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    Wool Kitchen & Bath Store

    2.3 (7 reviews)
    Closed Closed

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    Ferguson Bath, Kitchen & Lighting Gallery

    Ferguson Bath, Kitchen & Lighting Gallery

    2.9(27 reviews)
    2.0 miWest Tampa
    $$$

    The incorrect fixture was ordered by Ken, the designer at the Tampa location showroom on Willow,…read morefor the master bathroom project. I sent multiple emails requesting additional supplies, but unfortunately did not receive a response. I also attempted to contact him by phone, but my calls were not returned. Due to the lack of communication, I had to drive to the showroom several times to reach him in person, which is over a 45-minute drive for me. Eventually, I was able to obtain all of the materials needed for my projects. Overall, Ken did assist with selecting the fixtures for my projects, which is part of his role. However, improved communication, responsiveness, and a more welcoming customer service approach would greatly enhance the experience for future customers.

    We just finished a master bath remodel job. We went to Ferguson's for a new bathtub, all the tub…read moreplumbing and all the plumbing for a new shower and two new sinks. All of the materials were delivered to our house within a day, or on the day we requested. Kenny was our salesperson and contact. He was well-informed and was very helpful. When we had an installation issue (the installer's fault), a call to Kenny got the issue resolved. (This included a late Friday at closing time email!) The showroom has a great selection at different price points, worth your time to visit and shop. Highly recommended for good service and selection. Ask for Kenny.

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    Ferguson Bath, Kitchen & Lighting Gallery - Ferguson Home Signage

    Ferguson Home Signage

    Ferguson Bath, Kitchen & Lighting Gallery

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    Ramos Marble & Granite - Kitchen

    Ramos Marble & Granite

    4.0(26 reviews)
    1.9 miWest Tampa
    $$$$

    Had a great experience with Ramos Marble & Granite installing my bathroom countertop. The two-man…read morecrew (I remember one goes by Jr!) was friendly and got right to work as soon as they arrived. They truly went above and beyond -- even cleaning up the mess on my driveway before they left. I'm honestly so happy with the end result. This company was referred by my cabinet installer and I can't speak highly enough of the experience.

    Complete Failure, Property Damage, and Total Refusal to Take Responsibility…read more This was one of the worst home renovation experiences I've ever had. I spent over $20,000 with Cabinets To Go, who used Sage Surfaces to coordinate installation and hired Ramos Marble and Granite in Saint Petersburg, FL to do the work. What followed was incompetence, damage, and complete disregard for the customer. The problems started immediately. During the first install, Ramos installed the wrong backsplash (4" instead of the full backsplash I ordered). That mistake required everything to be torn out and redone. During the second installation, I stayed in the room specifically because trust was already gone. That decision proved necessary -- I personally watched the installer drag my stove across my floor instead of lifting it, leaving a long, obvious scrape in my new flooring. When I reported the damage, Ramos' operations manager asked for photos, which I sent immediately. A few hours later, she claimed their installer never moved my stove at all -- a statement that was simply untrue. She wasn't there. I was. I then escalated to Cabinets To Go and Sage Surfaces. Both companies said they were "working on it," then did absolutely nothing. No follow-up. No accountability. No compensation. The estimate to repair the damage is $1,800. This entire experience exposed a system where everyone takes your money, no one takes responsibility, and the customer is left paying for contractor damage. For a national brand and a $20K+ purchase, this level of negligence and indifference is unacceptable. If you're considering Cabinets To Go, Sage Surfaces, or Ramos Marble and Granite, understand this: when something goes wrong, you're on your own. I would strongly advise looking elsewhere.

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    Ramos Marble & Granite - Game room Bar

    Game room Bar

    Ramos Marble & Granite - Game room Bar

    Game room Bar

    Ramos Marble & Granite

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    Wool Kitchen & Bath Store - kitchenandbath - Updated May 2026

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