I've had nothing but excellent experiences with Level-1 Solution Inc., both personally and…read moreprofessionally. On the personal side, they were extremely responsive and attentive when I brought in my Lenovo Legion laptop. What really stood out was their integrity: they clearly explained which issues could be repaired but honestly recommended against unnecessary work instead of trying to upsell me. I agreed with their assessment, they handled the remaining repairs efficiently, and returned my laptop in time for an important trip. That level of transparency is rare and greatly appreciated. Professionally, I've also relied on Level-1 Solution for IT support at work. Every single time, they've returned my calls promptly and resolved my issues the same day, often within just a few hours. Their responsiveness and effectiveness consistently exceed expectations. I'm very impressed with Sal and his entire team. Professional, honest, fast, and customer-focused. I would highly recommend Level-1 Solution Inc. to anyone looking for dependable IT support they can truly trust.

Level1 is amazing! My CPU was knocked on the floor by the handyman and shattered the front…read more I was in an absolute panic as it's my work computer. Other local computer repair firms, Geek Squad, did not even answer the phone, vm said to make an online appt and it was 3 weeks out! Sol, of Level1 calmed me down over the phone and told me to come in immediately. No charge for the diagnosis and he checked hard drives and internal to Make sure everything ok. He gave me diagnosis in 2 hours. He offered me a loaner computer so I could work that day. Within 24 hours, I got my CPU back, fixed. He was very nice, calm, extremely fast and thorough. Blows the competitors out of the water. Not a big chain; this guy cares about his business and customers!

Gomer did a great job upgrading RAM on an HP Envy. Accurate assessment and delivery of service. No…read morefrills and friendly saved me a trip to a big box happy to support a local business.

HTDNET is absolutely awesome! From restoring old photos that were deleted during a hack to remotely…read moresetting up a printer that would not scan, they have solved every technology issue I have ever thrown their way. There is no one else I would ever call, they are trustworthy, responsive and reliable. HDTNET all the way!

I have been using HTDNET for about 8 months for various issues affecting my families computers…read more I have yet to find an issue that HTDNET could not solve. The owner Matt Demaree is terrific to work with. He is never condescending in explaining technical issues, and is always prompt with diagnosing and fixing the issues that he finds. He is local and so extremely easy to contact and meet with. His pricing is reasonable, and fair. I couldn't be happier with his service.

I have been to them twice, once for my phone and once for my tablet. In both cases they have done a…read morewonderful job at a decent price and very quickly. I will definitly go to them again. I highly recommend their services!

Dell could not fix a problem with one of their laptops even though it was sent to India for repair…read more They fixed it in a day. Software issue. In another case they repaired a screen. A third time they repaired a laptop case that he warped due to an overheated battery. We have used them for years.

So thankful that my friend recommended to check out this shop to buy my next computer. I first went…read moreto Microcenter and bought a computer that was more than I needed but a great deal. Had problems with it from day one and they were of no help. I had to fix every issue myself. I ended up returning because it became too much. Matt asked me what I wanted and my budget. He delivered on everything. Now I have a PC that meets all my work and gaming needs and paid less than I would have elsewhere unless I built it myself. Great customer service. Highly recommend checking out Platinum before you buy online or a big box store.

The people at Dok Klaus are very helpful and do quick work. I highly recommend them to clean your…read morecomputer hard drive and install needed software.

This all began because I got scammed. to make a very long (3 month) story short, it caused what…read morewas left in our bank account to be frozen because we used on-line banking. Anyway, we live over an hour away from our bank so if we needed money (debit card was also frozen), we had to make that one hour plus drive just to be able to buy groceries etc. But then, someone suggested we go to Dok Klaus Computer Repair in Warrenton (another hour plus drive each way). But - we had to do something to get our bank to allow us to do on-line banking again. So I unplugged everything and off to Warrenton I went. And this is where my story changes from anger and tears to HAPPY tears! The minute we walked into the place I just knew we were where we needed to be. Everyone there knew exactly what had happened and what needed to be done. They were all truly sympathetic to our plight and assured us that "no, we were not the most stupid people on the planet". Sadly, this sort of thing happens WAY more than I realized. To try and close this up, each and every person there made me feel like I had nothing to worry about from that point forward - and they were RIGHT!! Not only did they scrub all the stuff the hacker had done to my computer, they also checked my phone and my iPad! They gave me a document I could take to the bank to get our on-line banking turned back on and a new debit card. I had questions but they answered each and every one as if they realized that even though they may have been simple questions they treated them and me as if they were all very impportant. I apologize for being so long winded, but I want to make sure that I get across the fact that these folks are all excellent (and caring) in everything they do. I hate that long drive to Warrenton but these guys are so good, and so helpful that I would drive twice that far just to get them for any of my computer needs. If you're having any issues - don't hesitate- call them up and I promise you will be glad that you did. As far as I'm concerned they get 5 stars. They deserve more than 5, but 5 was as high as the rating scale went. One quick last thing: everyone I met there could answer any question I asked - they didn't have to turn to someone else for the answer - they were all excellent and up-to-date on everything I asked about. So, honestly I'm really stopping now, but I just had to say one more THANK YOU for all that you did, and for your superb attitude. Your customer service is beyond anything I've ever experienced from a company such as this. WAY TO GO GUYS - you are all my new "super heroes".

"Whatever your business is, talk to your customers and provide them with what they want"…read moreIf you need even what you think is Silliest assist, or Most Difficult. Look No Further. Honestly best experience and honest good Assist. Thank you all so Much Justin, Curtis.. kind and patient Knowledge.

Business shout out for great customer service, knowledge of equipment and overall experience…read more If you need any computer, tablets, phone and even Nintendo switch help... please support Experimax. Took two of my sons Nintendo switch's yesterday for major issues and Bob took the time and was extremely knowledgeable on problem solving the issues. God sent to this mom of a 15 year old son. Lol. Check them out if you need help!!!

Absolutely fantastico! Pablo is an amazing business owner, he has saved my electronics from doom…read more If there is anyone that you want to trust, it's your digital repair specialist. He knows his stuff. Cell phones, laptops, tablets, etc. His voice is soothing and he is very detailed in helping you recover lost data, purchase power cords, new accessories and in a quick turnaround time. He carries a few products on his shelves, mostly cell phones, international telephone calling cards and cell phone cases. This man is a gem and I always feel like I'm in an underground workshop in the back streets of an action movie when I visit him. It's an awesome vibe and I appreciate his candor. +honesty/trust +turnaround +cleanliness +expertise +resourcefulness -+parking + bilingual +reasonable rates +++customer service Support this small business, you won't be sorry!

Mr. Pablo was able to install a new in the box Apple battery for my Apple 8 plus. The Apple Store…read moresaid there would be a month wait on the battery, that all the phone may not reboot, and that my phone was too old to get software updates. I updated my phone as recently as last week, it works perfectly, and now has battery function at 100%. I was able to come in on the same day as reaching out to Talk Amigos as well. I appreciate the amazing customer service, professionalism and quality of the work. I am also glad that getting service here means that one is treated fairly (no Woman Tax) and with respect. He does not try to upsell one into purchasing a $500-$1000+ product that one doesn't need or want. This was my second time getting great service here. The first time was during the Pandemic in 2021. I hope they stay in business for many years.