Customer service is great! Every time I go in or call they are pleasant and always do whatever it…read moretakes to to help me. Even when they are super busy they are all so nice. I love the paint too! I would show a picture of my my house exterior paint job but the painters are still working on it.

I recommend going to Lowe's or Home Depot. Sherwin-Williams will not except a return for a faulty…read moreproduct purchased at a different Sherwin-Williams. I understand that it's a franchise business, but if you choose to inconvenience me rather than solve a billing connectivity issue within your company, I just have to go somewhere else.

The builders of my home used McCormick Paint. During the first year I lived in the home, I went to…read morethis location to pick up a complimentary touch up kit. It was a nicely packed container with 1 quart of flat and 1 quart of semi-gloss paint exactly matching what was used in my house with a small sponge brush, a scraper, sandpaper, and wall repair compound. The gentleman that helped me was very courteous. I've used up the flat paint and will be going back to get more. The paint is good quality and looks nice in my home. I'll be checking out their colors when I'm ready to venture away from the generic builder's ivory :-).

I was desperately trying to match a color from an old paint job - done 6 or more years ago. After…read morechecking with a couple of paint stores (and buying paint in the wrong color) I stopped in the Bailey's store. I didn't have much to go on - except for an old stir stick with some of the old paint on it. But thankfully a gentleman there named Ed was able to match the color PERFECTLY. The other employees I encountered were also very personable, helpful and professional. Thank you, Ed and McCormick Paints at Bailey's Crossroads...you saved me a lot of time and money!

From the owner: McCormick Paints is a preferred independent paint manufacturer and retailer headquartered in…read moreRockville, Maryland. Founded in 1960, McCormick Paints has been serving architects and designers, painting contractors, commercial builders, residential builders, property managers and homeowners for over 55 years through its network of 29 company-owned stores and 4 dealer locations. McCormick Paints owns and operates 100% recyclable, zero waste manufacturing plants in Rockville, Maryland and Frederick, Maryland, along with a 30,000 square foot distribution center in Frederick, Maryland. McCormick Paints stores are your one stop shop for all paints, sundry items, spray equipment and spray repairs.

Ran into a Sales Rep(Amiri) while in the community. Despite me not being a business customer or…read morecontractor he answered my questions. After our talk I came to this location to grab a few gallons of paint and supplies for my home office transformation. Staff at the Oxon Hill location were friendly and efficient. Kudos!

Two days ago was my second visit to this store. The first time I wanted to pick up a few swatches…read moreand then spend time using the app to narrow down to the top 4 samples we needed. The gentlemen in the store were very helpful and knowledgeable. I wish I could remember their names. They even suggested to me where I could get the peel and stick paint paper to test the paint on our walls since their store no longer carries them. Great customer service and keep up the good work!

The manager Efren went above and beyond to help me match my plant color. Although I was buying a…read moresmall quantity he made sure I received what I needed. Thank you

- I just wanted to express how amazing Ghandi was last week. I went into the store not knowing…read moreanything and he was extremely helpful. He helped me narrow down my color choices. He was very informative through the entire transaction. I will definitely be returning for all my future purchases to this location. - the following day I went back to get more paint and Josue was also helpful!

2022 has been dedicated to fun home improvement projects. So I've spent a bunch of time online…read moregetting inspired, browsing hardware stores, & refining my ideas at Sherwin Williams. I think it's common knowledge that they sell some of the best paint in the industry! This location (right on 301) is rarely crowded although I visit mostly during the week. The store itself is clean, bright, well stocked & organized. I can comfortably contemplate my project at a table with supplies and all the paint chips I need. They have the large peel & stick paint samples which are clutch if you need to see how the color looks under various light in your home. All colors are not available in the store but you can go online to order more. The bilingual staff members are polite & helpful too. Multiple builders like Lennar and Ryan use their paint so they know what's being used in new construction. All of this is a stark contrast from the Clinton location. Bypass Clinton and come to Waldorf. It's worth it.

Find another store. Ordered online and waited a couple hours for a notification that my one can of…read morepaint was ready. Never got a notification, which is unusual. Decided to go to the store and wait for it. There was one customer in the store and 3 people working. Asst mgr told me he hadn't seen the order but would mix the paint right away. Everything was fine but as I was leaving I checked the label for the color and it was wrong. I went back to the desk and said I hoped I hadn't made a mistake when I ordered and pulled up the email. I showed the asst mgr my order, which was not for the color he mixed. He then told me he had no way of knowing what color I ordered online. That makes no sense and I have always ordered online-- sometimes very large orders. He also told me that the gallon he incorrectly mixed was the last one in stock. I asked if there was a substitute as I needed the paint that day and he told me there was a product that was less expensive and "a step down" from what I ordered. I told him to go ahead. While I was waiting for the paint to shake, he asked me if I still wanted the can of paint he previously mixed "since I paid for it." I told him he needed to refund the cost of that paint and charge me for the new one, which would mean a credit back to me. He then told me the paint was already mixed and therefore "not returnable". It is crazy to say that a paint that I didn't order and that was mixed up in error would be charged to me and "not returnable." I told him that wasn't how that worked and that he needed to refund the difference in the paint. He told me I'd need to come back to the store on Monday to see the mgr and ask for the refund. I told the asst mgr that was not acceptable and that he needed to return the original paint. He called me "dear" and told me he could not refund the paint. He showed me the receipt from the store to "prove" the order was for the other color and said he mixed the right color (but how could he have since he had no way to know what color I ordered online?). He then told me I needed to prove I ordered it from the Waldorf store, which I did. He said he still could not swap out the order for the new paint but that he could return the paint and charge me for the new can, which is what I had been asking for for about 30 min. During this exchange he turned to a man who I assume was a trainee and said, "This is the kind of stuff you're going to have to deal with." When processing the refund he asked if I had my credit card. I asked him if he needed to see it and he said "obviously." I asked him to stop calling me "dear" as it was condescending and he continued to do so anyway, telling the trainee, "See? I'm calling her 'dear' as a sign of respect and she's insulted by it." I was in the store for probably 40 min before he finally processed my refund. He handed me the new paint and said, "have a blessed day, dear" as I was leaving. The entire exchange was ridiculous. To suggest the customer is responsible for a color that was mixed in error is ignorant at best and dishonest at worst. I have used Sherwin Williams for years, including placing orders at this store. I have never experienced such terrible treatment. The asst manager was sarcastic and obnoxious. I will not be back (I'm sure he'll be happy to hear that).

This is ABSOULUTELY THE BEST PAINT STORE. that I have ever encountered. The Customer Service is…read moreExceptional unlike the attitudes you have to deal with at stores that just carry and sell paint; you are lucky to get someone on the phone. At McCormick, they answer the phone; the paint quality is Exceptional and Superior. Jimmy and Diago are Amazing. I called needing paint urgently with 40 minutes to arrive, the call dropped they called me back. Thank you McCormick for providing this excellent level of service. You have a customer for Life.

Everyone I spoke with today was super friendly and helpful. Ed provides excellent guidance with my…read moreexterior paint questions. They also delivered! Highly recommend MCormick!!

Thought I could go to the store and just show them a text of what my contractor wanted and the…read moreassociate sold me something different and then didn't let me return it.

Good paint selection. Had a small mix-up on our paint order and they went above and beyond to make…read moreit right.

We have been going to Jerry's since the late 80s. Jerry sold the business a while back and the new…read moremanagement has not dropped the ball on service. I went in the other day for a repeat purchase but there was a problem with the mixing machine. I stopped by again today. The store was busy and the man looked to see if he could make my paint. He could not but told me where the closest other Benjamin Moore store was located with good directions and printed off the mix formula for me to hand them. I wasn't treated like a stupid lady and he was very helpful. You don't get that at Home Depot - in fact you get the opposite. HD employees don't make eye contact with you so you don't stop and ask them anything.

I've been coming here for many years, even before it was owned by the original "Jerry". I know…read morethat the paint that they carry is quite expensive, but I can't understand why their machine rentals are higher than everyone else also. Is there really a huge difference in the quality of the paint? The people who work here have always been helpful and they also sell top quality paint tools and supplies. They also sell wallpaper and walk coverings, which you will be hard pressed to find anywhere else. The other downside is the fact that they are closed on Sundays. They are conveniently located which is a good thing.

The staff here is really helpful and knowledgeable. They answered all my questions with courtesy…read moreand made excellent recommendations for my paint project.

Didn't know this store was here until I came in and spoke with the guys and told me it was new. I…read morehad multiple paint questions and they helped me so much with the paint selection and colors. Very friendly guys strongly recommend to check this place out. They also got Great prices!! And store looks very nice! Thanks Damian and Marcelo! (workers)