Restoration Hardware (RH) - An Overpriced Nightmare with Zero Accountability…read more Let me start by saying this: RH is not a luxury brand. It's just expensive furniture wrapped in awful customer service and poor execution. My experience was beyond frustrating, and I wouldn't recommend this store to anyone -- not even my worst enemy. I purchased a bed from RH in January 2025. The delivery was made in February, and of course, the delivery team damaged the center support rail -- the main structural beam that runs from the headboard to the footboard and supports the mattress. And yes, RH's own team acknowledged they broke it during installation. They even called customer service while still at my home. Later, I received a call from RH offering two absurd options: (1) wait two months for a replacement rail, or (2) wait until July for a full bed replacement. So let me get this straight -- I pay for a luxury bed, your team breaks it, and now I have to wait months to get what I already paid for? I chose the rail, just trying to be reasonable. Big mistake. In March, they showed up -- with the wrong part. I was furious. I told them I no longer wanted the rail -- I wanted a new bed, period. RH then told me it could be delivered by June. That's right -- June. So I'm expected to sleep on a broken bed for four months because they messed up? Out of pure desperation, I drove to the Tampa showroom hoping someone with authority could resolve this. I got the same robotic answer: "It's coming from overseas." You know what? I don't care. That's not my problem. You broke it. You fix it. Don't sell international goods if you can't back them up with real service. Finally, in early April, the replacement bed was delivered -- yes, earlier than expected. And honestly, the delivery team that day was great. They were professional, explained how the mattress support could be adjusted for height -- something I wasn't told originally. But let's be clear: one decent interaction does not make up for two months of delays, excuses, and total lack of accountability. Now, here's where it gets even more ridiculous. I also bought around 40 cabinet knobs from RH. According to the product description and assembly instructions, each knob should come with two screws of different sizes -- which is crucial because I had already measured and knew which size I needed for my kitchen cabinets. When the knobs arrived in February, they all came with just one small screw -- not both sizes as advertised. Again, I reached out to RH. And what did customer service say? "The product only comes with one screw." Excuse me? The manual on your own website says otherwise. I even sent screenshots. Their response? More email ping-pong and "we'll escalate it." I visited the Tampa store again, and while the staff were friendly, they were just as helpless -- they repeated the same useless line: "We're looking into it." I even gave them an easy out: Buy the correct screws locally at Home Depot or Lowe's and ship them to me. It would've cost them what -- $10? Problem solved in a day. But no, they made me wait over a month, as if they were sourcing the screws directly from a mountain village in China via camel. All that for screws. I couldn't believe it. What kind of "luxury brand" can't be bothered to fix a basic error or invest $15 to keep a customer satisfied? This is not luxury service -- this is amateur hour. The truth is RH is all about appearance -- overpriced products, big showrooms, and zero follow-through. There's no customer focus, no urgency, no accountability. And once they've made the sale? You're on your own. I will never buy from RH again. If you value your time, your money, and your sanity, go to literally any other furniture store: Rooms To Go, City Furniture, El Dorado, West Elm, Crate & Barrel -- hell, even IKEA does a better job standing behind their products. RH is not worth the price, the stress, or the wait. Avoid this place.

5/3/24 - Fulfilling our daughter's wish for a birthday lunch there was a memorable experience. We…read morehave a large RH in Tampa, FL but while it provides a great view of the airport plane arrivals and departures, there is no restaurant. It was hard to imagine that this would be worthy of her bucket list. Walking off the elevator we were awed by the gorgeous botanical garden (green house) atmosphere that we stood in. It was all the more beautiful on a cool but sunny day and brilliant blue sky we saw through the glass paneled roof. We had a reservation and were quickly taken to a corner table with views of the lovely terrace, lovely chandelier and beautiful room in which we sat. Our server, Leasha, quickly greeted us, then gave us a few minutes to look over the menu. It's not enormous but had plenty of enticing dishes. We had several questions for Leasha when she returned. She identified customer favorites and a great wine to accompany various items. Her suggestion of the Gruner Schloss was terrific with our entrees and sides. We ordered the Wild Mushrooms, Truffle fries, a Truffled Grilled Cheese, a Lobster roll, and an Avocado Toast. Every item was delicious to the last bite and last drop. Leasha then surprised us in bringing a Dessert Birthday Cookie that the 3 of us shared. Great service. Great food. Beautiful surroundings. While not an inexpensive meal, it was a great value for this special occasion.

Love IKEA! It does get hectic on weekends and lines to checkout can be extremely long but I love…read morethe variety of stuff this place has. The prices are very fair. Some items are more "cheap" quality than others but overall, decent. I love the showrooms and being able to touch and experience what it actually feels like to be in that room. My son loved the kids section. He had fun running around and exploring the different rooms and playing with the display toys.

The kitchen designer got the order completely wrong. I ordered this kitchen in the store and…read moretrusted that the sales rep was ordering what I told him my need was. I drove 100+ miles and picked up my kitchen. After spending a few hours assembling the cabinets I realized that the cabinets were not the right size. 30" vs the 36" I had indicated that I needed. I was Not happy but decided to just deal with it and use what I was sold. When I went to install the cabinets on the wall I realized that the over the refrigerator cabinet was 24" deep instead of the 14" that I had requested to match the depth of the rest of the cabinets. This was a deal breaker for me as this cabinet door would not open due to it hitting the refrigerator hinges. I called customer service and spoke with someone that I could barely understand and explained the situation. When I was done explaining, the line was disconnected!!!. I started over and spoke to another person that was hard to understand with a dog barking in the background. This person set me up with an online appointment to resolve the problem. Six hours later I had the online appointment where the nice person that I could understand explained to me that they only designed kitchens and had no authority to resolve the situation. He then gave me a phone number to call to resolve the situation which was the same number that I had originally called. I called again and the individual I spoke to didnt seem to have enough knowledge about their product to help me. At this point I asked to return the cabinets. Ikea will pick up the cabinets in 9 DAYS. Then 5-6 business days later I will be refunded the money. So now I have to wait two more weeks to be able to reorder cabinets elsewhere because my money is tied up by this fiasco!

Fun and fascinating place to explore for furniture, home decor and some repurposed pieces salvaged…read morefrom former homes. The eclectic inventory is not mass merchandise and may not have mass appeal to folks who prefer more mainstream items but if you have a thing for old typewriters, cherish furniture that has been refurbished and painted in some eye-catching colors or just need a boomerang or large Louis Vuitton suitcase, check it out! Prices are appealing and accommodating to a wide budget range. Located in the Channel District, Maven Designs bills itself as a combination art gallery, vintage store and source for collectibles and it more than lives up to all of those roles. Love finding merchants that offer something different from the chain stores and love finding items rescued, revived and ready to start the next chapter of their lives!

Maven Designs is my favorite place to find unique decor for my home and office! The owner, Eby,…read morealways has a great mix of antiques and modern items.. with new and different pieces every time I stop by! Hands down the best vintage/novelty store in Tampa!

Amazing place!!!! Things you didn't know u needed!! Little odds and ends, furniture , decorations…read more Really can't wait to go back.

This place is kind of a mix of Home Goods, Michael's, and Big Lots…read more They have holiday decorations and gift baskets, cloth/fabrics, cookware, smaller scale furniture items like recliners,office and dining chairs,and some appliances. The store is very clean and the employees are very helpful. We needed two chairs and didn't want a whole set. We found two gray ones for $80 each Most were between $100-$150 each. Parking is plentiful since it's in a big plaza. It is not as big as Hobby Lobby near the outlet mall,but there is something for everyone here.

OMG from start to finish, this was such a great experience. We popped in to Palm Casual on our way…read moreto another store [not expecting to find anything] and while we did leave after looking around and we did visit the other store, Steve and the team had already captured our hearts. He even told us who to ask for at the other store! More importantly, they had a better selection of what we were looking for and MUCH better prices. We did have to wait a few weeks, but we were able to order exactly which fabrics we wanted and they delivered precisely when they said they would. Run, don't walk to Palm Casual Patio Furniture in Tampa if you are looking for a great purchasing experience and amazing selection and service.

Steve and the Palm Casual team provide outstanding services. We gifted an outdoor furniture set -…read morecouch, loveseat, cocktail table, and side table to our parents. They stock a huge selection of high quality furniture. To say my parents are happy is an understatement! Our family has been enjoying coffee and conversation on this beautiful set. Ordering and delivery were flawless. Many thanks Steve and team. 5 stars!

I thought this store was too big, loud, and hard to find products…read more I guess I expected to be more like Hobby Lobby and I felt it was more like Dollar Tree. They did have lots of soft blankets for sale and the clearance section had decent prices. We could not find items easily that we were looking for and didn't seem to find anyone to help that wasn't on a register. If you're looking to shop early for a holiday at full price they have it (Easter, 4th of July, St Patrick's day) I suggest waiting for the clearance prices. This store was too impersonal and commercial for me.

This used to be a great place to shop for reasonable home décor and outdoor pottery. It's still…read morevery reasonable compared to other home stores. It's also a great place for holiday décor sales. The Halloween & Thanksgiving items are 75% off, and the Christmas items are 50% off as of January 2024. Unfortunately, this last visit was a mixture of the good and the ugly. The good was that they are stocking even more items than ever before. If you can't find it anywhere else for a good price, then you'll definitely find it here. The employees are always very nice & helpful. The ugly was the restroom situation. I should have known right away when I saw the dirty door leading into the restroom. I'm not exaggerating when I say it is absolutely atrocious. I certainly hope that the employees have their own private bathroom. To add insult to injury, they had no paper towels or toilet paper in the dispensers. Most likely because they were all rusted and falling apart. The toilet paper roll was just sitting on top of the toilet tank lid. The paper towel roll was by the sink. How many hands have touched these paper product rolls? It was horrifying! I had to use my own hand sanitizer after touching that towel roll. The only thing operational in that restroom was the soap dispenser on the wall. Honestly, I don't remember it ever being this unsanitary. I hope management can get with their corporate office to get a total renovation. It's very sad.

Great place for your organizational needs…read more I came here with the sole purpose of finding a container for my bathroom where I could put all of my skincare products. I left with a bookcase, storage cubby, and two large benches that now hide toys. They were having a great sale that had 25% off the entire store and in the back left there was 70% off clearance items. That's how we walked out saving about the same amount of money that we spent. I have to say I really enjoy seeing this stuff in person instead of ordering online. Many times I've been surprised by either the quality or the size of things that I order off of Amazon, there's something to be said about being able to see it in person. Again, I didn't even know I was looking for benches, but the moment I saw them, I thought that is so much nicer than just having things in boxes. This isn't a place you go to save money, because I'm sure some other organizational thing will catch your eye and you'll decide you need it. I don't think this is a bad thing because a cleanly house helps ease the mind. Everyone working there was so friendly, they saw us struggling with boxes and came and grabbed them to put upfront for us. On a Saturday at around noon it was surprisingly not busy at all. I will definitely come back to get more things to hide all the clutter in my house.

Nice and spacious Container Store location. Tons of containers and storage solutions. I went in…read morelooking for dispensers but didn't find what I was hunting. They said there was a sale but everything looked normal price to me.

Wish they were not just a catalog now. They were a great store till they changed buyer in middle of…read moreCOVID. WHAT A MISTAKE! Bring your old buyer back no wonder you are out of business. I can't find anything I need at your store anymore and you used to be my favorite store.

Review actually for B,B, & Beyond online ordering not Tampa store. Expensive Nautilus sheet set…read morepelled after light used & careful laundering. customer Service will do nothing since purchased over 30 days ago. Customers beware! They do not stand behind flawed quality of products! Customer Care is really Non- Care!