I would not recommend. They just finished installing countertops, replacing floors and installing…read moresome floating shelves. They were supposed to be done June 10th, but they were done June 29th. For floors and countertops, work was very sloppy and everything was done without care, you had to be on top of them to address any details. Honestly, you are better off paying a little more and less headaches along they way. If you decide to go with them, it will take double the time they say, it will be sloppy work, and you have to get mad at them to get anything done.

My experience wasn't terrible, but unfortunately, it wasn't great either…read more To start on a positive note, Matt was very helpful. He explained the process in detail, made sure we understood each step, and helped us feel included throughout. That part of the service was excellent and much appreciated. However, things took a turn when the installers arrived. From the moment they stepped on site, one of them began complaining--about the sink we purchased, the lack of parking, the sales rep supposedly not informing buyers about issues with dual-mount sinks, and more. Despite the negative attitude, the work was eventually completed... or so we thought. Just as they were about to leave, we noticed only one faucet hole had been cut instead of two. When we pointed it out, the installer returned to fix it, but not without more grumbling and clear frustration. This isn't just about one poor attitude. It's a missed opportunity for your business to ensure customer satisfaction and build long-term loyalty. To the owner and management team: There's great value in following up with customers after an install. A simple call to check in--"Are you satisfied? Can we do better?"--goes a long way. But in our case? Not a single call. No one reached out. It's disappointing and sends the message that once the job is paid for, the relationship ends. If you don't show your customers you care about their business, why should we continue supporting and growing your business.

Had a great experience with Ramos Marble & Granite installing my bathroom countertop. The two-man…read morecrew (I remember one goes by Jr!) was friendly and got right to work as soon as they arrived. They truly went above and beyond -- even cleaning up the mess on my driveway before they left. I'm honestly so happy with the end result. This company was referred by my cabinet installer and I can't speak highly enough of the experience.

Simply the best customer service and client communication. Always love a business that does what…read morethey promise. Great people, beautiful stone and precise fabrication and installation. Well done!

Excellent communications, installation, service and staff!…read more Thank you, all, for the very recent service work with expert repair and detailing by Ethan! Highly recommend!!!

Top notch company!! Designs that will blow your socks off. Prices very fair, workmanship during…read moreinstall is stellar. All employees and especially the owner take pride in what they do!

Step Up Home Improvements did an amazing job renovating my home, new flooring, painting, and a…read morekitchen remodel. The team was professional, on time, and the quality of work is top-notch. Everything came out beautiful. Highly recommend!

BUYER BEWARE! I purchased my home in 2022 and immediately wanted to remove the bedroom carpet and…read moreadd tile. My home was newer so I was able to find the exact tile as in the dining/living room. Step Up Home Improvements had great reviews, were very prompt in responding, and gave me a reasonable price so I chose them to install my tiles. Pierre Grand was the representative from the company that was my contact for the job. I assumed he would be installing the tile or at least supervising but he was nowhere to be found when the workers came to install the tile. The workers did not speak English so there were multiple issues with not being on the same page. My mistake was assuming the workers would know I wanted the grout lines lined up straight. My wife and I had to continually ask the worker to line up the grout lines evenly and the worker would get noticeably upset. At one point, I was not home and my wife asked him to correct it but he said in broken english "Don't worry, no one will notice it". Since I am conversational in spanish, I rushed home early from work and had him correct it. The above is the main issue I had with the workers/company. They pay very little attention to detail and just try to get the job done and get out. I expressed my concerns to Pierre and he offered me $200 but never received the money. I would NOT recommend this company.

About Face Cabinetry recently completed a kitchen and bath project and I'd like to add my personal…read moreperspective regarding the final outcome. While we did incur some challenges throughout the process, the final product turned out to be quite beautiful in my eyes. The kitchen is now light, bright and elegant, and the new built counter height master bath vanities are great, with lots of new drawers for storage. We did incur some additional delays that also were not of their doing, such as faucets that did not arrive on time or without essential parts. Chris and his team worked patiently through the process to final completion, and did so in a responsive, professional manner; always pleasant to work with. Bottom line, in my view, the value proposition that About Face Cabinetry offers is excellent. I would recommend and would be pleased to hire them again.

My wife's dream kitchen/bath remodel by About Face Cabinetry turned into a nightmare. I would not…read morerecommend them to anyone. Chris only came on site several times during the 1-week project and never really inspected the work. The quality of workmanship on the installation was very substandard. The job included 1) replacement of all kitchen and 3 bathroom counter tops with quartzite stone 2) replacement of all master bath cabinets to 34" height and 3) refacing of all kitchen and master bath cabinets. To begin with the kitchen countertop sections were either measured and/or cut incorrectly and required considerable work to fit. The top section piece was so far off that they had to remove it and cut it down to even the overhang gap all along front of this section. This failed as the variance is still evident. This same section had a chipped edge on the back side, so they simply tried unsuccessfully to grind it out. The intermediate backsplash pieces were cut too high and so when the top section was placed on it and to get it level required spacers for support on the back side because of a ¼" gap. About Face Cabinetry added 2 iron support brackets for only an 8" overhang saying that the stone is so fragile these are required and then simply used white calk to fil the ¼" gap. Several sources for stone support bracket installation requirements provide information showing that support brackets are only required on overhangs greater than 16" not 8". There are 7 cut outs in the intermediate backsplash for electrical outlets so instead of taking these to the shop for proper cut out the sub-contractor Space Granite, LLC used a circular saw on the driveway...yes that's right a circular saw for rectangular cut outs in 30mm stone...to hack out rectangular holes. Needless to say, the saw kerf overcuts in the 4 ¾" high backsplash section in order to cut in 2 ¼"x 4" holes for the electrical outlets severely weakened this section to the point where on the one end the stone broke apart in 2 places. Again, About Face Cabinetry s solution was to patch and glue in these pieces. The saw cut kerfs were so long that they required us to purchase the oversize electrical outlet cover plates in order to cover their shoddy work. They failed to match the intermediate backsplash seam with the lower countertop section seam also. There were gaps at each end of the upper countertop section where it was supposed to meet the walls. These gaps were not even the same width along their length, being ¼" at one end and 3/8" at the other and again the solution was caulk...this time they used white caulk instead of clear like the rest of the places and did not even tool it properly. Finally, they did not cut the backsplash behind the microwave correctly and had to return to cut it after installation on the wall which added unnecessary dust to the house. Now for the cabinet refacing which again shows poor quality work. The glued Formica edge strips are sharp in places and coming unglued. There are seven original wood pieces that they would not cover....approximately 10' x 1/2" of Formica overall. This is a great testament to quality work as you open the doors to show someone, and they see reface vs replace right away. The gaps between cabinet doors are inconsistent and evident. The glued panel below the kitchen sink is still unglued on the left side even after they did their punch list corrections. Please see attached pictures which cannot really capture the detail but will give you an idea of the magnitude of defects. Again, the franchisor Chris was on site day one for a walk thru with the sub-contractors and then we only saw him for an hour or so a day, at which time he did not do any detailed inspections of the work progress. About Face Cabinetry placed a sign on our lawn on day one apparently proud of their work and advertising to our neighbors. Unlike the readers of this post who will have to decide based on my description, and pictures, those seeing the sign will be invited to see for themselves up close About Face Cabinetry work quality.

Bath and Kitchen Gallery recently assisted me in my second home renovation project…read more In both instances they were professional, efficient and reliable. From design to completion Joe, the owner Doris office manager and Kenny lead Foreman were always responsive to any questions I might have had. And the outcomes were always positive and as promised!

We had our old Master Bath completely torn out and we worked with Bath and Kitchen to design a new…read morebeautiful bathroom. I did not want just a bathroom. I wanted a beautiful one and that is exactly what we got! They were so neat and clean. They worked hard to make the project as easy as possible on us. All the guys were great. Mike was amazing and fastidious in his work. Joey, the plumber, was super! Their electrician was also a hard worker. It turned out to be a great experience all the way around. I would highly recommend this company. Love our new bathroom!

Very easy to contact and deal with. Went way out of our way to explain the job and gave us a couple…read morevery good alternatives to what we were thinking. They handled all the permitting flawlessly. They kept in frequent contact with us letting us know the timing and status of progress. My wife and I are beyond pleased with the outcome and the level of service they provided. We highly recommend them for anyone wanting to renovate!

Had a 10x36 sun room installed by Signature. They did a great job for a fair price. I would…read morerecommend them if you're looking for concrete or screen enclosure work.

I called on Tuesday an on Wednesday they were there to give an estimate. I've used them before so…read moreknew it would be a fair price so just had work done. I knew one screen over pool was coming down an thought there might be more from the looks. They checked everything an We did need 3 panels. Plus they did some caulking. Looks good a they were fast.3 out of 12 were bad.

I'd been wanting to rescreen the pool cage and have a bit of renovation done on it, it was showing…read moreit's age a bit. Then in October, Hurricane Milton decided to take down one of our neighbors tall pines which slammed right through the pool enclosure and into our pool. Half of the aluminum and screens were demolished. It took two+ months for our insurance company to tell us that they wouldn't replace it, and to repair it would cost less than the deductible. So we were two months behind everyone else who was looking to repair from the hurricane. We got a lot of quotes. Some companies took a month to get us a quote. Almost no companies would quote us on repair, only replace. Structural integrity and all that. Of all the companies we got estimates from, ASAP was the best with price and communication. It was an easy choice. It took a few weeks to get the project started, but they had told us that would be the case. They pulled the permits and once they got started, it was a matter of days, and ...perfect new pool enclosure. The communication was great the whole process and we are happy to have it completed.