I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Great responsive personal service. Although this is a physically small store, from hardware…read morestandpoint you will find all the essential accessories and when you need a new CPU or laptop, they will listen to you exact needs and build to recommended specs while future proofing. As a small business owner with many computers, whenever there is an issue with equipment failure, they have always provided a fast response.

Dell could not fix a problem with one of their laptops even though it was sent to India for repair…read more They fixed it in a day. Software issue. In another case they repaired a screen. A third time they repaired a laptop case that he warped due to an overheated battery. We have used them for years.

They are very nice and professional. I lost all of my data…read morefrom my phone and you know how frustrating that is but TTR was able to recover it . U guys saved my business and all of my important data . Thank you!!!!

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.

While I still believe in their service, I'm a bit disappointed that they upsold virus removal and…read moreprotection software on a computer I purchased from them less than 60 days ago. I have to say, they're quick and get right after problem.

I was trying to replace my battery on my Note 20 Ultra phone and stripped 2 screws. I paid Ken $65…read moreat this store to remove those two screws. I had not removed anything else. 3 hrs later when I came Ken had removed all 5 screws and he left the ribbon connector completely unscrewed. I asked him to put 2 stripped screws and connect the ribbon back and he said I have stripped the 2 screws really bad he only cut off the heads while rest of the screws were still inside the phone. He also said 1 ribbon connector was damaged. I find it hard to believe that a ribbon was damaged as I never removed anything other than trying to remove the 2 stripped screws. He removed other screws I never asked him to remove. My phone was working fine until I took it to Ken. Now there is damage to the entire phone as it cannot be used to make any calls. There is network not connecting to my phone and TMobile said someone damaged my phone. Now I have to buy another phone. DO NOT TAKE YOUR PHONE TO THIS PLACE.

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

PC Tek intelligently and expertly identified, then quarantined and removed, virus-infected files…read morefrom my Dell desktop computer. PC Tek's owner, Abdel, patiently explained his method, while actually fixing the virus! I came in worried, but left hopeful. This is the 2nd time I've hired PC Tek to fix corrupted software, and both times Abdel has delivered as promised. I can't recommend PC Tek highly enough!​​​

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came…read moreMORE: no phone call, no e-mail... NOTHING If it is a good service then sorry...

My searching is over after I discovered Craig at TopTech Computer Repair…read moregreat relief to find this place I came in with a hacked around bad screen Lenovo. I came away with an almost new Lenovo in exchange for my old laptop a few swaps and upgrades and updates. you're at the door to knowledge and experts here. thank you to Craig and all at TopTech Computer Repair.

I have visited several times when the company name was still "The Eldest Geek." His business was…read moreforced to move when the building caught fire. I still use a laptop that was rebuilt when there were issues with my old one. Craig knows a lot about computers. He has a few employees who help. There doesn't seem to be any sense of urgency with finishing projects. The location isn't convenient to visit. The office seems unorganized, but repairs still get completed. Craig thinks outside the box and can solve issues that places like Best Buy could miss.

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.

Sam swooped in and rescued our POS system mess. We were completely down, and nothing was working,…read morebut he had everything running smoothly in no time. Truly a lifesaver--10/10!

From the owner: At Genius Fixers, we provide expert Managed IT Services, Digital Marketing, and Cybersecurity…read moresolutions tailored to meet the unique needs of your business. Our team is dedicated to delivering scalable and secure solutions that keep your operations running smoothly, protect your digital assets, and enhance your online presence.