I can't say enough good things about Wil at Cupertino Towing. My car died unexpectedly while I was…read morewith my kids. Wil showed up quickly, was kind and professional. After he got my car running again, he didn't just leave. He actually followed me all the way to the gas station to make sure my car didn't die again and that my kids and I made it there safely. That level of care and customer service is so rare these days, and it meant more than I can say. If you ever need a tow or roadside assistance, I highly recommend Cupertino Towing--especially Wil. He truly went above and beyond, and I'm incredibly grateful for his kindness and professionalism.

What started as a nice date night with my wife quickly turned into an unexpected situation when we…read moredecided to get a car wash. Unfortunately, I was guided into the car wash incorrectly, and both my front and rear driver-side tires went flat almost immediately after the TPM sensors caught on the outer rail. Thankfully, I was able to get out safely and called Cupertino Towing. Even though it was a last-minute request and a bit pricey (as expected for an emergency), the service was excellent. The driver was professional and helpful, and the woman who assisted me over the phone was courteous and efficient. I really appreciate how smoothly they handled everything during a stressful moment. I would definitely recommend Cupertino Towing, especially if you ever find yourself in an emergency.

Templer's towed my daughter's brand new truck on 11/10/25. On 11/11/25 DEF sensor light came on…read morewhich indicates it needs DEF fluid. Went to the auto parts store to get the fluid and the worker was kind enough to offer to help her add it to the truck. In doing so he remarked the fluid tank was almost full, that she probably had a faulty sensor and to get it checked out. Took it to the dealership to discover the wiring harness that controls the sensors had been ripped out and damaged. Scratches on the frame leads the service team to believe that due to the location of the harness the tow mechanism caused the damage. Called Templer's to advise and ask if they would help with the repair cost. I was told to file a case in small claims court, that there is no proof they caused the damage. No offer to share. Just go to court. Stay as far away from this company as you can.

I wish I could give no stars to warn people about this place but unfortunately that's not an…read moreoption. Receptionist was very rude and uninformative. Released my car to them and was told to call to set up a time to get my belongings, I had then called and was rudely told that's not an option and she wouldn't provide information on how I can go about getting my items. I should have be cautious if this place after reading reviews if how they steal out of peoples cars also. Unfortunately the Antioch police department were the ones that selected this place after I was in an accident so I had no choice. Very very disappointed in the misinformation and lack of help in all of this. Stay away from such a place

I would give them a 10/10! And highly recommend. I had a terrible experience last night with a…read moredifferent towing and my insurance chose this towing company this morning and they were awesome! The dispatchers were soooo helpful and soooo sweet! This was my first time dealing with all this so it was so nice to have nice people helping me out. It also only took 20 minutes passed the time given and the truck driver was very nice and helpful. Thank you arrowhead towing, you guys are awesome!!

Worst place ever, they double charge for tows and the owners are rude ! Broke down and had to wait…read more2 hours for a tow ge because the driver could not find my location after I kept telling him where I was located several times

5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

David and his dad are great. Excellent communication, well organized, and punctual but flexible. I…read moreneeded a couple of cars jumped and towed from one end of the Bay Area to another, making sure to record their mileage and that they'd end up safely parked off-street. Despite the Summer heat and how traffic can be crazy, they got it all done easy-peasy. Thanks, guys!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Very good customer service. Time efficient. Quality of Service is great! Thank you Mark!read more

Great towing company! Answered all my questions and the appt setup was smooth and easy. Driver came…read moreearlier than appt time and loaded my car with no issues. Great value for the services provided. Will definitely use them again the the future.

This tow company has the contract to tow cars from my apartment complex…read more They are reliable enough, in that they come if you call and will tow the offending car parked in your spot. But they are slower than a herd of turtles stampeding through peanut butter. I have waited for over an hour, sometimes an hour and a half for them to come tow cars that block other cars in/out of their spots. It's pretty ridiculous. Sometimes, THEY DONT EVEN SHOW UP. But it's all we got, they have a monopoly.

1 Star Stolen car…read morewas recovered by police and towed here. The officer told us the tow would be free and we even confirmed it twice. When we arrived to pick up the car, they demanded over $500 to release it. No one explained these charges beforehand. Being the victim of a stolen car and then being hit with hundreds of dollars in fees is unacceptable. Looking at other reviews, it seems this happens to many people. Very disappointing experience.

We found Reliable for our Duramax Diesel on our RV they were able to find the issue and get us on…read morethe road! We stayed because of the quality of service , friendly, knowledge people at the front. All our vehicles are serviced by Reliable. The prices are very competitive, for us it is the knowledge of finding and fixing the first time.

1 star because I used them again after taking our F 250 the first time and liked the service. This…read moretime around, wasn't the same. BE AWARE they charge you every time they do a test- including a retest ! (which is an extra $185) turned my car in on a Wednesday night before closing, which I knew they were not going to get to it that night, waited all day the next day, did not hear from them whatsoever, then I called them on Friday to find out what's going on, which I needed to wait for the lady who checked us in to come back, which wasn't until 2 hours before closing, to tell me they couldn't get to my car the previous day because of call outs. (All they were authorized to do was a diagnostic which takes 2-3 minutes). She proceeded to say that they needed to replace the alternator, and since it's late on Friday, they needed to order the part, but closed on the weekend and wouldn't get to it til Monday. They open at 8am and I got the call at 842am to say my car was ready. Less than 3 hours of labor and I was charged almost $600, which included a second diagnostic fee. PLEASE use this as advice to go to another shop, and make sure you're not charged more than 1 diagnostic fee, or $600 in labor for not even 3 hours of labor. We thought because of our first experience here it would be okay bringing another one of our vehicles, but we will now be looking for another shop because of this experience. Highly unsatisfied!