Looked at shower doors today to purchase. The sticker price stated $599. When we got to the…read moreregister, the price was surprisingly higher. The two young men assisting us never offered an apology. I stated that they needed to update their stickers. They stated that the stickers were old and the price went up. As a consumer, not my problem. Receipt attached to this review. On 9/20, Michelle from Floor and Decor contacted me to talk about my experience at the store. Michelle was apologetic and kind. She gave me the price posted in store and credited back my card for the difference. This is stellar customer service! We will return to this location again in the future. Thanks Michelle!

Customers/Contractors Beware:…read more Inspect your purchase before you buy!! We had purchased about $4,000 worth of tile(Ashford classic porcelain 10x60" in soft ash am color and bundled 3 per box). Half of the cardboard boxes were destroyed from the weather(tile was fine). Boxes were drenched and fell apart upon lifting. An entire pallet was this way and made it EXTREMELY difficult to offload by hand. Not sure who to blame. Whether it be the store(Floor and Decor out of Lakeland, FL) or Ashford. If we had known the pallet was in this condition, we would not have accepted it(pallet in blue plastic). We would recommend this store for their product knowledge and assistance. But, we would not recommend this store for loading a product of this expense in this condition. See pics for reference.

Definitely has the most expansive selection of granite, quartz, and marble. They deliver extremely…read morefast (same day depending on what time you go) and are extremely reliable. The customer service is amazing and the quality of the material is even better. I would definitely recommend it.

I was in a terrible need of a bathroom remodel. FL Kitchen and Bath did an EXCELLENT job! not only…read moredid the bring my bath into 2025; it's like a mini-spa. I absolutely could not be more thrilled. Blayne, Constance, and Dariel and crew were a pleasure to work with. I have another bathroom-I will definatly use Florida Kitchen and Bath for my next project.

Florida Kitchen and Bath did a complete renovation of our kitchen. Blayne was fantastic to do…read morebusiness with. Our kitchen was full of challenges due to all our walls were different angles plus we had our ceiling raised 12 inches. Blayne worked closely with us so our kitchen turned out absolutely beautiful. The cabinets are top quality, all wood - no particle board. All of the workers did great work. Anyone desiring a great job from a great Christian owned company , I recommend them with 100% no reservations. My wife is happy, so happy wife, happy life.

I had my son's cabinets installed by this company, and I would definitely never recommend this…read morecompany to anyone, the quality isn't good and they're expensive.

These folks are professionals, from helping us design our kitchen, an great installation and a…read morefollow up visit to make sure we were pleased . Highly recommend these folks

This company had been great. Well into a large kitchen and bath renovation, I am very happy with…read moreevery aspect of the project so far. Their proposal was very well done and professional. Their interior designer was patient and helpful. Every subcontractor and tradesman has proven to be absolutely first rate. Coming from decades of contracting I can be demanding and hard to please, but this group gives me confidence and keeps me at ease. I would recommend Complete Kitchen and Bath to anyone that wants their project done right.

Complete Kitchen & bath remolded my kitchen. Jonathan is…read moreawesome!. Our consultation provided a precise design & master plan for the project. Jonathan is a true gentleman & a man of his word. Justin Rogers, project manager, coordinated with me, a precise plan. My favorite part of the project was the custom design crown light rail mouldings. They are the finishing touches that complete the kitchen! Chris, Master Painter assigned to the project has this amazing talent, that results confirm. Brad detailed tweaks following Dustin's final walkthrough. I'm thrilled to have had such amazing talent transforming my kitchen exactly the way I envisioned. The care of my home during the project was noticed & appreciated. This wonderful team made my work on the project fun & seamless!. Excited about the bathroom project.

I went to Stone Center in search of the most beautiful tile in the world for a bathroom remodel,…read morealong with gorgeous countertops to go with it. Other than the big box stores, this was the largest showroom with the widest variety materials, of the 4 showroom sites I visited. They had an experienced, non-pushy consultant in Pam. I appreciated her guidance and patience in the learning process for my options. They have many full-sized pieces to help with ones imagination and allowed free strolling inside and outside to view them. Like many of the places, they weren't fully transparent on pricing (nothing is marked) and are willing to sell you just the product or write a contract for service. I did feel they were understaffed, in that in each of my 3 visits, I had substantial waits with other searching customers in the showroom some of whom butted ahead of me, as well as sales people with new products competing for the consultant's time. Ultimately, they lost my business, not because they didn't have selections or prices that interested me, but with the lack of access to the sales consultant (who also used time off in my looking period) within my time frame.

Avoid doing business with stone center because they take your money but are impossible to get them…read moreto do the work plus the work they did was very poor. We visited the store and Dave came to our house the next day to give us an estimate, took a 75% deposit and disappeared. It took two visits to the store to get them to come to measure and they didn't show up for the appointment. Two more visits and they finally removed the old counter tops and measured the new counter tops. They promised us that it would be a single piece of quartz per counter and gave us an installation date but DIDN'T SHOW UP. Two weeks without a kitchen and constant phone calls plus visits to the store resulted in a partial installation with poorly cut seems on counters that were suppose to be a single piece of quartz. Months have gone by and they haven't finished the work. They also substituted the brand of quartz we selected for low quality material that is porous and easily stains. I expected that would know the size of a slab of quartz but apparently they have no idea. Poor quality, bate and switch materials and an unfinished job is driving us to get the whole job redone by another company

I hired Jimmy over the phone to do a mailbox installation and debris removal, we negotiated a price…read moreand start time. Jimmy started on time and completed the job just like he said he would, also, he is very personable. Highly recommend.

They always reply kindly and on time, they performed a professional service. Highly recommended.read more

I'm responding to ProSource in regards to their reply. It's not about the carpet...it's about the…read moreflooring and tile. That's not a special order and you have a NO RETURN POLICY. That's a problem.

From the owner: ProSource of Lakeland is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

My kitchen looks AMAZING largely due to the high quality granite countertops, expertly installed!…read moreSouthern Granite and Marble was great to work with. I was able to get an accurate quote, pick out some amazing granite and have it installed in under three weeks. The price was very fair and I seriously could not be happier with the results. Highly recommend!

Southern Granite installed our countertop today. What a superb job. They are unbelievable precise…read more I was running around like a nervous wreck, trying to find errors, but they simply did such a good jod that even I could not find a fault. It looks great! They deliver true craftsmanship, and I would hire them again!!!! Great job! The team from sales to installment is simply perfect!