Always great to work with. Quality work and honest to work with. Was up front on pricing and timing.

My 9 year old HP Desktop was DOA with all of my tax info inside. I was told to go to Affinity if I wanted it fixed right the first time. Talk about under promising and WAY over delivering, not only was it repaired in record time it was returned in better working order than when it was first purchased. I cannot praise these men enough. For computer repair no one compares read more

What can I say? I am a fan!!! Recently, I - via my computer - wandered into the wrong file on the internet and got my system corrupted. Now I know enough about computers to be danger and - in the process of trying to restore my OS - made a BIG mistake and wiped one of my hard drives... I fought against my nature (thankfully) and stopped digging the metaphoric hole I found myself in and called upon the pros at Affinity, whom I had previously trusted on a job. I was provided an accurate price quote and the work was done well ahead of the projected timetable. Of course, that is good, but where they REALLY shined was afterwards. I managed to foul up my computer AGAIN literally within minutes of getting it home and struggled in silence to fix whatever I had done. Two days later, I raised the white flag of surrender and called Affinity upon once more. They were able to remote-access (with my permission and assistance) in and helped me undo the self-inflicted damage, again with speed and efficiency! I am thrilled to have a local computer expert nearby to repair problems, especially as technology gets more and more complex... And if/when I have any future issues beyond my capabilities, I know Affinity will be my first (and probably only) call - and they should be yours too! Thanks Bill and John! read more

I endorse Affinity Computers for excellent and helpful service. I have received timely, affordable, reliable and understandable computer assistance each time I have visited Affinity for nearly a decade. read more

I came in for a laptop screen repair that was so expensive I decided to purchase an external monitor instead. I was sold a ViewSonic. When I got it home three of us tried to get it to turn on without any luck. We tried different plugs etc but no power! I was severely inconvenienced because I needed it for work right that night. The next morning I returned it with the packaging and was told that I had to pay a $30 restocking fee. This is outrageous given that I was inconvenienced and told them that since the monitor didn't work I would go ahead with the $700 computer repair. You know we all hate to see small businesses close down but this sort of lack of business and customer acumen reminds me that some just don't deserve to be in business. When you don't care about the public and can't see the bigger picture there will be someone else who will. read more

John Bailey and team took care of me. I had a 14 year old hard drive that was on life support. Within 24 hours he was able to save the data and upgrade my desktop. It was a close call, but they were fast, friendly and affordable! read more

Affinity computers was recommended to me by a friend. While they resolved the main issue that I went in for, to remove a virus, the configuration and installation of the operating system was either done hurriedly or not done properly. Weeks later, I have to fidget with settings (e.g. Wi-Fi adapter goes off automatically) and I don't have an internet connection after I reboot. They delivered my PC back to me quickly, which was nice but not without issues. The price was reasonable. read more

Very simple...if you want HONEST, EXPERT, and FAST service for your business, home, or computer technologies CALL AFFINITY. The "Good" Part: 1. Power outage at our home killed one of our laptops - we assumed the motherboard 2. Called Affinity and spoke to "Bill", who explained it was likely the motherboard, but offered to take a look at it and first test several less expensive options (battery, power source, etc.) 3. Took to shop, he tested as promised, confirmed it was the motherboard and estimated $400 in parts and labor to replace, which they could do in a couple of days The "EVEN BETTER" Part: 1. Bill recommended we not repair, as 5+ year old laptop not worth $400 2. When he learned our homeowner's insurance would provide $400 towards a replacement, he quickly prepared and emailed the written estimate needed for the claim NO CHARGE FOR ANY OF THIS. Best Buy "Geek Squad" will charge $$$ just to leave it with them and have them "diagnose" when they get around to it, followed by shipping out for several weeks for repair Good to know some businesses do what they do because they LIKE IT and JUST WANT TO HELP THEIR CUSTOMERS! Thanks Bill and Affinity! read more

I really had to write an update on this place because people in my area just don't realize the GEM of a place they have here. They dont just do computer repair - they have tons of computer accessories in stock! I needed to extend my printer cable, and I automatically went to Amazon to look. THEN I remembered Affinity and I called them. Not only did they have a variety of cable lengths, their price was almost exactly the same to what you would find online. I tell you people, BUY LOCAL. And even if its a tiny bit more, you don't pay shipping either! The guys here are really knowledgeable. I've update a video graphics card, bought a new power supply from them, and of course more cables. Try them out. What they don't have in stock, they can order for you too. REALLY well worth it!! read more

Took my computer there for a data recovery after the Geek Squad told me my data was unrecoverable and that it would cost over $1500 to get the data back at an off site vendor. The folks here not only recovered my data for a very reasonable price, they didn't have to send the machine to a "clean room" to do so and were on budget and ahead of schedule. Very professional and honest approach, would definitely do business with them again. read more

John and Bill are extraordinarily knowledgeable and experienced in PC building and repair. They made thoughtful recommendations at a fair price, and then they delivered as promised. We needed extra support after receiving the PC, and they made sure that everything was optimized. read more

Last winter, my laptop crashed and I took it to this place... I had already ordered a new laptop, but was worried about recovering the data from the old. Not only did they recover all the data and down load it onto an external hard drive for me, but they were able to restore all the original settings to the original laptop and it is totally usable again - nothing on it except an operating system, but it's in great shape. The turn around time was fast, too. And, when I went to pick it up, I was complaining that I couldn't quite figure out the Windows 8 system on the new laptop and they spent a good 15 or 20 minutes with me showing me how to use it - at no charge. It truly is a gem. I do not remember what the cost was but do remember it was very reasonable compared to what I was being quoted when I called other places. It was hassle free, and I could tell by talking to them that they really knew their stuff. read more

I chose this place based on the reviews in Yelp. I had an issue with a 10 year old iMac that died during 6 power outages a couple months back.It had not been backed up properly. I came to them for a consult, suggestion was to bring the new iMac in, and the old, and they would remove the disk and copy contents to a directory on the new. They explained all my options and this seemed to be the best. I did not even ask for a price estimate to do that, because it had to be done and I trusted them. Well, they got it done in one day, and the total charge was under $101.... They stayed in touch by phone, to keep me up to date. I have complete trust in this place to do the right thing with regard to computer repairs. It is reassuring to know they are right around the corner for any future computer repair needs I am have. Thank you!! read more

I will never get a computer anywhere else again. John and Bill are amazing, they built me a new computer and greatly improved on my original plan with their thoughtful recommendations. They know their stuff, and they can explain it even to a luddite like my life partner. Their prices are reasonable, and their customer service exceptional. For example, I had taken my new computer home while we were still waiting for one of the drives and was supposed to bring it back Friday afternoon at 5 so they could start the data migration and I could get it back on Saturday. I could not make it there until almost 7 pm, they close at 7. John stayed late to install the new drive and start the migration, and I was able to pick the computer up on Saturday. read more

John and Bill are the best. I wanted to splurge and have a custom PC built for me. They took the time to ask questions and learn what I needed and wanted. They easily could have pulled everything from the top shelf prices but instead, they gave me what I needed. I felt extremely satisfied with what I got and I'm sure it'll be a great rig for many years. If you need a computer and you want it done right, go see John and Bill at Affinity. read more

John and Bill were an amazing team working with my son on his first gaming computer build! They were patient and great teachers. They are knowledgeable yet break it down in simple terms. I highly recommend this business - honest, good people. read more

Ordered a custom built computer which looked great when I picked it up. All materials were packed nicely and cables were neatly grouped. But when I tested the build at home almost everything failed. The USB 3.0 ports were unpowered. The bluray drive didn't eject. The secondary hard drive didn't appear in My Computer. I had to bring it back to the store 5+ times to get all my problems resolved because as they "fixed" an issue I found they created another! DO NOT GO HERE! read more

This place does quality work at honest prices within very little wait time. I brought two of my laptops here, one is a Sony and one is a dell. Both times I have been super happy with the work. I recently had my Sony laptop fixed by them and it started having issues again after a week. Their work is under a 30 day warranty so they were able to fix it again free of charge. If you have a computer issue that needs to be fixed, I highly recommend affinity! read more

Took in a mess of a computer that I had half repaired. They fixed the digitizer and LCD screen in quick fashion for a great price. I took in my own parts, but I recommend letting them sort it out for you. Straight shooters, would definitely recommend. read more

My son (13) wanted build a gaming computer. In support of his project we decided to buy all of the components separately (case, motherboard, gpu, etc) We spent the weekend trying to put this pc together. I have built a computer back in my college days, but its been a while! I was pretty frustrated with this process along with boxes, cables, manuals all over the place. I called Affinity on a Monday afternoon and was quickly greeted by a live person. Once I explained my situation, he told me it would be 1hr($75) and will be able to get it within 3-5 days. We proceeded to drop it off that day and in about 24hrs it was ready to be picked up! The folks were very nice and showed us what they did(there is no way my son and I could come close). They suggested that I should get a UPS for the new computer. We did buy it there, but they were not pushy at all. Overall, very happy with the quick turnaround and knowledgeable staff. Highly recommend them when you have any computer related issues. read more

I brought my laptop in because I cracked the screen. The employees at Affinity were extremely knowledgable and friendly. They quickly fixed my screen and assured me it would not be a problem. I honestly thought it was going to take a lot longer to fix at least a week. However I was pleasantly surprised. I would definitely recommend affinity for any pc repairs you need. read more

Great service and fair prices! These guys fixed my seven year old Mac and added an SDD drive, more Ram and cleaned it all nice and pretty for a 1/4 of what I would have paid for a new computer!! read more

I had battery issues with my HP laptops and looking for replacement batteries. I brought in two laptops and asked Bill to take a look. He quickly performed multiple troubleshooting steps with both of them and figured out both batteries were OK! What a relief!! I left the store with one backup battery and a new power cord for the second laptop. No extra fees for the troubleshooting!! Amazing that this kind of honest, fast, and expert business still exists in this area!!! Thank you so much, Bill, for your courteous and professional assistance. Highly and strongly recommended!! read more

Took my old Dell desktop to Affinity when it stopped working properly. Dropped it off on a Monday, Tuesday received a call that they found the problem and gave me a very good estimate to repair and restore my files. Called on Wednesday that it was done. Have been using it since then and it works better than when it was new. They will be my computer repair center of choice. read more

I have been a customer of Affinity Computer for more than 10 years. I am a photographer and have very specific computer needs. I went there looking for a machine specifically to edit digital photographs. They built a computer that really screamed. A few years later, I took that computer back for an ugrade and it is back to the monster it originally was. I cannot say enough good things about John Baily and the staff at Affinity. if you have a computer need (new system, repair or parts), these are your guys. I go there whenever I have a need and have sent friends there too. Ken H. read more

I ordered a very high end system online, including an octi-core processor and 32 GB of RAM. When attempting to build my system, I bent a pin on the very expensive 8 core processor. I called around and most places were either reluctant to help me once they heard of the bent pin or they wanted to charge me a ton of money for the build. Affinity quoted me the best price and they did not give me any trouble about the bent pin. When I arrived, I was embarrassed about how all the hardware was un-packaged and disorganized and I even offered to pay a few extra bucks due to the inconvenience. Ivan was very friendly and told me not to worry about it, that they would sort it all out. I am an MCSE and have a subscription to MSDN through my employer, so I informed Ivan that I have a valid product key for a Windows Server installation. He said as long as it is valid he could download the ISO of the OS I requested, burn it to a disk and install it. I assured him that the key is valid and that I am the legitimate owner and that, having worked for Microsoft and currently working for a company who is a Microsoft partner, I am extremely anti-piracy. The very next day I received a call from Affinity informing me that my PC was all built and the OS was successfully installed! I am writing this review from my new PC. It is AWESOME! These guys do GREAT work, they are honest, and they offer bargain prices. Thank you Ivan and Affinity Computer! -Tom read more

I have done business with this company for years and all of it was excellent until I bought an expensive (lower on Amazon, but I try to stay local when I can) ASUS Network router ($199.95). It failed after one week. Out of curiosity I checked out this model on the Internet, and lo and behold, a number of reviews stated "stay away" from this model as it fails. I went back to Affinity and asked them to exchange my unit for a different make and model. Since I no longer had the box they were unwilling to do anything. Nothing! I placed my unit on their counter and told them that they just lost a good customer and walked out. No wonder Amazon is who they are. read more

Bought a laptop that hasn't worked well since we bought it, past thirty days they won't do anything but overcharge me for a diagnostic or say to call HP. Very disappointing. read more

Never Never Never Go There !! I had a problem in my laptop and I gave it to them and the day they fixed my laptop is the last day I operate it smoothly. In couple of hours, my laptop got the same problem that was fixed. That;s all I want to say. read more

Great service. Highly recommend. Truly meet the requirement of over delivering. Took my malfunctioning laptop here -- seems my father in law slopped his g&t on my keyboard-- and was told it might be five days to diagnose and repair. 48 hours later, picked it up. They apply the cost to diagnose toward any repair, so it was a good deal. Would definitely take future concerts to them with full confidence it will be done right, at a fair price. read more

I had a crack in my Sony laptop screen and they were able to fix it within a reasonable price. Not too mention it was done in less than 3 business days! Friendly and good customer service. Will use their services in the future if needed. read more

I've spent hundreds of dollars at this store in the past years but just a few days ago they completed some work on one of my computers and I needed extension video cables so I purchased two. One of the cables the salesman said would fit didn't so I brought it back to the store today and they said it's not one of the cables they sell and they would not take it back. The cables they sell are in cheap plastic bags stapled together so somehow, not by me, the cable was swapped out. They would not return it so I left very upset. I later called the store and told them it was their mistake, not mine and all I got was "have a good day!" and he hung up. What a great way to run a business! They lost furture business with me, I won't return there again! read more

Called this company for a simple piece on the keyboard. Someone from the company said that in order to replace that piece I would have to replace to entire motherboard which would cost me alot of money he said somewhere in the $600 range. He was very rude which I didnt understand because I wasnt rude to him at all. After ending the phone call with him I called another company and was told that you can definitely replace that piece and that they would replace it for $90. Glad to see other people have had a good experience with this company but I sure didnt! read more