Excellent service, quick response and great communication. I would be happy to have him service my property again and refer him to other properties in need of pest control. Thank you read more

Jonathan was great - informative, pleasant to work with. He identified and treated the areas where gnats were probably coming in, reassuring my mother. Excellent, Thank you. read more

Berrett Pest Control, now Home Services, has been serving us for several years. Nothing bad I can say about Zach to be honest. He is very knowledgeable, courteous and takes his time to understand your issue and come up with a game plan for treatment. You can tell he truly cares about helping others and will do his very best every time. I would love to have Zach stay on my account but I know from time to time the techs get moved around. Thanks as always Zach & Berrett Home Services! read more

I asked for a German Roach flush, and the guy came and stayed only a few minutes. We have roaches everywhere still, and I need you to come again and use something stronger. Whatever you do isn't working, and we pay you a lot every month to get rid of these German roaches. I feel like we're due a refund. read more

Barrett always provides excellent service. They provide excellent service and would highly recommend them.

Matt was awesome today! Very informative and friendly. He gave me information on our home, the pests he saw, and was very thorough! He made me feel comfortable with the product in regards to my pets and kids. And he's just a cool dude! Thanks Matt! read more

I had Berrett for a total of four years. The first three years were good. The past year made me cancel. Berrett has poor communication except for the numerous attempts to upsell me. The most recent visit they only gave 15 minutes notice before coming by, so I had no time to unlock the side gate and let them into the backyard. They didn't service it and just left without telling me. They charge $133 to come by every 3 months to spray around for 5-10 minutes with no proof of service other than a photo of the front of your house. You know what bugs me? Berrett Pest Control. read more

Mosses was awesome. Treated several small ant piles and checked for wasp!! He was great and very thorough!

Another job well done for Kenneth. This is the 3rd time he has come to my house and it is a pleasure to see him each time. Pesky ants are dead dead dead. Wasp nests gone. Barrett is my go to for pest control. Thanks Barrett and Kevin read more

Last quarter their technician did not show up for hours past their arrival window, no call, no explanation just didn't arrive until hours later. Fast forward to my current service and they didn't write me or call me to tell me about it; then they send me an email telling me they performed it which they NEVER did. I was home and outside the entire day working on a project at my house and not once did an employee show up. Called and advised them of this so they rescheduled me to the next day only to tell me that day their technician could not come. When I called back to have it rescheduled they advised me they can only spray my inside of home and not outside since they already "sprayed" outside.... I again advised them I was home all day and no one ever sprayed my outside and that was unethical as I pay for a quarterly service to have my outside treated and they essentially kept refusing telling me they could only schedule me for an inside spray. So bottom line they are not reliable, liars and will take your money and not perform the service you pay for. Hire another company for your pest control needs as these guys suck. read more

No automated or AI mess ups in booking. Talked to a real human to make appointment. Scheduled quickly. Service professional Moses did a thorough job and was courteous. read more

Chris it is one of those technicians that you actually look forward to having come and service your indoor and outdoor --he is so knowledgeable, so friendly.He takes care and goes above and beyond.Every single time. Cannot give him enough stars, he's such a great guy! read more

very pleasant at first. hired them for only outdoor cricket removal. they came 3 times and sprayed and we still have crickets. then after 30-day warranty they would not even respond to my concerns. so i feel they are very deceptive in saying they could get rid of the crickets when that is not the case. read more

Overall an excellent company with outstanding technicians. Unfortunately, we no longer need their services. They serviced our property for over 4 years and would highly recommend them to other homeowners. read more

Dishonest, Disorganized, and Not Worth the Price I went with this company because they responded quickly and quoted $220, promising same-day animal pickup--even on weekends. They took payment without disclosing additional charges, then added $75 more later. Despite being told they'd call at 8 a.m. Saturday, I got no call until 1:00 p.m.--30 minutes before they arrived. I was then informed they wouldn't pick up any animal caught until Monday. Their tech showed up with a smaller trap than the one I already bought on Amazon (which their salesman claimed was too small), smeared peanut butter everywhere, and left sardine oil all over our deck. Their promises about trap size, weekend availability, and response time were all lies. They misled us to get our business, and now they're unreachable--no manager available, no accountability. Yesterday the person answering the phone said staff were out sick. Today the person answering the phone said the manager's phone is broken, and he cannot hear on it. Why wouldn't he just use someone else's phone to call us back? The only reason I chose them was to avoid raccoon damage while we're away for surgery. I regret not going with a more reputable company like ABC Pest, who charges the same but is actually honest. Avoid this bait-and-switch company. read more

Berrett Pest Control - Sardine oil and peanut butter all over the place. Sloppy, careless - Pest Control Near Me - Austin, Texas

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Sergio was assigned to my pest control needs. He is very personable, listens to your needs, and displays excellent customer service skills. I would recommend Berrett Pest Control as they are very customer service oriented and will come out until your pest control needs are complete. read more

I moved into a new house and saw some pest control issues. I called Barrett and they established me as a client quickly. They came out the next day and I could see their product working within 24 hrs and the technician was respectful and nice. It was safe for my dog and they followed up with me monthly after the initial visit. If I ever have pest problems, I'll call Barrett. read more

Berrett Pest Control has been taking care of my home for years. They are thorough, punctual and always polite. I recommend them highly.

Berrett Pest Control did a fantastic job closing a few areas in my roof where four legged pests could access my attic. The technician Raul arrived at the agreed upon time and worked thoroughly to complete the job. Berrett Pest Control is a Great VALUE which is difficult to find these days. read more

Berrett Pest Control - Pest Control Near Me - Austin, Texas

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Berrett Pest Control is one of the best pest control services around. Very professional and Moses, our technician, does an amazing job and has great suggestions on helping keep out the palmetto bugs. I highly recommend this company. read more

Berrett Pest Control has continuously provided us with top quality service. Especially our technician, Taylor. Taylor is so friendly, professional, and efficient. He always goes above and beyond with the treatment of our house, as well as keeping us informed of what he is doing and when he will arrive and depart. Taylor goes above and beyond making sure we are satisfied with our residential treatment. read more

Great service, knowledgeable, courteous team is always able to quickly provide sufficient service.

I recently hired Berrett Pest Control to handle a raccoon issue in my attic, and my experience has been extremely disappointing. From the start, I told three different technicians that I believed the access point was on the roof. Not one of them checked, despite my repeated requests. It wasn't until I called the office and specifically asked for someone with a ladder that they finally looked, and sure enough, the access point was exactly where I said it was. Even worse, the technicians set a trap directly against a duct vent. When the raccoon was caught, it tore into the ductwork, causing $1,400 worth of damage that could have been completely avoided with a bit of care and common sense. To make matters worse, all three technicians had previously told me that nothing in the attic appeared damaged. Throughout this process, the team consistently left a mess after each visit, and the lack of communication has been frustrating. A manager told me I'd have an update by Monday; it's now Wednesday, and I've still heard nothing. I work in sales, so I understand that things can go wrong. But what matters most is how a company responds, and so far, the accountability and follow-through here have been non-existent. Given the circumstances, I don't believe I should be responsible for the $1,400 in damage their actions caused. I'm sharing this review not to vent, but because if this were my business, I'd want to know. I truly hope Berrett takes this feedback seriously and works to improve their service and communication going forward. read more

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Jake was incredible, he was timely, a great guy to talk with, and was knowledgeable about our Ant issue. We chatted all along the process, I hope I didn't BUG him too much...hehe....I would recommend Jake for anyone, and hope we get him again. Thank you! Eric P. read more

I reached out on google and 4 companies contacted me. Berrett Pest was very helpful and willing to listen to the pest issues we were having. They assured me they could conquer all of them. I believe they did and if they didn't the first time around I am confident they'd will fulfiill their obligation of returning to ensure everything is taken care of. Great service from the initial contact! read more

Taylor Bryan always does a great job. I was surprised after prior treatment that we found so many dead bugs around the outside of the house when I'd not seen them alive. But he said the chemicals last for months. Thank you for continued excellent service. read more

Zach gave me a call when he was a few minutes out. He greeted the interior for spiders and scorpions as I requested. Very friendly service! read more

Did a great job and took creates of the Bee problem very quickly. The service technician, Patrick was very thorough and informative.

Chris was professional, friendly and helpful. I originally had thought that this appt was cancelled and moved til Saturday because although it was my quarterly service appointment, I wanted to add mosquito treatment and y'all were unsure if Chris would have the equipment needed on his vehicle. He texted me and let me know he was on his way and arrived at my house, and when I explain to him the situation, he said that he did, in fact have the mosquito treatment on his vehicle, and that he would be willing to do it however, he just needed to be dispatched for it. I reached out to y'all at the office, and it worked out that he was dispatched. Chris then followed up with a very detailed email about what he found and what he had treated - apparently I had six active wasps nests as well as fire ants in my yard that I was unaware of. He treated those and let me know. I feel as though he went above and beyond today and I am grateful. read more

I contacted Barrett Pest Control to take care of some wasps. They came out the very next day and not only sprayed for wasps and other assorted insects/spiders, but they also removed all of the wasp nests they could find. They were quick, professional, and efficient and I think they're a great service for the price. I highly recommend them and plan to continue using them for the foreseeable future. read more

Caine was so polite, informative and professional. He spent the time to tell us what he was doing and what to expect. Great service from him and his partner!! read more

Had a major flea infestation. Technician nice and informative came out twice. I explained to him the second time that the problem was in the crawlspace. Was told that they would probably have to send a technician with an outfit to crawl underneath. After communication totally died kept calling to speak to a manager with no response. I did finally get my refund. read more

Great service, fast and friendly. No issues. Fast service, great communication and transparent prices.

The technician, Patrick, was polite and friendly. He explained the service he was about to begin and asked if I had any questions or concerns. He also reminded me that I could call Barrett at any time and he or another technician would return, if I had any problems before our next service. read more

Berrett has been servicing my businesses for years. They are thorough and highly professional. Joel, our service tech is amazing and Reden, in the office, is so helpful and kind. read more

Matt with Berrett Pest is always incredibly friendly and professional! Gets the job done well and is a joy to have around!

Great quarterly pest control service. Fair price, thorough work, great communication.

Sergio Maldanado was absolutely the best. He did a 360 degree full coverage spraying for pests both inside and outside and was the most courteous and professional young man. Definitely a keeper. read more

Always prompt and professional. Been using them for years with our business. I love these guys!

GRADE D- Called Berrett back in FEBRUARY to address a Squirrel problem. They convinced me they could trap it quickly and efficiently. $166. dollars and three weeks later...squirrel was STILL ACTIVELY NESTING in our attic. After a no show follow up appt( waited the whole day), I called and spoke to a manager about our PREDICAMENT and impending vacation and he convinced me that they would be able to close up any entry points and rid us of our pest within the week which was two weeks before we left for vacation. Promised to have his guy 'Ozzie' call or come by the next day. Ozzie never called or came over. The manager did not either. I have since called their offices 3 times and asked for an owner to please contact me. No one has called, no refund issued and I am out $166. for a $4 trap( 4"x9") with some peanut butter pellets. This company is far from professional and DOES NOT STAND BEHIND THEIR ADVERTISEMENTS/ Claims and PROMISES In addition, they are GAUGING THEIR CUSTOMERS . There are too many other PEST CONTROL options than to use this 'INDIFFERENT and POORLY RUN BUSINESS' for THIS or other services they SAY.... THEY CAN PROFESSIONALLY PROVIDE! read more