1. Pool Tyme

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San Bernardino, CA

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Pool Tyme

4.1 (15 reviews)
Closed • Closed

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Alanna E.

Gary and his crew from PoolTyme finished installing our fiberglass pool in September 2017. The installation went fine, although delayed for a month. We WERE really happy. Until July 2018, when the gelcoat and fiberglass started chipping away on all the stress points. Now, keeping in mind he guaranteed our pool's longevity and couldn't say enough about the durability of the fiberglass pool. I notified him in August 2018 about this issue, and also sent him pictures, asking him to please fix it asap (the pool was less than a year old). He put us off until January 2019 and said we would need to pay 1/2 the cost to fix it because the pool he purchased had been used as a mold and he said he told us that before. He DID NOT tell us that useful piece of information, or we never would have agreed to purchase a potentially defective pool! (For the full price, no less.). So we do not recommend this company, not because of the initial installation, but because they do not follow through with guaranteeing their work. No integrity!

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4 months ago

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2 years ago

These guys know their business when it comes to pools. They install and the whole works. You want it up right...get these guys

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7 years ago

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4 years ago

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10 years ago

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Review Highlights - Pool Tyme

“Gary answered all our questions and gave us great recommendations for our new above ground pool liner.”

Mentioned in 8 reviews

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Integrity Pool Service - Doing the annual green to clean at Camp Gilboa.  Still have a little ways to go but what a difference.

Integrity Pool Service

(13 reviews)

These guys have serviced my pool twice for Pentair warranty service on two failed Globrite lights,…read morePentair quality control is horrible and they definitely need to make sure they fix all these lights, they are only 2 months old, 2 out of 5 failed already.....smh Anyways, Pentair schedule Integrity Pool Service to fix my lights, Rich is usually the one who calls and he is very polite and professional. First time came the following Monday no issues after opening claim, my wife said the techs were a little little dry and serious towards her but they got the job done and quickly so no complaints. Second time, I had special plans for my daughter and the spa light gives out a few days before, Integrity said they could only get to it next Monday, which would really ruin the vibe of my daughters get together....I tried other service providers in the area, all suck at communication. Rich answers all the time and calls back quickly....truly appreciate that. He said he would try but couldn't make promises, well Rich delivered. He worked it out so someone could come onsite Friday before the party/event and I really appreciate it, Pentair is lucky to have a vendor like Integrity doing their work, wish they had MORE service providers in the area like Integrity, I guess warranty work seems to be an after thought with Pentair....I expect more from Pentair, but couldn't have asked more from Integrity, oh and Eli was the tech that came out the 2nd time, he was very polite and easy to talk to, thank you guys!

First of all, he stolen my Pool cleaner which got caught in Security Camera. '…read more He walked in straight inside of house without ring the bell, then went to pool pump area from gate to already touching pool filter . Me, my sister asked him "WHO ARE YOU?" He said he will bring Pool cleaner, but he didn't. I will pay him if he returns stolen item. Some one came into my house, lose pool filter belt belt were found lose which is very dangerous. it have never happened before in the last over 20 yrs. Sadly, Mya Lee

FM Pool Construction - Simple and classy

FM Pool Construction

(60 reviews)

Highly Recommend! We…read morehad an amazing experience with our pool remodel! The entire team was professional, communicative, and did exceptional work! Our backyard has been transformed! Fernando, Juan and the team kept us informed throughout the project and made sure everything was completed to our satisfaction. I highly recommend them to anyone looking for quality and craftsmanship.

Since my last post, the company's owner, Fernando, reached out to me after receiving my updated…read moreYelp review. Although I had to continue reaching out to him and pushing to have him address the issues, he has finally remedied a portion of the concrete problem. In an attempt to remedy the problem himself, he sprayed a sealant onto the raised bond beam portion of the back yard; unfortunately, it made the issue worse. After attempts to remove the sealant, it was determined that it could not be removed. Fernando finally hired an external company to grind down the concrete and apply a new concrete layer to a knock-down finish (See photos). Unfortunately, he will not refinish the rest of the concrete that his company poured throughout my backyard, but at least he addressed the portion that he attempted to fix. That said, I commend Fernando for attempting to remedy the problem, and I do not harbor any ill will towards him or his company. That said, moving forward, I will make sure to get a signed contract with a manufacturer's defect clause for any future construction jobs I plan in the future.

Pool Tyme - poolservice - Updated November 2026

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