Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

Awesome team. They worked really hard and did a great job taking care of everything. Above and…read morebeyond service. They worked nonstop and helped me move everything into the correct rooms and even helped rebuild furniture. We even asked for some items to be re-arranged and moved again and they did it without complaining. Great value for amazing service! They also don't nickel and dime you for everything. I would definitely hire them again for my next move!

Showed up on time, got everything out and in quickly and safely. Simple, fast, and great service…read more Will be using them again.

Scheduled 4/4 move will update review based on experience- so far booking / communication has been…read moregood & the plan is realistic

The team from the San Francisco office helped move us in incredible time from San Jose to Campbell,…read moreand ensured that all of our furniture and electronics arrived safe and sound in exactly the way I wanted things located at the new home! I have worked with A2B for previous moves and I would eagerly recommend their services in the future

We have used Careful movers multiple times now. Lately, we moved our parents from one adult…read morecommunity to another. The guys were wonderful, kind and very professional. They moved so quickly and made the transition smoothly!

Professional, speedy, and respectful of our stuff, these guys are the way to go! This is our 2nd…read moretime hiring this company and they do not disappoint. The price per hour is reasonable and they do not nickel and dime you for everything. Highly recommend!

We hired Joshua's Moving services to relocate our 2-bdrm apartment from Millbrae to San Mateo; we…read moreopted to use them for both packing and moving services. Getting a per-hour quote and scheduling with their team was super quick and easy; they were very responsive and their pricing is very competitive. They arrived on-time and worked efficiently + carefully to pack up the home and deconstruct the furniture. They were also more than willing to move around furniture at our new place if we found that we wanted it oriented differently. All-in-all, the experience took longer than originally quoted but that was because we had a LOT to pack and move. Again, the quote is based on the number of hours to complete the move, so I still fully believe that the service is fairly and competitively priced. I'm also very grateful to the team of movers Ludwig, Simon, Jose, and Lupe for staying so long and working so hard that day. It is very much appreciated because now we are in our new home with everything clearly labelled and nothing broken. I would recommend Joshua's Moving for any Bay Area move. If I ever need to move again, I know who I will be calling. Thank you!

My boyfriend had used Joshua's for his last move and they did a great job, so when it came time for…read moreus to move in together we decided to go with them again. They arrived on time and worked very hard and quick to get everything loaded up onto the truck. The movers were very professional and had all the supplies we and they needed. We had some big wire racks and they were able to saran wrap a bunch of boxes on them. They also had some wardrobe boxes that had a rod to hang stuff on. We had stuff at two locations so they had to pick stuff up at one, leave some stuff from spot 1 behind at spot 2, and pick up everything else from spot two before taking it all to its final landing spot. A couple things did break in transit, some cubbies and a glass baking dish, the dish was my fault though as it wasn't wrapped at all, and was in a collapsible bin. They were also able to take away an old mattress, it was a little more expensive that my boyfriend was originally quoted, but after a long day of packing and moving, we were fine paying it to not have to deal with it.

We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

Just talked to them to get an estimate and they told me they charge 11% fuel charge based on the…read morehourly rate and number of hours worked. I asked why when fuel is not being consumed while loading / unloading. The answer that is what we do. Wow, that is strange to charge $13.00 per hour for a truck not using fuel. Additional there is a min 30 min travel time charge which would be an additional $65 for this move. Not using them! This also appears to be illegal in California "Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool." Below is a reply and here is my response: The information about the fuel fee was presented to be based on a percentage of the total move time. Not your actual cost, which I would have been okay with. I'm not asking for anything to be waived, just transparency. Your remarks about your family are completely out of line. It's clear you want to change the subject from your questionable practice and make this personal. It is not personal. I don't know you other than how you have presented your business here. Very Questionably. I see you removed your statements about your family business. I provided the law that it appears you are not following in a private message. Here it is again: Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool.

I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

Pretty good service! Highly recommend for easy move and good people. Took couple hours and finally…read moredone!

Lou, Richard and Reuben helped me move my house goods as I am moving out of town. They were able…read moreto pack everything neatly and professionally, and a work in such an efficient manner. I would highly recommend them for anyone who needs assistance in packing and moving their home goods. They did excellent work and we're so easy to work with. They also moved a very quickly efficiently. Great job!

Professional. Arrived a little bit earlier than what I asked them to, but they were good at what…read morethey do. Definitely value for the money.

Expert movers great job! good results unloading Pods into storage. Will use them again! Good value…read morealso!

workers worked hard, but i felt bad for them since they had had another job in the morning they…read morelooked exhausted. Moving is a very hard job.

I had a pretty upsetting experience with the movers. I gave a tip but then was pressured into…read moretipping a certain amount. After I tipped the requested amount, the movers pushed me again a couple times for more. They got the job done but how they went about some things was unprofessional.