About Face Cabinetry recently completed a kitchen and bath project and I'd like to add my personal perspective regarding the final outcome. While we did incur some challenges throughout the process, the final product turned out to be quite beautiful in my eyes. The kitchen is now light, bright and elegant, and the new built counter height master bath vanities are great, with lots of new drawers for storage. We did incur some additional delays that also were not of their doing, such as faucets that did not arrive on time or without essential parts. Chris and his team worked patiently through the process to final completion, and did so in a responsive, professional manner; always pleasant to work with. Bottom line, in my view, the value proposition that About Face Cabinetry offers is excellent. I would recommend and would be pleased to hire them again. read more

See all

My wife's dream kitchen/bath remodel by About Face Cabinetry turned into a nightmare. I would not recommend them to anyone. Chris only came on site several times during the 1-week project and never really inspected the work. The quality of workmanship on the installation was very substandard. The job included 1) replacement of all kitchen and 3 bathroom counter tops with quartzite stone 2) replacement of all master bath cabinets to 34" height and 3) refacing of all kitchen and master bath cabinets. To begin with the kitchen countertop sections were either measured and/or cut incorrectly and required considerable work to fit. The top section piece was so far off that they had to remove it and cut it down to even the overhang gap all along front of this section. This failed as the variance is still evident. This same section had a chipped edge on the back side, so they simply tried unsuccessfully to grind it out. The intermediate backsplash pieces were cut too high and so when the top section was placed on it and to get it level required spacers for support on the back side because of a ¼" gap. About Face Cabinetry added 2 iron support brackets for only an 8" overhang saying that the stone is so fragile these are required and then simply used white calk to fil the ¼" gap. Several sources for stone support bracket installation requirements provide information showing that support brackets are only required on overhangs greater than 16" not 8". There are 7 cut outs in the intermediate backsplash for electrical outlets so instead of taking these to the shop for proper cut out the sub-contractor Space Granite, LLC used a circular saw on the driveway...yes that's right a circular saw for rectangular cut outs in 30mm stone...to hack out rectangular holes. Needless to say, the saw kerf overcuts in the 4 ¾" high backsplash section in order to cut in 2 ¼"x 4" holes for the electrical outlets severely weakened this section to the point where on the one end the stone broke apart in 2 places. Again, About Face Cabinetry s solution was to patch and glue in these pieces. The saw cut kerfs were so long that they required us to purchase the oversize electrical outlet cover plates in order to cover their shoddy work. They failed to match the intermediate backsplash seam with the lower countertop section seam also. There were gaps at each end of the upper countertop section where it was supposed to meet the walls. These gaps were not even the same width along their length, being ¼" at one end and 3/8" at the other and again the solution was caulk...this time they used white caulk instead of clear like the rest of the places and did not even tool it properly. Finally, they did not cut the backsplash behind the microwave correctly and had to return to cut it after installation on the wall which added unnecessary dust to the house. Now for the cabinet refacing which again shows poor quality work. The glued Formica edge strips are sharp in places and coming unglued. There are seven original wood pieces that they would not cover....approximately 10' x 1/2" of Formica overall. This is a great testament to quality work as you open the doors to show someone, and they see reface vs replace right away. The gaps between cabinet doors are inconsistent and evident. The glued panel below the kitchen sink is still unglued on the left side even after they did their punch list corrections. Please see attached pictures which cannot really capture the detail but will give you an idea of the magnitude of defects. Again, the franchisor Chris was on site day one for a walk thru with the sub-contractors and then we only saw him for an hour or so a day, at which time he did not do any detailed inspections of the work progress. About Face Cabinetry placed a sign on our lawn on day one apparently proud of their work and advertising to our neighbors. Unlike the readers of this post who will have to decide based on my description, and pictures, those seeing the sign will be invited to see for themselves up close About Face Cabinetry work quality. read more

See all

Wow that is my review! We got 3 bids and met with three contractors. After discussion and prayer we decided on About Face. They did everything as they said and worked with us to get the kitchen that works for us. We had the standard builder style cabinets with a granite color that did not work for us. With the help of the team at About Face we now have a kitchen that works for us. We changed some doors to drawers and discussed all the changes we could make to make our kitchen work for us. Custom shelves and a trash can pullout which replaced the annoying one installed. I am 70 years old and expect this to be our last home here, I love cooking and entertaining so a working kitchen is vital. The installation was organized with the kitchen cleaned after every days working session. Wonderful people! A remodel is never pleasant but they made it as pleasant as possible. Price was comparable and was priced fairly and to us worth every penny. I highly recommend this company. They will work with you to get you exactly what you want. I encourage you to consider them. They also replaced the granite with beautiful quartz it is gorgeous! They also put cabinets in my laundry room and customized my pantry which I love, love love! read more

About Face Cabinetry & Refacing - a kitchen - General Contractors Near Me - Lutz, Florida

See all

Definitely recommend this company. They are family owned, pleasant to do business with, caring, do an AMAZING QUALITY job and reasonably priced. Cannot say enough about them. They appreciate the business which is hard to come by these days and are compassionate about what they do. read more

I cannot say enough about my experience with About Face Cabinetry and the principles Elly and Eliezer Valentin. From the consultation, where they explained the process thoroughly, to the description of the materials they use and color options, I entered into the contract confidently and with great expectations. I was not disappointed! Having had some unfortunate experiences with contractors in the past, I can say without exaggeration, that from start to finish, this was a painless experience. Dealing with this couple was a joy. They return calls promptly, they are punctual, they work neatly and clean up after each visit, leaving the work site as though they had never been there. The workmanship is top notch and my kitchen was transformed as to be unrecognizable. it is without reservation that I recommend About Face Cabinetry for a fair price, a job well done and the bonus of interpersonal relationship before, during and after. read more

If you're looking to have cabinets updated and want a company that does meticulous work and really pays attention to detail do not use About Face. They literally slap it together and move on. Even after we complained and they returned to finish touch ups, the lack of craftsmanship shines through. read more

Don't bother getting quotes from other companies. About Face delivers a well rounded package. The quality of the work, customer service and price are all top notch. I am very happy with my new kitchen. read more

I can see why About Face has a perfect five star rating. Very happy with the whole process from start to finish. Would not hesitate to recommend them. Sean was super - very attentive to details and a perfectionist. read more