We had our house painted recently, but we wanted to change the colors for two of the rooms. We…read morefigured that we would just do it ourselves as a family fun project. So I came here first thing this morning and surprisingly, I was the only customer in the store. That being said, I was helped immediately. They have so many different types of paints here, I really wasn't sure about which type to get. We needed something good that would be able to be cleaned easily, so the nice employee suggested the Duration paint with a matte type of finish. He said it was the second best paint that they offer behind Emerald. I purchased two gallons with two completely different colors, which would be more than enough paint for the two rooms. Now will come the fun part as we try to get paint on the walls, and not over everything else!

I still am not thrilled with my earlier experience where DC Sherwin Williams were out of paint…read moresamples, but this location helped me dispose of paint easily which I really appreciated. DC has some PaintCare program where local paint supply companies will accept your paint to dispose of instead of you having to go to Fort Totten trash site on Thursdays or Saturdays - and all Sherwin Williams locations seem to participate. Someone at another location said they're only supposed to accept 5 gallons of paint - although I didn't see that anywhere on the PaintCare site - but this location rolled out a cart to my car and helped me dispose of about 10 old cans of paint!

The worst experience, the exact hours, the manager does not exist, it must have been a long Friday…read morenight, it is 8:15 am Saturday and the store is not open yet.

Michael at this Georgetown store is THE BEST!! He's patient, knows his stuff, and will give it to…read moreyou straight. This location gets busy, but Michael can juggle everyone at the same time and meet all of their needs. Seriously, such a skill.

Best Ace store I've been to. They have everything that you can imagine, even the tailor's tape. And…read morestaff are incredibly nice and asked me if I need help with anything. I honestly should have gone here for the household stuff instead of Walmart.

This is a great hardware store. Not gonna lie, I always feel so intimidated walking into a hardware…read morestore. It's like, I have no idea what I'm doing with repairing my home, and get in my head at just how bad I am at home repair! But this is a place for people like me who are clueless. The staff is great at guessing at my vague description of what I need, my clueless explanation of what's going wrong with my pipes and my complete lack of knowledge of just about anything related to maintaining my home. Though, not gonna lie, I love the home decor section. Clearly, we know my priorities. But in the end, they're always very helpful no matter my home needs. Now only if I had someone handy to help with the items I bought.

Crate and Barrel has beautifully designed furniture, lamps, and kitchen accessories. It looks…read morestunning and is very well made. Usually, the service is top notch and you can count on professional salespeople to take care of your needs. My daughter wanted wine and champagne glasses for the holidays. I called the store and Kathryn was a huge help and so sweet. She special ordered some of the stemware and wrapped up,(beautifully, I might add)what she had in stock. I paid over the phone and the process was seamless and easy. The only hiccup, was when I went into pick up my order. There is a special area for people picking up special orders. I waited over 15 minutes, while there were two employees at the checkout line helping other customers. I asked if one of the employees could call for help and she did, but no one came. So, I deducted a star for the lack of customer service. My daughter loved her glasses and I can't wait to toast her with her new stemware. Thanks again Kathryn for doing an exceptional job. If you are looking for something special and we'll made, then Crate and Barrel is the place for you.

My review is for CB's corporate customer service, not for this store in particular. In short, the…read more"service" in "customer service" does not exist, only frustration. I have been a frequent customer for years and have bought thousands of dollars worth of furniture from this company. I've had disappointing service from them before, but this was the last straw. Last August I purchased dining room chairs which I was told would be ready for delivery in 6 weeks. Many delays later, the chairs were finally ready for delivery on April 6th, 8 months later. A voicemail instructed me to call to provide the balance payment. My first attempt calling resulted in a hold tine of 40 minutes before I got disconnected. The second call I was on hold for 20 minutes. When I finally got to speak to a human, I was informed that my designer's discount would not honored, even though she has a C&B designer account. Turns out her information was not entered when she placed the order, and they would not honor it retroactively. I would have cancelled this order except the chairs were on sale and not refundable. I'm done with C&B

Alex was fantastic. He was patient, and knowledgeable and helpful. I had a great experience…read moreupgrading my bathroom with his guidance. My project was excruciatingly complex. Sink from Mexico, small bathroom, tricky pipes. Alex walked me through the whole process, ordered what I needed, sent back what didn't fit. I get so many compliments on my bathroom.

Stay away! This company uses Build.com and R&L to ship. R&L delivered a damaged box and the driver…read morerefused to talk to us, drove away while we protested. After repeated attempts to resolve the issue including conversations with senior managers at both Ferguson and R&L we still have the damaged box on our porch a week later and we receive about 7 calls per day from R&L to deliver more. It has been a nightmare of incompetence and buck passing.

Excellent customer service! I've been coming to the store for years and everyone is always so…read morefriendly and knowledgeable. Great quality paint as well!

I am so glad that I was able to make it to this store today and not later, because I just learned…read moreabout an 11% price increase for their paint that will take effect in just a few weeks. My friend and camein here today because I had recently purchased a home in the are and the kitchen cabinets absolutely needed to be painted. I knew that Benjamin Moore paints are of superior quality, so this store was the first place that came to mind. The friendly employee was able to give me some guidance in terms of the types of materials that I would need for the job. In addition to the paint. I purchased some masking tape, plastic sheathing, a lambskin roller cover, and a new upgraded paint brush. In terms of the paint type, he recommended the Benjamin Moore Advance paint for the cabinets. He told me that most customers preferred the satin type of finish for cabinets, and the great part was that the paint could be tinted to the specific grey color that I like. Now that I have the paint and supplies that are needed, the fun part begins!

Wow! Just Wow! What…read morea wonderful experience we had here. We came to purchase a gift and asked for help. We got great recommendations and real assistance to get what would be greatly appreciated. We picked out fancier stuff thinking it was better, but once we got to discuss what we wanted they helped get us the right stuff and it was at a substantial decrease in cost. This place wasn't about getting every dime out of our pocket and instead getting us what we needed (or in our case, our Brother) and they loved the items. How nice to spend less and ultimately get more. This felt very much like asking a friend for help and getting the assistance without any pressure, thanks so much for everything!

Amazing store for the experience but a bit overpriced. Customer service was great and they had…read morecustomer parking but next to their competitors I prefer Blick... or even Michaels honestly.

Excellent framing gallery. Ginger, the owner, is very helpful and has a good eye. We had several…read morepieces of art re framed here & are very happy. All were ready when promised and were done beautifully. Highly recommended.

I recently brought in an original painting that my best guy and I had found during a trip to New…read moreOrleans. I was sure when I arrived that I wanted a simple black frame. However, after speaking with the gentleman who helped me, he recommended a white frame to highlight the painting's bright spots. I'm so glad that he did. In the end, Framer McGees set the painting in a white floating frame. It's beautiful! The turnaround time was a little under two weeks and I was able to hang it on our wall as soon as I brought it home. Pricing was more than reasonable for the quality of the work. As soon as we find our next piece of art, we'll be bringing it to Framer McGees.