Had to take my Bentley in to figure out what was up with a check engine light and some strange…read moresymptoms. Was expecting a big bill and tried to prepare for the call. Imagine my surprise when I get the call that the problem was quickly tracked down to a bad connection and I was only charged for an hour's labor! In addition, she got a bath and I was treated like a valued customer. Would happily return!

I bought a pre-owned Tesla from these guys via eBay and worked with Jared. He was super helpful and…read morehelped make this one of the easiest auto purchases ever (I've had over 30 vehicles). He helped me coordinate the shipping for me down to the Bay Area in an enclosed trailer and judging by the McLAREN, Ferrari, F1 and classics also in there it's easy to see why, If the wife lets me shop for a more exotic toy down the road Jared would be my first call. Highly recommend.

Very disappointing experience with Land Rover Bellevue's service department…read more I have a 2024 Range Rover Sport that has had repeated battery/electrical-related issues. This is not a one-time problem -- the vehicle has been brought in multiple times, yet the issue continues to come back. What makes the situation worse is the service experience. There has been no loaner car available, communication has been poor, and it has been extremely difficult to get a clear answer on what is happening with the vehicle or when it will be ready. Every time I call for an update, I feel like I am being pushed off instead of being given a real timeline or explanation. The person handling my case was not working one day, so someone else took over, but the experience did not improve. The attitude was unhelpful, and I still could not get a clear answer on when the repair would be completed. For a 2024 Range Rover Sport, repeated battery/electrical issues are already frustrating enough. But the lack of responsiveness, lack of loaner support, and lack of clear communication from the dealership have made the entire experience even worse. I expected much better from a Land Rover dealership.

After owning my Land Rover Defender for 4.5 years, I felt compelled to write this feedback…read more Back in August 2020, I came to Land Rover Bellevue intending to look at the Discovery. There was one Defender on the lot, a green 2020. I reluctantly agreed with my wife to test drive it, but that we would then move to the Discovery. I knew 10 seconds into the test drive that I was going to buy the Defender. I didn't even care about the large price tag on the windshield. It was a unique, rugged looking vehicle, it drove well, and it just felt right. I bought it that day for sticker price, and did not regret it. Turns out the vehicle is fun to drive, a champ in mountains and snow, on sandy beaches, or off-road trails, and gets "oohs" and "aahs" from others who see it and ride in it. I turned down Land Rover Bellevue's offer in 2021 to take the vehicle back from me for a very good price. I liked it too much. Fast forward to 2025. With work-from-home in place at my employer, I did not put many miles on the vehicle. As a result of this, I neglected to use the service appointments I pre-paid for back in 2020. That's my fault, I own that one. But in February 2025, my wife noted a noise coming from the compressor for the refrigerator when it kicks on. We brought the Defender in to have it looked at, and also planned to schedule the routine maintenance, although we had relatively low miles (24,000). When the service representative showed me the statement of work and the cost, I was stunned. For over $3,500, the only work that would be done was a change of serpentine belt (not needed at 24,000 miles), an oil change (doable for $100 at any number of places), a change of sparkplugs, and an inspection of a number of other components, which at that point, was clear to me meant "we're going to find more ways to get money out of you, our customer". After a 2 minute discussion with my wife, we turned down the service but asked for the compressor to be checked anyway. While the service tech confirmed nothing wrong, the inspection alone cost $600. Let's just say that, in the span of one day, I went from loving my Defender to hating it. I don't even want to drive it now. At this point, it's going to sit in my garage until I can trade it in for a non-Land-Rover vehicle. My response to the "oohs" and "aahs" used to be, "I love it, it's awesome", now it's "don't buy one, the service is ridiculous". Now, their response was "if you didn't want to pay for expensive maintenance, you shouldn't have bought the vehicle in the first place." I agree. I should not have bought the vehicle in the first place.

Saw a classic car posted on Craigslist which led me to 792cars website. The asking price was…read more$19,500. When I called and talked to them it was obvious from talking to the 1st salesman that he knew little to nothing about the vehicle. He was supposed to call back the next day but did not. I called again the following day and talked to a different salesman. After asking for and receiving additional pictures of the vehicle, I made them an offer under their asking price. They called me back later and told me they would no longer sell me the vehicle for the asking price, but if I wanted it it would be an additional $3000. You can't get much more unethical than that. I would suggest you run from any dealings with this dealership. My offer was a cash offer and I was willing to travel 1,400 miles to get there. Never been treated so poorly.

I have to admit I've changed my star rating up and down at least 3 or 4 times. I read the other…read morereviews here and on Google regarding this place before I showed and that put me on edge a bit. on arriving though I found the exterior to be neat enough, clean and overall in acceptable shape. the office area is cluttered. I mean its bad. the staff on this visit was friendly and low/no pressure. the car I purchased I knew more about than the salesman (not saying anything bad here, it was a Nissan Leaf and not everyone is acquainted with it). we did test drive the car and even moved it to a nearby quick charger so it'd be ready for the trip home. the paperwork didn't go bad (mostly due to dealing with my credit union and not entirely their fault) but overall a bit slower than I expected. so the cleanliness and clutter of the office area sort of put me off but customer service this day was really above & beyond. the car's 110V charger was missing from the car. as soon as the owner of the business learned this he started hunting one down locally. in the end I left with the car and the 110V home charger. through the entire process the wait time for the charger could've added an hour overall. I'm so torn about my rating of this place because I really feel the the interior of the building really doesn't do them justice. the level of effort they put into that charger and interaction regarding charging the car before I left and getting me the home charger and the real face to face interactions really makes up for that interior. the face to face service should dictate 4-5 stars. that cluttered interior... hm. closer to a 2 star. if anything changes regarding getting me plates etcetera I'll update this review. update regarding the plates. I failed to mention that I addressed an envelope for the plates and registration (on Saturday) before I left there. I had the plates by the following Friday. I've never received my plates so quick with any other car purchase. these guys genuinely try for GREAT customer service.

David Is the most professional sales person. I've purchased two cars and enjoyed both experience…read more He's patient and ready to help.

Stay FAR AWAY from this dealership. If you are looking to save some money on a used Acura, this is…read moreNOT the dealership for you. During the test drive, a salesman was required to come with me and also took me on a mandatory guided route which did not let me drive the car on the freeway. The freeway is where the car has many issues that I did not know of prior to buying. To my surprise, the sales department told me that they would help cover any diagnosis/repairs for the harsh vibrations that occur at freeway speeds under load. However, the service department just gaslighted me by telling me that the car is mechanically perfect and has no vibration issues. They also would not let me take a tech for a drive to reproduce the issues. The more I drove the car, the more issues I found and one of their salesman insisted that they would diagnose and fix the issues but this turned out to be very false. I contacted the GM of the dealership multiple times through email in response to his email which asked me to let him know if I can have questions, comments or concerns. However, the GM has flat out ignored me and won't even bother with a basic response. So not only will they screw you over by not letting you fully test the car, they will do whatever they can to prevent you from returning/exchanging the car, they will gaslight you over the issues the car has, and on top of that, they won't even show you the basic courtesy of responding to you when you contact them. DO NOT GIVE THEM YOUR BUSINESS! Update: Finally spoke with their GM Tim Lasso and this guy is a real piece of work. He basically blamed me for everything. Didn't take responsibility for anything. Had the nerve to say that the service department cannot fix what isn't broken while telling me that a car with 105k miles is going to have worn out parts and have issues. So he contradicted himself by saying it's likely the car has issues while also telling me that service can't fix what isn't broken. What a joke. The GM is rude, condescending, will gaslight you, aggressively undermine you and put all the blame on you. Extremely Unprofessional. STAY FAR AWAY!

I couldn't have asked for a better experience at Audi of Seattle. The entire team was five-star…read morefrom start to finish--professional, personable, and very flexible with pricing. The car was ready for me, and I was able to drive it home the same day. They even took the time to help my wife and me sync our phones, set up our individual seat positions, and configure our personal settings as separate users. That attention to detail really stood out. I've owned Porsches, BMWs, and Mercedes, and this was honestly the best dealership experience I've ever had. Ben, Corey, and Amir were outstanding--they worked together as a team, and I was very impressed with how smoothly everything was handled. I highly recommend Audi of Seattle, and I'm sure I'll be back for my next vehicle and future automotive needs. Truly an exceptional experience!

Where do I start... buyers beware? I am extremely disappointed in Audi Seattle and their business…read moreconduct. I feel straight robbed out of hard-earned money. 26,900 out the door for a lease. I was trading in an old car for a safer car as my wife and I had recently welcomed a baby girl to the world. After talking lease details with a family friend on my new 2025 Q5, they expressed serious concern and I then learn how screwed over I was. I worked on leasing a 2025 Q5 PHEV from Alex (Internet Sale Manager) for Audi Seattle, and it's become clear that it's not normal at all for a lease to require $26,900 out the door. They took my trade in, Audi rebates, Federal rebate for EV, and said I still needed to put another 5k down to get the monthly "nice low monthly" price I am paying. Alex and Audi Seattle buried 26,900 (rebates/trade-in/down payment) in the lease details while also marking up money factor despite my excellent credit (~800). After said friend reviewed my lease and suggested plugging into ChatGPT, it only confirmed I'm paying $1200 per month effectively. If I were to buy this car at the end it would cost me almost 72k total. How this is legal is beyond me. Talk about a lapse in standard business conduct and ethics.

Purchased a new vehicle from Bellevue Chevy while on vacation. I can't say enough how helpful and…read moreinformative Michael in sales was. Even while being 2000 thousand miles away, the experience was very pleasurable.

I had an exceptional experience purchasing my new Chevrolet from Chevrolet of Bellevue, and I can't…read moresay enough great things about my salesperson, Mike. From the moment I contacted him, he was professional, knowledgeable, honest, and incredibly patient. He answered every question I had, kept me updated throughout the entire process, and made buying a vehicle completely stress-free. What impressed me most was that Mike never pressured me into making a decision. Instead, he genuinely wanted to make sure I found the right vehicle at the right price. His communication was excellent, and he went above and beyond to make everything easy from start to finish. The entire team at Chevrolet of Bellevue made me feel valued as a customer, but Mike's outstanding customer service truly made this one of the best car-buying experiences I've ever had. I absolutely love my new Traverse and highly recommend both Chevrolet of Bellevue and Mike to anyone looking for an honest, enjoyable, and hassle-free car-buying experience. Thank you for everything!

Just returned from picking up our '23 Pathfinder after discovering that the rear camera wasn't the…read moremalfunction, the whole AVM (the system that gives your dashboard a 360' view of the space surrounding your car) had failed. It was going to be a $4200 repair because that system is not part of the new car warranty. Our service rep, Donnie Davidson, was calm when explaining this to my dismay. But he offered to reach out to the Nissan regional rep and plead our case and beg for a free replacement AVM. He delivered and we ended up just paying for the diagnostic and the installation. He went way above and beyond to help us. Great service department in all the years I have owned a Nissan.

They provided great service I would recommend them to friends and family…read more They provide delivery services. Great inventory. I love my Nissan.

I miss you guys!…read more This was my go-to Kia maintenance spot when I lived closer to north of Seattle. I have not since found a service location that is as satisfactory. I routinely received kind, attentive, accurate care here.

Excellent service. We have a Kia that we brought in multiple times. From the complimentary rides,…read moreto loaner cars, Kia Chuck Olson goes above and beyond. Yesterday, my partner heard a rumbling sound in the car and KIA squeezed her in. Jason, a tech went above and beyond to ensure the car was checked out and in tip top shape. There isn't any upselling or misinformation. There is professionalism, diagnosis, repair and great service. I usually don't post car dealership reviews and I am happy to do so. Also, the interior of the space is cozy and comfortable. Thank you again!