I and my contractor have been clients of SW in Herndon for years now, and every single time we go,…read moreit's a great experience. Although over the years the staff have changed, the standard of service has not. Uniformly polite, knowledgeable, friendly, quick--the list goes on. I went just a few days ago for the first time in quite a while and after having had a bit of a bad day. But when I came out, I was smiling and had forgotten what was on my mind, because the staff knew both exactly what I needed in terms of paint, and treated me with kindness and care. And, b/c I am a returning customer and work through a contractor usually, they also made sure to apply every legitimate discount they could, making the purchase extremely reasonable. I would not go anywhere else.

Great staff! Mike especially is incredibly knowledgeable, professional,and very patient in…read moreanswering the many questions l came up with. I literally brought 12 cans of paint from when my wife and l repainted our apartment 6 years ago, which were not labeled wet at all, and he was able to help me interpret what each color of paint was, what room it went into and created. Replacement paint, all in 30 minutes. I left great leaving the day and knew l had a solid plan and better organization for my next project. Very grateful and will definitely visit again in the future. I recommend it

I'm writing this review because l almost didn't go this store based on the other reviews . I'm so…read moreglad l just tried it anyway. I went on Saturday morning and was the only customer . The store itself was very clean and we'll organized and has everything you could possibly want for painting and minor wall repair projects . The man behind the counter was friendly, helpful and knowledgeable. My entire trip there took about 5 minutes.of course, l went in knowing exactly what l wanted, but shopped at other Benjamin Moore store s and waited 10 minutes just for someone to reorganize me and then and additional 15 minutes for them to mixed one gallon of paint. my experience here was phenomenal and I would definitely recommend it to anyone.

While the sign at this strip mall says "Benjamin Moore", this paint store is owned & operated by…read moreVienna Paint & Decorating, with several other locations around town. I have to say that the manager, Brian, and his assistant, Noel, provide the best customer service to everyone who walks in. I've observed them going above & beyond to help customers, whether with their questions, concerns, product information, color questions and even troubleshooting their projects at home. I've been here twice since the new year, and with the time it takes to have paint shaken, I know & I've seen that they've taken the time to expertly match paint color from other brands, make sure you purchase the right product, and basically answer any & all questions you have. The store is also clean & nicely organized with a really nice paint chip display. Highly recommend...!

I can into this store today to find a specific type of ceiling paint called Primary ceiling paint,…read moreand unfortunately they were out of that product In fact, I was told that all of their stores in the entire area were out of that paint. One of the first things that you notice when you come into this store is the sheer size if the place. It's like a humungous warehouse of paint! The knowledgeable employee behind the counter reccomended a substitute type of paint for the ceilings, so I purchased that. While waiting for my paint to be mixed, I was checking out some of their other products like their paint brushes and tape. It seems like their prices are pretty much the same as the big box hardware store. My paint was prepared in about ,5 minutes, and now my girlfriend and I are ready for the fun part- painting our master bedroom!

Perfect service! Great help for getting my HOA approved paint colors correct. Now that I have the…read moreright codes I'll be back for sure.

I had a paint issue that turned into a 7 visits over 4 days ordeal due to a faulty machine at…read moreanother McCormick Paints location. By the time I got to Chantilly, I was beyond frustrated. Then Jefferson Vargas stepped in--and completely turned things around. He took full ownership, and when the store didn't have the base paint needed, he personally drove to another location before opening hours, came back to open on time, mixed everything perfectly, and even delivered the order to my home. That level of service is almost unheard of. One of the best customer service experiences I've ever had.

Water leaking onto the sales counter. Store did NOT offer to mix the paint…read more Goto Sherwin Williams instead

I was looking for a longer screw for my Stihl leaf blower. I was advised to bring in the blower…read morefor a better look. Came back a couple of days later and a service member took my blower to the back after I explained my problem. He was gone for 30 minutes; then I noticed their labor sign for diagnosis and minimum charges. I started to get nervous because I was told earlier if it was a simple screw issue there would not be a charge. The service tech came back and said he re-inserted the screw but will probably work itself out again. He recommended a formal diagnostic. There was no charge for this visit. Nice to know there are a few stores still left that are knowledgeable and helpful with the clock off. Please support Fairfax Ace.

If you want a pretty flag or candy, this is the place for you. If you have a real DIY project,…read moredon't come here. The teenagers working have zero clue about tools or anything hardware. Every time I go there I think i should have just gone to Walmart. Ace shout remove hardware from it's name

Bought paint for my bathroom ceiling - they are the only store that carried Sherman Williams Spa…read moreand Bath paint in the Herndon area. But it was 100% worth it! The guys working were quick to ask what I needed and had it ready for me in minutes, even with 4 other customers making large orders. Great service! Definitely going back for my next paint project!

Great service and very knowledgeable! Thanks for your help with our paint selection.read more

Very good customer service. I didn't buy anything today, but I'll come back after l pick my color…read mores. The staff were very knowledgeable and helpful. Hard to find nowadays. Go see him if you need help with the painting.

What a dump. The customer service is also abysmal. Go anywhere else for paint to avoid an annoying…read moreexperience.

I like coming here when I need paint. The staff really helped us figure out which paint finish…read morewould go well with our project and how much we would need. iIts really stress free coming here versus going to the big box stores. Here you are given the attention you need, especially when you don't know what you're doing, like me lol. And also, Sherwin-Williams runs bomb discounts.

HORRIBLE customer service. They won't help you with faulty product even though they know it's bad…read more They refuse to return even with receipt

Hello my name is Nick and I live in Leesburg…read more This morning. I went into the Duron store for the first time. I was greeted by Caitlin. She was very friendly and engaging. Immediately she recognized that the paint I brought with me was discontinued. She recommended another type of paint and explained the differences to me in detail. I was very happy with my experience and will continue to be a loyal customer to that store going forward.

This store is a PERFECT place to get your house decors and bedroom decors! I always get my…read morebedsheets and bed conforters here. They have aisles and aisles of bed sheets and comfirters and pillows all organized in colors. For christmas and big holidays, they have lots of decors and ornaments in unique colors (from glass fancy ornaments to plastic normal ornaments). Everything is a bit expensive but quality can't be beat! Staff are friendly and helpful!

Fun place to visit . Tuesday evening they have open microphones. You sign up to sing . They…read moreactually had pretty good artist singing . Food was too good .Loved their sliders, Cauliflower bites was yummy . Quesadilla was really full of flavor crunchy .Plus Tuesday night Happy Hour so food was inexpensive .My Tom Collin's was good . Coming back soon .