We purchased a lawnmower online and had it delivered through Rice. They delivered the lawnmower already assembled and in terrific time. We had trouble getting the mower started because we were having trouble reading the manual (lol), and the associates from Rice were exceptionally helpful, and even told us that the owner was going to come over to check it out just to be safe! Thankfully we didn't need to bother them, but that is amazing service. We will be turning to Rice any time we need anything in the future. read more

Super friendly employees who are very knowledgeable and helpful. I was greeted soon after entering the store by a kind gentleman employee who showed me exactly what I needed and how to use it properly. Love this place! read more

Small business selling the parts, tools, and supplies that a thrifty self-serving, in a good way, needs to do things around the home.

Great help even on small items like odd screws. If you can't find it at J E Rice, forget it. read more

J.E. Rice True Value is a throw back hardware store - from hardware stores of a bygone era. I needed to find some charcoal filters for my GE Spacemaker 2.0 microwave. I couldn't get them at Lowe's or Home Depot - so I checked GE's web site and found that J.E. Rice was the closest GE authorized parts facility. I called them earlier in the week - they did not have the filters in stock - but they advised they could order them and have them in a day. The price was better than what I could get direct from GE. I had to prepay for the filters - so I paid via credit card. J.E. Rice called me yesterday to advise that the filters had arrived - I picked them up today. No fuss - no muss. I like supporting local businesses! read more

J E Rice - Hardware Stores Near Me - Manassas, Virginia

I really do like this place. There's just nothing like a 'real' hardware store. This place has a little bit of most everything you might need. Today I had to find 1/2 inch stove head bolts...boom, done! The staff is really helpful, you don't have to look far to find someone that can help you. Usually when you walk in the door, there is someone to greet you and ask if they can help. They recently started selling the Hi-Tech auto keys that require transponder programming. What you will pay close to $200 for at a dealership you can get here for $50 bucks. read more

J E Rice - Hardware Stores Near Me - Manassas, Virginia

This was not the je rice I've been accustomed to. Employees with were busier talking to each other than helping the customer

I have visited this business several times in 2023 and today as Pitkin Hardware and it's always out of basic items

When all other stores fail, check here! Might see some else you need! Friendly and helpful staff

The people were super nice and they had every type of nuts and bolts I was looking for in metric. If you're planning on looking for some special hardware, come here first because they seem to have everything and it comes with a welcoming smile. Overall, I wish I had a place like this closer to home. read more

Nice people and always ready to help. My go to place to find the right parts.

Stopped in at this local hardware store because I didn't want to deal with the big box stores. I just wanted a small piece of MDF for a footstool I'm making. Steve was very helpful. He end up cutting a scrap piece of plywood for me which will be perfect for my project. I'll come here again rather than deal with the big stores. read more

What a great hardware store. I always feel welcomed there and the staff are extremely helpful. Hardest workers too. I don't Get that vibe at other places. I think it's nice that they have a dog there too. When im on a mission for a hardware product this is the place. If they don't have what I'm looking for they will get it or point me in the right direction. Thank you for being so dedicated to us!!! read more

Always provide friendly service and will even help to load purchased heavy items into your vehicle. Great customer service!

If you want to receive actual help this is the place. You will have at least two people ask you if you been helped or need help. There knowledge is outstanding. Highly recommend this store vs any chain store with just hourly employees with 0 knowledge of there products. Was I stalking a fish finder and there help save me time from making double trips. read more

Manassas is an evolving town. Years ago it was a small country town, but now the Washington area has grown so much that Manassas is almost a suburb rather than a small town. Plus there are so many immigrants. We call it "New Manassas" and "Old Manassas". When a Korean mother is driving a minivan full of kids to afternoon tutoring, that's new Manassas. When a redneck in a pick-up drives through old town yelling "Git-rDone Git-R-Done" out the window, that's Old Manassas. Both old and new make the place the wonderful, interesting town it is today. JE Rice True Value Hardware is Old Manassas. It's a small town hardware store. It's small, but they've got everything Harry Homeowner could ever need packed in there. The battery on my drill has seen better days, and it's so old that they don't even make replacement batteries anymore so it was Saturday night, and I was almost finished installing the over-the-range microwave. I just needed a new drill to make the hole for the chord. I went in there, and there was a gentleman there who gave me exactly what I needed. He didn't try and push on me something expensive that I didn't really need. I got an inexpensive 12 volt drill. I love places like this. You can just roam the isles and look at all the interesting stuff they have. I had a bad experience at Home Depot and vowed never to got back. I'm glad this place is here and so convenient. Goodbye HD. Hello JE. read more

Great hardware store, they even repair window screens. A store that time forgot which is great but they still have any modern hardware that you will need. The staff is very helpful and able to make you feel right at home like calling you by name. I will keep going back and would highly recommend!!! PS , Steve is the coolest dude you will ever meet read more

This place has been in Manassas ever since I can remember! It's a VERY 'mom pop' type shop. The people working there are extremely helpful. The store is cramped because it's not that big of a hardware store (compared to Lowes/Home Depot), but the service is great. My dad always sends me here to pick up small nuts/bolts/odd parts when we are working on fixing something. read more

J. E. Rice is my go-to hardware store. It's the best hardware store I've ever seen. Knowledgeable staff, great inventory, and good prices. You are a person here rather than just a source of revenue like you are at the big stores. I can't recommend this store too highly. read more

I do shop at Home Depot which is huge with a big selection, but when it comes to home repair I save a LOT of time going here. Often I am asked if they can help before I get halfway into the relatively small store. While it is small, they have an incredible selection of hardware. I go there knowing I am going to get quick and knowledgable help. I'm in an out in less time than it takes to park and go to a department in Home Depot. Man I love good customer service! read more

ALL WAYS a helping hand there. All employees are 100% nice knowledgeable as well! I don't know everything, so I go there for help with any project. read more

I go here before Home Depot all the time. 9 times ouot of 10 I get what I need or some thing better. I might pay a little more but I am in and out in a fraction of the time and I know if I have a question or problem I can get help. Rice is also a great supporter of the Manassas Host LIons club. read more

I love this place!: I have been shopping at JE Rice for more than 20 years. This business is a step back into yester-year with personal and friendly customer service and unique hard to find items that other places just no longer carry. Every time I visit JE Rice I receive a warm greeting and someone is always anxious to help me find each item on my list. Do not let the size of this place fool you. They have just about everything and can actually tell you how to use it. Skip the big warehouse box stores and treat yourself to good service. I love this place and will continue to shop here for many years to come!! read more

My landlord arranged for a new refrigerator to be delivered to my house. They called me and asked what day and time would be good, so I chose a day and time. That day, I was running late, so I called the store and asked if we could push my delivery time back. They did so with no problem, and even called again to make sure I was home. Quite different from the 4- or 6- (or 11 hour, VERIZON) window given by some delivery "services." The people who delivered my fridge were polite, courteous, and professional. They rock. read more

I have been going to this J. E. Rice Hardware Store since I moved to Manassas in 1996. They used to meet you immediately upon entering, ready to assist you in your purchasing needs. Unfortunately, they have gone downhill in the last 10 years culminating in my visit today when I was in their store for 30 minutes without 1 employee coming to my assistance. When I eventually located the item I was looking for on the shelves that were getting close to being bare, I noticed that most of the employees that normally would be assisting customers were gathered around each other engrossed in conversation with each other. Most looked unkempt and unshaven, like they had just rolled out of bed, even the girls hadn't bothered to wash their hair. J.E. Rice is just a place to avoid now, Home Depot all the way. read more

Love this place! The people are always so friendly and helpful. Its nice to be able to walk into a store like J.E. Rice and feel welcome. They do have hidden little treasures there that people don't even think about. Bought a scratch and dent dishwasher there last night for a almost $100.00 cheaper than Home Depot! My whole visit was 15 minutes and that included checking out! read more

I tell you what, it is sad to see so few shops like this around these days. Prices are great, their staff know their stock, and also are quite helpful for coming up with solutions to problembs you may have. When I came in I was greeted right away. After a short discussion I was guided to the right area. All in all this place is clean, well stocked. read more

This place is AWESOME! I'm assuming it's a family run business. Prices are low with a great selection, they always greet you when you walk in and ask if you need help. Like others have said, it's a shame there aren't more places like this. Last time I was there I just needed a small piece of clear plastic tubing since I was bleeding my brakes and the guy took me back to the stock room, let me see what size I wanted and cut it to size. For about 2 feet, I want to say it was a dollar and some change but I'm not sure. I just knew it was really cheap, but the customer service there is the same whether you're buying a bolt or a grill. It's great to support local businesses like these. Hope they're around for decades to come. read more

Just the best. No long isles of mismatched and hard to find hardware...no having to hunt down an orange or blue clad "associate". They ask YOU what they can help you with. You tell them, it's in your hands in minutes and you're on your way, unless you want to talk about the weather, they'll do that too! I've never had a time where they couldn't help me with the odd stuff. From telescope making projects bits, to special bolts for a motorcycle, they had it or could get it. If you're in need of something, go there first and forget the hugely mismanaged, under staffed, and not so knowledgeable staff in the giant chain stores. Those places are time wasters and frustration makers. You'll be supporting local business as well. Power to the people! read more

J.E. Rice True Value is a great place for personal service. I hate going to a big box hardware store and not being able to find a warm body to help me find an item. JE Rice is exactly the opposite. As soon as you walk in the door, someone asks you what you need. Just two weeks ago I needed a replacement part to fix the stopper in my bathroom sink. When I got to the store, I took the old part from my pocket and said "I need one of these" and the gentleman led me right to them. So quick and easy! I have also ordered items online from True Value and had it shipped to the store for pick-up - another 5 star experience! read more

I LOVE THIS HARDWARE STORE!! They are the only ones around that carry coal, which I need for my stove to heat my house. They are also the only store to ever have, or have the ability to order anything I might need as I do my home remodelling. I think the service in the store is really great. I love the mom and pop feel. My father used to come here often when I was a kid and I find myself coming here whenever I'm in a pickle, its not close to my house, but they always have the answer if I need advice and worth the drive for parts. read more

My search for a simple looking hose tee for my cars cooling system ended here. It was my 7th stop. I went to 2 Napas, 2 Autozones, back to Napa and Home Depot. I was annoyed while being sent on a wild goose chase by all these other stores - my go-tos. None of them had what I needed and one of the stores eventually suggested JE Rice. The staff in JE Rice was very friendly and super helpful, took me right to what I needed and just had a great attitude while talking to me. I felt like a burden at the other stores, like I complicated their day by asking for a part they had to look around for. I always thought these types of stores(small mom and pop hardware) were too expensive but JEs price was better than all the other big box stores and actually had the right part. I also love the look and feel of these older, smaller hardware shops! It was my 7th stop but from now on, it'll be my first. read more

Great local store. I was installing an under counter ice maker. I went in there with pictures on my phone of what I needed to accomplished. I followed the guy around the store as he gathered everything I needed. My project was completed without a hitch, in fact, the end result was better then expected. This is the place for those difficult projects with unique needs. I never would have received that type of service from a big box store. .. unfortunately. read more

I would give them six stars if I could. I have shopped both online with store pickup and in store and I always want to return there, I prefer to do store pick up compared to home delivery because I enjoy going there. I always check JE Rice before I hit the big "care for profit" orange or blue boxes because of many reasons including the people they select as staff who are not just skilled but also caring. In my view that shows the careful care to select and keep the right people which obviously know how to cross-train. This usually proves that the owners and their management prioritize us and people before profit. Second is their variety, selection and quality of products which usually beats the big box stores who prioritize profit over customer service. Because their square footage is not as spacious as others sometimes I end up having to go elsewhere when I need something immediately, otherwise I order items online that they might not have in stock at the store. You get free shipping to store, and their online store is better than the big box stores, try it. Even if I have to pay a few pennies more, which usually means their product is better quality I still go to True Value because I want them to stay open to support their people and their value to quality business, so I hope you have a good experience there too. I'm sure you will not be upset like when you go to the big box stores and push a button to get help and wait 10 minutes, then you go to the customer service desk and you wait another 10 minutes because the only plumbing expert they have is also the forklift driver, electrician, lumber expert that might also be taking lunch or not be working on Sunday, at True value you have more high end experts per square foot than the big box stores. read more

The service here is amazing and somehow they manage to carry everything that we need at better prices than Home Depot and Lowe's.

These folks are absolutely the best. Usually one or two come right to you to ask if you need help, and believe me they have just about everything you could cram into a hardware store. They also prove that a little Mom and Pop store can compete with the big guns like Home Depot, Walmart and Lowes. Give them a try first, their prices are competitive and sometimes cheaper, not only that but you don't have to buy a whole package of stuff, but can just buy a single item. I went out of there one time with a screw and a nut and paid .22 cents! Chris read more

As soon as you walk in the door someone asks you if you need help. Now that's old school and so refreshing in these days of sterile big box retail stores. A very helpful gentleman found the screws I needed and a very nice woman at the register rung me up, and gave me a great tip on where to get lunch--almost next door, Tony's N.Y. Pizza (delicious!!) -- Now that's a great afternoon! Will definitely be coming back. read more

I discovered J.E. Rice when I moved to Manassas in 1978. They have always been so helpful, and generally have that small doodad that you can't find anywhere else. Most recently, I called them in desperation when I needed a $3 part for my washer (that would cost $25 thru the manufacturer) and they had it in stock. I've actually been in Home Depot looking for some small thing, and the clerk refers me to J.E. Rice, which is where I should have looked to begin with! Update 4/15/2013: Again, J.E. Rice saved the day - needed a small part, again, and one quick call and trip, and I'm back in business! I swear I don't know what I'll do if they ever leave us! read more

This place has a cult following, and for good reason. We moved part-time to Manassas a year ago, and J E Rice was recommended - pretty much whatever is the question, J E Rice has the answer. Key cutting, obscure parts, personal service, they've got what you need. read more

This place is and always has been amazing. Literally nothing I could complain about. For a family-run hardware store their inventory is incredible. The customer service is everything you could ask for. If there's anything I can get here instead of Home Depot I will buy it from JE Rice. read more