as a rock. The server came back. I told him about it and he offered me what other side of what I like. I said french fries he came back with a 2 ounce scoop of mashed potatoes which tasted like instant mashed potatoes no garnish no pepper nothing on it. The ribs tasted super old and dried out. It was the worst experience I've had with BJ's in forever as a sous chef. I was very disappointed. I would not let my kitchen put out product like that. The presentation was garbage. The whole situation was complete trash for how slow it was no reason for it. read more

Went to BJ's this past Tuesday with a group of friends; we always come for the $5 pizookies. Aneska S. was our server and she was super sweet and hospitable. Will be back! read more

Tonight we had.. Spaghetti and Meatballs - My husband said it was good BJ's Fav Pizza - Small was enough to fill my son and leftovers, very tasty! Prime Rib - Delicious and tender, comes with a salad or soup, 2 sides and choice of pazookie Cream soda - Sooooo good, my favorite! read more

Ok. Seriously. I've been to other BJ's but this food is the worst. I feel so badly for the staff, including servers who were wonderful- but the food was so horrible! Ordered shrimp tacos, Halibut tacos both fried and grilled along with a kids Mac and cheese and chicken strips. All were cold. Not kidding! Drinks took forever! read more

When it's bad, it's REALLY bad! Under staffed, initial sitting took longer than should have for drinks, entree came out before appetizers, entrees cold and under cooked. Manager only knew to give away free stuff to try and make it better. As if we'd go back after that experience. The server tried but you could tell she had already given up as though it was the norm for her. read more

Always good to- this location is clean and service is great! We enjoy soup, chilli and salads.

We had a table for 9 thaThe service was friendly, sociable and fast. This was our first time dining here while visiting from NJ. We visit to see family and friend's and eat. We were pleasantly surprised with the quality of food available. Plain and simple good food! We will be back next time. Where do you avocado spring rolls with chips and dip the iceberg salad with tri-tip burgers, the pasta, fish, and chips. Nobody was disappointed with their meal. And something else other than food, the sun started to shine on our table and the automatic shades went down perfect timing.. read more

BJ's Restaurant & Brewhouse - Tri tip Wedge Salad - Pizza Near Me - Eugene, Oregon

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Best service around! We came in of the 4th of July and sat at the bar due to it being so busy! We instantly had menus and water and our drink orders were take and made FAST! Andrew, our bartender and server for the evening was engaging & funny as well as anticipating our needs. When we needed more sauce for our sweet potato fries (amazing) he went and grabbed it while taking it here drink orders as he went. The huge television screen we playing americas favorite ball games and the music in the background was nice and loud allowing us to be silly and sing along. Great dinner and drinks before heading out for the evening festivities!! We will totally be coming back!! read more

It's been a while since I've been here. I was disappointed to see that the chicken sandwich I like, the Southern Comfort, was no longer on the menu. I opted for the Classic Prime Rib Dip. It was delicious! The sandwich had a great sweet and salty taste that I really enjoyed. The fries were crispy and great dipped in the side of ranch I requested. A visit to BJ's would not be complete with a Pazookie for dessert. My friend and I opted to share a mini strawberry shortcake Pazookie. Reminded me of a little taste of summer. Overall, the service, as well as the food, was fantastic. read more

Short staffed and tables not bused Need new employees to run the business for the remaining clients Food and deserts are awesome but need improvement on quality service read more

Our experience with BJ's Restaurant & Brewhouse has been hit and miss. This was a hit. We were seated immediately towards the back of the restaurant. Pretty much by ourselves because the rest of the dinning room was being set up for a very large party. Our waitress was on top of everything during the whole meal. We ordered Root Beer Glazed Short Ribs, California Club Flatbread, and topped it off were a couple of pizookies. Root Beer Glazed Short Ribs were fall off the bone delicious. The only negative was that they are messy; but, that is a good reason to lick your fingers. California Club Flatbread was a nice balance to the sweet glaze on the short ribs. Order pizookies, you will not be disappointed. Well, it is a quick way to ruin a diet. This BJ's Restaurant & Brewhouse will be on our list of places to eat in Eugene. read more

Sub par. Food order was wrong and took forever. Had to chase someone down for a drink refill. Food came out with no silverware or napkins. Food got cold waiting for them. Second entree that they had to remake because it was the wrong sandwich came so late that we didn't get to eat together. No one offered to comp anything for the mistakes. I won't be back. read more

Went for dinner with the family and our server Austin K was AMAZING, So attentive and a breath of fresh air! Austin you are a Rockstar server! We'll be back because of you! read more

We came into track town for the NCAA outdoor track and field championship. Our waiter Chris was friendly and patient with us. Food was served hot. read more

Went with my girlfriend, had a great time with great food and service. Novalee was very helpful and in good spirits at the front desk when we entered, and led us to our table while asking us about how we were doing. Our server was Riece, and she did a great job. Was very helpful and informative about the menu and any subtitutions we could make for our meals. She brought our appetizer and drinks fast, and did all of it with a sense of humor and a smile. This was much appreciated, and we had a great time. She did not rush us to leave, which was nice as we enjoyed the atmopshere, and brought us our check and wished us a good night, and filled us in on the reward system. We did the same, and left with a desire to come back:). read more

Bartender named Christopher was really hilarious . that guy is so funny while still being professional, would make a great manager for sure. Food was quick and delicious read more

Do not get gluten free pizza, crust feels so undercooked and literally made my jaw hurt. It's so frustrating to see a gluten free option but then have it taste like a lunch-able pizza. Drinks were also terrible, got a lemon drop and it was gin, not mixed and full of pulp from the lemon. Very disappointing, nothing against the waiters/service but very overrated and over priced food. read more

Great service and food! Austin provided amazing service. Happy hour prices are the best!

Have not been here for a year, was disappointed with Bacon cheese burger, was burnt, and fries were not the same as last time we were here, fries were cold. They brought a new burger, but it was dry and fries were still cold or lukewarm at best. Root beer was awesome and as well as the lavender lemonade drink. Waiter was apologetic , but was not his fault. Caprices salad was the best in the whole meal. Manager should have came by and said something. read more

5 stars for the wait staff 0 stars for my nachos. The amount of cheese on my nachos was shockingly little. I needed a magnifying glass to find it. I was there to celebrate a birthday so I didn't want to say anything at the time so I made do and ate my "nachos" aka tortilla chips. I'd like to ask whoever made my nachos if the cost of the cheese comes out of their paycheck? Our wait person Tammy was a sweetheart and everyone else had good meals. Tammy didn't bring me my nachos, I have a feeling that if she did she would have made the kitchen make them over again with the proper amount of cheese. read more

Our server Hailey C was amazing! Went above and beyond and made our experience great! Ask for her when you dine in. Thanks Hailey!

The food and the service is always a pleasure and never disappoints our waitress was a delight the last time we ate here.

Have been to Bj's in the past. Each time there was issues. Most difficult part of the restaurant is the front desk. Very disorganized. Made reservation for 6:30, did not get a table until after 7. Why offer reservations if you can't on honor them. Went for the Prime Rib, at 7:30 you are out. Sounds like a switch and bait type of situation. The wait time between appetizers and meal was long, 25 minutes for appetizers and then another 25 for the meal. Only nice part of the meal was our server, he was great. So all that being said, I will never go back and will tell anyone who will listen to me, they should not go. I have had friends go there and state they will never go back. The restaurant itself is impressive but whoever manages the place should be replaced. That's it. read more

We love BJ's Restaurant, knock on wood we have never had a bad experience at this location. I unfortunately forgot to take pictures, we had 4 adults in my party. We had, the Chicken California Club, Slow Roasted Tri-Tip, Prime Rib Special, and The Tri-Tip with the shrimp scampi, with 2 cocktails, 2 sodas and 2 Pzookies the total was $154.00. We were celebrating my daughter's 23rd birthday, but we would have done that any day of the week. The service was perfect and the place was clean and very busy for a Sunday! We didn't have to wait for anything! Our server was perfect! We will definitely be back, probably in about a month! read more

Came here for lunch. I have been here over 1.5 hours. Ordered the soup/salad all you can eat. It's a bitch getting a 2nd serving. It's so slow. Plenty of staff walking around. Just very inattentive. Got the baby backs also. Super dry. Won't be back here for sure. read more

Colby was an amazing server. My friends and I seriously had the best experience with him. If you're going to make a reservation at valley river, definitely request him. He is super friendly, funny, and went above and beyond with our requests. read more

We had a nice lunch here in Eugene a few weeks ago. Food was well presented and tasty. Server was delightful. Much better than our previous experience at the same restaurant a few years ago in Terra Linda California. read more

Tried BJ's for the first time today, we ordered the nachos ($14.95) and the Guacamole Burger (16.95). The nachos portion was huge, chunks of Chicken breast and pepper-jack with jalapeño slices. Very yummy! The only downside was like side of salsa was a joke for the huge portion, for a shareable appetizer of this size. The burger was delicious but definitely overprices read more

I brought my family of 7 in for dinner and was extremely disappointed! I'd like to start by saying it was a Wednesday night and not busy at all. We started with appetizers which didn't show up until after they brought our salads, and were cold almost an hour after ordering. We also had no silverware after our food was delivered and when we asked the waitress for them she disappeared for another 15-20 minutes. Then after the cold appetizers, we received one of the dinners at least half an hour before all other dinners were delivered. When I asked the waitress where the rest of our dinners were and that it wasn't really ok to just bring one she acted very defensive and unapologetic. We eventually got the rest of the food after we had completely finished the first one. The food was cold, small portions and almost inedible. We tried to salvage the night with pazookies, so we ordered 5 to share which took another 45min. The waitress basically avoided our table, didn't acknowledge the lack of silverware, or the poor timing on food delivery. Last time we had tried to eat here it was for my mother's 82'd Bday with a very similar experience. At least that waiter apologized and offered us free pazookie coupons. To top it off my daughter got really sick from from her dinner. Needless to say we won't ever be coming back and I hope others don't have the same experience! read more

We were disappointed. The food was just not very good. For the price, it should have been much better.

I should have known better. When the first two pages of the 10-page menu are devoted to alcohol -- it's a bar and you should order bar food. You should not order pasta. The lunch portion of Chicken Fettuccine was pretty awful. Chicken was tasteless, broccoli was mush and the "creamy" Alfredo sauce was like paste. And that roll...ick. On a positive note, hubby ordered the Thursday Roast -- ribs woth white cheddar mashed potatoes and the Ceasar salad as sides and he says it was delicious. Server was pleasant, but a replacement napkin (after mine hit the floor) isn't much use after I finish the meal. I've had good food (fish tacos) at another BJ's so I know it can happen. Just not here and just not today. read more

BJ's Restaurant & Brewhouse - Pizza Near Me - Eugene, Oregon

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The Spookie Pizookie was a fun chocolate finish to our meal. We both had salads that were very good. The service was great. We were there at an off time so it was not too crowded. We enjoyed ourselves and that's all that matters. read more

It was my daughters birthday today so we went to BJ's for our annual dinner out. What a disappointment!!! Arrived at 4:30. Had our name on the weight list for at least 15 minutes, when we arrived, had to wait another 20 minutes. Very surprised that the wait was so long. We waited another 30 minutes before we were served anything. My daughter's salmon was delicious but my ahi salad was very fishy. Tasted like fish sauce in dressing. I told the waiter I was not happy with my meal. By now it's 30 minutes later, 6 pm. Waiter asked if we wanted dessert. It was my daughter's birthday, so we ordered the complimentary dessert. After 30 more minutes, we finally got it. It was good. But it took the waiter another 25 minutes to get us the bill. There was no deduction for my fishy dinner and a 9.49$ charge for an extra shot of vodka in my daughter's Bloody Mary. Needless to say, I will not be going to BJ's anytime in the near future. It wasn't even busy. Poor service, poor food, got there at 4:30, didn't leave for over 2 hours. I forgot to tell you, we had two young children, 4 and 5. It was so disappointing!!! read more

Today I went with my awesome friend to BJ's today is her birthday I asked for a classic old Fashion The bartender made it way too strong was also really rude disrespectful I called for the manager the bartender who made my drink want slowly behind the manger listening to my comment tell the manager I will pay for my first right I didn't want to make a big deal about it ask for a Guinness The bartender end up pouring it wrong and Made it super uncomfortable I don't think I'll be coming back this is one of my favorite restaurants read more

Great food, affordable and good location! The Brussels sprouts appetizer and cinnamon roll pizookie are my favs! The atmosphere is the best around; highly recommend the bartender Austin-best drinks, attentive and excellent customer service. He had a full bar and ran it smoothly. Stacy is the best server! she had us cracking up and was 100% on top of our many requests. These 2 are gems! read more

I haven't done many Yelp reviews but wanted to say that BJ's has a warm, comfortable atmosphere, and the food is fairly consistent with lots of variety. But the best thing about BJ's is the service. Or I should save the experienced servers. Today our server was Andrew B, who was so kind, and warm--you could tell he cared about the guests and about the service. Last week we had Tony and it was the similar. These days service is not valued by businesses as much as it should be. But today eating in the bar, we could see that Andrew B's great service is the true reason we keep coming back! read more

I had the most delicious lunch today! Everything came out so fast and was nice and hot! Marla was our waitress/waiter and was so efficient and friendly! I had chili with a grilled cheese. My husband loved the cheeseburger and fries lunch special for $11. Great service and great food! read more

No surprise from a chain but had a mediocre experience. Food had an overwhelming flavor of bland, with no enough honey mustard on the chicken sandwhich and an after thought of lettuce and tomato. Sad fries. Had to ask for place settings like fork n knife, got my moms drink order wrong twice in a row, and refilled my drink with a different one than I ordered previously. Waiter didn't write down order which is not impressive, just concerning. Wont be back read more

We went for an early dinner today. All I can say is EXCELLENT! So far THE BEST Burger in Eugene/Springfield. My hubby had the Jambalaya and it was out of this world. Server Sean was very attentive but not overbearing and took care of us with genuine care. We will definitely be back. Highly recommend this restaurant! read more

Colby is the best server ever!! He was so fun and we had such a great time talking to him, made the experience so much better