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    Big Bear Pools and Spas

    4.3 (16 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Big Bear Pools and Spas

    Pool installation

    Pool remodeling

    Pool repair

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    Final product of Big Bear Pools
    Brian D.

    Never had any issues or problems dealing with Big Bear Pools. Work and clean up were not a problem, nor was dealing with anyone in the company. Dates and deadlines were adhered to according to the contract. I would use them again to build my pool and other outdoor structures.

    Tamara B.

    We purchased a spa from Big Bear Spa for our income property. They managed to deliver and install it with all permits & electrical requirements Big Bear Lake mandates. With the help of a skilled crane driver they managed to get it placed on our middle deck into a private spot outside the master bedroom. Additionally they service it free for three months and gave us a great deal. We highly recommend them!

    My custom grotto with waterfall and slide.  The spa is inside the grotto.

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    6 months ago

    Helpful 0
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    8 months ago

    They built our pool in California and the owner Louis was awesome! We had no problems!! Smith wonderful experience!!

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    8 months ago

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    4 years ago

    Great company. Friendly service. Luis had great customer service and had answers to all my questions. I would definitely recommend

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    7 years ago

    Helpful 1
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    8 years ago

    Helpful 2
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    4 years ago

    Helpful 2
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    6 years ago

    Business owner information

    Photo of Luis C.

    Luis C.

    Helpful 2
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    6 years ago

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    9 years ago

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    5 years ago

    Helpful 3
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    8 years ago

    Business owner information

    Photo of Luis C.

    Luis C.

    Helpful 4
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    7 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    6 years ago

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    8 years ago

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    Review Highlights - Big Bear Pools and Spas

    Louie was by far the best price but at the same time it didn't jeopardize the quality.

    Mentioned in 6 reviews

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    Norvell Pools

    Norvell Pools

    (9 reviews)

    Ashton is great !! He's very helpful and knowledgeable. Professional and his work is good…read more Moved into a new home and he helped us understand our whole pool setup. He comes every week and has helped us so much. If you're looking for someone to hire for your monthly pool cleaning, look no further than!! Give them a call!

    After having issues with a previous pool maintenance company, I tried to take care of the pool…read moremyself and failed miserably. Eventually, I did some research and came across Ashton from Norvell Pools. I gave him a call, and I'm glad I did. Ashton came out and did a thorough inspection of our pool and aging equipment. He pointed out several issues, took the time to explain each one clearly, and made sure I fully understood what was going on. I never felt like he was trying to upsell me. He was transparent, honest, and genuinely focused on what the pool needed. He quickly got the water balanced and looking great. Ultimately, we did need to make some repairs, and Ashton was fully capable of handling everything. We ended up replacing the filter, valves, and pool heater, all installed by Ashton. We've been very happy with the results. Any time a question or issue has come up, Ashton has been prompt, professional, and committed to keeping our pool in perfect swimming condition. His pricing is fair, and the quality of his work is excellent. If you're looking for reliable regular maintenance or need equipment upgrades or repairs, I highly recommend Norvell Pools.

    Good Life Pool Service - The broken backwash valve to my pool equipment

    Good Life Pool Service

    (10 reviews)

    Finally found a solid pool guy ! My old pool guy could never get my pool clear and just finally…read moreghosted me .. tried to take care of it myself for a few weeks but no time ...Had a party going on and was out of town the for a week came back to a green swamp ...my neighbors pool is always clean! so I got the referral and called Eddie This guy knows what he's doing ! #happywifehappylife

    Eddie came out to give us a quote and seemed friendly enough. That was about it. Every other word…read moreout of this persons mouth was an excuse as to why work was not being done. He said a part for my pool equipment needed to be serviced and replaced. When I told him that I had a home warranty that covered the equipment instead of letting him service the equipment directly, he became less than helpful. When I had the technician for my home warranty check the part, he said it needed lubricant, but I watched him service the part with my own eyes, and put the part back in one piece. Next thing I know, Eddie is complaining that the part is broken. At which point I told him that it had been serviced, and it was ready for him. He insisted that it was broken, and when I went out to verify, the part that I just saw placed back in the equipment was now broken in half. Please keep in mind that the only people to touch this equipment are the home warranty company, which placed it back in front of my eyes. I also had checked the equipment myself, and it was fine post repair. Then the person from this company comes out and now the part is differently SNAPPED IN HALF. I'm not sure if this was retaliation, or just improper handling, but I know that the home warranty company nor myself left that piece snapped in half. So, let's do the math. After which, I called the home warranty company BACK and they then replaced the NOW BROKEN backwash valve. In the meanwhile, I had paid Eddie to perform two filters cleans, one of which he hadn't completed, so I asked him for my money back for the time being as the service wasn't provided and I needed to make sure the funds were available in case needed for the repair. Then Eddie and his company GHOSTED ME. I have texted and called, left several messages, all trying to be kind and professional, none of which were returned. If you own a company, even if you don't want to provide service to a customer, at least handle your business properly and tell them just that. I don't want to provide service to you. Not hard, right? I mean, let's get mad because I didn't let you rip me off multiple times? I understand I have some issues that needed to be addressed. I have several dogs which I needed to dispose of my dogs waste, which was done when mentioned. However, how do you present yourself as a company, break the customers equipment, and then ghost on them? Watch out! Not very professional, and a little shady.

    Big Bear Pools and Spas - poolservice - Updated May 2026

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