Only one star because the showroom and selection is amazing and kept this review from being zero…read morestars... The two women working the Saturday afternoon we stopped in were so rude. They didn't bother to greet us as they just stayed planted at their two desks. When my husband inquired about one of the pedestal sinks, one of the women slunk over, told us the size options and then just walked off. We stayed a few minutes longer but left as it was clear they were not interested in making a sale that day. I guess this company has all the business they need for now. We won't be back.

We just bought a house and was looking to upgrade a few things in it like a new kitchen faucet,…read moreshower hardware, etc. We originally didn't plan to go, but was driving by and stopped to see what selection a local place had over shopping at, say, Amazon. They do have a wonderful selection and some items we would haven't considered had we not stopped in. We picked out some items which we have now taken delivery on. While we were there, we were interested in some higher end items like a steam shower and one of those fancy toilets with a heated seat, automatic everything, and lights. We were told we would be emailed more information on the steam shower. Never got it. I called to check on the email. Told it would be sent shortly; still never got it. We checked spam/junk folders - nope. No communication about order status or follow up from sales person asking if we had questions. I walk in to ask for an order update and 1 piece had been previously delivered to the store and the 2nd had arrived that day. Again, no communication items had been received. I ask for previous email to be sent to my email for review and emphasize that IF we were going to invest in a steam shower we would have to order asap as the shower is currently demoed. AGAIN NO email. I did consider staying until I received the infamous email, but thought I was overreacting. So much for buying local. Bottom line: Great selection. 2 stars Horrendous customer service! 0 stars

Excellent service and care. I enjoyed working with Vicky and our GC Daniel was great! They are neat…read moreand keep things moving.

Great communication and follow up with sales person Lacie. Also crew was professional and very…read moreskilled. Highly recommend.

Thanks to Ken's guidance and expertise, Ferguson was the perfect place for fixtures and lighting to…read morehelp complete our bathroom remodel. Never imagined it would be so much fun!

The incorrect fixture was ordered by Ken, the designer at the Tampa location showroom on Willow,…read morefor the master bathroom project. I sent multiple emails requesting additional supplies, but unfortunately did not receive a response. I also attempted to contact him by phone, but my calls were not returned. Due to the lack of communication, I had to drive to the showroom several times to reach him in person, which is over a 45-minute drive for me. Eventually, I was able to obtain all of the materials needed for my projects. Overall, Ken did assist with selecting the fixtures for my projects, which is part of his role. However, improved communication, responsiveness, and a more welcoming customer service approach would greatly enhance the experience for future customers.

I wish I could give this company 10 stars! We had a very…read moreunpleasant experience with another company. My husband and I tried to save a few dollars and it ended up costing us not only more money but also a lot of mental anguish. Then came two angels from Salt & Pepper construction-Nadav and Nathan! From the very first moment, we felt a real connection and a sense of ease. We add an additional floor to the house and it was definitely not an easy project but they handled every part of it professionally and with so much care. They added their own unique touch, guided us through the design and helped bring our vision to life. Our new master suite feels like a luxurious hotel room! Thank you for making our dream come true and giving us peace of mind, even when unexpected challenges came up. We will definitely use your services again in the future!

We had a unique project that included some kitchen updates, doors and trim throughout the house, as…read morewell as framing out a new pantry space. Our project manager was Or who coordinated and communicated the project from the quote to the end of the project. He was very helpful and all of the contractors were very competent and fast. We are very happy with the final project and would recommend working with this team for any size project.

Review for Floor & Decor; 2913 North Dale Mabry, Tampa…read more We stopped in on Saturday not really sure what tile we wanted, and we were fortunate to meet Cara. She was outstanding from start to finish. Cara took the time to walk us through options, helped us narrow down our choices, and made sure we left with the perfect tile at a great price. After our first purchase we realized we needed three more boxes. We went back, and Cara happened to be there again. She made the process quick, easy, and just as smooth as the first visit. Cara is the best. Exceptional service, knowledgeable, and truly customer focused. Floor & Decor is lucky to have her. Highly recommended.

Hard to find someone to help you and issues with tiles that you would like to purchase being crackedread more

Had a great experience with Ramos Marble & Granite installing my bathroom countertop. The two-man…read morecrew (I remember one goes by Jr!) was friendly and got right to work as soon as they arrived. They truly went above and beyond -- even cleaning up the mess on my driveway before they left. I'm honestly so happy with the end result. This company was referred by my cabinet installer and I can't speak highly enough of the experience.

Simply the best customer service and client communication. Always love a business that does what…read morethey promise. Great people, beautiful stone and precise fabrication and installation. Well done!

I hired Revive to remodel my kitchen. My main concern was that i didn't get a cheap Home Depot like…read morekitchen. I wanted real wood and Dovetail drawers. That what I got! This is my fourth kitchen remodel on what should be the last house I ever live in and I feel great to have found them! After meeting with numerous kitchen design companies, I choose to work with Michael. Michael presented me with not only the most cost efficient option but also was very knowledgeable and willing to work with me. When I was initially looking for a kitchen designer I thought I wanted someone with a showroom and who would act as a project manager. However, I quickly learned that neither a showroom nor project manager was necessary. They met with me at our house to discuss the design and project multiple times (and would have met with me more if I had asked him to). They were also always willing to give me his opinion regarding colors, hardware, etc. and guide me as needed. What I especially liked about them is the straight forward manner and honest opinion. The crew were extremely professional and I enjoyed working with them. As with any major renovations there were small issues that arose during the process but they jumped in and corrected the issues immediately. The finished work product looks great and the design is terrific. I highly recommend Revive Design and Renovation

Very professional staff. The designers all have a four year degree in interior design or more in…read moreaddition to vast experience in Kitchen and Bath design!

Justin, the manager helped me to purchase a new microwave over the range. He was very helpful in…read moretransferring my best buy gift card and telling me what was available. I came back to pick it up, he even helped put it in my car. Great service and great showroom

Thank you for helping us pick out the perfect hardware for our home--from the door knobs to the…read morecabinet pulls--everything looks amazing and the quality of the products is superior! Excellent costumer service and high end hardware--love your store--we had an exceptional experience.

We came to Gaspar in search of knobs and pulls to replace our existing ones on our kitchen cabinets…read moreand drawers. We loved their gorgeous selection, although we and had no idea how much of a challenge this would be. Throughout the whole process, Judy was very helpful, knowledgeable, and pleasant to work with, and we love how our cabinets look with such gorgeous, high quality knobs and pulls. When we are ready to upgrade our bathroom cabinets, we will definitely be back.

We are wanting to replace the carpet in our home and looking for ideas. We stopped by The Tile Shop…read moreto see what they had for selections. They do have a pretty big variety of options, and a little more pricey than some other places we have been, but the material seems to be pretty good. The associates do not interact with customers from my experience. I do not like employees who want to shadow customers around, but you could at least say hi and let us know that you are there if needed.

very helpful and knowledgeable…read more had tile delivered on schedule...wish i could say the same for the tile installer (al's flooring) very nice selection and prices were quite good as well would recommend and use again.