pre covid, we went to BJs on a weekly basis. Great service..food was good...great times... we continued to try to support bjs during covid... we have placed about 10 orders for delivery. Out of those,,,8 were horrible... all on bis.not due to delivery... like they don't care. No dressing for salads, burnt avacodos, cold salmon, wilted salads,,, horrible... we tried one last time today..again...no dressing, old salad, and burnt avacodo egg rollls....we are done!,, so disappointed... trying to keep you alive BJs,,,,but can't do it on my own.... read more

My husband and I used to go to B.J.s at least 1-2 times a week. The menu USED to be good and to our satisfaction, but when they removed our favorite entrees, etc. we talked to the manager and was told "This is the way it is going to be--sorry you are unhappy." Management had no regard for the customer who used to pay good money there. We are SO done and plan to never return or recommend! Nuff said. read more

First the service is awesome! The beer & cocktail selection "huge" & the garlic chicken pesto flatbread pizza was almost perfect (fresh tomatoes instead of Canned) They even have a rewards program dollar for dollar. My bartender/server was McKenna & she's fabulous!! read more

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Although I was with a large party (~26) it took very long to be seated even with a reservation! Probably around 40 minutes. Although that is my only complaint it does warrant a drop in rating because I get hangry easily! I ordered the fire-roasted barbacoa chicken and added avocado (which added a lot to the dish). The chicken was cooked well. I shared the chocolate chunk and cookies n cream pizookies with friends. Surprisingly, I actually thought the cookies n cream was slightly better than the classic chocolate chip. Both were great though. read more

BJ's Restaurant & Brewhouse - Chocolate chunk and cookies n cream pizookies - Pizza Near Me - Eugene, Oregon

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Alright folks. So I have been to BJs in Arizona and I had a good experience. This was unfortunate. We had a rookie waiter, which he admitted. I ordered a Pinot Gri and he brought me a Pinot Noir. I then ordered a Mediterranean chicken entree and they brought me chicken tacos. We had to talk to the GM Brian who smoothed things over hence the 2 stars vs 1. But we never got a refill of water and I wonder if they will actually train this young waiter. It is a beautiful restaurant. The bathroom is nice and the ambiance is more upscale. Anyway I don't think I'll try this place again. I do appreciate Brian trying to smooth things over. read more

Amazing food especially the Monkey Bread! Customer service was great as well. TY for making my monthly date night with my daughter a success! Happy Mom, Stacey :) read more

Wonderful service & wait staff every time my husband and I come in there. Our experience has always been great with the employees there. Food is beyond delicious every time and we have enjoyed our meals there 4-5 times. First time got us hooked. It's my favorite restaurant in Eugene. They have the best pizza ever and would recommend you try it. Their peach berry tea is what I order every time we go, it's a must have. Look forward to eating there soon! read more

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Honestly, I'm the wrong person to be reviewing BJ's... I'm pretty sentimental about it. My wife and o dated at the BJ's in Huntington Beach, I started to propose to her there (it's a long story). So I'm pretty stoked there's one here in Eugene. They could have terribly long wait times (and they do sometimes), undercooked food (it's happened on occasion), hosts that lack hospitality, servers that shouldn't be working with the public (there's a couple), I've encountered all of this at the BJ's in Eugene and still... five stars, 'cause it's still my favorite place to take my family. P.s. there are some exceptional servers there too - we'll look for them & ask to be seated in their section, if possible. read more

BJ's food was quite tasty. Ordered quite a few different odds and ends like the Soup and Salad Combo, and the Enlightened Mediterranean Chicken Pita Tacos. The Pita Tacos were tasty and a great twist to mediterranean cuisine. The chili was warm, chunky with meat and beans, and left me wanting more. Here is where I have issue - the salad was 1/3 of the tiny container given to me. I definitely didn't get what I paid for and was a little ticked that someone threw lettuce in and didn't even fill the container 1/2 way. My husband ordered a side house salad and his looked AMAZING. The inconsistency of food coupled with the extra 45 minutes it took to recieve our food left a sour taste in our mouths. I know due to COVID dining establishments are having a tough time, but waiting close to 2 hours to receive salad, tacos, and chili to me was too long. read more

Staying at a local hotel on our anniversary and thought we'd order from a "nice" restaurant. They were prompt with their order time, but the delivery was below par. I got a soba noodle dish that came with soggy cold noodles and no silverware, which was fun while staying at a hotel. My boyfriend got the more appetizing meal which luckily he got to eat with his hands because it was a burger (which had no ketchup or any condiments on the side) oh and no napkins included. PSA don't get take out here especially for your anniversary dinner read more

The fries are phenomenal...The Burgers always great! The parm crusted chicken is too good! Gina B. has been my server the last few time and has been very helpful and friendly, even when I have my little one with me who can be a handful when out and about! Only negative is the guacamole which is something I love but don't like from here. read more

Really...? What the fuck I mean I would give you people a 0 star if I could but hallelujah you get a one star really what are you doing there I come in here with three of my other guy friends and we order and you are out of everything you're a full on restaurant you're not supposed to run out of stuff I'm I'm pissed I can't believe that a well-known restaurant would do such an act like this if I was to be in for the manager right now of that place I would stick my foot up his ass!!! read more

The definition of insanity has applied to me by continuing to order at BJ's. I can not remember the last time I didn't have a negative experience dining here. Tonight, I ordered for curbside takeout. I got a text at 6:45 pm that it was ready and to check in. I checked in on the app and gave my parking spot number. 15 minutes later, I decided to go in and ask what the delay was. I saw my food on the table for delivery drivers. I took it and it was cold. Not just barely warm, but cold to the touch. Last week I ordered and they forgot my side. The time before that I ordered and my food was burned. The time before that it was cold again. Like I said, the definition of insanity will no longer apply to me. I'm officially done with BJ's. read more

Who doesn't love a good BJs. We were able to park and be seated very easily. Our server was amazing. He was very informative and helpful. I ordered the Prime Rib dinner. Talk about a ton of food. It came with soup, salad, mash potatoes, the delicious prime rib, AND dessert. We will be back. read more

The food was good and the service was good too. Parking is easy because the restaurant is in the mall parking lot. It's a good place to get a drink and watch the game, any game, all the games. It's a little cold inside which is no fun when it's already cold outside. It's a pretty big restaurant so not much in the way of waiting which is nice. read more

Food was okay, for the most part. Turkey burger was dry and flavorless. Biggest issue was the service. Server was mistake prone, and slow. Also, payment system defaults to a 18% tip. I'm sorry, I think I'll decide what the tip should be based on the service and food. I will not be returning. read more

There were several things to like about BJ's. First, I liked the atmosphere. It's a large restaurant, but the lighting and the intimacy of the booths makes it feel cozy. At the same time, it also have the feel of a restaurant from a different time - I can't quite put my finger on it, but I liked it. The service was good and the staff were attentive without being overbearing. We did have to wait quite a long time for our food and dessert, but it was rather busy. The food was acceptable but not extraordinary. I might even call it "reliable" in that I suspect it tastes exactly the same at every location. That can, however, be a good thing! I ordered the BBQ Smoked Brisket Burger. The patty was a bit overdone and the bacon quite underdone. However, the brisket and BBQ sauce were good. I did order it without onions and it came, you guessed it, with onions. They were quick to take it back and return with the correct order. The fries were especially good. We finished with a pizookie which, like the rest of the food, was adequate. It was big enough to share and a fine finish to the meal. All in all, I'd go back if someone I was with specifically requested it, but might not suggest it on my own. read more

So, with a party of 30 you are always prepared for some mishaps at a dinner together, but what you're not prepared for is almost everyone leaving completely frustrated. The one waitress, Kat, that the manager sent to take care of our entire party was wonderful, despite the lack of help that she received. She tried her hardest and did a great job with orders, staying on top of refills, requests and things that went bad. Unfortunately, I guess the kitchen staff is going through training, so there were a couple meals that needed to be redone. My biggest complaint is that being by herself, the billing for our large group was not necessarily done the easiest way but at no time did management show there face and show any gratitude or apologies for the confusion. Instead, we found out our sweet waitress had been yelled at and told that any remaining items unpaid for would come out of her check. She was crying and so upset, it could have been handled so much smoother and we all felt awful for her after the several hours of her taking care of us. read more

So trying to eat here was a disaster, we ended up getting up and leaving before we even could order...First off we were seated and given only a " menu" with their specials or something, it only had about 4 or 5 items on it, went to ask for a real menu and was told we had to use the qr code. I told her we didn't know how to do that and could we please just have a menu. I was handed one menu..ok..whatever...Sit down and the waiter asked what we wanted to drink, I wanted a mixed drink but couldn't find it on the menu, he said they have another menu for that and went to get it. When he came back my husband tried to order a Pepsi while I looked at the menu, he said they were completely out of Pepsi, which is pretty weird. When I told him we wanted to start off with an appetizer from the happy hour menu, he said they were almost completely out of all the ingredients for almost all the appetizers and some of the entrees and the only thing we could get was tri tip sliders as the appetizer. Then he said he wasn't even sure what was on the happy hour list because again it was on a different menu and he had to go get it, and walked away. I don't want to have to read 3 different menus to order food, on top of the kids menu just to be told they are out of EVERYTHING !!!!...at that point I left a $2 tip on the table and we got up and left...How the hell do you run a restaurant with no food and no drinks...Weirdest experience I've ever had...We went next door to Texas road house and ordered without our table covered in 4 different menus and actually got to eat and drink what we wanted !!! Won't ever come back !!!! read more

Lightning was too dark, had trouble reading the menus. Mixed drinks are very weak. Steak was good but the rest of our food was really greasy. Will not go back. read more

I went to BJ's for the first time with a few co-workers last night. It was very busy when we arrived, but thankfully, we used the BJ's app to get on the waiting list as we left work and we only had to wait a few moments to be seated by the time we arrived. Austin was our server and he was awesome. He was very helpful in choosing drinks and knew all about them. We got them very quickly. In the meantime, I got a good look a the menu. BJ's menu is huge. Much bigger than I anticipated. I am known for being a particularly picky eater, mostly because I don't like cheese or bacon. So many dishes don't really work for me because a regular hamburger is "elevated" with cheese and bacon and ends up costing more and I don't want either of those items. Not to worry, as there were items on every single page that I saw that sounded really good. From some seafood, to special salads, tacos, burgers, ribs, steak -- BJ's has an excellent selection even for pickier eaters such as myself. I should mention that some of the prices were a little steep in my opinion; the jumbalaya looked good and I've never had anything like it before, but it was $18.25 and there was a picture of it and the portion didn't look large enough to justify the price. So be aware that you will be plopping down some serious dough more often than not while you are here. My co-workers and I started with the calamari appetizer and it was very good. Normally they taste like whatever they were fried in, but they had their own unique flavor that wasn't too fishy and wasn't too fried. I ended up with a fried jalapeno burger with some different sauces (I told them no pepperjack cheese) and endless fries. On Thursdays this was only $10 which is a good price. The burger was fantastic and cooked exactly as I asked (well done). The fries were seasoned well and were not overpowered. I'm not much of an alcohol drinker, but BJ's has a very large selection and was able to make me something I could drink. I actually tried on of my co-worker's strawberry drinks and even though it had twice the alcohol in it, I could barely taste it. That works for me as drink that is too strong isn't very good in my opinion. Austin checked on us several times, took our glasses and trays, and got refills. Even though it was busy we were checked on several times. He even suggested a particular dessert and although we were all full, we were convinced we had to try the pazookis (or however that is spelled). They were also very good and the 3-piece platter worked perfectly for the 4 of us. All in all, I would absolutely go back to BJ's. The ambience is nice, there are lots of televisions so I could watch the playoff basketball and hockey, Austin was awesome, the food was fantastic and there are a lot of dishes that I need to get back in there and try. Just be aware that you are going to pay a pretty penny as BJ's clearly markets itself as a bit more upscale. I thought it was worth the price, but the expense may keep some people from going there more often. Personally, I will definitely be back. read more

Definitely the best restaurant in Eugene!! The managers are always so on top of things and helpful! The food & service is always amazing and served in a timely manner. I had their new Tri tip dish and it was cooked perfectly and tasted amazing. The atmosphere is always perfect and welcoming. My server Beau was so attentive and did an amazing job. I will definitely be coming back! read more

Stopped at the bar to wait for my friends. The barkeep was friendly and helpful, providing me tips to the specials and offering a beverage recommendation. Had the Ace pineapple cider. Cool, crisp, and delicious. Moved to a table later and again experienced excellent service. The apps were nothing special but well priced. We had the avocado egg rolls and artichoke dip. Very nice space. High ceilings and cozy lighting. I enjoyed my time at BJ'S - Thanks to the wonderful staff and the company of my friends. read more

I love brussel sprouts, but this is definitely NOT the place to order them. They are on the menu as an appetizer, and it is unbelievable what was served. The dish was filled with small, halved over-roasted sprouts charred to a crisp. The sprouts were small to begin with, so never should have been cut in half. Big disappointment! read more

Great service we got there they immedieatly seated us and the person who seated us was very sweet. Then we got seated and then got a very nice server. They were fairly busy but that didn't stop the server from giving us great service. They got our food wrong once but then seconds later he came back with our right order without us even having to ask. They gave us decent food and were very polite about it. He came back to check on us a lot, he was not annoying about it either. I think our server's name was shean? Ask for him if you go to BJ's in eugene vally river oergon.10 out of 10 would reccomend to go to BJ's and enjoy you're food!!!:) read more

I usually love to eat here. But tonight when we ate here, I was very disappointed. I always get the Chicken Alfredo. But this time when we got our orders, my food was cold. I ask them to heat it up. The waitress said that they were going to re-toss the Alfredo with new sauce. Well when I got it back, I was still disappointed. It tasted like they had just added water and microwaved it. I didn't want to send it back again, so I decided not to eat it there. I just took it home. We went to McDonald's instead. read more

I would like to say a very good job to Candice tonight and all the employee's working tonight (4/15/2020- 8pm). I was picking up a delivery for door dash and they were swamped with delivery orders and Candice was helping drivers while also answering the phone and handled herself very professionally. Job well done everyone! read more

On 3/23/2018 We visited B J's for lunch. Our visit from start to finish was excellent. The young lady at the front was very pleasant and got us seated within 5 minutes. The young lady that seated us was also very pleasant and made us feel welcome. Then came Sean our waiter. He had a friendly demeanor and a ready smile. He made us feel important and even laughed at my corny joke. He made sure our drink glasses were kept full and made sure we were doing alright throughout our meal. The food, what can I say. I had the hot Tennessee chicken that was absolutely mouth watering and delicious. Couldn't have been done any better. My lady had one of the other new chicken sandwiches ( I can not remember which one ). She said it was fantastic. Overall the experience was one to brag about. I definitely recommend this place. You can't lose. read more

Really bad service tonight. Took our friend out for her 21st birthday. 10 people. Took 30 minutes to get a shot once ordered. Longer for food. Checks were all wrong. Waiter forgot he took someone credit card. Not a great birthday experience. read more

I am not usually a fan of chain restaurants. Bj's is the exception. Consistently good food, pleasant service, and an extensive beer selection. Bj's brews an excellent wheat beer that is the best wheat beer I have enjoyed outside of Germany. My wife likes the Lightswitch lager. There's an exception to everything, Bj's restaurant and bar is our chain restaurant exception. read more

We were a group of 8 for our granddaughter's birthday. Made reservations for 5:15. Finally were seated at 5:45. The explanation was that the person that took the reservation did not write down how many in our group so we had to wait for a table to become available. Waiter was swamped with tables which caused him to be un-attentive to our table resulting in poor service. Ice tea arrived with no straw. No eating utensils yet so had to find some. At time of billing tickets were not correct. Beer is more if ordered at your table than it is if you drink your beer at the bar. The prices have gone up past being the food equaling the price. Overall an unfortunate dining experience for a Birthday dinner out. We will not be going there again. read more

Three stars because BJ's is pretty consistent although this particular time was not my fav...green beans were undercooked and my rib eye was rare instead of med. rare. Oh well, points because that salted caramel pazookie is soooo good, even if it was burnt slightly. read more

The restaurant looked busy but our party of two was seated in the quoted 10-15 minutes from walking in. Small amount of seating is available for waiting. Thursday special was ~$13 for a 1/2 rack and side or a tri-tip and side and both had a pazookie as well. My friend and I sat in the restaurant and timed our visit for happy hour appetizers but didn't know until after we were seated that the menu is only available in the bar, bummer. I tried to order the truck-tip but unfortunately it was sold out so I rooked the ribs as a substitute. No wet naps provided, and slightly dry meat but great sauce flavor and portion. I got green beans as a side and they could have been cooked a tad longer but they had a good crunch. Some flavor even butter would have been great but not much to them. Their Carmel pazookie was fabulous. Drinks were also great, $10 and $13 each. read more

Steak is ok. Although it could've been worse, Texas Road House has better. Chicken tastes weird, rice tastes weird, and aspergers falls apart from being so dry. My meal was overall weird, lesson learned. Not worth the 20 dollars I paid for it. I'll be coming back for sure due to the amazing Pazookies, but I doubt I will get another steak here. If it weren't for Pazookies and strong drinks they'd have earned themselves a 2 stars. read more

Look. I admit it. I have a bias. I am not a fan of chains. Something gets lost on me as the passion of food gets pushed aside for expanding a business. My hang up. That said, while all though they have a super huge menu which usually means, in my experience, lots of mediocrity as the only way to stock such a vast menu is to use lots of processed, frozen, or canned foods, they execute better than average. But that is not why I am compelled to review. It's the service! Service is a barren wasteland in Oregon and these guys are the oasis. Especially the ladies in the bar...well, maybe only them because I only sit in that area, but I assume the rest are good too! I am never disappointed by the food, but I am always happy with the service. read more

Never Again. Granted, we were a big group but this is a big restaurant clearly geared for groups. We arrived at 12:30. We waited a full hour to have the waiter take our order. It was the waiters choice to split bills by family. The food came fast but we scarfed it down having waited so long. At 2 we asked for our bill. By 2:30 half our party was gone and still no bill for our side. I was looking for answers and was waved away by our waiter. I then went to the front of house and informed them that we had to leave and we just wanted to pay. A few conversations later and were told it would be a further 10 min. The store manager was now involved. 12 minutes later we guessed and left money on the table. Ridiculous service for only ok food. read more

Today I called asking what we could do because there was no option online to use a gift card, an employee, Jeff, was so kind and explained the process and we were able to place the order and have it ready then use our gift cards when we arrived to pick it up. He went the extra mile to make sure everything worked out and everything came out perfect. During these trying times kindness that Jeff displayed is so vital. Thanks for hiring great people like Jeff! read more

I can't actually believe how awful this restaurant is and is still in business... It was almost comedic.. We ordered the chips and spinach artichoke dip.. The dip is served cold and the chips were chewy and sodden with grease.. I ordered the fish and chips and the plate it was served on was coated in a sticky goo.. I got it all over my hands when I tried to slide my plate closer to me.. I let a helpful waiter know and instead of apologizing profusely, I received an explanation of "the plate beneath mine must have been dirty"....awesome? I was offered some wet naps but a trip to the washroom was the only thing that could get that viscous mess off my hands. They bring my meal back after dumping it onto a presumably cleaner tray.. It is stone cold by now.. I bite into my fish and it is raw as is the batter.. I actually spit it into a napkin.. 100 bucks later.. I'm starving and late for the movie.. Completely ruined my evening. The food is awful and the service was worse.. Don't waste your money or time. read more

If you need your employees to wait until the literal minute they start their shift to clock in, i judge you as a business owner. I can see multiple staff people waiting in the to go area to clock in. Dont bother ordering delivery through grubhub if you want it in a reasonable amount of time. If you were curious, they pretty much ignore those orders until it sujts them. Drivers have been known to wait for an hour for the order they are delivering. The staff is usually friendly enough. I take into account the previous red flag clock in behavior and assume their manager or owner is terrible to work for. read more

Tuesday night. BJs is a bit busy for those who know. Our waitress, Tara made sure we had our food in a timely manner. She was awesome and so nice. Thanks Tara! read more