Started off decent, but turned into a very dishonest experience. I was quoted $250 for a repair,…read morethen he showed up and tried to change it to $500 on the spot. I canceled immediately. I had already prepaid for service, and he refused to refund me, making false claims that he had come out multiple extra times--which is not true. He also stopped servicing the pool without notice, leaving it green and forcing me to pay someone else to fix it. Ignored calls and texts until I contacted him from another number. At that point, still refused to make things right. Changing prices last minute and keeping prepaid money is unacceptable. I would not trust or recommend this business.

Just wasn't for us but we said "let's give a month trial" clearly didn't work out. Within a week…read moreafter we let him go, our pool is green!!! That's never happened & we didn't get pool services for a good month & our pool remained blue & clear so don't know exactly what happened there but apparently "it could happened within ONE WEEK of no service" which is untrue No way it can get this dirty within one week of him doing a chemical balance which we paid extra for. Take care Israel & hope you can learn to correct your mistakes even when we "cancelled" It's only been a week! Not good for your growing business.

My pool was green due to it not being maintained correctly by other individuals, he came in and got…read moremy pool looking brand new within 3 days! hands down best pool guy in town! Best service, professional and great communication. If I could I'd rate 10 stars.

I stared using this service with Juan going on a year now and i can say his work is definitely the…read morebest pool service i've experienced, responsible, has great communication, affordable and very respectful. My pool has never looked so clean and sparkly, honestly I would recommend his service to my friends and family.

Paules Crystal clean pools. HA HA RIGHT. We gave him 3 chances and our pool has never been…read moreclean. He also sold us a defective pool sweeper for $630 and $170 for pool cleaning that we never got. I wouldn't refer him to a friend. He's ripped us off for over $800 and now we'll be taking him to small claims. To get our money back. Hire him only if you don't want a clean pool. You won't get one. All my reviews are 100% honest and reliable

Paul was friendly, on time, knowledgeable, and did a great job! Reasonable price too.read more

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

I recently moved to a home with a pool....a green pool. Not only do I know nothing about pool care,…read moreI know I must get the pool cleaned. Gilbert has been servicing my pool since March and it's been a good experience. Honest assessment: there are many options that are a better deal that offer the same.

Awesome! They are very dependable. They always do a great job. I have been using them for years.read more

Very helpful and informative. We appreciated his expertise. Would definitely recommend and would…read moreuse again.

Five Stars! I can't recommend All American Pools highly…read moreenough! Our spa had turned into a green, algae-filled mess that looked like a swamp, and we were honestly considering draining it for good. But All American Pools came out and did an acid wash that completely transformed it. They were professional, on time, and explained the entire process so we knew what to expect. The acid wash removed every trace of algae and stains, and within hours, our spa went from murky green to a stunning crystal blue -- it looks brand new! They also balanced the chemicals afterward, so we were able to use the spa safely right away. If your pool or spa needs serious help, don't hesitate to call All American Pools. They brought our backyard oasis back to life!

Cameron has been amazing in taking care of our pool. He is dependable and an honest professional…read more The best pool service we have had in over 20 years.

The pricing was high compared to quotes from other comparable service providers. More critically,…read morethe provider confirmed he was not licensed to operate in this area. I also found the provider's communication style to be defensive, which made it difficult to discuss and resolve a minor issue.