Needed a quick oil change and rotation after a trip as well as inspection for potential issues. As usual I was in at 730 and out just after 9. Oil was done, tires rotated, and front brakes replaced! Don't get that type of speed and quality too much these days. Have been a return customer and have been treated well each time. Would recommend them for sure! read more

They forgot to put my brake pads back on which ruined my rotors then made me pay for all of it full price for all the repairs. Then they gave me a free oil change coupon to say sorry. read more

Nothing is more annoying than spending $771.68 and having to go air up your tires after you leave because it wasn't done while your tires were aligned and rotated. I even asked Adam Wolfly to make sure it's completed when I started my services. read more

On my way to California for a 14 hour drive I noticed a nail in my tire. I called and Adam said to come in and he would do the best he could to fit me in. Gave me an expectation on time. A stressful experience turned into a breath of fresh air thanks to Adam and his team. I was 100% recommend this location. Thank you Adam and Thank you Big O!!! read more

I just called and spoke to Adam, I asked if they sold used tires and he said they do not. Yet, I look online to find used tires and this is where I am. read more

Manager who claims to be the owner is unstable and threatened me and my girl in the parking lot! Just because you are the manager doesn't give you the right to intimidate people and threaten them you POS! I flipped you off as you wasted over an hour after my appointment and hadn't started on my car. I told you what you could do to yourself and you got in my face and threatened me and my girl. So tired of Big O changing their BS policies after the fact. My car takes standard oil and Kia has themselves signed off officially that it can take standard. New ownership shouldn't keep loyal customers from getting quality service requested. By the way moron, you aren't protecting my car by refusing to service it after today! You are only pissing off a loyal customer and ensuring a negative review! Don't bring your car here! The manager is psychotic and dangerous! read more

If you need new tires, go see Cameron at Big O on Power and McKellps. Unknowingly, I walked in 15 minutes after they closed. Within 30 minutes I was home with 4 new tires at 1/2 the cost Costco quoted me. Fast, efficient, and cost effective -with amazing customer service. read more

I have taken my vehicles to this location for a decade. They are under new ownership management at this location and it's even better than the good experiences I have had historically with Big O. Here's what I do: They take a my car keys, then they drive me around the corner to the Frys in their courtesy shuttle and they also pick me up to a completed service and my grocery errands are done. Mike even helped me Load my groceries!! It is so Rare today to see that level of customer service and that kind of customer care. Thank you to the great team at Big O E. McDowell! read more

I wish I was writing this review on a positive note but I am not. I took my car in for 2 tire replacements, as I had a flat tire on the freeway and it was, frankly, shredded to hell. I have to say that the gentleman who received me & got my keys from me prior to the service was very nice, and he seemed to be training a girl who was also very very nice and accommodating. I asked for 2 new tires on my 2014 Hyundai Elantra, as well as an oil change. So I give them my keys, everything is great, they say they'll call me when my car is done and I say okay perfect. I go home, and the ONLY call I got was to ask me how to open the trunk. verbatim this person goes "Yeah our mechanic needs to know how to open your trunk to get to your trunk because your keys don't have a fob or a button." That should have been my first red flag. I'm sorry you don't know how to get into a trunk if the key doesn't have a button on it??? You're a mechanic and you are telling me you can't get into a 2014 car because in your own words there isn't a button to open the trunk? Yeah it's 2025 but hell, many cars still don't operate on a fob system still?? So after silence for around 4 hours, I called an hour before they closed asking about my car, was placed on hold for about 11-12 mins (okay yes I understand being busy) at which point they say yeah, your car has BEEN done. Oh. Okay! Thanks for letting me know. So I go in, and it's dead inside. There is nobody in there other than me and I end up talking to the guy who took my payment for like 15 mins. Cool dude. Again I never had an issue with the customer service here. I get my car, and the tire pressure light is on. Okay, I let it go sometimes it just takes a while to turn off. Nope! Mind you my tire looks basically flat the day after I get home. I do have a thinner tire so I let it go for a couple days. So even after they text me asking how everything went, and I responded raising my concerns about the air pressure light being on, only for them to not respond to me for a week, it turns out my tire was at 12 PSI. 12!!!!! When it should've been around 32-34. Are you kidding me? You're going to replace two tires and they are SO deflated they look flat? And then not respond when I ask if air was put in my tires? Sorry, should have never happened in the first place and I am incredibly disappointed in the technical services administered here. Customer service? Very kind. Mechanical and technical ability? Questionable. read more

Big O Tires - 12 PSI tire - Auto Repair Near Me - Scottsdale, Arizona

Todd running a tight ship, called to get a flat fixed and he gave me a good time to come by same day. Got in and out with no appointment in less than 25 minutes. Thank you guys! read more

I have a leak in the back left tire. Something i have known about for awhile. Went in for a routine oil change and tire rotation. Low and behold. The same back left tire was the issue. These guys are going to charge you and not perform work. Avoid if you can. read more

I had to get a last minute tire repair and I believe his name was Mike was great in finding the right tire with his professional recommendation. He was spot on with his estimate on time to completion. So far it was fantastic. Unfortunately there's a but... I got in my car and the glove compartment was open and my firearm was visible. It was very unsettling to see that my vehicle was explored and lacked the foresight to hide the evidence. Not a huge deal but it can be a dangerous world and nobody should be able to see what I do or do not have in my possession for self defense. Great service though I'll definitely come back here. read more

Definitely not the best experiences with the work and service - having to come back several times to fix simple alignments; new tires not installed properly having to return several times to resolve. Customer service is slightly better but not good enough. read more

Called asking when they could help with an oil change. The guy said they could do it now, so I went in as I was right down the road. I got there and he said it would be an hour for the change, and other things are included. I said no thanks to the other services and just for the oil change, and asked how long it would take. An answer wasn't given & that should've been when I left. He continued to sign me up and said "we'll get it in and out quickly". I sat there for 20 minutes, and the car still hadn't been seen. Moral of the story, don't head here if you're looking for a quick service. read more

Needed TPMS fixed. They took care of it in 20 min I was in and out no questions asked

Great prices, excellent service and a great tire shop. Made sure tires rotated and balanced. Great place.

I came in looking to get my tire patched as fast as possible. I was helped immediately, and was in and out in 20 mins! The staff treated me with great kindness, making it a very enjoyable experience. read more

I highly recommend this Big O Tires location. Whether it's buying new tires or repairing them, they really take care of you here. I've had nothing but positive experiences here. Today they were short staffed but still worked through each customer like they were the most important one. My recomendation for buying tires here is to get the protection plan when you're offered it - a little bit extra per tire, but piece of mind when you have to use it, especially in Arizona where we can have a lot of road hazards that can damage the tire. Their managers are professional and their techs knowledgeable. read more

The wait time at this Big O is insane even with an appointment. Save yourself time and go to a different one. The seats are extremely uncomfortable and broken. I walked outside and saw a group of mechanics huddled and chatting, no wonder it took so long. read more

I have been going to them for four years. It seems that every time I go in for an oil change, I walk out spending at least $200 or more, on a things they "find wrong". I went in with a nail in one tire, and they told me I needed FOUR. Then, I came in with a nail in one of the tires, and Dillon said that they may not be able to repair it.....then I reminded him that I had the warranty, and he SUDDENLY was able to repair it..... they constantly try to tell me I need things done. They had replaced an air filter, and the next time I came in, he said I needed another new filter. I questioned it, and he said that it is very dusty around here........ I no longer believe them and will go elsewhere..... read more

Needed a tire rotation. Came here on an early Sunday morning. Customer service was great, service was great, timing was on point and price was dynamite. I'd definitely recommend if you don't want to spend all day for good service. Had I known they did oil changes as well, I would have killed two birds with one stone. Thanks for the awesome service. read more

Made appointment and it was 1.5 hours for oil change and tire rotation as mentioned when I dropped it off! No surprise charges or getting pushed to do more work on my car! read more

How does this place have anything less than 5 stars?? I have traveled all over the country and this particular branch has got to be my favorite Big O Tires that I have ever been to. (Big O Tires is a franchise so you can sometimes see a HUGE variation between locations) My partner and I had just driven 12 hours from SF to Scottsdale and our Tire Pressure Session Malfunction indicator came on our dashboard. We called around 11 am on a Friday and were able to come for an appointment at 12 pm. Just 30 minutes after our appointment, we got a call that our car was ready - the sensors just needed a simple reset and we were on our way. Other spots may try to charge outrageous pricing for a simple fix like this, but the Big O team was none of the sorts. We have been driving the car all weekend and no issues - so we know the problem was definitely fixed. Seriously no other reason to go anywhere else for your tire needs - check them out and you won't be disappointed! read more

We were visiting the area and had 4 new tires from our local shop in Colorado. We had a bad tire while we were here and these guys were very argumentative difficult to deal with and not helpful at all! We needed air and that was a huge deal! My husband ended up leaving with no service at all. Very disappointing!! read more

My car was shaking and bouncing on freeway... friend suggested tire alighnment. Called Big O and spoke to Chris, who told me they should also balance the tires. Making appt was easy, everybody in the place was super friendly, the service took 2 hours, exactly as promised. Cost was reasonable and now my car is perfect. It was a very good experience. read more

Chris gave the best customer service I've had in a long time. He was honest and transparent about issues that could arise but haven't yet. Just wanted me to pay attention to any signs my car was giving me. Thank you! read more

Fast and easy oil change experience at a fair price with nice people and a comfortable, clean place to beat the heat and wait while they service your vehicle. Also has free water & wifi to make the time pass, I recommend bringing headphones and your ipad so you can just relax and chill comfortably as you might be there 90 min- 2 hours during the week for an oil change. read more

Awesome crew thank you for the great deal on tires and fixing my air conditioner for a fraction of the price that the dealership wanted. Much appreciated! read more

I went to Big O tires simply based on convenience. My tire was flat and I need it fixed right away. They initially told me it would take about an hour and I told them I had some things going on in the afternoon so they hurried up the process. It only took 15 minutes! I am very grateful they charged me nothing for the service. The experience was friendly, professional and quick. I Will definitely go back when I need tires or tire rotation! read more

The only other auto shop I like more than discount tires is Big O tires. One of the reasons I like them is that they are not usually as busy as discount tires and get my vehicle serviced quickly. I know the franchisee John who I trust very much. Their prices are also great for routine services. Oil changes are less expensive than the neighboring jiffy lube and half the wait. Highly recommend Big-O. read more

Big O Tires - Big-O tires, next to Jiffy Lube - Auto Repair Near Me - Scottsdale, Arizona

Big O Tires has been helping me for the last 2 years, and they have been nothing short of amazing. They are continually finding ways to improve their business, like offering a shuttle ride home so that you don't have to Uber/Lyft. They have payment plan options, and they always keep you updated on what is going on. So many companies have tried to take advantage of me by telling me that additional things are wrong with my car, and Big O Tires has never done that. They fix what's wrong, and they update you on what may need to be fixed soon in the future. They go above and beyond by trying to find discounts on parts for you, and I would recommend them to anyone. This is such a great company! No one even asked me to write a review, but they deserve it! Thank you Big O! read more

A few days ago I drove to Fry's which is about a mile down the road...I did my grocery shopping and came out and realized I had a flat tire...I probably drove there with it like that, but didn't notice...I'm a nurse so not a complete dummy, but I fix humans...I expect cars just to work magically and cooperate with me lol...I knew enough that I probably shouldn't just go cruising around that way...thankfully big o was a block over so I limped over there...I walked in and the gentleman behind the counter was so nice and didn't treat me like a dummy at all! I'm also kind of a smart aleck and appreciated his comic relief back at me! I'm really mad at myself because I usually get names and I didn't...he checked out my tire and found i had a happy little jerk of a screw in it...he said it would be a couple hours, but they could fix it...I told him I had ice cream in the car so I was going to figure out how I could get it home whether Uber or a neighbor...a few minutes later he came out and said we are going to initiate a "save the ice cream" mission and got me right in...honestly I didn't really care about the ice cream, nor did I need it lol, but seriously that was so thoughtful and showed he really cared about customer service! That's a little hard to find these days sadly and I feel that those who care and put in the extra effort should be recognized! I enjoyed a free water and got to watch top gun while I waited...there are worse ways to spend a half hour lol! Everyone on the store was really nice and again I wish I had gotten names, but just know I appreciated all the help! Thank you a million times over read more

This location is under new management and they are fantastic! I had an issue with my car that was caused by the last franchise owner's team, and the new management corrected the issue even though it wasn't their fault. Not only that, but they honored my old coupon for a free oil change from the last owner. That's not something they had to do. They're attention to detail and care has also greatly improved. I will continue to have my car serviced here for a long time. read more

Been coming here for over 8 yrs and continue to be polite, helpful as a single woman to not push to spend more than needed, & honest with your car problems. I've gone to different locations but this location never lets me down. So worth the 30-45 drive where I live now. Use to an 8 min drive. read more

Manny Meza is the man. I would highly recommend this place and this person who is honest and amazing person. He goes over and beyond! Thanks for the great and honesty service! read more

Big O Tires - Information - Auto Repair Near Me - Scottsdale, Arizona

everything went well, Manny Meza was great help. Also the facility had beverages and clean bathrooms for the wait time

I had called to schedule an appt the day of getting a nail stuck in my tire... Expressed on the phone. I needed the appointment for 3 PM due to work situations and the gentleman on the phone said no problem. When I got there he told me they were running about 45 minutes behind... I said well that's not gonna work, that's why I scheduled an appointment. He then said, let me see what I can do, and he literally got me out within 15 minutes!! Now that's what I call GREAT CUSTOMER SERVICE read more

I dropped my Vehcile off this morning for new tires and my air conditioning was working great. They told me My car was in good hands. I come back to pick it up and my ac isnt working. I just had it serviced about two weeks ago. They are denying they've done anything wrong. Im a lawyer and my partner is a judge. Once we get the ac looked at ill be able to file suit. These people messed with the wrong one. read more

Marcus and Vince were terrific. I am an older lady, with no tire knowledge. They took care of my Chev Silverado truck's back passenger side tire that had a big bolt stuck in it. Such fast and friendly service by these two great technicians! Thank you thank you! read more

This place was great. They made the entire process so easy. I arrived with a spare on my Jaguar and they ordered my tire instantly. I had a fresh set of wheels the very next morning. They followed through to ensure my safety and prices were reasonable! Overall, I will definitely shop here again. The guys were awesome, very helpful and with a sense of humor and that always helps amid car issues. Great team! read more