They helped me get back video files from a corrupted SD card (sandisk extreme 128gb) that i used in…read moremy Canon R5. Lost footage from a wedding shoot. I was freaking out. This company not only recovered the clips but kept the original file structure which helped a ton during editing.

Two thumbs up!! My company's server failed and the team worked overnight to get files back. Saved…read moreus from major downtime. Customer service could be a bit quicker on email, but the techs know their stuff.

I highly recommend TTR Data Recovery Services if you have want/need to recover data from your…read morepersonal media. They did a fantastic job helping me recovery vital personal data from a hard drive that mechanically failed 12 years ago! They were respectful, trustworthy, expeditions, effective, and affordable. Here is my experience: I turned to TTR Data Recovery after I had contacted another data recovery service. My contact and customer service representative at TTR was David Olsen. He had replied to my original inquiry regarding trying to recover a mechanically failed personal harddrive. It was a few weeks when I got back to David, after having a terrible time with another data recovery company. David understand, was very respectful and patient. I called David on the phone, and he walked me through the TTR Recovery process, from the point I sent them the drive, through the free inspection, to the file review, and the contract for recovery. I shared with David my bad experience, the fact that my drive had been opened, and the inspection description from the other company. David clarified all the false and negative information I had been given from the other company. David assured me that TTR Data Recovery had a process to polish scored platters, with an increased likelihood of recovering data. Finally, David provided me a price estimate and assured me the cost would not exceed the maximum estimate. I live in southern MD, and was able to conveniently drive to the Fairfax, VA location and drop off my harddrive right at the lab. I filled out the paperwork and returned home. It wasn't long until TTR had inspected my drive. The damage wasn't as extensive as the other company reported. David outlined the repair and recovery process. I accepted the recovery, knowing that the work was "guaranteed" based on my review of the files they could recover. Perhaps a week later, I was contacted by David, and was able to go to the TTR website and download zipped files containing lists of the full and partial files (including directory structure) that could be recovered. I was happy with list of files and paid for the recovery. The price was exactly what David quoted me, so I knew what to expect and was already satisfied with the cost. Taking great customer service one step further, my harddrive was only 20GB, so TTR put the files onto a memory stick for me! I am thankful and appreciative of the service AND experience that David Olsen and TTR Data Recovery Services provided to me. I held onto that harddrive because it had valuable family photos, but we could not afford to pay the $1,000+ cost at that time. Many years later, TTR Data Recovery was able to rebuild the drive, recovery 95% of my files, and did so within a reasonable time and for a competitive price. I hope to not need their services in the future. However, I'm glad to know and recommend them, especially for anyone in the DC Metro area.

I'm so pleases with your service! Photos of my son we thought were lost forever were recovered. I…read morewas heartbroken at the thought of never seeing those photos again. Thank you for your professional, timely and reasonably priced service!

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

Great service and very happy with the results. Was pricey but not nearly as pricey as it could…read morehave been with some other places charging $1200-1500 for data. My whole external hard drive crashed which I had everything on but was dumb and never set up automatic backups. The cost of my data was priceless on a 1T Drive by Seagate. I called around and priced several places. I even tried Seagate themselves but unless you signed up for the extended backup and warranty plan, the time was 3 months before you can get your data back. With Salvage Data, they price the service based on the time you place on them to get the data recovered. I went with 7-10 days and it was $600 and they supplied a new Western Digital drive and mailed it to me. When I opened the package, and plugged in, the data was in EXACTLY the same organization as it was on my computer. I have had this happen to a Memory Stick previously like 8 years ago and paid $500 to get it back and when I did, the data and files and folders were not organized the same and took me days to get it renamed and organized. Overall, these guys were very good, professional and simple. I dropped my drive off. It was back in my hands in 10 days. They didn't charge until the job was done. I highly recommend this company based on my experience. If you think $600 is a lot, I would be anxious to hear where you got a better deal than Salvage Data. BTW, if you have not already done so, you need to sign up for a subscription service for live back-ups of your data. In my research there were several top services but I found that Backblaze was best at $5 a month for unlimited data and computers in your home. Constantly backs up your data. For $60 a year given I have had a drive crash about every 7 years, its worth the expense and trouble and am sorry I didn't do it after my last mishap in 2007. Overall, in 7 years I have spent about $1100 in data recovery. I would have spent less than half that had I been using an online service.

Don't believe anything on their website. They will be happy to provide shipping of your drive to…read morethem and then they hold it hostage for unbelievable amounts. They don't respond to emails or phone calls. It is nearly impossible to speak with a person and when you do they are rude. Recovering a 1.5T drive $2700 if you want it in "maybe" a week or $900 if you want it in "maybe" a month. And this was after they had it for a week and countless phone calls, unanswered emails and chats with an employee who said they were busy and their timeframes were estimates. Don't waste your time with this company.

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Its been years since my initial review of Vienna Tech. 2 of us have used VT many times since then:…read morethere is nothing I would change on Yelp. VT's service is first rate, pricing reasonable, Jeff and James - either by phone or on site - are pleasant, courteous & VERY knowledgeable. Most importantly, they work hard to quickly diagnose, then remedy your software or hardware problem. No baloney - diligent, thorough and honest! I had a problem late Friday at the start of a long Labor Day holiday weekend. James responded quickly and rectified it even though he could have easily delayed dealing with me until Tuesday. Still Highly Recommended. During this time of Covid, VT handles issues remotely if you (like us) don't want outsiders in your habitat!

The most competent tech service around, period. Dedicated to solving whatever challenges you have…read more(and clear about what they do not do). They have solved problems that the big shops (Micro Center, Best Buy) have not been able to solve. Service is personal, fast, and outstanding. Excellent value - I would never go anywhere else!

Wow! So impressed that Raul could recover my laptop after my dogs dropped my water bottle on it,…read morewetting the machine! Quick and efficient operation.

First off the phone doesn't work. If you call enough they will text you. Don't bother waiting…read more Second, the price is double others in the area. Last, the attitude even over text was abysmal. Definitely their customer service was lacking. They had no interest in helping and certainly not anytime soon. Your mileage may vary. If they work out for you, I'm really glad you got your stuff working. I don't want any business to go under. Just know if they don't help you, you're not the only one

PC Tek intelligently and expertly identified, then quarantined and removed, virus-infected files…read morefrom my Dell desktop computer. PC Tek's owner, Abdel, patiently explained his method, while actually fixing the virus! I came in worried, but left hopeful. This is the 2nd time I've hired PC Tek to fix corrupted software, and both times Abdel has delivered as promised. I can't recommend PC Tek highly enough!​​​

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came…read moreMORE: no phone call, no e-mail... NOTHING If it is a good service then sorry...

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.

Took care of my laptop problem immediately and made…read morerecommendations for future hardware. Will definitely use again. Bob C

Gordon at Mobile PC Masters has been so incredibly helpful to me over the past 6 years; once when…read morehe cleaned up my elderly father-in-law's computer from all the viruses he'd managed to collect; once when I had an error on my laptop that prevented me from connecting to my WiFi; and today, a Sunday afternoon, when I had clicked on something stupid and deleted my WiFi completely. I emailed the contact form on the Mobile PC Masters website and Gordon responded within minutes. I wish I could give him more than 5 stars, because he is definitely worth more than 5!