This company poorly installed wood floors in my condo and it took multiple stressful months to get them to fix it, which they did not do. I had to demand a refund, which they provided. I am posting this review many years later because they got Yelp to remove the review because they changed their company name. Here is my original review: "If dealing with unresponsive, unprofessional people is your cup of tea, then go with this company. If you enjoy having your beautiful hardwood floors torn up and replaced with cheaper wood (as I had to have happen after a leak from an above unit), sloppily laid down without attention to detail, without leveling the floors, without caring about gaps, without worrying about heavy furniture scratching the new cheap floors, then go with this company. If I could give them zero stars I would. This is a horrible company. Please, please do not hire them ever to do any job. read more

If I could give Dominion Carpet more than 5 stars I would. Had the opportunity to work with Joey Garzon and his crew, Juan, Roman and Kevin. These guys know what the word service is. Joey came to assess the work, provided us with an estimate on removing carpet, refinishing (sand, stain, and finish) our floors, stairs, install baseboards and shoemolding. We were able to schedule the start date within a week (could had done it earlier but we had delays with our General contractor). Overall, we are very pleased with the job done and professionalism of Joey and his crew. Our floors look brand new and the guys did as we ask them to do, which shows their excellent customer service. Thank you, Dominion Carpet! read more

This review was based on my experience with Dominion Carpet and it's owner last year when I contracted them to refinish the original hardwood in my home which included moving of the furniture. We received a competitive estimate from a representative shortly after contacting the company and he was confident that his crew could refinish the floors in our small home in the week me and my family would be out of the home for a family wedding. We gave them over a month advance notice on the dates and paid the 50% deposit at the time of the estimate. I gave the rep the keys to the house and verified the details the day before we left town. While away I called the contractor daily to check status and make sure they did not encounter any problems with the house. I did not get a reply so on the 5th day I called the main office of the company several times and left messages, getting no response from them until the afternoon I was flying back. The Project manager then told me his crew had not even started yet and in so many words told me too bad, they weren't going to return my deposit and I could cancel the contract but would lose my money, thousands of dollars. When I returned to the house that night, I saw half of the furniture from the house in the lawn, in the rain, uncovered, lying on the grass and dirt. This was only the start of this ordeal. In the end the crew broke the frames of several pieces of furniture, destroyed several original solid wood custom made moldings from the '30s, a panel of glass from the front door, did such a rushed and haphazard job on the floors I had to re-sand, stain, and seal to make them safe. The crew had only worked on site for 4 instances total and 2 of those were very brief. They agreed to: sand, fill gaps, repair moldings, stain, and apply 2 coats of sealant. They instead: destroyed the original moldings and left them, only performed a rough sanding leaving the floor blurred and rough with circular drum marks throughout, applied one coat of stain unevenly leaving the floor covered in zebra stripes, and only applied one coat of sealant to the mess. All the time I was staying in a hotel with my family and the manager, company owner was refusing to come look at the work or even return my phone calls. I finally get a call from the owner three weeks from the date I returned and he demanded payment. He refused to come out, inspect the damages, and said he didn't care about if the job was done properly, he wanted his money. Worst experience ever with any contractor or person for that matter. read more

Was initially please with the refinishing of our hardwoods and the new carpet in the three bedrooms - but the floors have started wearing badly and I can't get anyone on the main office line - in fact the person/s I talked to made fun of me - I heard them laughing in the background and Mo's cell rings to a different number that doesn't respond - so I would definitely look elsewhere to do business - very displeased! read more

This is a follow up from the review I posted on 6-5-2014. I met with Mo, whom I think is the owner, and it was agreed that the folks should come back, slightly sand the floor and apply one more coat of poly. I was told the folks would come by the next day in the afternoon and instead, they showed up early the next morning which is fine with me since it takes a while for the floor to dry and then I can use the kitchen. They came in and sanded and added one more coat of poly and it looks a lot better than the single coat they originally applied, Now I'm satisfied read more

Dominion beat the competition on price and offered a great selection of carpet and laminate floors. Installation was done well, and the technicians were friendly and professional! There were several issues with scheduling and finishing the work, which is why it's not five stars, but the end result for the carpet was good. They apologized and worked hard to resolve the problems, and say things will be better going forward! read more

I selected Dominion Carpet to install carpet and refinish hardwood floors in my home. The finished product was excellent. Dominion beat price estimates of two other companies. They worked me into their busy schedule and finished before my requested date. The staff was very professional and easy to work with. I recommend this company and will use them again for any future needs. read more

Dominion Carpet just replaced the carpet in our rec room. They did a superb job. We had to replace the carpet in our rec room which is 11 ft x 23 ft. They showed up exactly when promised with the carpet we had picked out. Within an hour and a half, the job was done. The work was done professionally, on time and with high quality. Their price was less than the other estimates we got and included no extras that we got with other estimates, such as a fee to move furniture, take up and haul away the old carpet and pad, and come do an estimate. This is a go getter company that deserves a good look. read more

I didnt even get my floors or carpet completed and summed up that this company is not very professional based on the first meeting with them for a quote. First of all, when scheduling, I was guaranteed a price prior to seeing the space. The individual that showed up apologized for the other individual not being able to make it. She had carpet samples in her hand when I requested hardwood floors...not sure what the samples were for? Misunderstanding between the person that was suppose to be there and her. The entire ordeal seemed like a backdoor deal and not professional at all. After reviewing the company profile and comments.. this is def NOT the company I will be going with. Thank you for all the honest posts to save others the heartache. read more

I don't often publicly acknowledge a service provider, but if you're in the market for hardwood floors or carpets in the DC-area, I'd like to recommend and give a HUGE high-five to Joey and his crew at Dominion Carpet. They recently installed hardwood floors in our condo and I couldn't be more pleased. Not only did Joey come in early on a Saturday morning for the estimate, he came in exactly at our budget and coordinated the installation to fit our schedule. Not only that, his crew finished in less time than quoted and left our home in great shape. His team was professional and courteous and I would hire them again in a second! read more

Hire someone else. The engineered wood installed in my kitchen is uneven and bubbled. I was promised by Mo that they would repair it but have not heard back from them. The contractors showed up at 6:30pm each night and worked until past 9:00pm when I was promised they would be there at 8:00 each morning!!! The installers left a huge mess of splintered wood and saw dust on my deck and driveway. I informed Mo of this and he said someone would clean it up...it is still there. The installers left my baseboards and toilet seat outside over night...we had a huge rainstorm and they replaced these wet baseboards!! My toilet seat was warped and finally after one month I was reimbursed for this. A nightmare all the way around!! read more

I had been considering purchasing flooring for my kitchen for over a year and was flip-flopping between hardwood and tile. I preferred the look of hardwood but the rest of the home was already hardwood and I knew matching new hardwood with the existing hardwood would be impossible. After going to a Big Box store and pricing hardwood vs. tile I realized hardwood floors were not only more attractive but also less expensive (labor). I decided to bite the bullet and purchased hardwood flooring that most resembled the flooring already in the home and set up a date for the Big Box store to come out and install. I was cruising Angie's List and came across Dominion Carpet and thought I would give them a call. Joey answered the phone and immediately I knew this company would be a better choice. Joey spent a great deal of time with me on the phone to go over the project I had in mind and gave me an on the spot estimate which was approximately $1000 less than the Big Box company was offering. That got my attention and he offered to come out an take a look at the project - THAT DAY! Joey came to the house (on time) and checked out the space and gave me several options to consider including the option to install unfinished red oak floors and refinish the entire first floor to match. When he made that suggestion I gawked just waiting for him to drop the $4000 bombshell but I was pleasantly surprised when he quoted me $2300, only $200 more than the Big Box store's quote for just installing the hardwood floors (which Joey explained were COMPLETELY the wrong hardwood anyways). I singed the contract with Dominion Carpet and within hours we had set up the installation for the next weekend. They dropped off the materials a few days before the install in order to have the wood properly acclimated to the home's humidity. The first day of the installation the works arrived even earlier than they had said (MAJOR PLUS - THIS NEVER HAPPENS) and went straight to work. The only problem was that I had not had time to pick up some of the smaller items in the space but they moved EVERYTHING without any help and covered up anything that could be damaged. Throughout the installation (which took about 3 days) Joey called several times to make sure I did not have any questions or issues and was always available for my call and my MANY questions. The installers were extremely trustworthy as well and when I had a family emergency in the middle of the installation and was unable to return to the house for two days, they were diligent to lock the house up after they left. It was so comforting to know I could trust Dominion Carpet during that difficult time. When I returned to the home to see the finished product I felt like I was on an HGTV show and the BIG REVEAL was BEAUTIFUL! The floors were sparkling and the colors matched perfectly. In fact, as an added bonus Joey and Dominion Carpet weaved the existing hardwood with the new hardwood which is an often costly extra for FREE. No transition strips on my floors :-) I could not be a happier customer and will return again and again. It is so rare to find such a gem of a company that offers both quality and a great price. read more

We hired this company after getting 5 other estimates. They were by far the most reasonable around. They are amazing. First and foremost, the sales manager, Joey Garzon is the definition of excellent customer service. He is responsive day or night just by texting him. He takes care of everything. The measurements were spot on, the carpet he recommended was amazing. My dogs love to pee on carpet. The matting he recommended is so strong and non absorbent that when they do pee, it does not penetrate through. We just shampoo it up. No stains, no smell. We also had our hardwood floor refinished. We chose the wrong option at first and when we saw the finished product, we knew we have chosen wrong. Joey said, no worries, we want you to be happy. So we rescheduled again and his team came out and redid the job and our floor looks amazing. At no additional cost. The folks who do the work are great. They are polite, trustworthy, and leave your house as clean as you gave it to them. What more can I say. Call Dominion, ask for Joey and be prepared to be a happy customer. read more

I had several estimates to refurbish my stairs where a running carpet was removed. The salesman came out and seemed honest and knowledgeable. However, when the workers arrived, they immediately asked: 1) did I want the stairs the same color, 2) did I know that the stairs had to be oil or water based? I told them that I had a estimate to do the job and to please do it. Then, the worker took pictures and called his so-called boss. The worker called me picky and I told him to get out of my house. I know that this company provides low bids, then, when the work is to be done, they bring in folks to begin making excuses to raise the price. I do recommend even calling for an estimate. read more

Our wood floors have come to life, thanks to Dominion Carpet!! My first encounter for a quote was with Sophea, she was on it!! She assured us our floors would come out just as we hoped and she was exactly right. She was present through the entire process and always available for questions. Their pricing is very fair and much less than other quotes we received, and we received several! The crew arrived on time and were very professional and great to work with. I can't say enough about this young lady and her diligence in getting us what we wanted and her customer service gets an A+! We love our floors so much we have contracted them again to install a staircase runner to preserve our gleaming hardwood steps!! Thank you Sophea and Dominion Carpet for a job very well done!! read more

These guys were recommended by my cousin, who said they were the best. She was right! Excellent service! We worked with Moe, who was wonderful, thorough, and gave us an excellent price. And they finished the work in one day! Highly recommend! read more

I had a great experience with Dominion refinishing my hardwood floors, high quality work and great customer service. Strongly recommend!

We were extremely pleased with Dominion Carpet for installing our hardwood floor in our family room. This was the second time Dominion Carpet had installed flooring in our home. Our floors look great. read more