Outstanding!!! I brought in my 2008 MacBook Pro because the screen was flickering. After an initial analysis Ray determined my hard drive was failing as well. He said it would be ready on Monday. I just picked up my laptop and it is working perfectly. All my files transferred as expected and I'm back to working. I was worried I would lose my files but Ray did a great job. He and his wife are very nice. Absolutely the best! read more

Amazing service, very fast turnaround. Knowledgeable helpful and kind. Pricing was exactly what I was quoted which is so rare and he recovered things no other place could. Highly recommend! read more

Got my dead Mac repaired , Little pricy but a reliable place. They kept me informed all along, superior customer service.

I'm extremely satisfied with the service these guys provided for the broken fan on my laptop. Embarrassed to admit I started in a line at Best Buy and landed here after a search for a nearby computer repair shop. They were awesome - easy transaction, done in 2 days. read more

My main computer died. I am about to do all the college loan applications for kids and all my tax info was in dead computer! Dropped off on a Friday afternoon.... he tried to call me first thing Monday morning. By the time I returned his call - before lunch - was fixed. Made a couple recommendations, but no hard sell and out the door under $100... Hope not to return - but I'm sure I will! And with no hesitation! Glad to know there is a quality computer tech in Ashburn! read more

They did the shittiest, laziest job. I had to take my PC to another computer person and the person repairing it got so mad because of the lack care. read more

So impressed. I dropped off my desktop computer that crashed and they got it cleaned and working in 2 days. $105. So friendly and quick. read more

Austin Tech - IT Services & Computer Repair Near Me - Ashburn, Virginia

Sooo thankful for the place. My macbook stopped working. The Apple store appointments were days away. I called Austin and they were very friendly on phone and helpful. I was able to walk in and leave my computer for free. They called me that day with diagnosis and I was able to get the computer back in 2 days. They were a lifesaver. I highly recommend them!! read more

Check this out, so the little pin on my homegirl's ASUS laptop power connector broke (the one inside the computer), we called ASUS and they said it would be $200 + S/H costs and 4-6 weeks to fix. She had not backed up her recent work (which she needed for a project the following week), the battery died and I don't know if any of you have taken apart an ASUS laptop to get the HD out before; lets just say it's not for the faint of heart (and I like to think of myself as techsavvy, after finally popping off the KB 10 mins into it, I gave up, lol). Anyways, brought it up to Ray at AustinTech. Not only would he end up knocking it out for 1/2 the price and in *3 days*, he asked us if we had another laptop. We did (my macbook pro), he then proceeded to disassemble the laptop and plugged the drive into a drive-to-USB chassis enabling us to get all the data off and she was able to continue working on her project on her home PC while the laptop was being repaired. Anyways, these guys have since gotten me out of numerous jams of all sizes and I just wanted to finally put the word out, I absolutely have no reason to drive down to Fairfax anymore. read more

I recently had a problem with my desktop! Needless to say it's my life! Especially around the first of the month! I am a member of a neighborhood site and asked for recommendations! Austin Tech came up a few times, so I decided to give them a try! I took my unit in and was met by Ray, who was very personable! He told me he would let me know the problem and the price to repair! Later that afternoon, I received a call and was told that my OS was corrupted and that I could probably have it back the next day!!! That blew me away! After having dealt with big box services! I picked my unit up and was very happy with the repair and the price! Austin Tech will definitely be my go to spot for future service needs! Highly recommended! read more

Very nice gentleman named Ray evaluated my daughters Mac and actually found the Apple Store diagnosis to be incorrect! He was very nice and recommended we not do the repair as it would be too expensive for the functionality to be regained. I'll definitely use him again should the need arise... read more

Recently, I began receiving a hard drive error every time I booted up my computer, and I wasn't sure what to do. I tried to troubleshoot on my own quickly, but it was clear I was going to need my computer fixed by a professional. I've been screwed by Geek Squad in the past, so I thought I would find someone local who could help me out. I read the great reviews on Yelp for Austin Tech, so I thought I would try them out. Even with the great reviews, I was still shocked by the excellent service I received. I dropped my computer off late Saturday afternoon, and received a very reasonable quote to clone my hard drive, and put a new one in. On Monday, they called me to let me know that my hard drive was larger than they thought, so they put a slightly larger one in for $10, would that be okay? Absolutely. But other than that, it was already fixed! Not even 48 hours later, my fiance went and picked it up for me. All of the men who I chatted with briefly were personable, and clearly knowledgable about computers (I guess that goes without saying, but I think it's important to note). Hopefully, I won't have any future computer problems, but if I do, I definitely will return to Austin Tech. Also good to note, they had a huge selection of computer parts/refurbished laptops/everything you could ever need for your computer. I don't know what good pricing really is for that kind of stuff, but nothing seemed excessively expensive. read more

I am not a professional builder. But I have done many builds for not only myself, and my family; but also for several friends. While swapping out power supplies, I had a mobo fail to boot. I tested EVERYTHING. The one thing I lacked? A test bed for the old PSU I was using. After testing everything that I could, I took it to Ray. He looked at my work, agreed it looked right, then said: " I'll call you tomorrow." Not only did he call me first thing in the morning, he told me exactly what the issue was, and how he figured it out. THEN he didn't CHARGE me a penny! I buy what I can from him, and it saves me a trip to Fairfax all the time. (If only he had a bigger selection of "toys." ;-) read more

Very pleased with how quickly Austin Tech was able to replace my broken laptop screen and get it back to me, and the cost was pretty reasonable. I dropped it off one day, and it was available for pickup the next day, and it cost in the ballpark of $159 I think. No complaints here. I reserve the 5-star rating for when I can tell a business is clearly better than the local competition, and since I haven't gone to any other local computer stores like this, I can't make that call here. They did a good job and I would go back there again. read more

Hello Everyone looking for that one very special computer repair company. Ray the owner is incredible as are his associates at Austin Tech . I have had Ray repair my home built computer several times. And each time he/they do it RIGHT for the RIGHT price. They are fantastic as they were today. Brought my computer in on Monday and today it was ready for pickup. And right now I am writing on my computer with repaired Windows 7 and a new memory chip. What a fantastic company Richard read more

Great repair place, highly recommended. This is where we took our high-schooler's computer to get the OS completely wiped, cleaned, re-installed after he got it totally infected, corrupted, and hosed up. It's the kind of place a tech geek will love...racks of equipment, smart staff, and all housed in a nondescript office park location. It tells you from the get go that these guys know their stuff, and aren't into high frills, high overhead mega-box stores. Nothing bothered them...they just got the work done right, on time, for exactly what they promised. Don't bother driving to Fairfax. No need. And do you have a high end gaming PC with liquid cooling? The squad at the blue and yellow store wouldn't even touch it...even for just software work (I'm smart enough to know the HW was fine)...even if I promised to hold them not-liable for ANY hardware damage done by their loading CDs into the optical drive and installing software (insert additional sarcasm here). Don't bother going anywhere else for computer repair. Just to to Austin Tech. You won't be impressed by the storefront...you'll be impressed by the end result. And that's all that matters. read more

Fabulous service and pricing. I've been a repeat customer for years, and Ray always saves the day for me with his expertise and quick turnaround with repairs. Exceptional vendor! read more

Austin Tech offers the very best for your computer maintenannce and services. In my 60 plus years with computers, from programmer through computer center director, from vacuum tubes through transistors and mainframes and now tiny microprocessors, I have not encountered anyone more knowledgeable and competent than Ray, the owner-proprietor of Austin Tech. If Ray can't fix your computer, then junk it and build yourself a new one, with components you buy, at very reasonable cost, at Austin Tech! Edward M. read more

We've always had friends help us out when we had computer trouble, which worked great until we started a business. Now, a network, 5 PCs, 3 Laptops multiple printers, routers, modems....etc, we found we needed a professional. I called Austin Tech because one of the guys who used to help us out liked to use their products and services. In fact, I bought a used dell laptop from them 8 years ago when I was a teacher (it still works!). Travis came out two days after my call and in less than 2 hours, he'd diagnosed our ongoing problems, suggested solutions, told us the items needed to fix everything, and said he'd be back to install everything after we'd made our purchase. (BTW, they do sell the items, but I can get better prices "elsewhere"...and I needed to go "elsewhere" for other things anyway, so it was a no-brainer.) Travis is a very interesting and intelligent guy with much insight about computers that is both helpful and informative. I don't foresee any problems with this company. I'll update if there are any. read more

I wish I could give Austin Tech 10 stars, or 20! They are true experts when it comes to diagnosing and fixing computers. I've had my Mac laptop in twice, and both times they fixed it expeditiously and at a very reasonable price. In addition, they were patient with the questions and concerns of someone (me) who is definitely not a techie. I wish Mr. Ly and his staff continued success in the future, and will recommend him to all my friends. read more

My laptop would take more than 30 minutes to start up, and it probably needed a new hard drive. The owner/tech said it would take a couple of days to be repaired. I got a call a day later and it was ready to pick up. It cost me a little over $200, which is far better than buying a new laptop. It probably would have cost me 800-1000 dollars; I didn't have. I would definitely recommend this place. read more

Only true computer store in loudoun county. I laugh at my friends who complain about how much cables and computer parts go when they go to best buy or whatever. Being a Computer Science major and former IT worker, this is the only place i go for any of my computer needs. Prices are comparable to online shopping, with no waits and knowledgeable owners on site all the time. fortunately for me it's VERY close to my work so it's not a pain to get to. Thanks for all the money you guys have saved me Austin tech..... read more

Great little shop, carries a mix of home and enterprise computer gear, including used stuff. Staff is super nice and willing to help out!

After canceling Geeksquad bc of getting the run around, we found Austin Tech on Yelp. This was the best computer tech service EVER! Travis was super duper! Efficient, honest and on time! We plan to use them again & again. 5+stars read more

Happy to have found this place as they saved me time and money by taking my Mac here instead of the Apple Store! Also liked that I could support a local business. They had no trouble resolving the issue where my mac would just randomly shut down. They fixed the fan and did some other minor things they I should have probably been doing to properly maintain my mac that is almost 6 years old now. It has been almost 5 months now since I took my Mac here and I haven't had any problems with it randomly shutting down so I am a happy customer. Would take my computer here again. Turn around was quicker compared to what I would have gotten at the Apple Store. I thought the price was reasonable as well. They also have good prices on computer parts, laptops, monitors, etc so I will keep in mind when I am in the market. Close by so saved me time and gas coming here instead of Apple store. read more

my computer got a virus and I took it to Austin Tech and he fixed it and had it back in two days. Very please

Fixed my screwed up attempt at installing a new laptop screen. Cost was fair at $75.

I have found this place through a friend to fix my apple mac pro. They were so nice and professional i would never go anywhere with my computer needs. They were honest, nice and to the point. Service was fast and efficient and excellent. I highly recommended this to anybody needs any service or go and look at their great selections for computers and other stuff. when i was there i have asked their opinion about a computer, they had given me great suggestion what is best for me. the have definitely have earned my trust. two thumbs UP!!!! read more

I have bought one desktop and 2 laptops to Austin Tech in past 18 mos. They are honest, quick and friendly. Would recommend to anyone, in fact, they were recommended to me, by my neighbor. I'm glad they are close by, but even if you have to drive a bit, it's worth not getting ripped off. read more

I took my laptop to the Geek Squad at Best Buy (in Gainesville) and they had me pay 149.00 up front. They had my laptop for a week, running different tests on it and even erasing my data. It wasn't ready when they had told me it should be ready. Finally when I go to pick it up, they told me they didn't know how to fix it and they would have to ship it to HP which would cost more money. So I got my computer back and luckily they gave me a refund. So I took my laptop to Austin Tech and they only had my laptop for around 4 days, and during that time they found out what the problem was and fixed it. It only cost 105 and they didn't even have to wipe all my data off my laptop (although there wasn't much on it after the Geek Squad wiped it). This place was way quicker and cheaper and less of a hassle than the Geek Squad. I am very satisfied with my experience with them and would give them more than 5 stars if I could. read more