Enesto and his team are great! I called with an issue and he called me back promptly! My PC was…read morerunning in a 30 minutes! He also has done excellent work for my clients!

What a great experience! We found ProntoTech to be extremely knowledgeable and eager to help us…read morewith our IT needs! Our server setup went super smoothly, and they were able to recommend products to help our business save money! As a small business with 30+ machines, we will definitely rely on them for all of our tech needs!

I've asked David to help fix several different computers over the past year, and he has always been…read moreextremely knowledgeable, personable, and professional. He has always figured out the problem, had the work done within days, if not hours, and has very reasonable prices. I will continue to go back to him for any computer needs in the future.

Very happy with Dave's work. Always a pleasant and professional experience. He came out to the…read morehouse and fixed several computers, they run great now! Thank you!

Took care of my laptop problem immediately and made…read morerecommendations for future hardware. Will definitely use again. Bob C

Gordon at Mobile PC Masters has been so incredibly helpful to me over the past 6 years; once when…read morehe cleaned up my elderly father-in-law's computer from all the viruses he'd managed to collect; once when I had an error on my laptop that prevented me from connecting to my WiFi; and today, a Sunday afternoon, when I had clicked on something stupid and deleted my WiFi completely. I emailed the contact form on the Mobile PC Masters website and Gordon responded within minutes. I wish I could give him more than 5 stars, because he is definitely worth more than 5!

Nova Information Technology Services did a great job setting up my satellite link, wiring my home…read moreand garage, and installing all the necessary equipment for my network. They selected locations for the Wireless Access Points to ensure good coverage and were careful to hide all the cables. It all works flawlessly. Highly recommend.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

While I still believe in their service, I'm a bit disappointed that they upsold virus removal and…read moreprotection software on a computer I purchased from them less than 60 days ago. I have to say, they're quick and get right after problem.

I was trying to replace my battery on my Note 20 Ultra phone and stripped 2 screws. I paid Ken $65…read moreat this store to remove those two screws. I had not removed anything else. 3 hrs later when I came Ken had removed all 5 screws and he left the ribbon connector completely unscrewed. I asked him to put 2 stripped screws and connect the ribbon back and he said I have stripped the 2 screws really bad he only cut off the heads while rest of the screws were still inside the phone. He also said 1 ribbon connector was damaged. I find it hard to believe that a ribbon was damaged as I never removed anything other than trying to remove the 2 stripped screws. He removed other screws I never asked him to remove. My phone was working fine until I took it to Ken. Now there is damage to the entire phone as it cannot be used to make any calls. There is network not connecting to my phone and TMobile said someone damaged my phone. Now I have to buy another phone. DO NOT TAKE YOUR PHONE TO THIS PLACE.

Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

Dropped an iPhone off to get the screen replaced. Took less than 2 hours and looks and works…read moreflawlessly! Friendly and knowledgeable people here. Highly recommend!

Took my laptop to u break it in Gainesville, Virginia and they were so patient and expertly helped…read morefix my laptop right while I was there. Would recommend them highly. Have used their services a couple of times and always been more than satisfied.

Simon is a genius. He has substantially helped me out on two different occasions: (1) data…read morerecovery from corrupt iMac computer and (2) data recovery from a malfunctioning Windows machine. He's very accommodating, very fast, very reasonable in terms of cost, and very astute and effective in terms of computer repair and data recovery. You will NOT be disappointed!! I highly recommend him to all!! Bill Yake Manassas, VA

Excellent computer repair. I contacted HGS on a weekend about a hardware issue and received a…read moreresponse same day. I dropped my computer off on a Monday and it was repaired within a few days. Reasonable price and excellent service. Highly recommend.