Came by to check out their inventory. There is so much to choose from and I enjoyed their displays. Was welcomed as we walked in and they gave us space to explore the store. So many great options to choose from - from decor to furniture to household appliances. Prices were certainly more on the costly side for my personal taste but the items seemed to be quality. read more

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Sadly, I have to agree with all of the poor reviews. The quality has drastically declined from this store. Our leather couch was delivered with marks on it, and when a new one arrived to replace it, it was even worse. Considering the amount of time and effort it takes to coordinate, we simply declined it and are just sticking with the original one. Everyone knows the cost of a couch from here so it's disappointing. read more

I purchased the Gather May 2025, & it ripped at the seam 13 Months later. It's in brand new condition! It's only my husband & I in our house & we barely sit on it. I went to the Tampa, FL location & both managers customer service was terrible! Neither of them could assist & had no clue how to help! They definitely need additional training! There was a lack of empathy, they said there was nothing they could do. Imagine spending $4,500.00 on a couch & being told by worthless management it's nothing they can do! Thanks for customer service for listening to me & assisting me! It's truly sad that you get better customer service by calling a 1-800 Number than you do in person! I have easily spent $7,000.00 in crate barrel over the last three years. I refuse to spend with crate barrel in the future! Lesson Learned! read more

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LIES!!!! I am so disappointed in Crate & Barrel, three times now I was assured that the $200 in rewards that expired would be reinstated. Nice customer service, just empty promises, I will be canceling my credit card and you have lost a customer, not that anyone cares... I've spent thousands of dollars here read more

Beautiful Crate & Barrel location! Great options for cookware and glassware. However, I came in looking for a desk that they had online and it was not available on the showroom floor. I also was looking for holiday cookie cutters and was unable to find any. The service was also not that great because there were several employees that did not ask if I needed help finding anything. You would expect the service to be as top notch as the prices. read more

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The place seems welcoming at first, but the music is extremely loud, making it almost impossible to have a conversation. It feels like they're trying too hard to create a trendy bar atmosphere. As for the food, I ordered a tortilla española--a very simple dish made with eggs and potatoes. Being from Spain, I can say it was disappointing. The tortilla was dry and clearly reheated. read more

Installation for curtain rods and drapes are 'farmed out' to Angi formally Angie's list. I got a message this morning from the Angi installer saying I had canceled (I didn't cancel installation) and when I contacted Crate & Barrel I got an email back from the interior designer who put the shat show into motion, saying she was not responsible. I have to agree she isn't. This is only one of several issues with Crate and Barrel. I wish I'd never made a purchase from Crate and Barrel. read more

Crate & Barrel - The C&B motto, I'm not responsible - Home Decor Near Me - Tampa, Florida

I have been a fan of Crate & Barrell for over 30 years. I have always enjoyed the products and the service was always excellent. So when I wanted a new coffee maker, I did my research and narrowed it down to the Phillips 4400 and Phillips 5500. I found them online at HomeCoffeeSolutions.com, but I knew Crate & Barrell carried them and I researched on their website to see that they had a price matching guarantee. https://www.crateandbarrel.com/price-guarantee I had only seen them online so I made the 40 minute trek to Crate & Barrell at International Plaza in Tampa with the intent to make a decision and purchase a coffee maker. I decided on the Phillips 4400 because I didn't think I needed the additional features and the price difference was significant. I told the woman about the price I had seen online. I showed her the website and we confirmed that it was the exact machine. It was $150.00 cheaper. After a few moments, Robert, the manager came over to tell me that they were not going to honor the price match because they did not consider HomeCoffeeSolutions.com a competitor. I said "They sell high end coffee makers like the ones you have, why are they not a competitor." He said "They are not even a U.S. company" No where in the Price Match Guarantee did it say that competitors from Toronto were excluded. There was no effort here. No, lets see if there was anything we can do, or We cant price match, but I can give you 5% off. Nothing. Robert the Managers response was simply No So, I left the store quite irritated and I headed home to order my new coffee maker. I also plan to buy some coffee glasses, but instead of rolling out to Crate & Barrell, I will sit at home on my computer and order them from Amazon, where they have a better selection and they don't have Robert the Manager. And for anyone interested here are the two prices https://www.homecoffeesolutions.com/products/philips-4400-lattego-super-automatic-espresso-cappuccino-latte-macchiato-machine-with-silentbrew-ep4447-90?_pos=2&_psq=phillips&_ss=e&_v=1.0 https://www.crateandbarrel.com/philips-4400-series-fully-automatic-espresso-machine-with-lattego-iced-coffee/s278276 read more

Ordered swatches for a couch I wanted to buy. The website says they were delivered. They were not. The "text line" is a bot. No help. I left a vm. No reply. Been on hold for over 37 minutes. I will now start my couch search elsewhere. read more

Store charged me twice for a table after telling me the card didn't go through. They promised that it would show as pending and then get removed because it didn't go through on their side. That was false. I called about it and they told me they couldn't do anything about it and to call crate and barrel customer support directly. Called customer support and they still haven't processed a refund. Now I'm paying over $4,000 for a dining table because the store doesn't know how to work their system. Not sure how a store is able to take my money but not be able to refund it. I've showed them my credit card statement and everything proving it was charged twice. read more

I enjoy shopping at Crate and Barrel and have purchased many items for gifts and my own home, including furniture. I just purchased a new sleeper sofa and then spotted a media console I liked as well. However I balked at the excessive shipping C&B wanted to charge and subsequently went online and found the exact same item (same dimensions, quality etc.) only FREE shipping. I don't mind paying for shipping -- $100 to $150 seems fair, but $279 for a $1700 item is excessive. Crate and Bareel lost the sale for that reason. read more

It really makes no difference if I need something or not, I'll always find something at Crate & Barrel. Their holiday decor selection is great and I love browsing the kitchen gadget area...you can never have too many gadgets or small bowls! There's something magical about walking out with that white bag! read more

Customer service was awful! This was my first time visiting the store. None of the workers asked if I needed assistance.

The price range was moderate to high as expected from any Crate & Barrel store. I like browsing in-person and looking for pieces I can add to my home decor. read more

Ethan and Camilla made this place incredible! Within seconds of sitting down they greeted us. I'm a local and would highly suggest checking out this trendy rooftop bar! read more

Crate & Barrel - Home Decor Near Me - Tampa, Florida

Employees are unable to help. They simply tell you they don't know. They have to talk to your manager, and those people are not available instead of helping find solutions and actually selling your product. They simply say they're unable to help highly recommend you go online versus going to the actual retail store. read more

Had a great, quick experience buying coasters. My sister just moved in to a new apartment in downtown LA. I was about two months late on a birthday gift so she suggested I get her coasters (plus other things). Done! I also thought hey if the coasters are expensive enough maybe I wouldn't have to figure out the other things. My sister is a quintessential LA girl, which means she is a bit snooty with her shopping. I knew this meant I would have to get the coasters from either Pottery Barn, West Elm, Crate & Barrel, or a local boutique. I went to Hyde Park first to look and ended up checking out Sur la Table and Anthropologie as well. I never realized coasters could be so expensive. There were some that were $18 per coaster at Anthropologie. At West Elm there was a set of 4 that were $59. They were made out of petrified wood and super heavy so I didn't think my sister would appreciate having to fly back with them. At this point I was thinking score I might not have to buy anything else plus the coasters! After scouting all of Hyde Park I went back to Anthropologie to get the coasters. I wasn't actually super impressed with any of my options, but I wasn't going to spend a second day looking for coasters. My mistake was I had my one year old with me and he lost his mind when trying to get the coasters. I decided not worth the effort and we left coasterless. Driving home I decided to swing by Crate & Barrel as a last resort. First, this store is huge compared to the Hyde Park stores. It is two stories and has everything. The moment we walked in an employee walked up and asked if we needed help. Yep, looking for coasters. The coasters were spread throughout the store so after showing me a couple she asked if I had an idea of what I was looking for. I said white marble/modern/etc. (really I was just grasping for what I thought my sister would like). She pulled up a couple on her iPad (awesome tech!) and showed me the perfect set. She then grabbed it for me and we went to check out. While checking out she double checked that $34 was an ok price. She sounded kind of apologetic saying that it was a little pricier because they were fancy. I had just been looking at $18 for one coaster, so $34 for 4 was a steal! I did appreciate her checking with me. (This did mean I had to find additional gifts for my sister though.) The woman was so nice. She chatted with me and entertained my son during the entire process. She said she couldn't believe he would lose his mind at another store and the little demon just smiled happily at her the whole time. This was such a quick and easy process. She even stuck it in a box for me. I should have just started here. Now I know better and I will next time. read more

I love Crate and Barrel and this store has excellent customer service, BUT. This is a home store and upon entering their restroom I was shocked. The toilet seat was beyond disgusting. Not that a customer did something but the seat was old, chipping, stained brown and should not be in a high end home store. I haven't even seen a seat like this in a Home Depot. Shame on you guys for not spending $30 for a decent replacement. read more

Crate & Barrel - Home Decor Near Me - Tampa, Florida

This was our first visit to a 'Brick & Mortar' Crate & Barrel. After purchasing items on their website, we figured it'd be fun to see the goodies in person. From e-commerce to eye-commerce! Fab one and I took a day trip from Brooksville...a little shopping, a little lunch, a little who knows? Well, I do love to drive, we both love to shop and we are gourmet foodies after all! We were immediately greeted by several of the store employees. The store is light, bright and airy, two stories of shopping seduction. On that cue, we dove right in to the crates and the barrels! Funny how you plan on shopping for just ONE item, but thanks to keen peripheral vision you become that veritable 'kid in a candy store'...and there we were, chasing after porcelain lollipops and cookware kisses! Fab one was already visualizing plating up some superb cuisine on these new found treasures. Court low bowls, Cambridge Rectangular Platters, Over-The-Sink Mesh Colanders and more! We were immersed in a sea of glee, as it were....and I love when my lady is delighted. Let's talk about the C&B staff again. Each time we'd pass the check out, Barbara and Chuck were there for the hand off. They eased our burden of carrying platters and bowls. They skillfully stacked our prized pickings. When we could shop no more, Barbara handled the wand of scanning, laser tallying for the legal tender trade. Then, Chuck meticulously wrapped and gingerly boxed each item. My wits are sometimes whirring, like a thousand wings, and with this cha-ching ring I realized, I had forgotten one little thing. I was lax to ask if they had a discount for my past? A Veteran's Discount, that is...so I tardily asked. Barbara politely smiled and answered with a hearty "Yes!". She summoned Steve to come help in this mess....(not a mess, at all!) Steve re-rang the entire purchase, followed by a big "Thank you for your service", and a generous discount. As Fab one and I strolled towards the door, we heard a trio of voices wishing us well and inviting us to come back for more! I turned, smiled with a wink and a blink, knowing there's a birthday approaching for my Fab one, I think.. read more

When you enter there's a gallon bottle of Hand Sanitizer available, yet the first Sales Associate greeting you at the door is mask less. Numerous other Associates were also mask less. Why even have Hand Sanitizer if the Associates aren't considerate enough to wear a mask then why try at all? Wear a mask or don't. But, as a person working in Retail interacting with multiple people daily you should be aware of the 51,000 COVID Deaths in Florida. read more

Over the years, we have relied on purchasing housewares from here. They always have an up-to-date collection of nearly everything for your living spaces. The staff is ever-present but also lets you browse with being pushy which I like a lot. For anyone who has been here before, you can find household items here that you cannot find elsewhere (e.g., tables, lamps, stemware, place settings, etc.) This store is located in a south of International Mall. I would definitely recommend you stop by if you want to upscale your housewares. read more

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This store is huge Crate & Barrel and as a result has pretty much everything in stock, so there is no waiting around for shipments and orders. They have all kinds of patio, other furniture and home decorator items. This store also offers assistance of "Wedding Registry" experts and store experts in home furnishing and design though best to schedule an appointment in advance for such services. The quality of the goods seemed to me to be pretty good but they darn well should be for the prices being asked. In fact if I have one sort of sore point with Crate & Barrel in general it is with their prices. I certainly don't mind paying top dollar, but when I do I expect a top quality and a great design bang for my buck, and though their goods are of very high quality, nothing either super special in quality or of a design I would expect for the price. read more

Crate & Barrel - Home Decor Near Me - Tampa, Florida

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First time coming to a flagship store, and it was a bit disappointing. There were really no sales that Crate and Barrel offered except on holiday decor items. The quality of dishes that were in store were really poor. I saw scratches and dents on some. I would imagine for the amount of money you are paying you would expect the quality to be high. Moving on, there are hand sanitizer stations when you walk in and near the escalator. We came on Black Friday and I felt like there were more sales associates then actual customers. We were greeted promptly and some of the sales associates did ask us if we needed any help. The gentleman upstairs in the furniture section was friendly. The actual furniture on display was mediocre, high prices for similar items that you could get for cheaper at City Furniture or even Z Gallerie. I don't find myself going out of the way to shop here. read more

ahh.. Crate & Barrel. If only they would just let me move into the store with my cat. I was so excited when I heard they were building one in Tampa. Prior to that, the closest one was Orlando, and was always an ordeal to go to. The Tampa store is a very cool, modern looking, free-standing, two-story building with plenty of parking. Inside the store, the bottom level consists of housewares ranging from sheets, rugs, and tablecloths, to dishware and kitchen gadgets, to wall hangings, to knickknacks for every room. They also have an excellent selection of gifts in every price range. Sales people are usually everywhere, but once they greet you, they leave you alone unless you ask for help. Upstairs they have their furniture - mostly for furnishing a house: bedroom sets, desks, couches, lamps, etc. My boyfriend bought his television console there, and I bought a lamp, and both purchases have lasted well and received numerous compliments. When you buy something at Crate & Barrel, you may spend a bit money more than you intended, but know that you are purchasing a quality item that will last indefinitely (or at least, until you tire of it). read more

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I am very disappointed in the Tampa Crate & Barrel Store. I purchased several things, 2 sofas, 2 armchairs, a dining room table with 8 chairs and also a chandelier. Approximately two weeks ago, I received part of the furniture at my house. The guys who delivered the furniture were very attentive and removed everything from the boxes so I could check if everything was ok. After checking the furniture, my house was full of open boxes, the guys asked me if I wanted them to clean the room and take the boxes with them in the truck. Obviously I agreed. At night when my wife arrived home from work, we noticed that the chandelier was too big in relation to the dining table. I called the store and asked how I could change the chandelier. Over the phone, the store told me that I would have to take the chandelier back to the store. I drove 140 miles from my home in Gainesville to Tampa. That's where the problems started. Arriving at the store, I removed the chandelier from the car and was attended to by an employee named Robert and explained the reason for the return. He asked me if I had cut the wires and I said I hadn't even touched the chandelier. Then he asked about the box and I explained that the box would probably be in the trash, since the boys who delivered it took it with them. He then told me that without the original box he would not be able to give me the money back, only give me a credit to be spent in the store as he would not be able to resell the chandelier. I explained to him that we had no intention of purchasing anything else in the store, since we had already made a large purchase and that no one explained to us over the phone or at any time that we had to have the original box to return the product. From then on, he unfortunately began to treat me, my wife and two daughters in an arrogant manner, with disregard and a lot of prejudice. To be honest, since I arrived in the United States I have never been treated with such disregard and prejudice in an establishment as I was treated by this person called Robert in Crate & Barrel, especially in a place where I consider myself a good customer. At the end of this I decided to bring the chandelier back home to try to resolve it in another way. But I would like to know who pays for my time and gas. I can say that it was the first and last time I shop at this store. And here's a tip for those responsible for the store, make it clear to your customers that is mandatory to keep the original boxes so that exchanges can be made. And a tip for those who migrate from another country, don't buy from this store as you will have the same feeling of racism that I felt in front of my family, even after buying a considerable amount of products in the store. The return policy and the way they treat people is terrible. So sad. read more

We registered for wedding gifts at Crate & Barrel and I absolutely love every gift I got from this store! They sell everything you could need for your home: dishes, pots and pans, kitchen electronics, bedding, towels, curtains, rugs, home decor, and furniture. Everything here is so modern and stylish, but the prices can be a little extreme so I knocked off a star. Most of the furniture is outside of my price range, but we did purchase a gorgeous bar for our apartment. The bar is so functional and we receive so many compliments on how amazing it looks. The store's customer service and return policy is amazing. Our Vinturi Red Wine Aerator was leaking wine from the stand so we brought it back to the store. Even though the item had been purchased more than 30 days previously the store agreed to exchange the item for a new one. read more

As soon as I get upstairs on the escalator,8 envisioned that I was home. Everything was so perfectly decorated and perfectly placed that it's just a dreamy spot to shop at. Whether it's wine glasses, an area rug or a whole living room-it can be sourced here. The staff are super friendly in helping you find all the items you're looking for without bombarding you. There's a bunch of parking and since it's in the entrance of the mall without being connected to it, it doesn't come with that clustered mall feel. I was able to get some nice stemless champagne glasses and some new spatulas for my new kitchen. I was in Tampa for the day so I decided to peruse the area and shop my afternoon away. The patio section gives me life and if you're looking to upgrade your house in a way that won't need replacing in the blink of an eye, then come here. read more

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This is my favorite Crate & Barrel location because the staff is so friendly and capable. My wife and I love Ms Debbie, in particular, because she single-handedly helped us furnish our living room, dining room, patio, office and bedrooms with new couches, tables, rugs, etc. The experience was so much better than our prior visits to competitors (RH, DWR) that we look for reasons to make the drive to Tampa. We didn't expect to spend so much time and money for the effort, but experience was preferable to dealing with snooty interior designers or aloof salespeople. Just my 2 cents... read more

What an amazing experience we've had at C&B, Tampa, as we have worked over this past year to furnish our new coach home in Naples, FL. We had the pleasure of working with Debbie D. - designer extraordinaire (understandable why she is the top producing sales person for the company)!!! Debbie encouraged us to shop around the store to see what we liked before she started working with us one-on-one. While we didn't need a lot of hand holding, because of our previous furniture experience, ordering and purchasing the furniture was beyond easy with Debbie's expertise. In fact, Debbie even provided us with her personal contact info (not something she normally does, folks!) so that we could reach out to her any time we needed to modify our order and/or arrange delivery. What a pleasure experiencing customer service to the degree Debbie provided! If you're on the west coast of Florida, within driving distance to Tampa, and shopping for furniture - make the time to go to the Crate in Tampa and be sure to ask for Debbie D. in furniture: You won't be sorry you did! read more

I ordered a bread box on February 9th. It has been in the status of "being prepared" since this time. They give an estimated ship date and when that date comes they change to a delivery date. I requested that the order be cancelled and I be refunded. Customer service called the warehouse and they said ok and he told me my refund would appear in 3-5 days. The next day I get an email that says the warehouse can't cancel it and I have to wait until I get it to return it because it is being "prepared for shipment already." I explained it has been like this for two months and I am being lied to because it is not being prepared. At this point they once again changed my delivery date today to next week. They are doing everything possible to not refund me for a product I assume I will never see. I always thought this was supposed to be a good company but I am extremely angry and feel I am getting fraudulent responses so they can keep my payment without delivering an item. read more

I am blown away by the customer service at Crate & Barrel - Tampa. Debbie Davis, a true design expert was excellent to work with. She has so much knowledge on decor & style and is willing to go the extra mile. She gave us so much of her precious time until we were able to address our needs and feel comfortable with our purchases. Debbie exemplifies what customer service truly is and we could not be any happier with our local store. read more

Favorite furniture store! The entire staff hAs been amazing! Debbie is the most wonderful sales associate. Because of her, we have furnished the entire house quickly and it looks wonderful. Can't thank her enough for her patience!!! Jamie and John are always helpful and remember us each time we come in, from a previous visits. Can't say enough about shopping here. Will always be my favorite place to shop for the home read more

Our favorite store to furnish every area of our home for years in NJ. I'm so sad that the entire state of Florida has only this location...almost 3hrs away . read more

I've been here a number of times but today I felt compelled to write a review. We walked into the store this evening at the same time as a mother with two kids (one around 10) 40 minutes before they were closing. 1) They had a lot of holiday decorations up with baskets of sparkly ornaments greeting us when we entered. The 10 y/o promptly grabbed an ornament and I saw him squeeze it only to hear the thing literally shatter before our eyes. I gasped because it was less than 10 seconds when we entered the store and it was right next to me so it startled me. The staff reacted professionally and remained friendly saying, "No one is hurt right? No worries. I'll clean that right up." Amazing! This is why I would fail in the customer service category because I stared incredulously at the mom who did not admonish her child at all that this wasn't okay. Kudos to the worker who remained cool, calm and collected. 2) At no point during our visit did the staff act like they were eager to see us leave or rush us in any shape or form. From entering to store to making our purchases, they remained friendly and professional. I always have fun shopping at this store looking for new additions for the home or gifts for friends and family. Some of the items are on the pricey side but the quality is there. There are definite treasures to be found here. read more

I needed some nesting bowls so wanted to see what Crate & Barrel had. I was promptly greeted by Heather, who searched her iPad for all options for me. After looking around the store, I also received assistance Ghassan when looking for another item. I found the bowls I wanted at at a good price and received exceptional customer service from Ghassan & Heather. This is why I love shopping here!! read more

I am in love with this place. I have never been in before and we happened to be invited to a Bridal registry party. There were only about 8 couples in the whole store before it even opened at 9am and we had the place to ourselves til about 11a.m. The place is so clean and we were there to see how they set up the store for an opening! Lots of work went into it, people steaming and painting walls it was amazing. They are to me like the kitchen version of sharper image. There are so many nice gadgets I never even knew existed as well as normal day basic things like cups, plates, silverware. Mary was such a personable person and made sure she could answer our questions, then we were sent to Abbi to help out with decorating and furniture ideas! She's got a degree in interior design! Good way to select your workers. It makes the shopping experience so much fun! read more

Gosh I like Crate & Barrel. Simple well designed housewares, great home do-dads and a staff that will tear the place apart to find you what you want. These people are not gonna miss a sale if they can help it, no sir. I recently popped in looking for some custard ramekins, and while they did not have exactly what I was hoping for (I like round bottoms in the cups - square seems to be the current prevailing design) They DID find me 2 options that were a lot closer than anywhere else - and did it with the help of their snappy computer look up system (which I'm assuming is their web interface) but still, they did it for me - I like that. Service, great products, wide selection. Plus this store is HUGE and has an enormous furniture selection. Pssst: next door they have a great bar - you can shop and then retire for a well crafted cocktail after.... read more

The furniture is great and up to date, but the customer service is awful and the way the furniture is delivered is sloppy for how expensive the furniture is. When you have to finance furniture, you know it is expensive, but then when you have to return the furniture 3 times because it is broken, you question if you purchased Ikea products. Contacted the corporate office and they did not seem to care. Go elsewhere like WEST ELM!! Oh and Crate, please don't respond to this yelp with "Thanks for sharing, this information will help us in the future" because that is garbage. I gave multiple attempts for someone to fix things and no one did. read more

I am a self described Crate and Barrel junie. However, this location on more than one occasion has had the snootiest salespeople I have ever come across! I was a definitely put off by the salesman's attitude towards me. Ill admit, I was a mess. I had been not feeling well and nursing a back injury, but he acted as if i were a bum that had wandered in from the road. I came in as a last resort to find a beer flight board for my Airbnb. ( After shopping all the local big box stores, i KNEW CB would be my savior) I have a triple tap kegerator and thought it would be a novelty for guests to pour their own flight. I found what I needed and had to look for a cashier that was available. The experience left me unsettled, as I shop at CB frequently, in store and online. I have purchased $1000's of $ in furniture, half my home is furnished in CB. I have driven across the state to PU items that were on sale and even been to the enormous CB outlet in Cranberry NJ! (Which btw gets 5* for service alone, Jersey peeps rock) Perhaps a chat with salespersons is in order as not everyone may come into this location looking South Tampa chic. Don't judge by looks and dress, you never know who you are dealing with. Update: A big Thank you! To the manager who received my comments. She took the time to reach out and apologize which is A+ customer service in my book! read more

Schwing! Crate & Barrel...ahhh! I love this store and I'm so happy that we registered here for our wedding. Everything is designed so well and the store itself is laid out so well and it's so open and pretty and, perfect. And there, folks, is the most distracted review ever. I just keep thinking of everything I want from this place. Do you think anyone will notice if I just hide out every night and make this my home? read more