I went here twice in the last few weeks. I had to do some paint projects and instead of going to…read moreHome Depot. I figured I'd go to a place where the staff knew a little bit more about paint. The first interaction was just OK. They were kind of busy and the staff was focused on the people who were contractors picking up paint. The second interaction last weekend was great. The gentleman who helped me help me find the right paint for my project and also within my budget. He was knowledgeable on materials and that was helpful.

This is my second visit to this particular location and both times I was lucky enough to have…read moreBrendan as the associate who jumped in to help. He's very knowledgeable, patient and asks all of the right questions. I have major renovations going on right now and the Contractor's aren't able to join me on every product run but just a couple questions later and Brendan was able to get me exactly what I need. Not only are they excellent with customer service but their prices are very fair and reasonable.

Is it a little more expensive than some? Absolutely. Yet when you're painting your house, isn't…read morequality important? For me it is, and I only use Sherwin Williams paints. It's as simple as it works, looks good, and lasts. There are other options, but am a content customer. The employees working here are great. They will help you find the color and type of pain needed. Have to applaud their efforts, as they found a green I really dig. They are experts, and won't be confused with amateurs. Parking is a cinch here, and usually it's not too busy. Happy to recommend them.

Came here to buy some paint samples to figure out what color to paint the basement. We bought a few…read moresamples and they had them mixed and ready to go in just a few minutes. They put them in easy to open containers, so no dealing with metal lids that you need to pry open with a screwdriver. They even had me sign up for their email club for an instant 30% off. They're open Sundays unlike some paint stores so that makes life easier as well. This is the place to go if you need paint and fast, friendly service.

Very good customer service. I didn't buy anything today, but I'll come back after l pick my color…read mores. The staff were very knowledgeable and helpful. Hard to find nowadays. Go see him if you need help with the painting.

What a dump. The customer service is also abysmal. Go anywhere else for paint to avoid an annoying…read moreexperience.

The manager Efren went above and beyond to help me match my plant color. Although I was buying a…read moresmall quantity he made sure I received what I needed. Thank you

- I just wanted to express how amazing Ghandi was last week. I went into the store not knowing…read moreanything and he was extremely helpful. He helped me narrow down my color choices. He was very informative through the entire transaction. I will definitely be returning for all my future purchases to this location. - the following day I went back to get more paint and Josue was also helpful!

Excellent knowledgeable service oriented staff and good selection of premium paint and supplies…read more I've been going to Color Wheel for 5 years to get paint and supplies for our rental property and home. The time you save in easy access to the store and staff and premium products is well worth any savings you might gain at the big box store across the street.

This is my first time dealing with the Benjamin Moore brand, so I didn't realize that each store…read morecan charge its own price for products. Unfortunately, Color Wheel is on the expensive end. Every paint product I inquired about is more expensive here than at the Vienna Paint & Decorating Co. Some examples: BM paint sample: $7 at Vienna, $9 at Color Wheel BM Advance Primer gallon: $50 at Vienna, $55 at Color Wheel BM Advance paint gallon: $53 at Vienna, $58 at Color Wheel I think the reason is because the Color Wheel has a decorator on staff in its McLean location. However, I went to the Merrifield location, so I didn't get that benefit. Although I suppose there's something to be said for convenience since the Merrifield location is across the street from Home Depot, where you will likely be picking up other supplies for your home improvement project. But in any case, on Christmas Eve, the Vienna Paint & Decorating Co. was closed, so I had no choice but to pay these higher prices since I wanted to paint over the weekend. That said, the man working behind the counter was extremely knowledgeable, having done the same exact project as me (painting kitchen cabinets), and was happy to spend time with me to give tips and advice on how to do the project well. So although I'm still miffed by the prices, I was happy with the service I got.

I have been coming to this store for about 2 years. But It will be a long time before I return. I…read morebought a gallon of paint from this very store a while back. I used about 1 and one half cups out of it. On Aug. 9, 2023, I asked for it be shaken, and the clerk refused to do so because she said it might leak. I paid about $65 for the can. So I drove across town and went to Home Depot and they shook my Benjamin Moore paint for about 5 minutes without any hesitation or question. He checked the seal and then put it in the machine. No leak, no issues. I guess you get better service with more experienced employees. Nor did I get any pushback from Home Depot about shaking another store's paint. Now that's service!!! I never thought I'd be endorsing Home Depot over Benjamin Moore for paint, but here I am. . . Very disappointed with this store.

This has to be the absolute worse experience I have ever had with a paint store / store has no…read moreinventory and poor management ." manager " Jimmy was unable to assist me and simple 1 level project... never going back

We have been going to Jerry's since the late 80s. Jerry sold the business a while back and the new…read moremanagement has not dropped the ball on service. I went in the other day for a repeat purchase but there was a problem with the mixing machine. I stopped by again today. The store was busy and the man looked to see if he could make my paint. He could not but told me where the closest other Benjamin Moore store was located with good directions and printed off the mix formula for me to hand them. I wasn't treated like a stupid lady and he was very helpful. You don't get that at Home Depot - in fact you get the opposite. HD employees don't make eye contact with you so you don't stop and ask them anything.

I've been coming here for many years, even before it was owned by the original "Jerry". I know…read morethat the paint that they carry is quite expensive, but I can't understand why their machine rentals are higher than everyone else also. Is there really a huge difference in the quality of the paint? The people who work here have always been helpful and they also sell top quality paint tools and supplies. They also sell wallpaper and walk coverings, which you will be hard pressed to find anywhere else. The other downside is the fact that they are closed on Sundays. They are conveniently located which is a good thing.

Just came in here for my garage repaint project. Amazing customer service from Jerson. He helped…read moreme with my paint selection and made recommendations for paint products. I highly recommend seeing Jerson when you have paint needs; in and out within 30 minutes with my paint. I will be back for my other rooms, thank you! Unfortunately after repainting my garage some budding artist added graffiti to the side. Just dropped by and Luis helped me pick up another gallon of paint to cover up this eyesore. Another short visit with great customer service! Thank you