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    Reviews With Photos

    Ashli M.

    We recently purchased a new tv at this location. We never felt pressured to buy and weren't annoyed by the tireless upselling that other electronics stores try. We even expressed that we were originally going to get a $6000 tv, it ended up with a slightly lower end one for $1400 and we were only asked why we went with it. Once we explained that it was the price, he said "oh, that makes sense" and never tried to up sell to that tv. We were also showed the proper mount for the tv when we asked which one would be best, and again, weren't up sold on a more expensive one. When I asked about the difference between the one we purchased and another (again more expensive one) from a different brand, the associate told us that the one we were purchasing blew the other one out of the water. We are super pleased with our purchase and the helpful, knowledgeable and kind customer service that we were provided when shopping. I'm so glad that Best Buy has the standards they have for their stores and customer service! When we are ready to buy the more expensive, albeit TOTALLY worth it, tv we were originally looking at, this store will DEFINITELY have our business again! This is what keeps us as continuous Best Buy customers for small and large purchases!

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    Page 1 of 3

    Ask the Community - Best Buy

    Review Highlights - Best Buy

    I didn't find it so I asked another employee across the store, Frederick, if he could help me.

    Mentioned in 2 reviews

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    Best Buy Outlet - Toy section

    Best Buy Outlet

    2.7(22 reviews)
    0.7 mi

    My experience is strictly with bringing phone recharging batteries for recycle. Upon entering we…read morewere immediately approached by the security guard after being greeted by the associate at the door. I was looking for the bins for electronic recycling. It was a little disconcerting as he was aggressive. I'm sure he didn't mean to be and after some discussion with the associate who had greeted us, the associate asked to see the batteries. I showed them and then was told they could recycle them. That was great. But instead of taking them, the associate said to put them in the cardboard box behind the curtains the guard had shown us. I would agree with the reviews on customer service of there being something lacking. We looked around for blind box cards and checked out the toy department. The store is no frills and warehouse feel. I used to live in the area, and remember when it was welcoming. Oh well, things change. I felt like they have to size up the customers for threat of crime because that's what the experience upon entering was like. It's sad and affects the customer service feeling. But if I was in the area and needed something I would pop in. Parking in private lot.

    Stan was amazing with customer service. I brought a dryer,the dryer never arrived to the…read moredistribution center for delivery it was "lost". My daughters appliances was lost as well. After a quick review service several customers large purchase items were" lost". I was told to guarantee receipt, self pick up highly suggested. The store price matched the lost item and replacement item to help rectify the situation. Still I unsettling experience and the delivery dates were set weeks out, the inconvenience was astounding for a major company

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    Best Buy Outlet
    Best Buy Outlet - Appliances

    Appliances

    Best Buy Outlet

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    Best Buy - appliances - Updated May 2026

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