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Benjamin Moore Paints

1.0 (1 review)

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5 years ago

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Sherwin-Williams Paint Store - February 20, 2015

Sherwin-Williams Paint Store

3.0(2 reviews)
2.2 mi

This is the worst store I have been to. My intention today was to visit the store and purchase some…read morematerials. When I arrived, I noticed the Bethesda Arts Fair and decided to walk around there first. When I returned to the store, my car was gone. It had been towed at the clerk's instruction. Their parking lot was empty, and no customers were at the store. It was a Sunday. When I approached the clerk about why he had the car towed, he did not care and said that all cars are towed if the customers do not come directly into the store. He showed no empathy, nor did he care that it was Mother's Day too. There was no humanity. He spoke to me like a government bureaucrat, following a nonsense procedure. The two were $150, the Uber to get to the towing place in Rockville cost $60, and it took over an hour of our time. With everything happening worldwide, this store's owner should learn how to treat people. Awful customer service.

Extremely pleased with salespersons at this location -- very good customer service. Had a…read morepeculiar situation with my bathroom wall paint cracking and peeling. The salesman at this store examined my bathroom picture and consulted with their expert as to the best solution to resolved this problem. This store exhibits a very high level of competence. I'm always a person who researches online ad infinitum to find the best of the best -- and I would rate this store in that "best" category.

Sherwin-Williams Paint Store

Sherwin-Williams Paint Store

4.5(2 reviews)
0.7 mi•Chevy Chase

The store is not very fancy or trendy but it gets the job done at good prices. It feels like an…read moreindustrial operation when you walk in as opposed to your friendly neighborhood spiderman painte shoppe. They can make paint in a million different colors and several different glosses. They are helpful and knowledgeable. A quart of rich blue paint ran me about $13 and it took only 4 minutes to make. I recommend the painter's tape instead of the regular masking tape because it's easier to work with. Also if you go for a higher quality brush it will last longer under repeated washings. Prices are about equal to the somewhat nearby Ace at Tenleytown. Only complaints: the last time I checked, they were only open until 5pm on weekdays. I think Ace is open until 8. Also I didn't get a great attitude from the Duron staff but that was probably because I showed up at 4:55 on a weekday (see previous complaint). Yay paint!

We purchased all the paint for painting the interior and exterior of our house here. Oliver (store…read moremanager) and his staff are friendly, exceedingly helpful and genuinely interested in having the job done right. We once had an issue where the paint we purchased did not match the color swatch (after most of our house exterior was painted) and Oliver went to great lengths to correct the situation. Fantastic customer service and we could not recommend them more highly.

Benjamin Moore Paints - paintstores - Updated May 2026

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