I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Stopped in here for a plunger and it was pretty easy to navigate the store. There are tons of…read moreoptions here and the staff were quite helpful.

Consistently has the best customer service of any hardware store around! Even if you aren't…read morecompletely sure what you're looking for, just ask--if the team member you're talking to doesn't have the answer right away, they'll instantly check with a colleague over their headset to figure it out. Everyone working there is genuinely friendly and helpful. I wouldn't go anywhere else for hardware if I can help it. Highly recommended!

The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

I came to Frager's Paint after going to the regular Frager's Hardware in search of paint brushes…read moreand a roller. The store has a very comfortable and friendly feel and is clearly not a big shop with the goal of getting people out the door. I told the clerk what I needed (or thought I needed) for my paint project and he pointed me in the right direction. If I have another accent wall planned, I'll definitely come here to load up on supplies.

I used to love Frager's. They had a fantastic hardware store at Eastern Market, with a great…read moreselection and wonderful staff, and a paint store down the street that was just the same. Even after I stopped working in the area, I kept going there: where else were you going to find such a great hardware or paint store? So what happened? The last time we went there to buy paint, the employee was unenthusiastic and unfriendly. So we gave it another try this weekend. I walked up to the paint counter. Two employees were having a problem with one of the paint machines, which one of them didn't seem to know how to use very well. I stood there for quite a while. They ignored me. I eventually asked the more experienced-seeming employee if it made sense for me to wait, or if they would be a long time. He launched into an explanation of how he needed to log in. I didn't think that was relevant, and asked again whether waiting made sense. He said yes, it made sense to wait. I stood there a while longer. I asked the same employee how long it would be. He stared at me. I asked if it would be more like 5 minutes or 15 minutes, or some other amount of time. He said it would be at least 15 minutes. I said that he should have told me that a long time ago. He started explaining again about needing to log in. I still didn't care, and explained that it was terrible customer service. Then we left and went to Monarch on Connecticut Ave, where they had excellent customer service. What on earth has happened to Frager's?

Service is as bad as it gets. From casual profiling on behalf of the management "Lana is…read morehalf-Russian, you know, but she does alright despite her limited English." to installers that call after 8pm on Sundays and threaten to leave if you're five minutes outside the time window they expected you to arrive in, this company earns every formal consumer complaint filed against them. Definitely do not pay in full upfront.

I've been going to this store for years and always loved the experience. The guys here are…read moreprofessional, knowledgable, and the paint really is high quality. The place is kind of a hole in the wall, but they have everything you could possibly need. That being said, a recent experience soured me to the store a bit. I went in by myself and was pretty clueless about what I would need for a home improvement project. I hadn't bought paint in quite some time and had no idea what prices were like. After talking to some friends after my purchase, I realized the guy up-sold me pretty significantly and the paint I'd bought was a premium product. Definitely not what I needed. I went back to the store and exchanged the paint for a cheaper version. The man at the register was really nice and apologetic and I got a full refund on the initial purchase. The takeaway here for me is: If you want high quality paint, this is the store to go to in DC, but make sure you know what you want and have a price range in mind.

Friendly staff, informative and helpful. Store has the essentials and staff can make…read morerecommendations for alternatives or options when they don't have what you need. I've found almost everything I need every time I've come here. Always a good experience.

Being in the city without a car, sometimes you need a copy of a key, wood cut for a DIY project, or…read moreice melt for an upcoming snowstorm. Jenks is open 7 days a week, thoughtfully stocked and the employees are friendly. Being so accessible comes with a slight upgrade in price, but the convenience of having a clean and reliable store is clutch. When I'm in a pinch, Jenks is my go-to neighborhood home improvement store.

The worst experience, the exact hours, the manager does not exist, it must have been a long Friday…read morenight, it is 8:15 am Saturday and the store is not open yet.

Michael at this Georgetown store is THE BEST!! He's patient, knows his stuff, and will give it to…read moreyou straight. This location gets busy, but Michael can juggle everyone at the same time and meet all of their needs. Seriously, such a skill.

Seriously bad service, there were only two people in the store and the cashier just disappeared. I…read morehad to wait over 30 minutes just to cash out.. I would suggest going to another store, I'm pretty sure the Walmart close but has paint supplies and probably cheaper.

Warning. If you want only a quart or two of custom-mixed paint, this store will tell you it is…read moreonly available in gallon quantities. A brazen and stupid attempt at upselling. Almost all other stores - Home Deport, Duron,and even SW - will sell you quarts. In addition, avoid this store for its absent product knowledge and helpfulness.

~ This place is just the best of the best--a wide variety of selections. Great customer service…read more Juan is the man. If you're looking for anything, choose this place. Enjoy. ~ #TeamDiesel4Evaaa

If you're looking for excellent customer service you've found it. Both Juan and Danny are extremely…read moreknowledgeable and willing to assist on any project. It's a great find here in the Fort Washington area!

Excellent location to buy McCormick paints. The closest actual McCormick store is in Annapolis or…read moreWaldorf so the Sunderland location makes it more convenient for southern marylanders. The young man who runs the store is very personable, efficient and professional. Prices are reasonable.

This store is the only store in Calvert County where you will be able to buy Benjamin Moore paint…read more Ben Moore is the best paint you can buy. I just met the owner of the store Donny. He was extremely helpful and very knowledgeable about paint. If you want to buy the correct paint for the specific job you are doing, he will be able to school you on what you need to buy.

Really cute store that has a varieties of items. All their plans are actually healthy unlike…read moresometimes when you go to Home Depot or Lowe's cause you're looking for a quick item, the staff is really friendly too, and I love the cat that greets you when you're checking out.

I had such a great visit to Ginkgo Gardens this morning. Cole helped me and was incredible from…read morestart to finish. I went in looking for a few low maintenance plants and Cole walked me through several options with real care and attention. I picked up a Hoya Compacta Hindu Rope, a ZZ plant, a Philodendron Lemon Neon, a Bromeliad, a Crassula Jade, an annual, and a six inch Euphorbia Firestick cactus. Every plant looked healthy and well cared for. Since it was a quiet Wednesday morning, I got very personalized attention, but honestly the service here is always excellent even when the store is busy. The staff makes every customer feel valued, no matter how many people are in the shop. The prices are higher than big box stores, but the quality and care of the plants make it worth it. This is easily one of my favorite plant shops in DC and I always leave feeling excited about my new plants. Thank you again to Cole for the great recommendations and wonderful customer service.