David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.

I bought my home in the summer of 2024 and during the inspection was told, very matter‑of‑factly,…read morethat I had maybe one--possibly two--good summers left before the pool would need resurfacing. Spoiler alert: that prediction was spot‑on. The black algae that had been lurking in the decades‑old plaster started popping through like an uninvited guest who really doesn't take a hint, no matter how hard I tried to fight it. After a summer packed with great pool parties (worth it), I decided winter was the perfect time to handle the pool glow‑up. So I did the responsible homeowner thing: I got quotes. Five companies later, I had prices ranging from $8,500 to $20,000 and a surprising number of "optional upgrades." One vendor even offered to put a turquoise tortoise--yes, an actual mosaic tortoise--at the bottom of my pool for an extra $3-4K. Did I want it? Absolutely not. Do I adore the phrase "turquoise tortoise"? Absolutely yes. In the end, I chose Waterscape, mostly because the pricing made sense, and the communication was quick and easy via text. My only real goal was simple: resurface the pool, update the tile, and keep the whole thing under $10K. Mission accomplished. They sent over a DocuSign, gave me a one‑week December timeline, and the whole thing ran like a well‑oiled (and extremely punctual) machine: Monday, 9am-12pm: Full demolition of the old plaster Wednesday, 9am-1pm: Tile installation Saturday, 9am-12pm: New plaster poured And just like that: Brand‑new pool! After that, I stuck to the four‑week maintenance plan--daily brushing, treating the water, and absolutely zero heating of the pool or spa. Now that the curing period is done, the hot tub is officially back in action. Overall? Five stars. Smooth process, clear communication, no turquoise tortoises forced upon me, and a pool that's finally as ready for summer 2025 as I am.

100% professional and knowledgeable and honest.Remodeled pool and they pay attention to detail with…read morehigh quality materials/products.will not over charge.Owner has years of experience in the field.

After struggling for weeks with our cloudy green pool, we decided to hire Jim. He found a crack in…read morethe pump and fixed it. He also recommended getting a better vacuum, which has been working great! Jim turned our green pool into a crystal-clear one in just a few days. He also took the time to explain how our pump system works. Thank you so much. We highly recommend his services!

Jim is the best! Our pool had a bad algae problem (that our previous service couldn't get under…read morecontrol) when I called him a year ago. He came out the same day and has taken care of our pool ever since. It was quite a job to get our pool back to normal, but it's sparkly clean and perfect now. Pricing is very reasonable, too. Definitely recommend!

Very friendly and professional. Reliable service and flexible scheduling times…read more Would recommend.

Ed came by to take a look at our salt cell. He explained what was going on and what our options…read morewere. LOL, while he was doing that he also answered the 348 questions I asked him. I appreciate how patient he was with me. When it was all said and done, I was confident that I knew what we needed to do as well and I was better educated about multiple other aspects our our pool. Just like the first time we called Doctor Pool, we were glad we called them again and very satisfied with our recent experience. Great business, great service, great guy. If you need help with your pool I'd recommend giving them a call. So stop watching that YouTube vid on how to DIY whatever your problem is and call Doctor Pool.

I couldn't be happier with Ryan and his team! They are efficient, reliable, and keep my pool in…read morestellar condition! I highly recommend them for all of your pool and spa needs!

Ryan is the man! I hadn't be able to use my pool all summer and with my son turning 18 we planned…read moreon having a pool party for him and his friends. I'd had a ton of trouble with the last guy and in a matter of hours he had handle on it. Thanks again Ryan!!!

Finally found a solid pool guy ! My old pool guy could never get my pool clear and just finally…read moreghosted me .. tried to take care of it myself for a few weeks but no time ...Had a party going on and was out of town the for a week came back to a green swamp ...my neighbors pool is always clean! so I got the referral and called Eddie This guy knows what he's doing ! #happywifehappylife

Eddie came out to give us a quote and seemed friendly enough. That was about it. Every other word…read moreout of this persons mouth was an excuse as to why work was not being done. He said a part for my pool equipment needed to be serviced and replaced. When I told him that I had a home warranty that covered the equipment instead of letting him service the equipment directly, he became less than helpful. When I had the technician for my home warranty check the part, he said it needed lubricant, but I watched him service the part with my own eyes, and put the part back in one piece. Next thing I know, Eddie is complaining that the part is broken. At which point I told him that it had been serviced, and it was ready for him. He insisted that it was broken, and when I went out to verify, the part that I just saw placed back in the equipment was now broken in half. Please keep in mind that the only people to touch this equipment are the home warranty company, which placed it back in front of my eyes. I also had checked the equipment myself, and it was fine post repair. Then the person from this company comes out and now the part is differently SNAPPED IN HALF. I'm not sure if this was retaliation, or just improper handling, but I know that the home warranty company nor myself left that piece snapped in half. So, let's do the math. After which, I called the home warranty company BACK and they then replaced the NOW BROKEN backwash valve. In the meanwhile, I had paid Eddie to perform two filters cleans, one of which he hadn't completed, so I asked him for my money back for the time being as the service wasn't provided and I needed to make sure the funds were available in case needed for the repair. Then Eddie and his company GHOSTED ME. I have texted and called, left several messages, all trying to be kind and professional, none of which were returned. If you own a company, even if you don't want to provide service to a customer, at least handle your business properly and tell them just that. I don't want to provide service to you. Not hard, right? I mean, let's get mad because I didn't let you rip me off multiple times? I understand I have some issues that needed to be addressed. I have several dogs which I needed to dispose of my dogs waste, which was done when mentioned. However, how do you present yourself as a company, break the customers equipment, and then ghost on them? Watch out! Not very professional, and a little shady.

We had a great experience. Our hot tub was running constantly and not heating the water. The guy…read morewho came out was very friendly and treated us well. Prices were very good and they didn't gouge us like I feared. Will definitely be using them for an annual maintenance check.

Yasmin makes scheduling a breeze, and is always so helpful, so kind, and so pleasant. Tom is truly…read moreamazing--whether repairing, identifying issues, deep cleaning or adjusting chemicals, he's the guy you want looking after your hot tub. If you value real customer service, real people, and a relationship with your service providers, hire The Hot Tub Doctor. You can't go wrong.

I would rate them lower if I could Rafael is a very untrustworthy , I am very upset that a person…read morecan run a business here but isn't responsible for their actions, Rafael rear ended my wife's car and even admired to being distracted and was his fully at fault . But when it came time to pay the pipper he is under insured and doesn't have the decency to pay for his mistakes , I'm sure he has the same business practices!! Well as they say what goes around comes around , so beware of business with these flakes

The over all experience with Premier Pools & Spas was pretty great, I especially want to thanks are…read moreproject manager Joe, he was really easy to work with and willing to explain any issue. I would recommend Premier Pools to all family and friend.

I had a terrible experience with Premier Pools & Spas. They subcontract everything with little to…read moreno supervision. Their crew broke a gas and water line, and I was told to fix it myself.l, after i constantly told them before they were there before signing contract and before job started.The project manager never showed up except to collect payment, and they won't even attend the final inspection. Extremely poor communication and zero accountability. I would not recommend this company. Never had a final in person walk through with project manager or company manager, for such a size project for homeowners.