I can't say enough positive about my experience with Raul. I really like that you have to make an appointment here. What seems an inconvenience at first guarantees that Raul is focused on your problem when you arrive. He quickly diagnosed my problem (dead motherboard) and suggested it wasn't worth repairing. He removed my SSD and pointed me to a product to enable me to get my files for transfer to the new laptop I'm buying. He later helped me install it. Raul was professional, timely and entirely focused on my issue each time I was there. His rate was fair and well worth the value. I would trust Raul with any computer issue. read more

Raoul fixed my computer in an hour after it had been non-functional for two weeks. Not only is he a great technician, he is also a polite and pleasant young man who worked until he straightened out my problem. I can't praise him enough. read more

raul responded quickly to my question. my laptop was stuck in bios. he said he could investigate. he accepted my laptop that day and within a few hours, he told me what was wrong. he explained what i needed if i wanted the data from my hard drive. he sent a link for the perfect item. i picked it up the next day and dropped it off. 24 hours later, all of my precious data was on a super cool laptop. i TRUST his work, his character! andi do not trust easily! i HIGHLY recommend raul. i will continue to utilize his services. his value exceeds the price he charges. and THAT is so refreshing. read more

Raul was prompt and efficient. We needed to have four computers wiped, and he arrived on time, took care of the task, and charged a fair price. Would definitely use again. read more

Great job done very fair charges Dropped my computer and power button git crushed and stuck( HP Spectre) read more

I can't say enough about how great Raul at Fairfax Computer Repair is! We have used his services on a few occasions, and we are always highly pleased with his repair expertise, his patience, and his professionalism with more complicated PC repair and restore issues. He goes above and beyond to deliver high-quality service at very reasonable rates -- and his repair services are always done quickly and efficiently with hardly any downtime whatsoever. Great customer service with great results -- we highly recommend him! Vicki H. read more

BEWARE! There is a viscous malware that is reported to infect 99.99% of PCs running Google Chrome; this is known as "Smilodon Fatalis" (named after an extinct (prehistoric) Sabretooth Tiger. IT's prevalence is due to Google's liberal extension policy. To find out if your PC is infected go to the Downloads page in Chrome (accessed from the 3 dots in the upper right-hand corner of the screen) and see if you can delete the entries. If you see a message saying that this function is "owned" by the organization's administrator, your PC is infected. I found this issue when I tried to delete the downloads listing on my PC. I also found it is a very complicated process to remove the malware. I went to Fairfax Computer Repair and the Owner/Operator was able to remove it and installed Bit Defender in a 1-day turn around at a very reasonable cost. I highly recommend this service and this company! read more

Repairs are by appointment only which translate to patient, individual service. My old laptop was assessed, a price for repair was proposed, and the repair was completed promptly. The office is located in old town Fairfax City and the service seemed as of a bygone era. read more

My computer worked like a dinausor. Very slow and not functioning well. Could not read my cds anymore. Raul told me it was because the hard drive was dying as the computer gets older. He saved all my files and software, put a new hard drive, cleaned my pc from malwares and virus. Wow! my 8 years old pc works like New. I am so excited i didn't have to buy a new pc. Get your PC serviced with Raul, he knows his job well and I got my pc in less then 2 days and reasonable price. I know someone who went to Best buy and it took almost a month to get an answer and they told her to buy a new PC. My boyfriend took his Professional pc to Raul. Same very fast service. Works great. Reasonable price. I highly recommend Raul, he is very nice and extremely competent. read more

Raul was great! He explained what he'd be doing and texted me the results. The cost was actually much less than what I was told by Apple and I didn't have to have my data restored, which is what Apple recommended! read more

Tried them at the recommendation of a friend in IT. Excellent experience with reformatting a laptop. Super fast service done correctly, and they're very kind and honest folks. Will be a repeat client for sure!! read more

Overall 5 star experience. - very quick update during investigation. Was told 24hrs, but got 1st call with in 4hrs - very honest technician and owner. No hidden fees or catch. - very friendly and like to build long term relationship with customer. No hesitation to recommend to anyone. Great! read more

Detail work, does basically all very friendly and knows what he is doing would recommend to any one needing professional help

Can't recommend this place enough! Raul was exceptionally responsive and fixed my computer in a matter of minutes.

Fairfax Computer made two different repairs to my PC recently and both times they were responsive, did great work, and got my PC working smoothly again in a short timeframe. The prices are reasonable and Raul is a pleasure to work with. I will hire them again and recommend to others. read more

My laptop never completed a Windows update, and I was unable to restart it. Raul diagnosed the problem quickly and completed the work for a very reasonable price in just a few hours time. He even offered to drop off the laptop at my Fairfax home if I couldn't pick it up before my surgery the following day. I will use them again. read more

Let me keep it short- These guys gave me a Precise quote, quick responses and are perfectionists. I loved their work... Thanks Raul for your awesome job on the laptop. read more

Quick service and 100% data recovery. I will go back for all computer needs.

My old beat up laptop was a mess from problems with the keyboard to warnings about space and an outdated system. I was worried I might also have a virus. TSS was fantastic. I had tried two other stores that I found thru yelp and they were unable to help....what a mess. I emailed TSS first and Raul responded that day telling me to bring it in. I dropped it off and again they called me later that same day to tell me the problems, parts that needed ordered and how much it would cost. This was on a Friday and I picked it up Monday morning. They sat and showed me what they did and made sure I was satisfied as well as letting me know about some options I could consider. Price was completely reasonable...even cheap according to my work IT guy and the service was impeccable. So very friendly and accommodating and they didn't make me feel like a moron. Definitely will be back and would recommend to anyone. read more

I recently moved to the area and was worried that I was going to have to replace my laptop due to a non-functioning touch pad. I called and left a message describing the problem and when Raul called me back he'd already investigated the issue and checked to see if the necessary part was available. Nice! When I took the computer in, it turned out that he was able to fix it very quickly without even needing a new part. Overall, this was a very good experience. The office isn't fancy and the door says TSS (I was looking for Fairfax Computer Repair) but the service was great and Raul seemed to really know what he was doing. I'll definitely go back if I have another computer issue. read more

Finally!!!! If you are looking for the best computer repair company, look no further. I am completely impressed with this company. Their professionalism and customer service are top of the line. I took my HP laptop for repair----the problem was diagnosed in record time and resolved in record time. Dropped it off one evening, it was ready the next morning!!! Fast service and reasonable prices. Also, they sell top of the line refurbished products. I bought a Dell laptop PC for less than half the price of a new one and it is better than any I've had-----beautiful and functional!!! So glad I found this company!!! You will be also. read more