Sergio was assigned to my pest control needs. He is very personable, listens to your needs, and displays excellent customer service skills. I would recommend Berrett Pest Control as they are very customer service oriented and will come out until your pest control needs are complete. read more

Last quarter their technician did not show up for hours past their arrival window, no call, no explanation just didn't arrive until hours later. Fast forward to my current service and they didn't write me or call me to tell me about it; then they send me an email telling me they performed it which they NEVER did. I was home and outside the entire day working on a project at my house and not once did an employee show up. Called and advised them of this so they rescheduled me to the next day only to tell me that day their technician could not come. When I called back to have it rescheduled they advised me they can only spray my inside of home and not outside since they already "sprayed" outside.... I again advised them I was home all day and no one ever sprayed my outside and that was unethical as I pay for a quarterly service to have my outside treated and they essentially kept refusing telling me they could only schedule me for an inside spray. So bottom line they are not reliable, liars and will take your money and not perform the service you pay for. Hire another company for your pest control needs as these guys suck. read more

Marcus is excellent. He did a great job of explaining the procedures and he was so personable! I look forward to having him back soon! I'm as grateful to have him as our technician as he was to have us as a customer! He was on time--early, in fact--and took care of the service very quickly! read more

Taylor Bryan always does a great job. I was surprised after prior treatment that we found so many dead bugs around the outside of the house when I'd not seen them alive. But he said the chemicals last for months. Thank you for continued excellent service. read more

I reached out on google and 4 companies contacted me. Berrett Pest was very helpful and willing to listen to the pest issues we were having. They assured me they could conquer all of them. I believe they did and if they didn't the first time around I am confident they'd will fulfiill their obligation of returning to ensure everything is taken care of. Great service from the initial contact! read more

Dishonest, Disorganized, and Not Worth the Price I went with this company because they responded quickly and quoted $220, promising same-day animal pickup--even on weekends. They took payment without disclosing additional charges, then added $75 more later. Despite being told they'd call at 8 a.m. Saturday, I got no call until 1:00 p.m.--30 minutes before they arrived. I was then informed they wouldn't pick up any animal caught until Monday. Their tech showed up with a smaller trap than the one I already bought on Amazon (which their salesman claimed was too small), smeared peanut butter everywhere, and left sardine oil all over our deck. Their promises about trap size, weekend availability, and response time were all lies. They misled us to get our business, and now they're unreachable--no manager available, no accountability. Yesterday the person answering the phone said staff were out sick. Today the person answering the phone said the manager's phone is broken, and he cannot hear on it. Why wouldn't he just use someone else's phone to call us back? The only reason I chose them was to avoid raccoon damage while we're away for surgery. I regret not going with a more reputable company like ABC Pest, who charges the same but is actually honest. Avoid this bait-and-switch company. read more

Berrett Pest Control - Sardine oil and peanut butter all over the place. Sloppy, careless - Pest Control Near Me - Austin, Texas

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I moved into a new house and saw some pest control issues. I called Barrett and they established me as a client quickly. They came out the next day and I could see their product working within 24 hrs and the technician was respectful and nice. It was safe for my dog and they followed up with me monthly after the initial visit. If I ever have pest problems, I'll call Barrett. read more

Berrett Pest Control did a fantastic job closing a few areas in my roof where four legged pests could access my attic. The technician Raul arrived at the agreed upon time and worked thoroughly to complete the job. Berrett Pest Control is a Great VALUE which is difficult to find these days. read more

Berrett Pest Control - Pest Control Near Me - Austin, Texas

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Berrett Pest Control has continuously provided us with top quality service. Especially our technician, Taylor. Taylor is so friendly, professional, and efficient. He always goes above and beyond with the treatment of our house, as well as keeping us informed of what he is doing and when he will arrive and depart. Taylor goes above and beyond making sure we are satisfied with our residential treatment. read more

I recently hired Berrett Pest Control to handle a raccoon issue in my attic, and my experience has been extremely disappointing. From the start, I told three different technicians that I believed the access point was on the roof. Not one of them checked, despite my repeated requests. It wasn't until I called the office and specifically asked for someone with a ladder that they finally looked, and sure enough, the access point was exactly where I said it was. Even worse, the technicians set a trap directly against a duct vent. When the raccoon was caught, it tore into the ductwork, causing $1,400 worth of damage that could have been completely avoided with a bit of care and common sense. To make matters worse, all three technicians had previously told me that nothing in the attic appeared damaged. Throughout this process, the team consistently left a mess after each visit, and the lack of communication has been frustrating. A manager told me I'd have an update by Monday; it's now Wednesday, and I've still heard nothing. I work in sales, so I understand that things can go wrong. But what matters most is how a company responds, and so far, the accountability and follow-through here have been non-existent. Given the circumstances, I don't believe I should be responsible for the $1,400 in damage their actions caused. I'm sharing this review not to vent, but because if this were my business, I'd want to know. I truly hope Berrett takes this feedback seriously and works to improve their service and communication going forward. read more

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Jake was incredible, he was timely, a great guy to talk with, and was knowledgeable about our Ant issue. We chatted all along the process, I hope I didn't BUG him too much...hehe....I would recommend Jake for anyone, and hope we get him again. Thank you! Eric P. read more

Caine was so polite, informative and professional. He spent the time to tell us what he was doing and what to expect. Great service from him and his partner!! read more

Zach gave me a call when he was a few minutes out. He greeted the interior for spiders and scorpions as I requested. Very friendly service! read more

The technician, Patrick, was polite and friendly. He explained the service he was about to begin and asked if I had any questions or concerns. He also reminded me that I could call Barrett at any time and he or another technician would return, if I had any problems before our next service. read more

Berrett has been servicing my businesses for years. They are thorough and highly professional. Joel, our service tech is amazing and Reden, in the office, is so helpful and kind. read more

Did a great job and took creates of the Bee problem very quickly. The service technician, Patrick was very thorough and informative.

I contacted Barrett Pest Control to take care of some wasps. They came out the very next day and not only sprayed for wasps and other assorted insects/spiders, but they also removed all of the wasp nests they could find. They were quick, professional, and efficient and I think they're a great service for the price. I highly recommend them and plan to continue using them for the foreseeable future. read more

Matt with Berrett Pest is always incredibly friendly and professional! Gets the job done well and is a joy to have around!

Sergio Maldanado was absolutely the best. He did a 360 degree full coverage spraying for pests both inside and outside and was the most courteous and professional young man. Definitely a keeper. read more

Had a major flea infestation. Technician nice and informative came out twice. I explained to him the second time that the problem was in the crawlspace. Was told that they would probably have to send a technician with an outfit to crawl underneath. After communication totally died kept calling to speak to a manager with no response. I did finally get my refund. read more

Great service, fast and friendly. No issues. Fast service, great communication and transparent prices.

Great quarterly pest control service. Fair price, thorough work, great communication.

Taylor, the Berret Technician, was professional and friendly. He explained how he would treat the tiny ants that we found in our kitchen and bathroom. He was thorough. I would highly recommend Berret Pest Control. read more

Always prompt and professional. Been using them for years with our business. I love these guys!

GRADE D- Called Berrett back in FEBRUARY to address a Squirrel problem. They convinced me they could trap it quickly and efficiently. $166. dollars and three weeks later...squirrel was STILL ACTIVELY NESTING in our attic. After a no show follow up appt( waited the whole day), I called and spoke to a manager about our PREDICAMENT and impending vacation and he convinced me that they would be able to close up any entry points and rid us of our pest within the week which was two weeks before we left for vacation. Promised to have his guy 'Ozzie' call or come by the next day. Ozzie never called or came over. The manager did not either. I have since called their offices 3 times and asked for an owner to please contact me. No one has called, no refund issued and I am out $166. for a $4 trap( 4"x9") with some peanut butter pellets. This company is far from professional and DOES NOT STAND BEHIND THEIR ADVERTISEMENTS/ Claims and PROMISES In addition, they are GAUGING THEIR CUSTOMERS . There are too many other PEST CONTROL options than to use this 'INDIFFERENT and POORLY RUN BUSINESS' for THIS or other services they SAY.... THEY CAN PROFESSIONALLY PROVIDE! read more

I had a wonderful experience! Kenneth was very personable, friendly and efficient. I was having a blah day and he made me laugh - much appreciated! read more

Always recommend these guys! Sooo good! They are so efficient, on time, polite, call before they come....they do what they say they are going to do. read more

First time customer, lifetime Customer! They provided a great customer experience! My sister and I take care of my special needs brother and they made sure all our needs were met. Thank You for treating us like family! Our technician Nathan was so nice and answered all our questions! Just amazing... read more

Love this company! They were able to get to us the same day in just a couple of hours. Zach was very knowledgeable and informative. Also extremely courteous and friendly. Definitely recommend!! read more

Had them come out for a carpenter ant problem. We were told a $500 external treatment would handle the issue. It did not. We called them back out 2 months later because the ants were still dropping their frass in the room. The guy that came out said we needed a different service, not the one we had. So we were out $500 and told we needed to spend more money. I called and tried to talk to someone a few months ago and got no information. Just called again today to try and find out more info about what needed to be done and why we would be charged more. Was passed on to two different people and finally given an answering machine. FIND ANOTHER SERVICE. read more

The inspector (Noah Drum) did very poor job. I made the mistake of showing what I thought might be termite damage on two different areas of fence and that is all he wrote up. I have later found other damaged areas (I did not see him do any further inspection!). I since learned that the damage is probably not termites. I expected a better identification of the issue and an associated treatment. I cannot recommend Berrett to anyone. read more

Angel took the time to explain everything clearly and made sure I understood the process. Great experience overall!

Taylor from Berrett Pest Control was very friendly and professional. He performed a thorough service on both the exterior and interior of my home. read more

Evan was amazing. He did a thorough job from start to finish. He gave me a lot of helpful information while he was doing the job. He made sure to double check everything he did to ensure I was happy with the results. I would highly recommend Evan and Berrett Pest Control to anyone wanting a professional job at a very reasonable price. Thank you Evan for helping me deal with those pesky rats in my attic! read more

Thomas was able to accommodate my unexpected personal situation during the service visit. He provided me with ample information about the services and treatments, while also being courteous and professional. I was completely surprised by the results of my initial visit; these technicians are very knowledgeable and results don't disappoint! Highly recommend. read more

We are a new customers (July 2025) for pest and mosquito service. After initial mosquito treatment, product was not working, had a between treatment performed, while the product worked, our grass started to die. Contacted Berrett, was advised to upload pictures and concerns. Waited over a week with no response, we decided to treat the grass with Turf Builder. Contacted Berrett and was informed the email provided was outdated, was provided another email, attempted to re-send while speaking with rep, and it bounced back, then was informed that was an old address. We advised Barrett and reiterated ... DO NOT spray the grass at next treatment. Guess what ... video show grass being treated but the 2 buckets not being addressed. Contacted Berrett, was told it was a new technician, conferenced the call with the tech, he apologized, stating he saw only one bucket and was lacking inventory. We suggested maybe a reschedule should have been recommended if lacking inventory. They both agreed. Now another tech is coming out to address the buckets. We are watching our grass very closely. This is too chaotic and request the contract cancelled! We did not sign up for nor want to pay for this sort of pest service chaos! read more

Joel was awesome. Prompt, thorough and courteous! He answered all of my questions about the types of pests we had and what we can do to keep them away read more

Cody is great! Good communication. This company had a great deal for new service and was very welcoming.

DJ, our Pest Control Tech, did a fantastic job. He explained the whole procedure...what he would do for the outside & inside. He was very thorough, & listened attentively to our concerns. (We even showed him a couple of our 'bug samples') DJ reassured us they were not german cockroaches. DJ is a great asset for Berrett & it's customers. Take care DJ! :-) read more

This was a great experience for my family and I. Ozzie came out, quickly assessed our issue and handled the problem efficiently. Was very kind and friendly to my young children as well. Would recommend Ozzie 10 out of 10 times! read more