Always great to work with. Quality work and honest to work with. Was up front on pricing and timing.read more

My 9 year old HP Desktop was DOA with all of my tax info inside. I was told to go to Affinity if I…read morewanted it fixed right the first time. Talk about under promising and WAY over delivering, not only was it repaired in record time it was returned in better working order than when it was first purchased. I cannot praise these men enough. For computer repair no one compares

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

My laptop battery would not charge. Within a day, problem was diagnosed and solved. Very pleased.read more

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Excellent customer service. Very helpful. Can fix anything. Personalized service. Prices are fair…read moretoo. The work they did for me: -replaced hard drives with solid-state drives in 2 computers. -added RAM memory to 1 computer. -installed Norton software on 4 computers. -purchased a USB adapter -removed pop-up ads -removed programs that were starting up at log-in that were unnecessary. -explained why I was getting a "blue screen". The battery needed to be replaced. It was worn out. Note: By fixing up my old PC I was able to save the cost of buying a new PC. I also purchased a used Apple Mini Ipad that is working perfectly.

I brought my Microsoft Surface Pro 9 in on October 13 with a shattered screen. David quoted $400…read morefor a genuine new screen + $200 labor. One week later, he showed me the laptop with the screen half-installed and claimed the internal fan needed replacement too--I agreed. That's when I spotted the screen packaging clearly labeled "Refurbished." When I called him out, David insisted it was "new out of the box" and said I'd need to pay $80 more for a "new-new OEM" screen. I agreeed again. Picked it up October 29. The screen lit up briefly in-store, but that night, dark vertical bands appeared at the bottom. Over the next two weeks: * Cracks formed in one corner under normal use * Brightness control not working (both manual & auto) * One speaker grill was broken * Adhesive around the screen peeled loose I sent photos via text. Radio silence. Went in person with the laptop. David accused me of breaking it myself and refused to honor the 90-day warranty or offer any refund. Bottom line: Sold me a refurbished screen as new Charged extra for "OEM" after lying Delivered a defective product with additional damage Ignored texts, then stonewalled in person Avoid this shop. They prey on trust and hide behind fake warranties. I'm out $700+ and still need a real repair elsewhere.

Purchased a case on 06/16 which was delivered on 06/18. Product did not provide the protection I…read morewanted so I was not satisfied with performance of the case. Brought it back to store with receipt 8 days after delivery of the product and I was denied an exchange. The return poly states "If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair." Asked to speak to manager but he was unavailable. I was told he would reach back to me but is now a week later and I have not heard back from the manager or any associate. I would not recommend buying anything from them as they don't honor their policies. Update: The manager contacted me and explained that when the case was ordered from the other location the sale was considered a "final sale" and since this was not explained to me at the moment of purchase he gave me the option to go into the Sterling location and do an exchange of equal value. I appreciate that, although late, the business did come through for us.

David at T-Mobile in the Dulles Town Center worked with me to transfer all my data from my old…read morephone to my new one. He was very patience and helpful explaining how my new one worked. Thank you David!

My iMac was acting up and it was / is an intricate part of my business. I was not in the market to…read moreget a new one and needed a repair ASAP. I brought it to One Stop for multiple reasons but primarily because they were the fastest to respond and they were fairly priced. After the initial repair I still felt like something was off and asked them if they would take it back in. They gladly did and I have to say that the customer service and the feeling that they're going to help you and your equipment back up to speed is very tangible. They made me feel confident that the issue would be resolved in upon discovering a couple issues my computer was back to normal. If I had another issue with my laptop or this computer I would certainly come right back to One stop because of their comforting personality, timeliness, and fairness.

Had 2 computers that needed repair. Though there was a little delay because of the weather, the…read morerepairs were completed well at a fair price. Answered requests quickly and were up front about what was needed and how much it would cost. Definitely would recommend.

Brought my moms old HP surface PRO which was water damaged for repair after a high quote at…read moreGeekSquad. I came in at 9pm feeling hopeless honestly after a huge price and was ready to just give this laptop up. I called TikTech after finding solid reviews. He quoted me an honest quote, got my laptop fixed, went above and beyond handling data migration and even offered to work around my schedule to pick it up. genuinely one of the best computer rrepair spots in the area by far.

From the owner: TikTech Services is dedicated to providing the best customer service and TikTech Services available…read moreto you. When your Laptop, PC or Mac needs repairing, you won’t have to worry for long! Our technicians are skilled in dealing with all computers and gadgets whether you need home or business TikTech Services.

This guy really knows what he is doing. He explains everything as much as I want and often offers…read moretips and suggestions that I didn't even think to ask about. He is very customer-focused and responsive.

From the owner: I provide a wide set of IT consulting, administration, and hosting services to clients of all…read moresizes. I believe that while there are often default solutions, those will not fit the needs of every client., I work with each client to see if my standard go-to tools are right for their needs and if not I will work with them to find the solution that does fit their needs and then to implement and maintain that solution. I am used to the varying budgets and cash flows that small businesses have and can work to fit your needs both in terms of what solutions to use, how I bill for them, and on what schedule. I can take care of most home and businesses IT needs and work with a variety of vendors to find the best prices and solutions for services I don't directly provide, such as internet service to their location(s).

I own a Landscaping and Tree Service company called BL Landscaping and Tree Service. We had a…read morewebsite which was re-designed by Daptex. The design was very clean and sleek. We also enrolled in their advertisement services 2 months ago and have seen good results. We are getting about 2 customers per week with their smallest package - which gets us 10x what we pay back in business. Def. a great company and their services do really work. I pay less for Daptex website and advertisement services than I did for only a website from another company. The value for small business like myself is def. here. Highly recommend if you are trying to get more customers.

From the owner: At Daptex, we take care of your IT and Marketing needs so you can focus on what you do best. With…read moreinsight into industry trends surrounding your business, you will be able to better market your services.