Well we shouldn't have expected much when we walked into an empty restaurant on one of the busiest streets. The service was fine... the restaurants cleanliness was alright... the food. Not good. Chicken looks like something smashed together out of a freezer and it was so tough to eat with less than enough seasoning or flavor. read more

I will start that the prices took me by surprise. When we got there to pick it up, it was sitting on a shelf for pick up orders with no heat source of any kind. in both Needless to say it was lukewarm at best by the time we got home. The girl that "greeted" us didn't seem like she wanted to be there and definitely was not going to be too bothered. When we got home we found out that there was a whole sandwich missing. I notified the manager and his tone led me to believe me that he didn't believe me, nor did he really care, he just said come back and we'll get you another one. We had high expectations with the "larger than life" Shaq being represented... but I'd say this experience fell short. Probably not going to go back, and can't recommend it for others. read more

The food was absolutely amazing! The staff were so friendly and helpful. We will definitely be back again!

Good service great people even the owner come to our table to make sure everything was good would easily goo back again

food was great! Alandre is an incredibly lovely employee. we come in multiple times a week and she is always a ray of sunshine.

Walked in for carry out and the place looks like a great place to dine in. They have a full bar with indoor and outdoor seating. They also have a covered patio. We tried the Uncle Jerome which is a Nashville out chicken with pickles the sandwich overall was delicious. The pickles alone were amazing tasted fresh. The sandwich is large hence big chicken. I also tried the Big & Sloppy with fries onions and Mac n cheese. This sandwich is legit. Best Mac in cheese for a fast casual place. Doesn't taste powdered or nasty fake stuff just real Mac n cheese. Also had the sweet potato waffle fries. They are good and I would get them again but they were a bit thinner then expected. I would go back and try the shakes and other items. Overall 4 stars read more

Big Chicken - Big & Sloppy - Burgers Near Me - Gilbert, Arizona

It was fine , a chicken sandwich with a ton of toppings. Do not care for the fries. As the chicken it was fine, crispy, good seasoning. If I am in the area again we may have again but not going out of my way for it. read more

First time visit and it was alright. I ordered the Uncle Jerome, side of sweet potato waffle fries and a fountain drink for a total of $18. Tad bit overpriced. The side should be included with the sandwich. The sandwich was good, wasn't spicy, and overall good flavor. The fires unfortunately weren't a hit which most likely was because they were cold. If you check out the place, I think you could do without the fries. Service was good - pretty straightforward. Placed my order and didn't interact with staff after that. read more

Big Chicken - Uncle Jerome with side of Sweet Potato Waffle Fries, Shaq Sauce, and Chipotle BBQ Sauce - Burgers Near Me - Gilbert, Arizona

The food was delicious! It was very reasonably priced and the the service from Amanda was exceptional. They also had all the sports games on that I could have asked for! read more

Food was yummy and Alandra was great! Definitely recommend checking out if you're in the Gilbert area!

I wish I could give better reviews for a new establishment in the heart of downtown Gilbert. Big Chicken, is anything but "big", except for your salt content intake. For what you pay for as a fast food establishment the portions are small and a bit over priced for what you get. Fries were all around cold, but the chicken was super hot, freshly fried I suppose. I am giving an extra star for cleanliness, friendliness of staff, and the yummy lemonade and sweet tea! They have a sit down bar where you can order drinks as well as the standard menu. We came with friends and we all ordered something different and unfortunately everyones chicken just was super salty, thinking possibly from the bread batter. Like other reviews we waited until the hype winded down, but i probably would go elsewhere for fast food chicken. There is ample outdoor seating and the bar sits both inside and out. read more

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Very friendly staff, and the food was fresh, hot and very tasty. I had the Nashville tenders and they were amazing!

We went here for the first time and really liked it! There were only a few people there (Tuesday at 4:30pm) and the interior and location are super cool. Food came out quickly and we loved everything. The sauces are great, lemonade is amazing, and the chicken is really good. Our experience wasn't like the other low reviews. Sweet potato fries were 10/10!! Hardest part is parking but overall service and experience is positive and would go here again. read more

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They have my favorite chicken tenders and sauces. Try the Mac and cheese too, it's so good.

I thought I had more pictures but I must have deleted them. OHHH WELLL A loonggg wait for.... Nothing. Super thin chicken strips, not a lot of flavor the Shaq sauce was no good. The fries are weird, it was like a potato wedge just that couldn't get thick enough. I gave them 2 only because my kids like their chicken sandwich. My kids said next time if we go we need to get the sandwich nothing else. Also that $12.00 big ass cookie wasn't good either and you it was hard and dry until you chiseled your way into the center. Why Shaw whyyyyyy read more

Big Chicken - Chicken strips - Burgers Near Me - Gilbert, Arizona

I came here knowing there wouldn't be much for me to eat as I'm vegetarian. My boyfriend, who is a carnivore, wanted to try it and I didn't want to deprive him. They have sweet potato fries and a Jalapeño coleslaw, so that's what I ordered. The price point at this place is ridiculous. $4.79 for sweet potato fries and there were barely any in the basket. The jalapeño slaw was really good and I enjoyed all the sauces...just wish they had a plant based chicken sandwich and the fries portion was a little bigger. My boyfriend ordered the Shaq Attack and said it was really good. I don't see this place lasting with their limited menu and high price point. read more

Pretty dry and mad expensive, but this is probably one of the better foot items that you could get at the Footprint center. If this were from a restaurant outside of a sports arena, it would be deserving of no more then 2 stars. read more

Big Chicken - Burgers Near Me - Gilbert, Arizona

I have eaten at every chicken chain there is and this one is by far my favorite now and the dirty fries are the best thing I have ever eaten

Loved the food! The service was great. Staff was friendly (in an authentic way), and the place was cute. I can really appreciate when a restaurant recognizes that putting paper towel rolls at each table is needed and just easier for all involved. We'll definitely be back. I'm hoping that we see some future expansions westward in the valley such as downtown or midtown Phoenix. read more

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Big Chicken was no big deal, in my opinion. I'm not a fan of sweet and salty chicken. Maybe it was the honey flavor, but I'm not in a hurry to go back. The thin cut fries had a nice crunch to them, which was very different. Again, the sweet flavor wasn't my thing. Maybe they have options that I was not aware of. The staff seemed friendly, and the vibe was pretty cool. I'd love to get your thoughts on the place. read more

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This is my go to Nashville hot chicken sandwich. The spice level and seasoning were perfect. read more

Big Chicken - Uncle Jerome's Nashville hot chicken sandwich - Burgers Near Me - Gilbert, Arizona

Down town Gilbert location. We had Kendal help us and she was great and had a great smile. We got the bucket of beer and 20 boneless wings for 21.00. What a great deal. The chicken itself was pretty great. Great sauce. I got the buffalo and the wife got the lemon pepper. A little overwhelmed by the lemon pepper but still great. The chicken itself is probably better than most chicken receive anywhere else. High quality. Only had Corona in bottled beer. Not the end of the world for me. I forgot this place was down here. Should be advertised more. Low key vibe and very chill.​ read more

Great food! Always fresh and delicious. We love the chicken and the fries. Tony the manager is excellent, professional and personable!

Food was delicious and service was phenomenal!! Definitely going back again and recommending this place to everyone I know!

Best chicken strips that I have had in Arizona! Have come to this location many times and absolutely love it. Surprised it's not rated higher honestly. The customer service is also great. Very friendly owner! read more

The service was great. We got greeted immediately and the place seemed busy enough, I ordered the popcorn chicken and the Jerome and Mac and cheese as the side. The bartender got our order in quick for drinks and food which was nice and she was friendly but the food..: The popcorn chicken came out and I legit am not Gordon Ramsey but if I was I'd scream at the cook. The popcorn chicken tasted like I put gum on my shoe, walked around for 5 minutes, took the gum off, coated it in so much breading and dumped salt and pepper in the chicken. GOD AWFUL. The only thing good was the fries and the Mac and cheese was ALRIGHT.. not worth the hype. Oh and special mention to the beer, because without the beer the food would've tasted much worse. read more

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Four Brothers and Accord- Herm, Dollar, AA-Ron - Food 5 Big Aristotle and the Shaq attack with the special sauce was outstanding. Very crispy and tasteful. Sweet potatoes wedges another good menu item that indulged the taste buds. The Mac and cheese was A-1 but needed to be baked or broiled at least another 5-10 minutes. Service- 2 Bartender wasn't the friendly host, didn't wipe down the area we sat at. Corona in a bottle Modello on tap but no DOS EQUIS ? Very disappointed my food took 25 minutes (Shaq attack) when Herm and Dollar food came out 5 min after they ordered and we went 1,2&3 in line. Ambiance- 2.5 Good open space and outside seating look like a upgraded Raising Canes. With Shaq being D.J you would expect a little more of his hobbies included in the franchise especially with the space to have a onsite D.J. So overall we give it 3 stars. Pricing of the food was surprisingly good . read more

Big Chicken - Burgers Near Me - Gilbert, Arizona

Food is good and atmosphere is fine. Prices are ridiculous. Customer service isn't great and they don't let you order over the phone which is annoying. read more

Fantastic manager, delicious food, and great value! They were very accommodating with food sensitivities. I'll definitely come back!

Surprisingly great. Chicken was juicy and well seasoned. Sauces are awesome too. Raising Cane's is overrated.

Great service and great food. The guy in charge here always has a great attitude as well 5/5!

Great chicken and customer service would recommend, me and my mother eat here every week and it's worth my money

Really wanted to love this place... but every time i order a sandwich with no sauce it has sauce... one time, sure it'd be an oppsy but 3x now. I get it ya'll like sauce but some plain janes like me, dont like sauce. Sweet potato waffle fries are possibly the best ever but idk if i can take another try of risking the sauce debacle read more

The chicken tenders were super crispy and the fries are cooked perfectly. The owner greeted us and took our order and was kind enough to recommend some popular items on the menu since it was our first time there. The service was fast and the workers were very nice! Highly recommend going here if you are craving some chicken. read more

We've been here a few times. Always great food and we love Shaq, but something was missing in the customer service department. We stopped going for a couple months and just recently made the trip back over. Our experience this time was wayyy better! I was completely blown away by Robbie. Excellent top notch customer service. This guy is workhorse and huge asset for Big Chicken. Very kind and super attentive. I have no doubt he could teach industry classes on customer service. Great job Robbie, we will be coming back. read more

The food at Big Chicken was absolutely amazing! Every bite was full of flavor, and everything was cooked perfectly. On top of that, the service was just as great, friendly, fast, and super welcoming. I'll definitely be coming back! read more

Customer service was wonderful. And I loved the rich flavor of the Nashville hot chicken sandwich!

The food was terrible. My daughter has a huge burn by her lip and on her hand from taking a bite of her chicken sandwich and it dripping oil: My first bite was nothing but cartilage. They had out of order signs on almost every beverage dispenser. It was gross. We will never return. read more

The chicken was AMAZING!! The menu choices were great and the atmosphere was fun! Has a great bar too! Make sure to check it out, the owner is right in there delivering food and helping serve guests like a champ! read more

Kaleigh was awesome she had great service and made us feel welcomed food is great really immaculate