Happy with the product - beautiful carpet in our basement, but had a few issues with the salesman,…read moreJonathan especially. We had this all done at a really busy time for us (in hindsight, this was the mistake on our part), as we all know that these days, if you want good-quality work with installs/contractors, you have to micromanage and helicopter it, it seems. We took his word for it on a couple of things and shouldn't have. When he came to measure, I pointed to a spot where there is a dip in our basement, he said they would repair it upon installation. I was at work when the carpet was installed, and when I realized a couple of weeks later that the dip was still there, he tried to gaslight me - saying they would never agree to repair something like that, as it is not something they do since it would be concrete work, to repair a basement foundation issue. He said someone would come check it out, but they never did. It's been 2-3 months now. I had also asked him, while he was at our house, how much would need to be moved/put away. He said, "you don't have to worry about anything but just the little things and anything breakable". My husband questioned this the night before installation, as he noticed the contract stated that most things needed to be cleared, but I told him not to worry about it because Jonathan said we didn't need to. The crew tried to charge us extra fees for having to move stuff or said they would come back another day after we took care of it, but they then wanted to charge us $200-300 for not getting to do the job that day. We fought back on this, so we ultimately did not pay this fee. Jonathan was very condescending throughout this whole experience, playing dumb and somehow forgetting what he said to me. Don't trust what he says and just read the fine print.

I am sorry to say that I have read reviews, from Bodes that I am one of the unhappy people that…read moredealt with this company, and I am very dissatisfied. From the very beginning , I should have been made aware of certain things when I picked out my LVF. I also got carpet in one n my rooms. Everything was wrong. The order, the installers, the carpet. All of it was done in a rush. The floors have jagged edges. The people that came by to look at the flooring which was done wrong said it makes it look more authentic. The carpet couldn't be laid properly in one area, because the base board to secure the flooring was glued down, to secure the floor, and as a divider. Therefore they couldn't get the carpet secure, under the base board divider. How do u hold down the carpet when the baseboard was glued down? Just a terrible experience from beginning to end. I wouldn't recommend Bodes Flooring to anyone. Just a bad nightmare! I spent quite a bit of money doing the whole house, and I was just another number. So as I said earlier, there are too many flooring companies, and I would not recommend or pick Bodes.

Saeed is great to work with, very helpful and informative. He was able to find a color we liked,…read moredidn't make us feel pressured or hurried

Saeed is the Man. He helped me with my home carpet project and I really really appreciate that he…read morewas quick and clean and affordable. I suggest to my friends and family this business. Thank you again!

This company poorly installed wood floors in my condo and it took multiple stressful months to get…read morethem to fix it, which they did not do. I had to demand a refund, which they provided. I am posting this review many years later because they got Yelp to remove the review because they changed their company name. Here is my original review: "If dealing with unresponsive, unprofessional people is your cup of tea, then go with this company. If you enjoy having your beautiful hardwood floors torn up and replaced with cheaper wood (as I had to have happen after a leak from an above unit), sloppily laid down without attention to detail, without leveling the floors, without caring about gaps, without worrying about heavy furniture scratching the new cheap floors, then go with this company. If I could give them zero stars I would. This is a horrible company. Please, please do not hire them ever to do any job.

If I could give Dominion Carpet more than 5 stars I would. Had the opportunity to work with Joey…read moreGarzon and his crew, Juan, Roman and Kevin. These guys know what the word service is. Joey came to assess the work, provided us with an estimate on removing carpet, refinishing (sand, stain, and finish) our floors, stairs, install baseboards and shoemolding. We were able to schedule the start date within a week (could had done it earlier but we had delays with our General contractor). Overall, we are very pleased with the job done and professionalism of Joey and his crew. Our floors look brand new and the guys did as we ask them to do, which shows their excellent customer service. Thank you, Dominion Carpet!

This was an all-around great experience working with the AG Floors team. My husband and I bought…read moreour 1950s house a year ago and decided to re-finish the flooring for our first floor. First, it was great working with Teresa, as she handled all of the communications from scheduling the meeting to answering my many, many questions. And she did so with efficiency, thoroughness, patience, and so much kindness. Second, the quote we received from the team was very reasonable, given the request and having done a cost comparison with other vendors. As Teresa quoted, the team completed the work efficiently and kindly. Our floors look AMAZING! And we are beyond grateful to have partnered with their team! I will be sure to add pictures when I get a moment to do so, but I did want to get this review out and say thank you to Teresa, and the rest of the AG floors team!

They refinish our wood floors 6 months ago and i have more visible scratches and dents than I did…read moreprior to refinishing. AG agreed to come back and look since I complained about this but they say it's just aesthetic and it's caused by my dogs and children. But the same dogs and children lived in the house since 2018 so it shouldn't be worse than before. The fact that I'm going to have to refinish my floors in 2-3 years is absolutely infuriating given the cost and inconvenience of getting wood floors refinished.

Great crew, great office communication, great results! Really a wonderful experience start to…read morefinish. They masked off everything to keep the dust out of closets, art, etc. Their bid was very competitive, about half of the bid from one of DC's oldest and largest floor firms.

Eugenio and his team provided flawless work and took the time to consult me in the entire decision…read moremaking process. His technicians that did the work were meticulous in every aspect. They were not only punctual each day but went above and beyond in their details and execution in the installation of my hardwood floor. It's rare to see this kind of service and professionalism from most home improvement/flooring companies today. I am extremely happy with the quality of the work & the color of my new floor; 1/2 inch thick by 5 inch wide plank from Mullican Flooring. I have also made a personal recommendation to my property manager on behalf of Select Floors for other condo owners in my building. Highly recommended for their craftsmanship, expertise and value! 5 stars!!!

Absolutely horrible experience with this company. We were working with a salesperson, Warren, for a…read moretotal house LVP installation with stair runners up until the end of June with installation at the beginning of August. Installers show up without stair runners, never added to the work order, never ordered. Got passed around from person to person until I ended up with Mike, who was totally dismissive. Said Warren didn't work there anymore and we "couldn't" have stair runners with LVP anyway. No explanation for why no one reached out to us after Warren left or why we were sold stair runners and LVP if they weren't compatible (which isn't true). Finally had to go to corporate to get someone to take this seriously. Now all of a sudden we *can* have stair runners but someone has to come measure, order them, then schedule a separate installation. No apology, no explanation for what happened or who dropped the ball. I would never work with this company again and we are still trying to unravel what happened with our installation. No accountability, no apology, just Mike offering lame excuses about how he, the director of operations, has no idea what's going on.

This is specifically for Nikki B. and Michael G. My family and I felt really welcomed when I…read morevisited this place last weekend. My family and I really appreciate their customer service, and they seem to really care about you. Nikki took her time to find me what I wanted. I will recommend friends and family to this place. This definitely is a better experience than stopping at other hardware stores. :) Thank you so much, Nikki!!

This is my third time using Floors on 14th and I've consistently had great service with them. This…read moretime they did a partial carpet replacement and installed LVP, which they recommended after assessing my wood floors. This was not an option I had considered before, but I took their recommendation and was very pleased with the result. Communication with Kaveh was excellent and everything was completely very quickly. I'm sure I will use them again in the future!

In 2013, we initially contracted with Floors on 14th for a rug and to install carpeting in 2…read morebedrooms and on a stairway. The quality of the carpet material has been incredible and remains looking great 13 years later. Consequently, in 2025 we again contracted with them to install solid maple flooring in our 2500 Sq. Ft. apartment, removing badly worn, engineered flooring. The result is fantastic, the professionalism was top notch, and the cost likely will be fully recovered when we eventually resell. They also, at no additional charge, corrected a problem with one of the 13 years old carpets. I recommend them highly and would not hesitate contracting with them again.

We worked with Ozzie and Matt in this store. Both very professional. Ozzie really knows his…read morestuff. The carpet looks even better than we had hoped. The install crew was on time and professional. They had to move some heavy furniture. They had the tools they needed to do that without any trouble. We highly recommend you go see them. We did not shop around...that's not our style. Once we find people we trust to do a good job we know the cost will be in the ballpark. We've recommended Arlandria to a friend who will also be getting new flooring from them. We plan on using Arlandria for our kitchen flooring soon.

I worked with the team at Arlandria Floors to replace wall to wall carpet in a large 1970s…read morecondominium apartment. From beginning to end, members of the team - Ozzie, Matt, Erich, and all the installers - were well informed, straightforward, and detail-oriented. Never having put in new hardwood, carpet, and sheet vinyl in any home I've owned, I was very nervous about everything. However, the ordering and installation went great, and the new flooring is absolutely beautiful. Thank you, Arlandria Floors in Del Ray. I am very glad to have worked with an independently owned local business and I will continue to recommend you highly to everyone I know.